I never thought I would be disappointed on a cruise BUT our cruise on Serenade of the Seas earned that title. The ship needs an update and in an overhaul approach. We booked an interior stateroom on the 7th floor and decided to bid on an upgraded room. For 380 dollars we were “upgraded” to the 2nd floor (the bottom of the ship”) with a porthole the size of a pie. We could only access our floor ...
Most of the food was not fit for wild animals. The eggs Benedict was a hard boiled egg on an english muffin that I couldnt cut with a knife. The hollandaise sauce was a cold goo. The buffet was disgusting and always a line. Never any clean tables to eat at, we had to clean our own or sit outside in 45 degree weather. All of the tables and bar surfaces were dirty with rings from glass and plate ...
The first issue was the fact that we got rerouted to Portland Maine for a day (which I could drive to from NH any day for an hour and a half). So we really only had two days in Bermuda. The first day we had a good time at horse show bay. The second day we went to a beach closer to the cruise ship since we had to revised by 4:30 to make it back before leaving. The beach was suppose to open at 9 and ...
I wanted to take my elderly mother on a calm cruise as a cruise was on her bucket list. When I boarded the ship I ask if I could rent a wheelchair for my mother I was declined do to the face I did not make arrangements when I booked the reservation. I didn’t think we would need one 3 mo prior to the trip. I was spoken to TERRiBLE by the security personal. After we boarded the ship an after a 2 ...
We booked this cruise with friends; we had never sailed this direction before, although we had been to most of these cities from other vacations.
Reviews - I always try to keep in mind that I know nothing about the person saying "this was awful", "this was wonderful", so I'm not going to offer any opinion, just tell you what happened.
It began when my soup was delivered with a fly floating ...
Went with a large group. An item of sentimental value was stolen from our room on the first night. Dresser drawer was broken. In room safe was broken. Had them fix it the first time. Then just hoped the thief didn't steal anything else the last 5 days. On board activities were minimal at best.The food was bland, and service was slow. Never did see my waiter for our first breakfast in the dining ...
We had a good time. The food was delicious and served by a great staff who were very attentive.
The ship is well equipped to provide a pleasant trip with plenty of time for activities and relaxation. The tours in Northeast US and Canada are excellent. The best we have encountered.
There is a beautiful and warm swimming pool in the Solarium that my wife and I enjoyed especially on cool days. ...
Travelled with adult family to celebrate 50th anniversary....poor poor poor. Drink package was great other than the wait for the drinks. Honestly carnival had much better food at their main dining room service and norwegian was a total step above. State room service was about the only thing that impressed me (*rocky). The overall poor performance of the casino staff, bartenders, wait staff and ...
Chose this cruise because a good friend had done it last year. We wanted to see Canada and New England. Going Ashore was great . We got to see beautiful cities and eat local cuisine. The people were very friendly . I will probably not take another cruise. We had purchase the beverage package, therefor we ask if we could get some bottled water for our room. We were told it would cost $4.00 ...
I have cruised many times; Royal Caribbean (2) Disney (3) Celebrity (5) Princess (2)
I never had a bad cruise until this one. That is what prompted me to write this review.
Ironically, I had taken this same cruise in 2008 with Royal Caribbean. It was the best cruise I had ever been on, which is why I was so looking forward to the same experience. What a huge disappointment - and the fare ...