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Serenade of the Seas Review

4.5 / 5.0
Editor Rating
1598 reviews
12 Awards

Horrible.

Review for Serenade of the Seas to Canada & New England
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JCSs
6-10 Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Sep 2019
Cabin:

Most of the food was not fit for wild animals. The eggs Benedict was a hard boiled egg on an english muffin that I couldnt cut with a knife. The hollandaise sauce was a cold goo. The buffet was disgusting and always a line. Never any clean tables to eat at, we had to clean our own or sit outside in 45 degree weather. All of the tables and bar surfaces were dirty with rings from glass and plate marks, I never saw a table or bar surface cleaned.

In the dining room I had one good dinner, all of the others were awful. The calamari I bit into and pulled with both hands and couldnt rip it apart. the ice cream was always served half melted. The fish was so dry it couldnt be eaten. The shrimp appetizer had no flavor and was mushy. The kitchen didnt get the memo that pasta needs to be stirred when cooked. The pasta was stuck together so it didnt get cooked thru in many places. I had pasta 3 times and it was always the same, crunchy in some places, firm in the most cooked areas. We had our reserved dinner time but always had to wait up to 30 minutes. It took 30 minutes to get a glass of wine with dinner. The warm meals were served at room temperatures and the cold meals were served at room temperature. The servers were very good and friendly but they were very understaffed.

There were crowds everywhere due to the ship being understaffed. We waited in long lines for everything.

Cabin Review

Port Reviews

Saint John (New Brunswick)

We had the opportunity to have good food, so we did.

3 Helpful Votes

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