First Cruise with P & O and extremely disappointing. Definitely not good value for money.
The ship is old and tired. We had a wonderful cabin steward, who was helpful and friendly. Our cabin was clean but in need of a whole refurbishment. The first night we dined in The Meridian, the service was awful, we waited 50 minutes for our starter, then 50 minutes for our main. The wine arrived with ...
Booked a European cruise that sailed out of Southhampton in October. First the good. The meals were good. The Garden Cafe buffet was actually good with a variety and selection that pleased multiple tastes. We also enjoyed the the food at Cagney's and Moderno. They make good food for specialty diners. The crew were very friendly and attentive to doing great service in housekeeping, food, ...
Norwegian Getaway is a ship that is totally centred on it's mainly USA clientele. We weren't expecting that - for a no-fly cruise from/to Southampton encompassing mainly Northern Europe. There were no concessions to it's UK passengers in terms of catering (no British back bacon - just the dreadful American stuff. No HP sauce, no Marmite, no skimmed milk) Minor niggles I accept - but without ...
As you can see from other reviews, the organization and communication was very rough. I don’t know why. The lines to get on and off the ship and the waiting times were very long. Most staff seemed either unable or unwilling to control the crowds and the lines.
It often felt like neither the crew nor the passengers knew what was going on. For example, the captain cancelled Dublin due to ...
The greatest disappointment was the food which was universally poor and sometimes inedible. Even the specialist (££) restaurants did not have the highest standards.
We had splashed out on a suite and expected a bit of pampering but other than priority boarding and a couple of cabin gifts we got nothing (£20 for drinks with the Officers? £20pp per day to use the private Retreat deck? £30pp for ...
Chosen for 16 day Northern Europe itinerary. 3 days of excursions were cancelled due to weather. Ship arrived late at two additional ports. On board activities were crowded, people had to sit on deck for many activities. Restaurant lines were so long they blocked elevator access. Onboard entertainment required reservations for many shows and passengers who attempted to book these on board found ...
We chose NCL as we'd been on a few cruises before with other companies and have enjoyed them all. We mistakenly thought NCL would be similar.
I would never, under any circumstances travel with this ridiculous company again and would strongly recommend others to avoid them.
The ship is very nice, the staff are mostly approachable with a couple of very notable exceptions the interiors are ...
We completed a northern cruise with two other couples in late September on the NCL Getaway visiting western Europe, Scotland and Iceland. This was our 5th and last NCL cruise
The NCL Getaway had too many passengers and not enough staff. The ship had long lineups for leaving the ship especially when Tendering. Most queues getting off the ship were close to an hour long. I spent 45 mins in one ...
First the one pro is the Staff and Customer Service employees were great, alway helpful and freindly. Actually felt sorry for staff as there were so many comlaints by passengers on this cruise. We cruise 3-4 times a year with usually have wonderful things to report not this time. Everything you do on NCL you either have to pay for, or make a reservation for so always missed out on something. The ...
I wanted to visit the British Isles and after an exceptional cruies to Alaska, was ready to experience the same here. Unfortunately that was not the case. I was totally disappointed. The ship was in dire need of renovations, my cabin has shredded carpet, poor plumbing, ( bathroom flooded, toilet clogged). I understand maintenance issues happen, but when I have to wait in excess of 2 hours to get ...