1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Reflection Review
  5. Celebrity Reflection Cruise Reviews

24 Amsterdam Celebrity Reflection Cruise Reviews

The Iberian cruise was on my wife's bucket list. Time, opportunity and availability collided and we booked the cruise about five months from the sailing date. Barcelona aside, I wasn't knocked out by any of the ports. My wife on ... Read More
The Iberian cruise was on my wife's bucket list. Time, opportunity and availability collided and we booked the cruise about five months from the sailing date. Barcelona aside, I wasn't knocked out by any of the ports. My wife on the other hand enjoyed every stop. I detest ship sponsored-tours. The crowded, cramped busses and hordes of people along with the simply stupid high prices generally result in us locating private/local tour operators in smaller groups. This time, because we were late in booking, nearly all of the private tours we wanted were available. The food was really good. I'm a meat and potato's kind of guy and I was always pleased with the selections in main dining and the buffet. The shows are about what you used to get for free in casino lounges in Vegas in the '70's. Solid entertainers, not top tier. That said, all were competent and entertaining. We went to all early shows and never had a problem getting seated. The Reflection is the nicest, best run ship I've personally ever been on. That includes some of the River Cruise ships. Your experience may be different, but I was very happy with the cruise from the ship standpoint. Barcelona was the high-point of the trip for me. We booked a long private tour directly after getting off the ship. They delivered us directly to our hotel afterwards. I can't recall the cost now but it was about half the price of what the ship was offering. I highly endorse the Reflection. My wife endorses the Itinerary, so it was a pretty good tour. Read Less
Sail Date September 2019
We chose this cruise primarily for the itinerary given that the ship called in at Bilbao and Cadiz, the two ports on the itinerary which we had not previously visited. We also liked the idea of re-visiting Lisbon and Cartagena. What is a ... Read More
We chose this cruise primarily for the itinerary given that the ship called in at Bilbao and Cadiz, the two ports on the itinerary which we had not previously visited. We also liked the idea of re-visiting Lisbon and Cartagena. What is a pity is that the cruise called at Gibraltar rather than either Malaga or Valencia which are far superior ports of call. We thoroughly enjoyed visiting the Spanish and Portuguese ports. Apart from the itinerary the other plus points of the cruise were the cuisine, which was top notch and the crew with whom we came into contact. Our stateroom attendant, Ashell, our waiters, Bernard and Mugi, and our sommelier, Richard were all excellent. The downsides were the entertainment in the theatre, which is the worst we have experienced on any cruise (we are nearing 20) and the choice of music in the public areas which failed totally to take account of the age distribution of the guests, which in the main was 60+. Celebrity is our cruise line of choice but there is definitely room for greater awareness of its customers likes and preferences. Read Less
Sail Date September 2019
This was our eighth cruise overall and third with X. We chose this mainly for the itinerary. Embarkation, disembarkation and ship transfers were very smooth and well executed. We were on Silhouette a couple of years ago and loved ... Read More
This was our eighth cruise overall and third with X. We chose this mainly for the itinerary. Embarkation, disembarkation and ship transfers were very smooth and well executed. We were on Silhouette a couple of years ago and loved The Hideaway so this time we booked on the forward slant, starboard deck 7. It was roomy for just the two of us with a very comfortable mattress and plenty of storage. We love the overhead storage and brought six bins to use with it. On mornings when we didn't go to the MDR for breakfast I trotted down to Cafe al Bacio for danish then coffee only ten steps from the cabin. Our cabin had an oversized balcony with a chaise, two chairs and a table. Of course, we used it more on the southern leg but still found it relaxing up north. The cabin bathrooms are always a topic of discussion on these reviews. Overall, ours was fine - good water pressure and temperature and a bit larger than most we've had. There were two glaring downsides, however. First, describing the towels as rough is an understatement - more like sandpaper. Second, the shampoo was more like water and you needed an entire bottle to get any kind of lather. Next cruise we'll take our own. Our cabin steward, Nichola, was friendly, efficient and responsive to our needs which we expect on X. We took most of our meals in the MDR. No specialties this trip. Our head waiter Stanley, assistant Devon and sommelier Singh were all efficient and professional. Recommendations were usually spot on. Appetizers still tend to be "tiny food" so we always ordered shrimp cocktail or french onion soup as a backup. Some entrees were dry or lacked seasoning. Breakfasts were plentiful but of inconsistent quality. Basically, the MDR was no better than average. Room service, however, was pretty good. We had one each breakfast, lunch and dinner. Portions were good. Bacon was crisp. DW's filet mignon was the best dinner of the cruise. We ate one lunch at the Mast Grill. I thought they grilled your burger when you ordered it. This time they had a pile in a tin and were little better than McDonald's. We booked our excursions through the ship except for Bilbao day 1, Gibraltar and Cartagena when we walked off and wandered. Bilbao day 1 ended in a washout as we got drenched only a few hundred yards from the ship. We enjoyed all the ports and excursions though some were rough walking. As we get older we might want something more sedate. X should be commended for the change they've made to the excursion process. Instead of having people get their tickets at the top of the theater steps, one person from each group went to the stage for them. Of course, calls from the CD to keep certain areas clear for traffic went unheeded until he actually started shaming people. Read Less
Sail Date September 2019
Our 4th Celebrity Cruise (Eclipse, Equinox, Azmara Quest) and now Reflection. What a great ship ! We stayed one night in Amsterdam prior to the cruise and spent one full day and most of the embarkation day touring Amsterdam. We always ... Read More
Our 4th Celebrity Cruise (Eclipse, Equinox, Azmara Quest) and now Reflection. What a great ship ! We stayed one night in Amsterdam prior to the cruise and spent one full day and most of the embarkation day touring Amsterdam. We always check in later in the day prior to sailing and had zero line up. Our Sunset Cabin was excellent, great perspective from the AFT portion of the ship but likely too far of a walk to the elevators for older people. Cabin was very clean and well appointed. We always do carry on, and use the laundry services. MDR was quite good, staff were attentive. Premium Drink Package is worth it if you like to drink and enjoy a nice variety. New Cruise Director (Dan France) was decent coming from Equinox, and we still miss former Cruise Director Richard Spacey now a popular Gym Owner in UK - LOL. Entertainment Shows were decent, comedian was great. Excursions are very expensive and quality was so-so. We booked private tours through the Cruise Critic Roll Call Group who were excellent with over 100 members -- we used Spain Day Tours for one and Barcelona Day tours on another - both vendors are wonderful. Dinner in Murano is exceptional and well worth it. A few suggestions: if taking a transatlantic cruise or multi sea days, TV in the evening is limited with pay per view now $15. So Stream if using paid internet. Pools were great, people were from all over, mostly American, Canada, UK, with representation from China growing each year. Easy to walk off the ship on disembarkation day with Carry-on too. Nice people, great food --staff are very customer focused which makes Celebrity stand above the others. Read Less
Sail Date September 2019
This was our fourth cruise with Celebrity and the first on Reflection. Embarkation and disembarkation both smooth. We had a sky suite at the back of the ship as we like the views and we don’t mind the walk to and from the room. ... Read More
This was our fourth cruise with Celebrity and the first on Reflection. Embarkation and disembarkation both smooth. We had a sky suite at the back of the ship as we like the views and we don’t mind the walk to and from the room. Room was large, comfortable and the attendant throughout the cruise kept it spotless. Plenty of storage. Bathroom small with a combined bath/shower; plenty of storage for your toiletries. We had a butler but did not make use of him; we don’t like to dine in the room and we do our own bookings. The ship was well maintained and spotless. Where we noticed a difference is the ship felt more crowded than its sister ship Silhouette; we found out the Reflection has a lot more suites and hence about 400 more people; the suite ‘perks’ of Luminae and Michaels Club felt crowded and did not have the same ambience we felt on Silhouette. This was disappointing. We had a mix up with dates for dinner bookings which was annoying as we were travelling with another couple and we realised with hindsight that Michaels club had not confirmed the details – if they had we would have picked up the errors. This resulted in us thinking we were going to dinner that had been booked for the next day (notwithstanding we were on a day trip that would only get back in time for the booking!). Our preferred night was booked out and we had to then replan our remaining nights. Food was very good but not consistent. Luminae was generally excellent and staff are amazing; Blu also very good; we had lunch and dinner in Murano and both meals were excellent. Qsine interesting as they have changed the format – we went to two ‘shows’ – the first show not as interesting but great food; the second show was excellent, but the food was lacking (steak tough and the ravoli was tasteless). Sushi on Five was mixed; wasn’t overly keen on The Porch but had best steak of the cruise in The Lawn Grill. Staff really make Celebrity a great cruise line; it is rare to bump into someone who isn’t friendly. Shows – Fox Ventura was great and there was another 4 man UK band that was also great (just cant remember the name); the comedians fell flat; hypnotist and violinist were good; the Celebrity shows were ok and the final night one, Elysium with acrobatics was excellent. Giuseppe the cruise director made us laugh with his antics whenever we went to the theatre. As an Australian the pricing of Celebrity is now expensive given the Aus dollar has deteriorated against the USD; we found it more expensive as a result. Spa excellent but expensive; had my hair styled twice - again expensive but a treat. They really do up sell/push product which is annoying. Excursions: We organised through Celebrity notwithstanding it is more expensive; we like the insurance that the boat won’t leave without us. Warnemunde: We chose the day trip to Schwerin which was a great day out and we would recommend this. We later learned people who went to Berlin had a 6 hour return train trip (and the train was not airconditioned!). Helsinki: We did small group tour (25 people). A quick trip through the city then stopped at Porvoo to wander the shops there. Quaint village which we enjoyed. The highlight was lunch at Nybergs Varpet just for the tour group. Off the beaten track it was tucked away by the water. We had outstanding finnish food prepared by the chef who was on site and chatted to the group. Saint Petersburg: We had a private tour guide for 4 over 2 days. Our guide was young, and we didn’t get that feel for what it was like to live in Russia during harsher times – can’t be helped but I think a guide with more experience would have been more interesting. The palaces are huge, amazing and over the top. It is a very crowded place so everywhere there were crowds and ques. Gardens are beautiful. Boat ride was really good to see Saint Petersburg from the water. We had lunch at the same restaurant both days which was strange; I think because we liked it the first day our guide took us back even though it meant backtracking into the city. A more experienced guide would have chosen two different places to eat. We also did not get to see the subways; our guide mentioned it late on the second day but we had run out of time (spending too much time waiting for lunch). Tallin: What a lovely town; wish we had more time there. Had a walking guided tour; a little time to browse; saw the concert area and a seaside fishing museum. An easy town to visit unguided or use the hop on hop off bus. Stockholm: Day trip to Vasa Museum; City hall to see where the Nobel peace prize dinner is held and ending the day in the Old Town. Worth doing but would have preferred more time in the Old Town to wander and explore. Also an easy town to visit unguided or use the hop on hop off bus. Copenhagen: Private tour and we were disappointed as there was a mix up at the port with the tour guide waiting in one spot while we waited in another wasting time for what was a very expensive tour. We got away about 20 mins late as a result. We had stops at Mermaid, Palace, Nyhavn, the main shopping street and Tivoli Gardens. The low light was the Tivoli Gardens stop as we were dropped there for three hours when half that time would have been sufficient. Lesson learned for us to be more careful with the ship preparing an itinerary – they did not ask us what we liked, and we would have told them we were not theme park enthusiasts. I think the hop on hop off bus would have been fine. Read Less
Sail Date August 2019
Just had a 12 night Baltic Cruise on Reflection, which we thoroughly enjoyed. All the ports where excellent and we where also blessed with the weather. It was our first time with Celebrity and a lot of our friends rave about them so ... Read More
Just had a 12 night Baltic Cruise on Reflection, which we thoroughly enjoyed. All the ports where excellent and we where also blessed with the weather. It was our first time with Celebrity and a lot of our friends rave about them so thought we would try. The cabins are Fine we had a Balcony good size though no tea or coffee making facilities. The Food was excellent mainly in the Opus restaurant but used the buffet a couple of times. The main disappointment was the Entertainment. Out of the 12 nights only 3 acts impressed us in the theatre, they had there own company dancers and singers who on other ships we have cruised with are on every night as well as gust artists but celebrities had 2 of there own shows. Also a lot of the bars lacked atmosphere in our view and they kept changing venues with the duos some times 3 times a night. Apart from that we as stated earlier had a good cruise with some great memories and new friends. Read Less
Sail Date August 2019
This was our fourth cruise on Celebrity, first on Reflection. Neither my wife nor I had been to Scotland or Ireland so we booked this British Isles cruise, sailing out of and ending in Amsterdam. We did a 5 day precruise stay in the ... Read More
This was our fourth cruise on Celebrity, first on Reflection. Neither my wife nor I had been to Scotland or Ireland so we booked this British Isles cruise, sailing out of and ending in Amsterdam. We did a 5 day precruise stay in the Netherlands on our own. We arrived at Schiphol Airport on Aug 8th. Stayed in Delft 1 night, Bergen 2 nights, and Amsterdam 2 nights. Got a rental car at Schiphol Airport and drove straight to Delft. When we got to Amsterdam we checked into the hotel (Apollofirst Boutique, nice place) and then returned the rental car to a location near Vondelpark. On the morning of the 13th we took an Uber from the hotel to the Passenger Terminal Amsterdam. I have to comment on our experience at the PTA with Celebrity. Sorry to say, but it was very poor. We booked a Sky Suite. We had completed the online boarding forms before we left home and had the boarding passes on our phones. We did not have much of a wait to talk to a check-in agent, but when he got our names he started to ask us questions that we already had answered in the online boarding forms. He had to call somebody to have our SeaPass cards made and we stood there for about three more minutes doing nothing until the cards arrived. Nobody asked to scan the boarding passes on our phones. And the SeaPass cards that this guy had made for us indicated that we had no perks at all. We discovered this about 20 minutes after we boarded the ship, we went to Luminae for lunch and the waiter pointed this out to us when he asked to see our SeaPass cards. It was very unsettling. We went straight from lunch to Michael's club where they immediately printed us correct SeaPass cards. But to summarize, Celebrity's boarding process in Amsterdam is a VERY poorly run operation. I'm not going to use Amsterdam as a departure port any more. Now to the cruise itself. I'll be brief, but see below on the cabin review. The ship and cabin (1688, Sky Suite starboard aft corner Deck 11) were clean and well maintained. Entertainment in the Reflection Theater every night was good. We didn't do any of the other activities that the ship had going on. We did supper mostly in the Luminae restaurant. Food there was mostly good, sometimes a little foofy or too spicy for me. Service in the Luminae was slower than what I remembered from the Luminae on other ships. And they forgot to bring the drinks that I ordered a couple of times. I got the impression they must be understaffed. On the bright side, I let the Luminae hosts know that one of the cruise nights was my wife's birthday, and they bent over backwards to put us at the table she wanted and bring out a birthday cake and sing Happy Birthday that night. We did the ship's shore excursions in every port. The highlight was the Giant's Causeway tour out of Belfast. The lowlight was the Conwy Castle and Wales tour out of Liverpool. Conwy Castle and Conwy Town were fine in the morning, but the tour bus spent all afternoon just driving through Wales and that got pretty boring. We were disappointed in one aspect of our cabin, see the review below. My impression of Celebrity as an organization changed for the worse due to the cabin experience and the check-in experience. They don't tell you some things you really need to know about the some of the suite cabins, and I think it's intentional. Being a British Isles cruise, the weather for about 9 of the 12 days was overcast and drizzly. We were fortunate to have 2 or 3 days of sunny to partly cloudy skies, and an hour or two where there were little patches of blue sky sometimes on the overcast days. This kind of weather is something you have to adjust your expectations for and bring proper clothing and rain gear - especially if you carry a DSLR camera around with you like I do. To summarize - it was a great trip, we went to great ports and saw some very impressive sights, and I'm glad we did it. But there were a couple of glitches on Celebrity's part that were not insignificant. Read Less
Sail Date August 2019
We had read so many great reviews of Celebrity so we decided to try them after cruising on three other lines. We were "upgraded" to concierge two days before our cruise. So now our luggage tags were wrong and we had to find a ... Read More
We had read so many great reviews of Celebrity so we decided to try them after cruising on three other lines. We were "upgraded" to concierge two days before our cruise. So now our luggage tags were wrong and we had to find a business center to print them when we got to Amsterdam. Concierge is promised priority delivery but our bags arrived much later than anyone else's on our floor. The concierge embarkation area was the same plastic chairs and the only refreshment was a water jug that was empty. Hardly "special" When we arrived in the room, we had documents for another family, all in Spanish, and only two of our excursion tickets. Had to stand in long line at guest.services who didn't seem to understand when I explained the tickets were missing. We never got our invite to the Connections party despite talking to GS and Concierge. Who knows what else we missed. Our stateroom host had another family's name on his list. He was great after we explained to him we were not the Spanish speakers he was expecting. We later spoke to the cruise director and he also had another family listed for our room. Both the cruise director and Concierge said they would address the issue but we still had calls in Spanish coming from staff throughout the week and our daughter didn't get any kids club information either. The coup de grace was when our daughter's charging privileges were disabled and we went to GS for help. The rep pulled up the account and said "everything is fine". We said the charge was just denied upstairs and the rep said she "updated our account" without touching her computer again. When we said she didn't do anything, she said "I can't help you" and stormed away. Another rep came over, consulted with another staff member, updated the charging and ran a test charge. Why the first person refused to help is unknown. But other than Guest Services, the rest of the staff was fantastic. Our serving team was quick and efficient and got our orders right, even having drinks on the table each night before we arrived. The bar staff is incredible. Very fast and friendly, particularly Imade and Budi at the Martini Bar and the staff at the pool bar. The non-Celebrity entertainers skewed old with a lot of swing music. The Celebrity dancers, singers and aeralists were very good and sang a lot of modern music to make up for all the swing. The cruise entertainment staff worked hard to have fun activities but the layout of the ship caused issues with dance parties as the Grand Foyer was not big enough for all of the people who wanted to dance. One other thing to note is events listed in the app and printed dailies are moved or times are changed and the app is not updated. Menus in app were also different sometimes from the actual restaurant menu., Read Less
Sail Date August 2019
As usual, Celebrity delivered excellent food and service on our recent Baltic cruise. Embarkation and disembarkation were smooth and efficient. Our balcony cabin was larger on the Reflection than on past Celebrity ships. The layout was ... Read More
As usual, Celebrity delivered excellent food and service on our recent Baltic cruise. Embarkation and disembarkation were smooth and efficient. Our balcony cabin was larger on the Reflection than on past Celebrity ships. The layout was great and the extra space was appreciated. The entertainment was good, but not spectacular. We have become comfortable with the fact that if you want big productions, try Celebrity's sister line - Royal Caribbean. Rob Lewis, a Phil Collins tribute act, was great. The service in the Opus restaurant was exceptional - as was the food. I can't imagine what our waiters and sommelier could have done any better. We did have dinner in the Tuscan Grille one evening and it was a disappointment. Three of us ordered steaks. Two were too rare and one was overdone. By the time we got one steak redone, everything was cold. We paid $45 each and wished we had eaten in the Opus dining room. The ship is fabulous. Although we were with 3,300 other guests, the ship never felt crowded. There are enough small areas (library, Hideaway, etc.) that we could always find some quiet places when we desired. We toured Berlin, Helsinki, St. Petersburg, Tallinn and Stockholm with TJ Travel Tours. All were great experiences. Our guide in St. Petersburg was Natasha and she worked very hard for two 10-hour days. Her knowledge of Russian history was exceptional. She was old enough to have lived under Soviet rule, so she also had an interesting perspective on the czars, the Soviets and on life after the fall of the Soviet Union. We toured Copenhagen on a Celebrity tour, since TJ was not able to form a group there. The guide was knowledgeable and we got a good feel for the city. Overall, it was a great trip. We were extremely lucky with the weather. We traveled with a couple who had just gotten their first passports and this was their first cruise. We warned them that the Reflection experience will probably spoil them for future cruises. Read Less
Sail Date August 2019
Let me start by saying that it's 20 years since our last cruise and after reading reviews and itineraries for the different cruise lines, my husband and I decided on Celebrity. We also chose Amsterdam as the departure port because we ... Read More
Let me start by saying that it's 20 years since our last cruise and after reading reviews and itineraries for the different cruise lines, my husband and I decided on Celebrity. We also chose Amsterdam as the departure port because we didn't want to fly for various reasons. The check-in and embarkation could not have been better. No problems whatsoever. At this point I think it's only fair to say that as for security, it was first class. Obviously because of the times we live in it had to be much stricter than our last cruise but as a result, we felt very safe on board. A big thank you to celebrity for that. As we were Concierge class it included a welcome aboard lunch in the Opus Restaurant. However, as were given an embarkation time of 1 o'clock, by the time we got to the restaurant in question we found another couple trying to get in but had been told it closed a few minutes earlier. All four of us explained our situation and finally, we were allowed in. Not a good start to our cruise as we believe the restaurant should have been informed of the latest time for concierge guests to board and be directed there for lunch. Thankfully it was the only incident on embarkation day. Our Concierge Aldin Buendia, was very helpful and kind. As we both have food allergies and after experiencing some difficulties during an "open seating" for dinner in the Opus Restaurant the day we were docked in Warnemunde, she immediately dealt with our complaints and everything was sorted out. From then on, we had the same table (142) all the time with our trusted waiters Yanin, Tatitiana and Sergei to take care of us. A big thank you to all of you. However, like other reviews we did feel the menu in this restaurant could have been a lot better. We had no problems with the quality of the food, but the selection/description left a lot to be desired. Specialty Restaurants - we didn't dine in any as we believe guests shouldn't have to pay extra for things like that. It seems cruise lines are now putting profit before guests which we think is a step in the wrong direction. Spa - had my hair done twice by Anderson for the two Chic Evenings and found him excellent. Gave me some very helpful advice all of which I have since acted upon. Thank you! Photo Gallery - excellent. As my husband doesn't like having his picture taken, we have very few over the last number of years. However, as we we were celebrating a few things, we decided to have some taken around the ship and on good advice by the staff took the "photo package" for $250. Best value ever! Evening entertainment Reflection Theatre - we enjoyed most nights. The best ones for us were The Overtures Stares of St Petersburg Folkloric Group and The FlyRights. We felt Celebrity's own production shows we not great and the costumes let it down. It's as if they wanted to do the whole thing on a shoestring. My experience of shows on a cruise were spectacular with props and costumes giving it a real Broadway feel. These were nothing like it unfortunately. As for the places visited, see our reviews of each port. Overall, we enjoyed the cruise very much and would certainly recommend Celebrity and this itinerary without hesitation. One final piece of advice: if you experience any problems whatsoever do not hesitate to speak to the person in charge. Read Less
Sail Date July 2019
Celebrity Line is a top notch cruise experience. From the time one embarks the ship to the time you disembark things go smoothly. The dining venues are wonderful, and although we were Aqua class and ate in Blu most nights, I ... Read More
Celebrity Line is a top notch cruise experience. From the time one embarks the ship to the time you disembark things go smoothly. The dining venues are wonderful, and although we were Aqua class and ate in Blu most nights, I wouldn't hesitate to eat in other restaurants. Qsine was a special treat! The buffet was always well stocked and the quality was excellent. Mast Grill hamburgers can't be beaten! The staff on Celebrity Reflection are wonderful and attend to your every need...extra hangers - no problem; more chocolates at night - they will be there. Nothing was too much. My only criticism would be for the one tour that we booked with Celebrity. The guide was uninformed about our destination (Sigtuna), and did not provide us with a quality excursion. She was well informed about the second part of the day (Stockholm), but managed to run ahead of the group in her panic to get back to the bus. While we thoroughly enjoyed the actual places that day, we were extremely disappointed in the guide. Celebrity needs to ensure that the companies that are contracted to do tours are informed. All tours that we booked off the ship were excellent. I would expect the same of Celebrity. Regardless of the above criticism, this was a dream trip, and Celebrity made that happen. Thank you. Read Less
Sail Date July 2019
I chose this cruise because several of our friends cruise Celebrity regularly and speak highly of it. This is my first cruise on this line. We usually book on Seabourn, but this ship had the itinerary we wanted at the time we were ... Read More
I chose this cruise because several of our friends cruise Celebrity regularly and speak highly of it. This is my first cruise on this line. We usually book on Seabourn, but this ship had the itinerary we wanted at the time we were available to go, so we choose this cruise. One of my biggest gripes is the way they manage their suite class cabins. Other lines allow only three people per room, max. However, Celebrity has bunk beds in some of the rooms and a fold out sofa. So I assume you can pack the whole family (kids fares are deeply discounted) into a small suite and then you have access to Luminae, a restaurant exclusive to suite travelers. The kids carry on, some toddlers scream, and the parents often do nothing to quiet them. Misbehaving children have been a real problem for me on this cruise. So much so, I would not book again on Celebrity. Also, we bought the premium beverage package. If you drink spirits, premium spirits are available at most bars and restaurants, but I am a wine drinker. The wines I paid for with my premium beverage package are not available at most bars. If you give them advance notice, they will make an effort to accommodate you, but why should I have to bother with that? Some of the servers do not seem well oriented to the different types of wine. I ordered an after dinner glass of Zinfandel, which is what I had been drinking at dinner, at the bar. They brought me white Zinfandel. I tried to explain to the young waiter that there was a difference, but he never really got the message. So they are happy to sell you a premium beverage package, but you are likely going to be served white Zinfandel. There is a significant wait to get into Luminae, unless you go very early or very late. Most of the food is frozen, especially the seafood. I guess with this many people to feed, there is no way to do everything fresh. I understand it, but it is disappointing, none the less. Read Less
Sail Date July 2019
Second time on Reflection and third time on Celebrity. Been on over 20 RCCL cruises and am a Diamond Plus Member. The ship is fine, clean and very nice staff. We had all 4 perks and used them all. WiFi worked well. Premium drink ... Read More
Second time on Reflection and third time on Celebrity. Been on over 20 RCCL cruises and am a Diamond Plus Member. The ship is fine, clean and very nice staff. We had all 4 perks and used them all. WiFi worked well. Premium drink package was great. Balcony cabin typical of a cruise ship in size and bathroom. Cabin Stewart was just decent. Main dining room was the biggest disappointment as there was nothing special in the dining room in regards to the food, presentation and desserts. Weak menus had us eating 6 times out of the dining room out of 12 nights. The wait staff was excellent but the food was unimpressive and the menu might was well been RCCL’s. Lawn club, Murano and the Porch scored high marks from our group. The many and presentation is what you used to see in the main dining room. Now you have to pay for it and up to $55 per person! Want a choice steak add another $15! Porch best deal on ship at $30 pp and comes with a seafood tower and great desserts. We were the only only ones dining there on the night we went. Next time we book a specialty dining package since the main dining room is mediocre. Aqua spa food is nice in the am. The buffet is better here than RCCL by far but dealing with the people in line and their unsanitary ways is frightening. One passenger decided she did not like her French fries and threw them back in the French fry container in the buffet!! The Solarium which is a haven after touring all day was open to small children from 5-7 pm everyday. You can only imagine the noise they make with a closed glass roof. The rule is you have to be 16+ years old to be in the one adult area on the ship. Not this ship! They said because of the cool weather they wanted to allow children in the Solarium. I like kids and all but when trying to relax I do not want to hear them screaming. Bar staff was great and the Coffee Bar staff was the best on the ship and my favorite place to go. Fitness center was fitted well with machines and weights. Not real busy as many people are more than working out. Spa was decent. $150 for a 50 minute massage. They did have in port specials. Cruise director was great but the entertainment was lacking overall in the theater. Live music in the Central area was better. Casino was ok but not busy and not a lot of energy. We went to 9 ports with one overnight in 12 days so very busy cruise. Easy on and easy off at the ports and disembarkation was very quick. Elite members receive very few benefits when you already have all 4 perks. The free laundry bag was the best of the benefits. Read Less
Sail Date July 2019
We chose this cruise for the itinerary. The itinerary was wonderful; we thoroughly enjoyed every port. Our service issues were numerous: a computer error kept us standing at check-in for 20 minutes, two different parties were assigned ... Read More
We chose this cruise for the itinerary. The itinerary was wonderful; we thoroughly enjoyed every port. Our service issues were numerous: a computer error kept us standing at check-in for 20 minutes, two different parties were assigned the same table in the dining room, the Customer Service line was regularly 40 minutes for days, the Customer Service staff gave us incorrect information, the final bill was illegible, our room key was inoperable. All avoidable issues. When these concerns were raised to the Cruise Director, his response was "go have a drink and forget about it". Wow. The ship is beautiful. Our cabin was exactly as we would have expected it. Most of the on-board entertainment was good. Celebrity has made changes that reduce the value of drink packages. The prices on the packages have gone up while the price of the drinks has also gone up. Now, Baileys is priced as a "Premium" drink, which means that it cannot be purchased with the Classic Drink Package any more. We no longer see Celebrity as offering a premium experience due to their recent changes. Read Less
Sail Date July 2019
As regular Celebrity cruisers, this was our first time on the Reflection and loved it! After having booked a year in advance, as prices went down we upgraded from concierge mid ship to AQ forward if only to get to eat in Blu (more about ... Read More
As regular Celebrity cruisers, this was our first time on the Reflection and loved it! After having booked a year in advance, as prices went down we upgraded from concierge mid ship to AQ forward if only to get to eat in Blu (more about that later). A brief rundown of things that are important to us. Dining We chose AQ for Blu which we have dined in on other ships. Our first night dining in Blu our group of 4 were seated in the front section and found the waiter a bit too high energy and the sommelier terrible. After that first night, we asked to sit in the back which is more quiet and we lucked out with Ivis our waitress and Madelina, our sommelier who were outstanding, warm and professional! Each dinner was terrific but we chose to eat at the buffet for breakfast a couple of times as the Blu breakfast menu really needs to change as it gets very boring. It's time to switch Blu breakfast up Celebrity! And its also time to improve desserts!! On our first night we took advantage of a Murano discount and had a fabulous meal. We also had the seafood tower at the Porch for lunch on our first day at sea (good thing as there were not other days at sea that were warm enough) We decided if AQ, on subsequent cruises is too expensive, we will choose a better cabin location and eat more in the speciality restaurants. Thanks to all staff who were always helpful in Gluten Free dining options for my husband and sister in law. They can however do a much better job in GF bread quality considering the huge choices available now. Entertainment and Activities The overall energy of this particular sailing was phenomenal. Guiseppe, the cruise director was by far the best cruise director we have ever had in any of our 12 cruises on Celebrity or any other ship. Having many of the ship "parties" in the central foyer resulted in a lot of participation including a few silent discos and an amazing Abba Sing A Long on the night we sailed away from Stockholm. Imagine 3 levels of the grand foyer all signing along, it was a blast. As far as the other entertainment, the Broadway selection was great, one of the comedians was fabulous and the other entertainment was eh. The bars had boring singers and Celebrity needs to step that up a bit. Bars and Café Bacio Clearly they are short staffed at the Martini Bar which, as usual was packed and often hard to find staff. As days at sea were pretty windy and cool, we stayed in the solarium for two days and found staff non existent and often no one around to take orders or clean up dirty dishes. Café Bacio had only two staff, one a hard working man and one a young woman who was downright rude when she made two mistakes (like forgetting one person's order) and rather than saying sorry, she decided to suggest it was our fault. Mmmm. But the coffee there is fantastic and we took lattes from there in the mornings for Blu as it was better. Ports This was a Baltic cruise which had a fantastic itinerary. I will not get into the details as these can be found on the Baltic boards but a few things. Avoid the Strommers Hop On Hop Off Bus at the Copenhagen port!!! They are the only HOHO at the port and run a terrible operation. Hope enough people complain to Celebrity. Not only were they not prepared for the masses, one bus broke down before it even left, then when our bus finally left, we were then told we needed to changes buses at the first stop. Well after at least 45 minutes, another bus showed up. This after we say 5!! other HOHO buses from another company come and go. Plan ahead and book any private tours. We used TJ in St Petersburg who were terrific and if you choose not to go into Berlin (we went 3 days early to spend time there) the local port is lovely and no need to go to Rostock. We found that Celebrity should have allowed full days to get the experience at each port as we felt rushed. Loved our cruise, no regrets, but next time we are in Europe, we will do it by land. Read Less
Sail Date June 2019
The Reflection is a solidly-appointed, comfortable ship. It carries on the Celebrity tradition of quality service with professional and polite staffing. The cabin, at 194 sq ft was sufficiently large and comfortable. Dining is ... Read More
The Reflection is a solidly-appointed, comfortable ship. It carries on the Celebrity tradition of quality service with professional and polite staffing. The cabin, at 194 sq ft was sufficiently large and comfortable. Dining is always a plus on Celebrity, and was again. The entertainment was fair to good; nothing special, really. The ports of the Baltic are very enticing, BUT; each port had 5-6-7 cruise ships in at one time. So, for 'premier stops' like St Petersburg, with everyone wanting to see the Peterhof Palace and the Hermitage, 'seeing' anything becomes a 'hit or miss' affair. Picture touring the rooms of these aforementioned places like taking a tour whilst moving around in a Rugby scrum! The crowds are UNBELIEVABLE. You get moved along from room to room on a 'timer' in the Peterhof. In the Hermitage we couldn't even GET INTO the room housing the Rembrandts! Also, I do not understand WHY people who are wheelchair-bound insist on coming on these types of cruises; there is NO handicapped accessibility to any of these places. I saw a man taken out of his wheelchair and was CARRIED UPSTAIRS while his wife CARRIED HIS WHEELCHAIR up the stairs. And how they maneuvered through these massive crowds is beyond me. CHOOSE A DIFFERENT ITINERARY! But the real 'ugly' in the title belongs to Celebrity itself. We used a travel agent and they bought a coordinated package for us including flights, the pre-cruise hotel, and transfers from/to the Amsterdam airport and into/out of the hotel. Well, we, two senior citizens, were to be met at the airport and to be transported to the hotel; well, NO ONE MET US. It was 90*, we had a total of 4 suitcases, and there was NO ONE to meet us OR to provide ANY guidance/help. We had to SEARCH the airport to scramble to get ANY transportation to the hotel. Then, as we had read many reviews of the high-cost and slow-performing internet on Celebrity, we decided to NOT make use of this service. BUT, as we HAD purchased our airline tickets through Celebrity we asked them to 'confirm us/check us in' with our homeward-bound flights---and all we were told was 'just buy one hour of internet time and do it yourselves'; I mean, REALLY?! THIS is 'end-to-end coordinated service'? And then, there was another scrum when the truck containing the departing passengers' luggage arrived AT THE SAME TIME as the busses w/the passengers--although the trucks had left TWO HOURS BEFORE the busses did! So, another 'scrum' took place as everyone scrambled to find their luggage. And THIS scrum was all courtesy of Celebrity. We have (HAD!) traveled with Celebrity several times over the past several years, but I think that this trip, overall, has made Celebrity 'persona non grata' with us going forward! Read Less
Sail Date June 2019
We chose Celebrity for our Baltic cruise, because of previous great on a previous Caribbean experience several years ago. We had two couples in two veranda rooms on decks 6 & 7. All four members of our party were truly thrilled ... Read More
We chose Celebrity for our Baltic cruise, because of previous great on a previous Caribbean experience several years ago. We had two couples in two veranda rooms on decks 6 & 7. All four members of our party were truly thrilled with our overall experience. The food and service in the main Opus dining room was excellent! I’m gluten free and the staff and kitchen did an incredible job of giving me great multiple options every night. In addition, we had the premium beverage package that was a huge bargain the entire trip. I got my favorite wines, my wife her favorite vodka & our friends got their favorite bourbon. They even had gluten free beer for me when I was in a beer mood. We tried two of the upscale restaurants over the course of our 12 day cruise. Murano was nice, but we had slow service our first night. Fortunately, Tanya, the head of all the specialty restaurants gave us a bottle of champagne to show her appreciation for our patience. We tried Tuscany twice (Italian) and loved the giant all window room on the back of the ship. The food, service and beverages did not disappoint. We did dine in the giant cafe a few times, but preferred the sit down meals with service when offered. The shows and entertainment was very good most nights. We loved the silent disco experience, where everyone wears headphones and you have three options of songs to dance to. Our only real complaints are on their very lame WiFi and their nearly worthless Celebrity app. Both truly disappointed us, but the balance of the experience was excellent. Rooms were nice size and well maintained throughout. We’re already looking for the next itinerary on the Celebrity Reflection! Cheers! Read Less
Sail Date June 2019
The Celebrity Reflection is a beautiful ship and the staff was really wonderful - always pleasant and helpful. As others have reviewed, although this was widely touted as an inaugural cruise - so many times by the cruise director. It ... Read More
The Celebrity Reflection is a beautiful ship and the staff was really wonderful - always pleasant and helpful. As others have reviewed, although this was widely touted as an inaugural cruise - so many times by the cruise director. It created high expectations for something special - unfortunately, that was not the case. I selected this cruise not for the fact that it was an inaugural cruise, but because of the itinerary. Thank goodness because if it had not been mentioned so many times that it was an inaugural cruise - I would never have known it. Food - we ate breakfast and lunch in the Cafe on the 14th floor. The food was OK to good; service very good. Everyone was constantly hustling to clear tables and offer coffee or juice. Although there were many stations with lots of food - we tended to eat the same everyday - that was our choice. Nothing outstanding - but then how special can you make an omelet and bacon? Some of the desserts however were very good. Dinner was in the Opus main dining area. The food was very good and the service also exceptional - very attentive. Service - as mentioned - everyone very friendly and attentive. These guys and gals really work hard and deserve every tip they get and more. Although we prepaid gratuities we supplemented them as well. This applies to food service and cabin service. Our room was cleaned/ straightened every day - as expected; we were always greeted with a smile from our attendant. Entertainment - OK to so-so. Several of the acts I thought would have been better suited on a smaller stage - not the main stage. A magician - really??? you couldn't even see the card tricks he was doing with or without the camera and large screen used to show his tricks. The fiddler who played mostly blue grass and Celtic tunes??? Really??? Not exactly mainstream. He was obviously talented - when he played classical tunes they were excellent. I've been on non-inaugural cruises where I thought the entertainment was of higher quality. Maybe it was my expectations that were set too high. Excursions - I try to arrange for excursions thru private companies because those offered by the cruise ship tends to be expensive and attended by large groups. I ended up signing up for 3 of the cruise line's excursions because I couldn't find a private excursion: canal cruise in Bruges, city tour of Vigo, and another city tour. I hope they fixed the problem with their registration system on the TV - the information was all wrong. They itinerary was showing a 12 night cruise - not the 9 night cruise we were on. I never could register for any of the excursions via the system even after calling the desk several times - they tried fixing it but never got it right. Because of that I was closed out of several excursions. I tried the desk but the lines were always very long. I finally managed to sign up with the help of one of the staff. The guides were below average in that they were not that knowledgeable and with the large group it was always difficult to hear. The excursion to the Alahambra that I arranged thru a private company was very good - I would highly recommend them. Shopping on board - There was very limited time to shop off ship so I thought about buying a hand decorated ornament. When I asked the attendant to confirm that it was hand made locally - she said - yes, in Turkey. I thought it was odd that they would have a large selection of souvenirs from Turkey and not Spain. Turkey was not on the itinerary. Very strange. I guess if I want a souvenir from Spain I need to take the Greece/Turkey cruise?? Overall, even though it rained every day we enjoyed the cruise. Thinking back - we probably would have thought it was an exceptional cruise except we were told over and over again that "this was special" - "this was an inaugural cruise". It was a very nice cruise, unfortunately nothing really special. Read Less
Sail Date October 2012
After our first Celebrity cruise in 2011 on the Equinox, we quickly became Celebrity converts. While we still love to try different lines and ships, Celebrity is the first company we look to when booking. The Solstice Class ships are an ... Read More
After our first Celebrity cruise in 2011 on the Equinox, we quickly became Celebrity converts. While we still love to try different lines and ships, Celebrity is the first company we look to when booking. The Solstice Class ships are an incredible blend of hip, modern styling and sophisticated, classic cruising. And Celebrity has continued that trend with their newest edition, the Celebrity Reflection. As soon as this inaugural cruise was available for booking, we knew we had to do it. Boarding in Amsterdam was seamless and within a few minutes, we found ourselves heading up to our Aqua Class room. We toured the ship, but were already familiar with the layout of this class of ship. It is very similar to the others, but with a little tweak here and there and some extra panache. There is some interesting art scattered around the ship, such as the live-action painting in the hallway outside of Blu. There wasn't much fanfare, considering that this was an inaugural voyage. We were a little disappointed that we didn't receive a certificate or something to indicate that we made this voyage. Upon departure from a rainy Amsterdam, there were hundreds of white and blue balloons released from the pier, which was nice. DINING: The main addition on this ship that we were intrigued by was the Lawn Club Grill. We opted to eat there the first night. It is a fun concept, that is interactive and lets you grill the food you choose. We didn't grill, but still enjoyed watching others. The servers were fun and friendly, but my chicken was almost raw inside. Don't know if we had a bad cook, or if this was indicative of some inaugural jitters. Thankfully, our further dining pursuits were much more fulfilling. Blu, reserved for Aqua Class guests, was fabulous as always. Andrea, the Maitre'D, deserves a raise for the genuine care and enthusiasm she gave. She remembered the names of all of her guests and was just amazing. We had great dinners there most nights. We also really enjoyed Qsine - again great food and fabulous servers, but it is meant for larger parties - we are just two and walked away ill. But that doesn't ever stop us for visiting Qsine on all our cruises! Tuscan Grill was good, with a great team working in there. Tuscan Grill is not my favorite on any Celebrity Ship, but it's always a solid selection of Italian favorites. We often ate in the Oceanview Cafe, which we felt was great for a buffet. We always found well-cooked, tasty options for breakfast and lunch. We are picky and always enjoyed this dining option. SERVICE: Celebrity employed a strong team on this cruise, with smiles, warm hospitality and genuine conversation - both from the front line employees and officers. We really enjoyed visiting each venue on the ship and interacting with the staff. We did experience one low point with the bartender at Molecular Bar. We don't have the drink package as we aren't big drinkers. However, the friends we were traveling with did have the drink package. One night, one of our friends ordered a cocktail from this bartender and didn't enjoy it. He said to me that it tasted funny and offered me a sip. I sipped it to verify that it wasn't that good. The bartender cut my friend off from ordering another drink at that point, saying that he broke the company's rule about buying a drink for someone who didn't have the drink package. We explained that I wasn't drinking the drink - just took one sip. He didn't care and reported my friend to the F&B Manager. I was shocked. This was outrageous behavior. It put a damper on what otherwise was a great cruise. SHIP: The ship is stunning! It is modern and fun and spacious and fabulous! Large, but not so large you feel like you are at a mall. There are very few crowds on this ship. The only time we experienced crowds was embarking the ship at each port. With a ship this size, they really should offer two entry points. One is not enough, as we often stood in long lines outside in the rain to board. Our favorite spot on this ship, as on the other Solstice Class ships, is the Solarium. We read, nap and just relax, watching the moodlit colors on the waterfall wall change. The layout of the ship is smart, with entertainment venues and dining venues generally clustered together. Our Aqua Class room was well-furnished and appointed, but with the lack of storage space we have come to expect on these ships. And best of all, we love Celebrity's smoke-free ships (especially after a recent cruise on Crystal which was smoke-filled). We had an amazing time on this inaugural cruise and can't wait for our next Celebrity adventure. Read Less
Sail Date October 2012
Recently came from the Celebrity Inaugural, expected more but was just average. Boarding from Amsterdam was busy, strange that they handed passengers numbers, ours being #3 while others in our group 8 and 12. We registered and got in the ... Read More
Recently came from the Celebrity Inaugural, expected more but was just average. Boarding from Amsterdam was busy, strange that they handed passengers numbers, ours being #3 while others in our group 8 and 12. We registered and got in the ship right away. Our friends in the other numbers were made to wait in lounge outside the ship which we found strange. We have been on Oasis and Allure and were able to board right away. Upon entering we were informed the rooms were not ready so we proceeded to the Oceanview Cafe- sleek, clean with good service. Food stations were well placed and spaced. We had a veranda stateroom which was a good size and a large washroom with toiletries. Due to the rainy weather we hardly used the balcony. Elevators were slow. There were no outlets in the washroom nor the side tables. Activities- Casino was great the first night but slots tightened as the days passed. The shows were mediocre from a rock-type one; acrobatic; 2 female singers; magician who did basic tricks one of our members already showed us in the dining room. They had an a capella group, 2 female violinists and a band on level 3 by the elevators. Bingo, game shows, dance classes, karaoke, trivia were so-so. The dancing with the stripes was great entertainment since they were funny with a Canadian winning it. It Excursions - horrible since it rained every day. The local guides gave us more information than we needed and should have considered that discomfort of the weather and should have put us in the buildings earlier if not faster. Tapas tour which consisted of visiting 3 tapas bars left us hungry and angry- the lack of food for the price charged. Paris stores were closed being a Sunday and the stores at Champs with 1 hour was not enough with the rain and all. A total waste of money. Also there was practically no time for shopping. Dining - We had early seating with a great waiter Gede, polished, polite and knew our preferences right away. Meals were good, nothing spectacular though. We tried Murano, great food, menu and service. Qsine, you order from an Ipad took forever for some dishes to arrive. The best was the angus burgers. Presentation was unique, but wished the other dished tasted better. Tuscan Grill had excellent steaks and sides. Champagne given free was already flat, too bad since I love champagne. The ship had a hideaway for reading, resting in the cocoon chairs. Apple store, Michael Kors, etc. Staff were still not informed as to where and what we had to ask several times/several guys. Disembarkation on your own not great since we did not know the gangway till we were assembled on level 4 and then had to go move and exit at level 5. Gratuities were automatically billed, unless you waived them by a certain date and you were given the envelopes. Overall, we expected a lot from an inaugural cruise and this one failed. Nothing special, no fireworks, no souvenirs, nothing. It was expensive and it did not equate to the cost. We were bored in between due to the lack of activities/amenities. Read Less
Sail Date October 2012
Being this was our second cruise my spouse and myself looked at our first cruise on Celebrity with an open mind. Cruise Critic was invaluable (we originally booked an Aqua stateroom and upgraded to a suite 2 weeks prior because of the ... Read More
Being this was our second cruise my spouse and myself looked at our first cruise on Celebrity with an open mind. Cruise Critic was invaluable (we originally booked an Aqua stateroom and upgraded to a suite 2 weeks prior because of the Cruise Critic boards). Preferred boarding in Amsterdam around 1 pm with a 4:30 pm sail time. But we we had to go to the Oceanview Cafe or explore the top deck until later because "the room was not ready". First paying passengers and the room was not ready? I guess they just wanted us to explore. The ship was beautiful and based on discussions with other passengers that view was shared. We purchased some shore excursions and travelled independently on some of the ports. Our suite was 2163 and near the port side main bank of elevators. I was concerned about some noise from entertainment noise from the open areas and noise from the elevators. None whatsoever. Being on deck 12 I had concerns on overhead noise from the common area deck above us. None whatsoever. The "European style" butler service just means a single point of contact for you. Our butler was great but over the last couple of days seemed to appear fewer times. Room servicing was fast and fantastic. The interactive television allowed you to catch some of the lectures if you had other plans. Your wallet cars sea pass has your emergency muster location (ours was 1A but our back of cabin door muster card had 4E. Quite confusing and the emergency muster drill had you muster by groups near the theater and then walked to the muster station. Celebrity might want to review that process. The suite is about 1/3 larger than a stateroom. Extra floor space and storage (big closets). The bathroom was the best. Whirlpool tub and a shower tower. Fantastic amenities. Great to relax in after a day of excursions. Hot water available immediately. The restaurants available for us as suite passengers were outstanding. The Blu and the steakhouse provided outstanding service and food. I don't know what priority disembarkation meant, but we left we everybody else so I didn't I didn't see it. Overall, I thought it was a little overpriced if you paid the posted rate but paying a $150 per person differential to upgrade made it well worth the effort. Read Less
Sail Date October 2012
DH and I landed at AMS around 8 a.m., local time. We gathered our 3 bags of luggage and caught a taxi to the port. When we told the taxi driver we need to go to the port - that we were sailing on the Celebrity Reflection, he looked at us ... Read More
DH and I landed at AMS around 8 a.m., local time. We gathered our 3 bags of luggage and caught a taxi to the port. When we told the taxi driver we need to go to the port - that we were sailing on the Celebrity Reflection, he looked at us dumbfounded and said he needed an address to put into his GPS. First time that has ever happened to us! Anyway, after a few wrong turns and us craning our necks to see the ship so we could direct him, we arrived. (58 euros) (Should have taken the train from AMS to the port - station was just across the street. Since it was a rainy day, we decided to just wait at the port to board. We got through the check-in line quickly, but then had to wait about 30-40 min to go through security, etc. Boarding went smoothly. We boarded around 11:30 a.m.. We looked around a bit and then went to Oceanview Cafe for lunch. It was very crowded, but no more than usual on the day of embarkation. Since it was cool and rainy no one was taking advantage of the seating outside. The food in the Oceanview was very good - about the same as the other Solstice class cruises we have been on. We then walked around the ship a bit to see the changes. The number of tiled chairs in the Persian Garden have doubled. The also have added a hamam (sp?) room and a "cold" room. Of course, they still have the showers and traditional sauna rooms. The Relaxation Room is the same. They have moved some of the atrium rooms around and added others. There is now a "Hideaway" room for reading. Looked like a nice space and usually had coffee available. They have also added a dedicated "Future Cruise" section on the 12th deck (Captains Club is still on deck 5). No more Quasar as it is now a space that is used for purposes similar to Celebrity Central - games/talks, etc. The Mast Bar at the aft of the ship has changed quite a bit. The spiral stairway on the aft has been moved and the space has been taken over by the bar (which was moved away from the wall). We took advantage of a price drop and moved from an Aqua Class cabin to an Aqua Class Suite (2152 starboard-hump. The AC Suite was very nice. Since we have not sailed in a suite before, I am not sure how to describe the size, but I think it is about the same size as an Sky Suite S2. The bathroom has a tub/shower combination, with the tub having jacuzzi jets - very nice! The bathroom has a set of drawers as well as storage behind two side mirrors. There was a hair dryer in the bathroom and one in the desk drawer. There was also a magnified make-up mirror in the desk drawer. There are two large closets. One side of one of the closets contains the safe and has shelves. There are also two large credenzas (one with a desk setup in the middle, and the other with the frig in the middle). We only used about 2/3 of the storage for our 9-day cruise. The sofa covering is now cloth instead of the white leather (?) -- great change in my opinion - much more comfortable. No over the bed storage - at least in our cabin. The light switch has been redone, making it a lot easier to use also. The decorating scheme is soft browns - very tasteful. We do not go to many of the shows (only a few minutes here and there), so I will not review the entertainment. We did enjoy the live music groups, especially the guitarist (Ang), the female blues singer (Mazzy?), and the group Revelations. I've seen a lot of posts about the music being loud on the Solstice ships. The music did seem too loud at times -especially at the Mast Bar, Martini Bar and Blu. Not a deal-breaker - just annoying. We did not participate in many of the planned activities (DH did take 2 watercolor classes that he enjoyed). The card room looked busy most of the time, and there was a room for playing ping-pong on deck 15, I believe. We experienced excellent service from our cabin steward and butler. Every request was promptly handled. The service in Blu and Murano seemed very rushed. Was really surprised by Murano. The food was good, but in our opinion, not any better than in Blu. Tuscan Grille was wonderful (the mac and cheese is to die for) and we tried Qsine for the first time, which was a lot of fun as we were with a large group. As most others have said, you are served a huge amount of food. The officers and other ship employees seen around the ship were very friendly, almost always greeting us with a smile and a nice comment. The captain actually came to our Connections party and posed for pictures. Debarkation was a breeze in Barcelona. We had an early flight so we kept our luggage with us and walked off the ship with no one in line. No customs at the port so we were in a cab and at the airport in less than 30 minutes. In summary, we thought the Reflection was a beautiful ship and liked most of the changes. We think the Aqua Class suites are a great addition. Read Less
Sail Date October 2012
For over 10 years we have carried umbrellas without ever having to use them. The Reflection Inaugural Cruise was a 12 day package with two nights in Amsterdam and two nights in Barcelona. This was our 17th cruise and it had a wonderful ... Read More
For over 10 years we have carried umbrellas without ever having to use them. The Reflection Inaugural Cruise was a 12 day package with two nights in Amsterdam and two nights in Barcelona. This was our 17th cruise and it had a wonderful itinerary. Unfortunately it rained for 12 of the 14 days ! The Celebrity Reflection is a delightful ship. Boarding in Amsterdam left a lot to be desired. We boarded the Oasis of of the Sea with it's 5,000 passengers within 5 minutes. This time, after waiting in long lines to register, we waited to board the ship until our group number 11 was called. It took over an hour to board the ship. Cabin was typical. Beds we great and the towels were new. Tried to use the veranda but damp, wet weather made it useless. The "Apple" Flat screen television was informative. Slightly rough seas in the Atlantic may have bothered some. Our excursion to the Beaches of Normandy was amazing. This was the only time the rain was fitting. Our guide was very informative. At our dinner table were three couples from the UK. They were great fun and really made for a wonderful dinner time. We had the late seating. Juan was our server and was wonderful. The shows were fine. The entertainers really give it their all. It was a shame we couldn't sit on the top deck. At times the pool looked like a wave pool as the water splashed to and fro. There was a lot of security. When coming back on board we had to pass through port security and then again security as we entered the ship. They take our security very serious. The casino was typical of ship casinos ... more than enough machines and many card tables. It was possible to play on the crap table without a problem. Lots of places for reading. The Hide-away had coffee. The Internet room is also an Apple Store ! Actually the wi-fi worked better than we have experienced on many other ships. We were able to use our i-pads in our cabin to get our e-mail. There was nothing that could be done about the weather. The ship is great. The service is great. If you like cruising, the Reflection is one more fun ship to consider. Read Less
Sail Date October 2012
First let me say that we are not big time cruisers & did not choose this cruise for the ship. We looked at the itinerary & it fit in well with our pre-cruise travels by leaving Amsterdam on a Friday. The ship is beautiful & ... Read More
First let me say that we are not big time cruisers & did not choose this cruise for the ship. We looked at the itinerary & it fit in well with our pre-cruise travels by leaving Amsterdam on a Friday. The ship is beautiful & brand new, so what's to complain about? Although physically the ship is ready, there were some techinal issues,confusion about policy with the staff, & very busy elevators. Certainly not a deal breaker & expected by us as this was the crews first group of passengers. Also very wet & rainy weather throughout this cruise put additional pressure on all the indoor public areas.( very crowded at times) The only sunny & nice day was the last at sea Saturday October 20th 2012. At this time time the outdoor areas filled fast & gave an oppertunity to explore the entire ship. This vessel offers many amenities, unfortunately we choose not to use them.( personal choice) Embarkation: Just okay. Seems people were excited to get on board & arrived early. The process was smooth but could have gone faster. Once onboard we were greeted warmly & proceeded to our stateroom to drop off the carry-on lugguage & begin exploring the ship. Cabin: Larger than I remember & laid out well. Did not get to use our veranda much due to the weather. It was standard size with a table & 2 chairs. The bathroom is great with a round enclosed shower. Lots of room with plenty of hot water & pressure. Housekeeping: Just plain excellent. We had the best cabin attendant & always available to ensure your needs. Always had a nice bucket of ice waiting for us at 4;30pm each day. Dining Room: Nicely appointed. The food was good & some meals excellent. Again we had an exceptional waiter who knew our needs & also provided great subjections. This really helped to make our trip better. Entertainment Very subjective. Thought the 2 production were just okay. The other entertainment kinda what you would expect. Did not feel like there was any special for this inaugural sailing. The theatre is very nice & seemed to have enough seats for everyone. (maybe they enlarged it on this vessel) Activities: Although there is a full list of things to do on sea days, nothing was that exciting. We found few things of interest for us. We did notice the game room was busy most of the time & the library is beautiful. Again these days were very crowded becuase of the weather conditions. I did notice what I thought to be a lack of live music in the public areas throuthout the day. Futher only counted 3 pianos on the entire ship. Of course they sat idle most of the time. It was also curious how the cruise director made such a big deal about inaugural sailing,you are the first customers/passengers on this sailing,a unique experience, yet nothing special was done. There was no gift for purchase or otherwise from Celebrity for this sailing. Many passengers were very disappointed.(it would have nice to have something to remember this event from the ship) Excursions: We did 4 ship & 1 private shore excursion on this sailing. Again alot of people to move, however Celebrity did a good job. Somewhat disappointed with all the excursions. Bad weather played a large role, umbrellas everywhere,one really bad local guide,nowhere to shop as stores were closed at the end of the tour due to Spanish Siesta,& few oppertunities to try the local cusine. My poor picture taking skills are really noticable because of the conditions. Finally the Celebrity tours we were on provided no headsets.Everyone tried to huddle around the guide to hear the information.(how do you get close with 25 plus people & umbreallas in your way?) For the high costs of these trips, Celebrity should have done a better job with their guides & vendors. Summary: The ship is great & the crew/staff tried really hard to make all the passengers happy. For us it was just too many people & alot pushing & shoving. (you know who you are) There was a good mix of people, Europeans,North Americans,Asians,Great Britain & Australians. This made for us lively conversations & a good exchange of ideas. One problem we encountered was in Cellar Masters The machines were not working properly at all times. Therefore unable to get your choice of wine by the glass without assistance. Many times no one was in the Cellar to help. We purchased a $100 wine card & ended up using 50% of it. Often forced to go to bar & purchase their limited choices.(kinda defeats the purpose Cellar Masters).Will we go on another solistice ship? Unlikely. The overall experience was good, however we will be more careful in choosing our next Celebrity Cruise. Read Less
Sail Date October 2012
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

Find a Celebrity Reflection Cruise

Easily compare prices from multiple sites with one click