I love Viking and I love the amenities of their ocean ships. This was my 3rd ocean cruise and I was disappointed in the decline of service in the restaurant, bars, and tea room.
Servers either didn’t take my order except after several requests or took my order and never returned or brought only a partial order.
I was never asked if I wanted a cocktail in the pool area or lounge where drink ...
We are experienced cruisers in our early 70s yet on this cruise we felt positively young. Although we enjoyed the company of many passengers, the feeling we got was that we were sailing in a WASP old people’s home.
Embarkation with flights arranged by Viking has us arrive on the ship at 11 pm. We had to find our our way to our rooms, not shown any features of the room and felt very not ...
We chose a Caribbean cruise to escape the British winter. This was our first Viking cruise.
The flights we were allocated by Viking meant that we arrived into San Juan airport around 2300hrs.
On arrival at the ship we were left queuing and waited on the gangplank for 10 minutes. Following this we then had to queue at guest services to complete check in. There were 2 staff running check ...
Thank you, Cumbrianglobetrotter, for sharing your experience with us. Your kind words about our onboard staff, particularly towards the individuals who stood out to you, are truly a testament...
We were on the West Indies Explorer cruise and enjoyed every port- no sea days. This was good because they closed all of the pools, hot tubs, steam room, ice grotto, sports courts, locker rooms, and self serve buffet for over one third of the cruise due to an outbreak of the norovirus. No raw sushi or smoked salmon either. This was very disappointing but understandable in order for them to try to ...
We chose to travel on the Viking Sea (10 day cruise) from San Juan, Puerto Rico to San Juan, Puerto Rico, because we liked the look of the itinerary, and the fact that it has been voted the top cruise line for the last 4 years.
We were amazed by the ship on embarking. It is a stunning, beautiful ship decorated in a Scandinavian style. Our first reaction was that this was going to be a wonderful ...
My husband and I wanted to see the Amazon and believed that this Viking cruise would provide us with that opportunity. We booked late last fall and as we only had a choice of four cabins, we ended up selecting a DV5 category cabin on Deck 4. Upon embarkation, we would quickly discovered that this was the smallest balcony cabin we’ve ever been assigned, not only in terms of square footage, but ...
The transportation for excursions is third world level. Terrible small vans or rusty metal open air pickup trucks. Can’t believe how much is charged for these. My arm was sliced open on one of the metal gates which ruined most of my cruise. Medical center patched my arm and warned me I would end up with a bad scar. I have that scar. Could not swim in pools or Caribbean as a result of injury. ...
I chose this cruise because I wanted a smaller ship. The ship was very nice, but the main pool only had the roof partially open so there was no breeze making it unbearable hot. The entertainment in the evenings was nice but needed more variety. The same 4 singers did shows 4 nights on the cruise. Two other nights were the cruise directors singing. Two nights (first and last) didn't have a ...
Unfortunately, Viking changed our paid excursion to a time that conflicted with our included excursion and didn't notify us. We found out on our own and needed to visit guest services to correct Vikings error causing us to miss the "mix and mingle". This also affected our other plans for the day. Food was not as good as we expected. Staff and crew were exceptional and remembered our names and ...
After many years of cruising, primarily on luxury cruise lines, we decided to try the very highly publicized Viking Ocean Cruises. We were anticipating a big anniversary, so opted for the Explorer Suite, one category below the Owner's Suite. Viking arranged our air, though we paid a supplement to choose our own travel dates and flights. No problems there. On the day of embarkment, we got to ...