My husband and I embarked on our 7th cruise, second with Holland America. Got a great deal, via an email offer and liked the itinerary, so said, let's do it!! 12 days from Vancouver Canada down to the Mexican Riviera.
Our cruise was to sail on a Monday from Canada Place so since we are from the east coast we decided to make the cross country trip worth it and arrived on Saturday for 2 days ...
The crew and staff of the Oosterdam did an excellent job for 99% of the trip , what spoilt it all was the total lack of control over the 3 hours of misery to see the us custom officers, people standing and stuck in the corridors for two hours , two people fainted to my knowledge , why not a system to cope with the known amount of people???
Then the chaos that ensued with practically every one ...