The crew and staff of the Oosterdam did an excellent job for 99% of the trip , what spoilt it all was the total lack of control over the 3 hours of misery to see the us custom officers, people standing and stuck in the corridors for two hours , two people fainted to my knowledge , why not a system to cope with the known amount of people???
Then the chaos that ensued with practically every one claiming "EXPEDITE" tickets to shore and luggage ( now there an oxymoron if there ever was one) the de-boarding process.
I am sure it was not planned , I am a 3 star almost 4 member of HAL cruising and will continue but beware fellow cruisers if you see a large amount of non residents and you are entering San Diego !!!
Loved the ship, the food and the lads and lasses that staff her, the officers were low key and did not show up too often, in fact I only saw the captain once.
Good ports of call and the tender crews were on top form able to handle the usual people who ignore the obvious, group of "Not " !! suitable for people who are not mobile! or are in need of walkers and wheel chair etc , in a tossing tender its hard to see how the crew stays so patient with those who should stay and use pier and dock facilities.
A good greet and meet and thanks to the lady who provided the badges ,, a great idea
Looking forward to the next trip,
over all very suitable for two people we had a smaller balcony than the last trip but we were aware of it ahead of time .. cabin was fine