The good stuff
1) Service staff were all fantastic, enthusiastic and willing to help ( with exception of 1, the read head in destination services)
2) Cabin was spacious and clean.
The not so good stuff
1) The quality of the food. As a vegitarian I found the choice limited and the quality of what was offered was not very good.
2) The smoking area on deck 12 right next to the jogging ...
Choose a cruise. To relax and for a luxury couple vacation. I couldn’t have chosen a worse trip with TUI. As for food! Dreadful. A massive punch up on board passengers. Staff that didn’t have a clue. Not all inclusive.
Entertainment was like a bad red coat holiday. Like a booze cruise Absolutely disgusting. And I complained straight away on board and on returning. Just received an email ...
Cruise staff onboard did all they could to please customers. Ship and cabin in need of updating, but fine.
Landed in Montego Bay and eventually arrived with luggage in cabin 4 hours later! We were kept standing in a queue at the airport for an hour waiting for buses to take us to the port. Then another queue at the port terminal for a further 2 hours. Babies were having their nappies changed ...
The first and foremost part is what let’s the whole thing down. We were forced to leave our baggage outside the rooms at 2am the night before leaving . I complained and said I wasn’t comfortable and I was told their was no option.
My case and my wife’s case turned up in the U.K. missing a £3.5k work MacBook Pro , 400 cigarettes and several items of designer clothes. The security seals were ...