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Cruise Ratings
3,960
1,732
1,067
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207
Sail Date: January 2018
First time experience . We have no knowledge before and it fitted our dates for vacation . Every cruise member we met was friendly smilly and made all about that we will feel ok .We sure all other whom we didn't met - were the same ... Read More
First time experience . We have no knowledge before and it fitted our dates for vacation . Every cruise member we met was friendly smilly and made all about that we will feel ok .We sure all other whom we didn't met - were the same include those who have no direct conection related to us passengers . Cabin was comfetable and clean . Dinning rooms were rich by food and very clean . Ashore tours were expensive compare to local private ones ' was not enoghe information for own tours on the Ilands . Casino was stink of smokers (about time to let them/us seperate places even for Casino). Scheduals were exact in everything include departures and arrivels , eccept of changing day's name on elevators floors ...(jocking). Some tips . Even if it is summer , bring yourself warm sweter for the Amber Theater shows . If you want to use local buses in San Juan take with you quters 25c . You will need exact fee of 75c in coins . Read Less
1 Helpful Vote
Sail Date: January 2018
We decided to go on this ship with another couple who had recently retired. We have been on Oasis class ships five times. We chose this ship for the entertainment and were not disappointed. We. all loved Mama Mia. The ice show was very ... Read More
We decided to go on this ship with another couple who had recently retired. We have been on Oasis class ships five times. We chose this ship for the entertainment and were not disappointed. We. all loved Mama Mia. The ice show was very good. We had scheduled all the shows along with our dining six weeks before the cruise and everything worked out perfectly. We ate in the Main dining room every night. The food was very good and the service was excellent. On the down side the port of St. Thomas has suffered a lot of damage from the hurricanes. We went to Emerald beach and it has real problems. We had been there in the past and it had been our favorite. Now there are rocks under the water and there is an uneven beach surface under the water. Read Less
1 Helpful Vote
Sail Date: January 2018
Reviewer: Married couple, 70, traveling with entire extended family. We have over 450 sea days on 12 lines. Enjoyed our RCL cruise 4 years ago. Pros: The activities for kids (when open) were greatly enjoyed. Cons: Value for the ... Read More
Reviewer: Married couple, 70, traveling with entire extended family. We have over 450 sea days on 12 lines. Enjoyed our RCL cruise 4 years ago. Pros: The activities for kids (when open) were greatly enjoyed. Cons: Value for the dollar was the worst in our extensive experience. Food was just plain unacceptable. No restaurant would stay in business with this level of food and delivery. Common space was half what is needed to handle over 4000 passengers. Bottom line: This was objectively the worst of our 35 cruises. Ship: Well maintained. I has a hard working and well trained staff that are stretched to the limit. The ship would work well for about 3000 or less passengers. Stateroom: The staff cleaned and maintained the room as efficiently and nicely as any ship we have been on. The rooms, and particularly the bathroom, are very small at the balcony level. Entertainment: Actually they had very little evening entertainment. Several performances by their resident entertainers. One by a guest that was pretty good and several movies. The lounge entertainment was scanty and hard to enjoy because the bars/lounges are basically also the hallways with 4500 passengers milling back and forth. Dining: No dress codes at all in main dining room even on formal nights. Well, you probably could not have gone nude, but that was the only option not tested. They have 3 floors on 2 sides to the main dining rooms. They could put well dressed passengers on one, long pants on one, and the bathing suit group on the other. Nope! Food: The absolute worst of any line we have been on. I had my whole family on board and all my sons all commented that Carnival had much better food in all venues. Embarkation: An e-mail the day before notified us that as Diamond Club Members we could "express" board 1:30. We arrive a little before that and by 3:30 we were boarding. I think they finally got everyone on board. Certainly everyone that would fit. My wife and I are Diamond Members which entitled us to many free venues including a nice private, free bar with good brand name liquors. That was because of our loyalty level on Azamara. That was definitely a plus, but you would have to go through dozens of cruises to get to this level on RCL. We gave this a 2 rating, but if we had ever given another line a 2, this would be a 1 level. Read Less
6 Helpful Votes
Sail Date: January 2018
Our family has cruised for many years, almost exclusively on Royal Caribbean. This is the first time we were disappointed. Freedom of the Seas was dirty and tired. The cruise the week before had a gastrointestinal illness among the ... Read More
Our family has cruised for many years, almost exclusively on Royal Caribbean. This is the first time we were disappointed. Freedom of the Seas was dirty and tired. The cruise the week before had a gastrointestinal illness among the passengers, and we were kept waiting for several hours before being allowed to board, so they could clean the ship.I don't know what they did, but the ship was a hotbed of dirt and germs when we boarded, so I can see why illness broke out. Although the crew is constantly squirting the guests with hand sanitizer, the public restrooms were deplorable. The public toilets were routinely broken, dirty and unflushable for the entire week. In the men's rest room, the urinals were clogged and the ceiling was falling down. In our stateroom, we needed the toilet repaired 4x. The floors in the Windjammer restaurant were dirty. The crew's effort to sanitize the ship involved them smearing something on the windows and glass that left a cloudy haze, so everything looked nasty, The exterior signs and pool area needed paint and sprucing up. There seemed to be fewer crew members on board to address problems. Although the food, entertainment and ports were excellent, the overall experience on Freedom was lacking. When I expressed my concern to guest services, they still ignored the issues. Very disappointed in Freedom of the Seas. Read Less
1 Helpful Vote
Sail Date: January 2018
We went on this cruise for a wedding. The ship was chosen by the bride and groom for the activities they had on board ie: Flo Rider The ship itself was clean however, the food on this cruise was horrible!! Cabins are nice but the beds are ... Read More
We went on this cruise for a wedding. The ship was chosen by the bride and groom for the activities they had on board ie: Flo Rider The ship itself was clean however, the food on this cruise was horrible!! Cabins are nice but the beds are like sleeping on a slab on cement! Very uncomfortable! I would do a lot of research and read reviews on what cruise(s) to take in the future. I much prefer Carnival to Royal Caribbean any time!!! All the ports of call were very good. This was our first time to Haiti and we like the beach area very much. The food they served for lunch was your basic hamburger, hot dog or BBQ ribs with a variety of sides. There is also a lot of shops there for picking up some nice items to take home for friends and family. The dining room and bar staff were the friendliest. Read Less
1 Helpful Vote
Sail Date: January 2018
Food was of poor quality, lobster on formal night was so small that waiter was not able to remove it from the shell!!!!! Princess gives free internet to loyal cruisers and Royal charges 15.99 per day!!!! Princess also appreciates ... Read More
Food was of poor quality, lobster on formal night was so small that waiter was not able to remove it from the shell!!!!! Princess gives free internet to loyal cruisers and Royal charges 15.99 per day!!!! Princess also appreciates veterans and gives $100 on board credit to all vets for 7 day cruises and $250 for cruises of 14 days or more!!! Many menu choices were of foreign foods that could not even be pronounced!! There were two comedians, neither of which were funny!!!! The best thing about the cruise was the cruise director. I have been on 68 cruises on most of the cruise lines and he was the best cruise director of them all. Also concerning the food, when the Windjammer was closed, there was no ice tea or lemonade to be had. The pizza was the worst of any ship that I have been on and there was only water to wash it down with. Read Less
1 Helpful Vote
Sail Date: January 2018
We chose this cruise for the ports of call - St Martin and San Juan, Puerto Rico specifically. When we booked we were advised that these ports were questionable. But we were delighted to see these ports - and to spend some money to help ... Read More
We chose this cruise for the ports of call - St Martin and San Juan, Puerto Rico specifically. When we booked we were advised that these ports were questionable. But we were delighted to see these ports - and to spend some money to help the local people. We enjoy this ship very much and the staff and crew work so incredibly hard to provide good service and also keep us all healthy. You guys are all awesome! Off course, there are always people who complain... about everything! If you cruise often enough, (we have done 10 cruises) you learn to pick them out! The entertainment is top notch! What we particularly like about Royal Caribbean is that they don't constantly push the drinks! While lots of choice at the lunch buffet---would like a little more variety (not just in preparation but actual offerings). We would also prefer a little stronger enforcement of the formal night ( maybe reduce to one on a seven day cruise). Suggest it be more than a dress code suggestion! The shore excursions are wonderful and we strongly recommend an excursion sponsored by the cruise line! We will be back! Read Less
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