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Sail Date: February 2018
I chose this cruise because of the ship, for me it's very important to have lots of activities to do onboard like ice skating, zipline, rock climbing, water slides, carrousel, aquatheater, different shows in the theater, I mean its really ... Read More
I chose this cruise because of the ship, for me it's very important to have lots of activities to do onboard like ice skating, zipline, rock climbing, water slides, carrousel, aquatheater, different shows in the theater, I mean its really amazing all the accommodations that this ship has to offer you. The food in Royal Carribean is good, one of the formals night they serve lobster and its delicious. I hope they stay with a good quality in food service. What caught my attention this time was the service, I went 3 years ago to de Oasis of the Seas and the attention in the service was way different from this time. I know that working on a ship its exhausting and hard , but I really believe that employees are the ones that give you the full experience by talking to you, smile to you, and I really felt that the guys where not interested about making any conversation, they were very quiet, apathetic and even some of them rude. Most of them from the sports staff. Read Less
Sail Date: February 2018
I choose Harmony for the ship itself. I have been to all ports of call before and had no interest in getting off the ship, just exploring it. The ship itself is beautiful. I traveled as a solo and stayed in one of the small singles ... Read More
I choose Harmony for the ship itself. I have been to all ports of call before and had no interest in getting off the ship, just exploring it. The ship itself is beautiful. I traveled as a solo and stayed in one of the small singles cabin which has a large window and was definitely spacious enough for me (and possibly a spouse if traveling as a couple). Grease and The Fine Line aqua-show were both amazing. The ice show was very good skating-wise the story line was a little odd to follow. The problem came at the end of the cruise when disembarking. My luggage tag number was called and I exited the ship to be put in another room with chairs and told to wait until my number was called (the reason I had gotten off the ship was because my number had been called). When finally told I was able to get my luggage I went to the designated number and no luggage. Searched the numbers next to and similar (I had 23 so I checked 26,28 and 32 plus 25 and 21) but no luck. Was told to go to a desk where luggage with no tags gets placed, again no luggage. I was then asked what time my flight was and was told to continue searching through all the numbers because I had plenty of time before my flight to find it. While searching for my luggage I encountered others with the same problem. I also came across 3 pieces of luggage with 24 tags in the 27 line, a 40 tag in with 30 and a 61 tag in 16, all while still not finding my own. After 45 minutes of fruitless searching I was back at the desk to double check the no tag pieces again and there mine was WITH THE TAG ATTACHED. I was told "it just showed up". Going through customs was a breeze. Then it was on the bus to the airport. Overall the trip was very nice. I may start doing self carry off the ship or get a tile locator for my luggage. Read Less
1 Helpful Vote
Sail Date: February 2018
We really enjoyed our trip aboard Harmony of the Seas. We had previously been on board Allure of The Seas, so we sort of knew what to expect with an Oasis Class Royal Caribbean ship, and this allowed us to have a feel for the things we ... Read More
We really enjoyed our trip aboard Harmony of the Seas. We had previously been on board Allure of The Seas, so we sort of knew what to expect with an Oasis Class Royal Caribbean ship, and this allowed us to have a feel for the things we wanted to do as well as to stay away from, such as the long lines in the main dining room that people have expressed disappointment about, etc. With all that said, I'll start with embarkation. As most have said, it was very smooth and efficient, and we were on board the boat in less than 20 minutes from the time we arrived at the terminal. The same can be said for the smooth disembarkation. It was a very easy and painless process as well. In terms of the ship, it's gorgeous, new and well maintained! I like the layout of it as well and it is full of amenities. The ship itself is a destination with so much to do, and we don't typically cruise for the ports, so we have to have a fun boat with lots of things to do for both adults and young kids. Regarding our cabin, it was an awesome family balcony cabin that could fit 6, and it was plenty big and well maintained. I can't say enough good things about our cabin steward, Roy. He was great, he anticipated our every need and even did the fun folded towel animals that my kids really loved. In addition to Roy, I would say that service around the boat was generally very good otherwise. For dining, we did the Ultimate Dining Package for the adults and allowed the kids to just eat pizza or whatever they were comfortable at Windjammer or Sorrento's, etc. We actually tried taking the kids our first night out to Wonderland, and they were bored to tears, so we didn't make this mistake again for the rest of the trip. We really liked Wonderland... very tasty food, a fun atmosphere with great service and very inventive menu. I would highly recommend this! We did Chops two nights. The first night, we were surprisingly, a little disappointed. My steak was only decent, and my wife's was overdone and the rest of the items we ordered were not bad but kind of disappointing after our first time around on Allure being so great. However, the second visit this trip to Chops was quite a bit better and were pretty happy with it. I wouldn't say awesome, but very good. We also liked Jamie's Italian... good food and plenty of it. I was very happy with this option. And we also liked Sabor, which we only went to for lunch but had a very good meal there. The service wasn't so great, but the food was. We also did Izumi and felt that the sushi was good. Again, not great, but very good. Probably the biggest disappointment for us was 150 Central Park. I was expecting really good food, and it was just ok, at best. I was also frustrated that the Izumi Hibachi Experience was not part of the Ultimate Dining Package. I would think that sushi would be more expensive than the food served there, so we didn't take part in that, since we'd paid the money for the specialty dining each night. We only experienced the main dining room (Silk) on the second formal night and had the lobster, which was good. The rest of that meal was ok, but not bad. In terms of the other free options onboard, we found the Windjammer to be pretty good. Mini Bites, Central Park Cafe, The Promenade Cafe, Sorrento's & Boardwalk Dog House were all ok, not great, but decent and good for a quick bite to eat and great for feeding the kids. As mentioned above, we had 3 young boys on our trip... ages, 9, 7 & 5. And they all had a great time and loved the kids club as they had before on Allure. In terms of ports, we don't typically do excursions, so we really enjoyed Labadee that gave us the beach experience we wanted. On Jamaica and Cozumel, we just walked around the little shops off the pier and they were fine. I must say that I was really impressed with the Fine Line Aqua Show and Hideaway Heist water shows. Grease was well done, but I'm not into all of that. However, my wife enjoyed it. We also liked the headliner, who was sort of a juggler/comedian. In terms of disappointments, I would say they were few and far between. For example, on Allure, they piped in all of the Dreamworks movies on a constant basis, and this was great for our kids to watch when we would be getting ready or later in the evening, etc. So I hate to complain about TV on a cruise, but this wasn't the case on this ship and there wasn't much to watch otherwise. With the elevators, the lines were kind of annoying but honestly not as bad as what most have said. I think that I'd like to see some newer ports sprinkled in to the Oasis Class options. We also booked our next cruise for the Symphony of The Seas with the NextCruise group and felt the pricing was good. However, we were disappointed that Royal Caribbean has changed its policy that you can no longer cancel and rebook in the future without losing your deposit. All in all, it was a great trip and we are very much looking forward to going in two more years. Read Less
3 Helpful Votes
Sail Date: February 2018
Freedom of the seas was a great cruise ship in its prime, but 12 years later it’s aging poorly. The ship is beautiful but not well maintained. Public restrooms didn’t work at times, smell of sewer threw out parts of the ship, ... Read More
Freedom of the seas was a great cruise ship in its prime, but 12 years later it’s aging poorly. The ship is beautiful but not well maintained. Public restrooms didn’t work at times, smell of sewer threw out parts of the ship, 50% of arcade games didn’t work properly (lots of broken buttons). Some elevator buttons didn’t work. Railing on front of ship/helipad was tied together with rope, very wobbly. Service in main dinning room was extremely slow, waiter and assistant were not attentive. That being said the table next to us had a great waiter who was always around, they were eating dessert while we were getting our appetizer. It’s just the luck of the draw I guess. The cabin was clean and attendant was great. The only negative is the decor is outdated. Great twelve years ago but not so much now. Overall I will sail with Royal Caribbean again but will look at newer ships Read Less
Sail Date: February 2018
We choose this cruise because we had cruised on its sister ships before and loved them. We were not disappointed. Had a fabulous time. Shows were outstanding. Couldn't tell which was best. This ship was our destination, who cares about ... Read More
We choose this cruise because we had cruised on its sister ships before and loved them. We were not disappointed. Had a fabulous time. Shows were outstanding. Couldn't tell which was best. This ship was our destination, who cares about ports. so much to do on ship. It is amazing that on a ship with over 6,000 guests, you never feel crowded. Boarding and departing a breeze. Love, love, love it. We choose to stay on ship during port days. We've been to these ports often and when the crowds leave the slides are more fun, no one ahead of you. The shows are incredible. The talent is top notch. You can go on the ship just to enjoy all the entertainment. This is exactly what my husband tells everyone he does. You can see the show more than once. First time with a reserved seat, second ttime as standby. We have never had a problem with going a second time. Take this cruise, it's great,!!!!!!!!! Read Less
3 Helpful Votes
Sail Date: February 2018
This was my first cruise. For years I put it off because I thought that I would hate being on a ship for so long....I thought that I would be bored. Well was I ever wrong! My experience started off with me checking in. I can't ... Read More
This was my first cruise. For years I put it off because I thought that I would hate being on a ship for so long....I thought that I would be bored. Well was I ever wrong! My experience started off with me checking in. I can't believe how easy that was. I dropped off my bags, went through security, checked in with the front desk and walked on the ship. This took no longer than 20 - 30 minutes. I got on the ship and went right to my room where my bags were waiting for me. I was quickly introduced to my Stateroom attendant who gave me her business card and told me that I can contact her at any time if I needed anything. The TV in my room kept me up to date and let me know about all the upcoming activities. Please check your messages when you get into your room. I downloaded the iQ app and that allowed me to keep in touch with my friends as well as see all the activities I signed up for. I recommend that everyone download the app. One word of advice...If you have an iPhone the app works great. My friends and my wife that had android devices periodically had to reconnect to the app. To do so all you need to do is open the Internet browser, hit refresh, and then the app would reconnect. There is a $7.95 fee if you want to call or message other guests thru the app. It came in handy. No fee if you are only going to use it to track your activities. If you sign up for the Internet package I would suggest you take a picture of your Internet code and keep it on your phone. You will need it if you drop off the Wi-Fi signal. Over the 7-day period I had to input the code once (I have an iPhone). We had dinner at SILK a few times. If you don't have a reservation then I will suggest you make one. Sometimes the line-ups can be long and to avoid the wait, the reservation will help. On-board activities were good. I suggest zip lining and the abyss. If you are riding the Abyss pleassssseee remember to keep your legs straight. You'll understand why if you don't listen to this advice. Getting on and off the ship was great. It was fast and very easy. My advice is for you to always make time to eat breakfast before leaving the ship. I did not do any of the excursions but i did leave the ship at each port. Note: When to get to Cozumel, Mexico we went go to the market first - which cost a total of $8 USD (4 people - $2 each). After the Market we took a cab to the public beach which cost us $25 USD (total) and it is approximately a 20-minute cab ride. There is a restaurant there but please note that it is a small beach area that is really nice. It does get busy and seats were hard to come by. We bought food at the bar and they offered for us to keep our stuff in the bar while we went into the water. We did not bother. If you buy the dining package please ask each restaurant what you get. The package is worth it if you use it right. For $90 USD you get to go to 3 premium restaurants. My favourite was the Steak house. Make sure you go. Going back to the dining package.... at one restaurant I was told that I have $35 to spend and if I went over that I would have to pay the difference. At the Steak house I was told that I had $55 to spend. PLEASE TELL YOUR SERVER THAT YOU HAVE A DINING PACKAGE AND YOU WOULD LIKE TO KNOW WHAT IS INCLUDED. Every restaurant is different. If you have a chance to go to the Silent party please do. It was fun. That’s it. Hopefully this review helps P.s. I booked my next cruise using the ships next cruise service. They were great. See you in 2020 Read Less
4 Helpful Votes
Sail Date: February 2018
My family just got back from the February 3, 2018 sailing on Harmony of the Seas. We were a group - my dh, our two boys (ages 6 and 8), my dh's mother and aunt, my friend and her dh and their twins (age 6), and two other friends. We ... Read More
My family just got back from the February 3, 2018 sailing on Harmony of the Seas. We were a group - my dh, our two boys (ages 6 and 8), my dh's mother and aunt, my friend and her dh and their twins (age 6), and two other friends. We had two interconnecting interior staterooms in the forward part of deck 6. My mil had her own interior stateroom, my dh's aunt had her own balcony stateroom. All of use liked our rooms though I truly missed having a balcony but appreciated having the second bathroom. The rooms were well large enough and had plenty of storage. Our stateroom attendant was great and kept our rooms quite clean throughout the cruise and of course made towel animals each night beginning day 2. Embarkation was easy and quick. We didn't get access to our rooms until 1pm but had plenty of time before that to grab a bite to eat in the Park Café and wander the ship. The roast beef sandwiches were as yummy as they were on the Allure. We did My Time dining on the cruise. The first night was a bit of a gong show with line-ups galore. Part of that was due to crew giving incorrect instructions to people regarding which lines to stand in. However, once we got our table and met our waiter and head waiter our experiences in the dining room the rest of the week were fantastic. Cheryl and Florentina were awesome!!!! Most of our dishes were delicious (especially the prime rib, short ribs, veal medallions and grave lox appetizers and of course the desserts), though the French onion soup was a bit cold and the Caesar salad a bit bland. Our older son had a kidney related issue during our cruise and the staff went above and beyond helping us ensuring he could enjoy his meals within his restrictions! That night we saw the Fine Line aqua show. It was really good though not quite as impressive as the diving shows we remembered seeing on the Allure. Our sons went to the Adventure Oceanside camp (Explorer's age group) that night for the paid portion. They loved the gaga ball tournaments. Some of the counselors (especially 'Coca Cola' and 'Cheddar Cheese' were awesome) but others were disappointingly abrupt with the kids. We had downloaded and used the Royal IQ app while on board and were disappointed to discover that we could not communicate with the staff at Adventure Oceanside using the app. So our kids were a bit wary to go to camp some days because there was no way for them to contact us to tell us the kids were ready to leave unless we remained in our stateroom by the phone. This needs to be remedied! On Sunday, we ate breakfast in the main dining room. The pancakes were delicious and the spread satisfactory in variety. Afterwards the kids rode the carousel (alright so did I) and played on the play structure on the Boardwalk. They loved both. They also played a bit in the arcade. We saw Grease during the matinee time. The cast was great. I wish though that Royal would showcase newer musicals on their ships. Sunday night we watched the Super Bowl on the Aqua Theatre jumbo screens. The ship had some decorations and baked two large cakes decorated in each of the teams' logos. While it was exciting, we watched the Super Bowl last year at Beaches in Turks and Caicos and they did a much better job there than on the ship this year. In Labadee, we got off the ship intending to just relax on the beach and shop in the market. However the kids decided to do the waterpark so we booked it right on shore. We were given an hour to spend in the water. My dh got seasick lol from running along the structures. And my older son actually got hurt because an older kid stepped on his back to climb up a slide. However, all in all we had a lot of fun. The climbing parts are not as easy as you might think! Afterwards we relaxed on the beach as planned. The kids built a sand castle and waded in the water. My younger son and I walked through the market. The vendors were eager but not so pushy as to make me wary. We bought a few stone carved turtles for souvenirs. While the crew had been willing to arrange for a special meal to be available on shore for our son, we decided to return to the ship for a late lunch there. On our way back to the ship, the security line was shut down in order to allow for a Haitian medevac helicopter to land on the gangway to evacuate a guest. I hope the passenger was ok! Later my kids attempted the wall climbing structure and didn't do too badly for their ages! They (my dh, and I) all tried the Abyss. My kids and dh loved it and went down repeatedly during the week. Once was enough for me! That evening we all went to see the Headliner (Adam Kario - a juggler/comedian). We didn't expect much but were pleasantly surprised by how funny and talented he is! My kids actually enjoyed the whole show and didn't whine once about when it would end. Tuesday the ship docked in Jamaica. Originally we had booked to go to the Green Grotto caves but cancelled the excursion because of the safety concerns in Jamaica. I had previously climbed Dunns River Falls and had not felt safe at all. The locals had screamed obscenities at us and the vendors were beyond pushy to the point of actually grabbing me. So this time we stayed on ship. It was a rainy day but we found plenty to do inside. We even allowed our older son to order a virgin cocktail from the Bionic Bar. We all loved watching the robotic arm prepare it. I did the zip line with my friend. It was fun though the stop part was a bit jerky. My kids would have loved to try as well but were both too short and too light to be allowed. That night we discovered the dessert crepes in the Windjammer - and they plus the icecream sundaes, frozen yoghurt, chocolate cookies and cheesecakes helped to expand my waist line during the week lol! On Wednesday am, my 8 year old son and I participated in the all access tour. We really enjoyed it! My son was fascinated (though the engine details were a bit over his head in understanding). We toured the kitchen, I95, laundry area, and gangway among other places. It lasted longer than it was supposed to but we were happy it did! I attended an art auction in the afternoon that was more fun than I had anticipated. The ship had many beautiful pieces on board! That night my dh and I watched 1887. The performers were great though the show was a bit bland. I cannot remember the name of the other ice skating show that was on board (and did not require reservations) but it was MUCH more enjoyable! On Thursday we docked in Cozumel, Mexico. My dh, our boys and I did the Mayan Ruins Laser tag excursion and loved it. We happened to be the only four people playing during that time so we had the gardens to ourselved. Francisco and Christopher were awesome and kept the kids engaged! We managed to play 4 games in the span of 45 minutes. Afterwards we wandered the beach, saw the alligators, the parrots and the short but wonderful sea lion show. We then went to the beach, built another sand castle and swam near shore where the fish were plentiful to see even without snorkel gear. It was a fun day! Later we went swimming in the pool on the ship for a second time. The pools onboard are wonderful and warm. They never seemed too crowded, unlike on the Disney Fantasy where the pools seemed to be the size of hot tubs than real pools and were packed tight. My 8 year old finally tried the Perfect Storm waterslide (after much cajoling and encouragement from the wonderful pool and waterslide staff!). He really liked it. I think the slides are a bit defective in design however. My dh banged his knees and elbows on both of the two faster slides and everyone seemed to stop during the bowl part of the third bowl slide and had to inch their bodies towards the second part of the slide. Hopefully they will modify the slides on the Symphony before it sails. My dh and I got back off the ship to do a bit of souvenir shopping in Cozumel. We also caught a few rare pokemon while we were there. On Friday we watched the black lit puppet show. It was quite enjoyable! We did find it strange that the plot encouraged the young girl puppet to go off with the alien without her parents' permission but... We also saw Away We Go which was also not the best plot for a family geared cruise. But the skaters were great. We played a bit of table tennis and a round of mini golf, both of which were fun! We attended Friday night Sabbath services which were great! The challah was delicious! We were very appreciative that Royal Caribbean provided us with this opportunity onboard. We saw Columbus that evening. It was quirky and some of the songs sung a bit off key but all in all it was enjoyable! I cannot remember which evening, but my dh and I attended a Broadway hour where the entertainment staff sang their favourite Broadway tunes. It was wonderful! Because we are gold members we got a few 'perks' including a 2 for 1 milkshake coupon at Johnny Rockets which we used. The shakes were delicious!!!! Another coupon which I had to 'cajole' the guest service staff to allow me to use was the arcade coupon. It was given in our son's name (spend $50 in the arcade, receive $25 back). We did not allow our kids to charge anything to their stateroom passes. Guest services initially said I could not use the coupon. I had to explain that it is ridiculous to expect parents to allow their young kids to charge anything and besides ultimately it would be charged to my credit card anyways. Ultimately they gave in and gave us the credit. Disembarkation was also easy and fast! We had so much fun that we booked onboard a cruise on the Symphony of the Seas for next winter. One final 'complaint' is that I found the interior of the ship freezing - the AC was jacked way too high. I wanted to have a warm getaway but spent a lot of time with a hoodie on. So remember to pack one! Read Less
Sail Date: February 2018
All in all everything was great, food, service. We all had the drink package and put it to good use. We always take a cruise in February and travel in a group of family members ranging in age from 20's to 70's. This was our fourth RCI ... Read More
All in all everything was great, food, service. We all had the drink package and put it to good use. We always take a cruise in February and travel in a group of family members ranging in age from 20's to 70's. This was our fourth RCI cruise. We have done two Norwegian cruises and you can't help make comparisons. Some things are better on Norwegian and some things are better on Royal Caribbean. The drink package I thought was far better on Royal Caribbean because of the variety and service. On Norwegian you had to really try to get the servers attention or get your way to the bar and get it yourself once you got the bar tenders attention (which wasn't always easy). Not so with Royal, the servers were always offering even before shows and at dinner. As soon as you sat down anywhere, there was someone asking what you wanted to drink. Norwegian is better at nightlife though. Everywhere you go, there's something going on at night. Their upper decks really come to life at night, whereas on the Harmony the upper decks were deserted at night. What we really missed from Norwegian was O'Sheenans. Its an Irish pub much like the pubs on Royal Caribbean but much bigger. They serve pub food 24 hours a day, like chicken wings, fish and chips burgers, fries, nachos etc. The only thing you could get on Harmony after 9pm was pizza or sandwiches. It didn't bother me so much but the younger ones in the group really missed that. What I really missed from Norwegian was the deck they call the Waterfront. It wraps around the entire outside of the ship on deck 6 with bars and restaurants outside facing the water. It was a great place to go after dinner for a drink and just hang out. I think Royal Caribbean's ships are much nicer though. They feel more classy than Norwegian's. I like the fact you don't have to walk through the casino to get from one end to the other like on Norwegian. Both are great and I'd go back to either one of them. Read Less
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