My wife and I embarked on a 4 day cruise out of Tampa on Brilliance of the seas to celebrate her birthday. I have been on two other cruises (with Princess) but had never tried Royal Carribean. I was sadly disappointed with not only what ... Read More
My wife and I embarked on a 4 day cruise out of Tampa on Brilliance of the seas to celebrate her birthday. I have been on two other cruises (with Princess) but had never tried Royal Carribean. I was sadly disappointed with not only what was on the ship but what was not on the ship. We noticed a very unpleasant odor coming from our bathroom and the balcony area. So bad that we couldn't even have our slider open without it coming into the cabin.Thinking it might go away we arose on day two to find the odor was overbearing. I spoke to guest services and they sent a "plumber" to the cabin. He proceeded to pour a bucket of soapy water down a drain on our balcony and deemed the problem fixed. Two hours later the smell had not been fixed. Again spoke to guest services and asked for another cabin. They did give us another cabin but when asked what they would do to compensate us for the problem we were promised a letter entitling us to 15% off our next trip. Needless to say the letter never arrived.
The food while plentiful was not particularly tasty. At one dinner I had a lamb shank that if I closed my eyes could have passed for beef pot roast. At the specialty restauraunt (Chops) which is a $35 per person extra charge we were served instant potatoes. Really....Your going to charge me $70 per couple then give me instant potatoes? Isn't there a better way to save a buck? The steak was ok...not aged beef. No thats extra if you want that. The food in the dining room was all right but you can tell some cost cutting has been done. Again instant potato was used. The italian restaurant was very good I might say. What this boat does not have....Food for families around the pool area. Nowhere could you find (like other ships I've been on) burgers, dogs and fries cooked to order and available to eat in the sun next to the pool. No ice cream shop. No specialty pizza. Good luck finding anything other than room service after 11pm for eats. I mentioned my displeasure with the man who runs all food onboard the ship and he pretty much brushed my comments aside without even an apology. The entertainment was all right. Nothing to write home about. Sorry Royal Carribean you failed this test. We shall not be back.Read Less
The Royal Caribbean staff was awesome during our extended time at sea, due to FOG!! We were very pleased with the extras that were provided by your staff to accommodate us during the extra night and day on board!! Our room steward, ... Read More
The Royal Caribbean staff was awesome during our extended time at sea, due to FOG!! We were very pleased with the extras that were provided by your staff to accommodate us during the extra night and day on board!! Our room steward, Frankie, was great as well as our two dining room servers, Rama and Jorge (sp?)!
They both did an excellent job at our table in the Dining Room!!
This is the only cruise lines I've ever sailed on, but, from what I've heard from others, you do it RIGHT!! I know I've always been impressed with this cruise lines!! Thank you, again, and I'm looking forward to next year's BUCKEYE CRUISE FOR CANCER!!Read Less
I don't even know where to start, but ill start with the food, which was horrible in the Windjammer. It was pretty repeated food each day. The main dining room food was ok. The Chops Grill was pretty good. There is nothing to do on the ... Read More
I don't even know where to start, but ill start with the food, which was horrible in the Windjammer. It was pretty repeated food each day. The main dining room food was ok. The Chops Grill was pretty good. There is nothing to do on the ship most days. Most of us were bored out of our minds. There was an extreme much older crowd on this ship as well. If you are 55 and under, chances are you will find this ship boring. Expected things like the newlywed game, NOPE, not happening. There was no midnight buffet. A very small menu for room service and the food ordered was not good. The food in the Solarium shuts down at 2AM. On the last day of the cruise, most people were in the night club till past 2AM, drinking etc. When it closed or when we decided to leave, there was absolutely no food available, not even room service. Called Guest Services and was told that we had to wait until atleast 6AM for breakfast, before getting off the ship. There is a large TV on deck, but a screensaver was on for most of the cruise, except for the NFL Playoff games. Went to the pub to watch a game, and they didnt even setup any food, such has buffalo wings, or even peanuts or chips. Walked down to the Solarium to get a few bags of chips for my friends and I, and got screamed at by the food attendant for requesting 6 tiny bags of chips. Some of the staff like that guy and most of the bartenders were pretty rude. There was only 1 bar attendant that was good and very personable, and I wished I got his name. Just know he is from Jamaica and mostly was on the pool bar. Oh heres the kicker, I never saw anyone clean the handrails on this ship, not once! Also we had a couple of days of high winds 50 MPH plus and rough sea. Debris was blowing all around and even into the pool. It took over 2 hours before we even saw 1 pool attendant come by to clean up. There was a lack of bar waiter service on the pool deck and theatre most of the time. Also we wanted to watch a movie in the theatre, and the selections was slim and they didnt even serve popcorn or any items like most other cruise ships. Save your money and AVOID the Brilliance of the Seas. After 10 cruises and most of them on Royal, im beginning to rethink my plans and Stay with Disney and Princess. Doubt ill be back on a Royal Caribbean Ship in the near future. I feel that they are catering their efforts to their new and bigger ships and forgetting about giving attention to their smaller ships.Read Less
Get to know who you’ll be sailing with
P.S. This link will only be valid for 24 hours.
You have successfully registered. Enjoy your time on the site!
Welcome to Cruise Critic; we’re happy you decided to register to become a Cruise Critic Member.
Important: Do Not Use Your REAL NAME as your USER NAME
Important: Please disable your email verification software so that you receive our activation e-mail. Please add @cruisecritic.com to your email safelist.
Please respect that this is a MODERATED community for people who absolutely LOVE cruise travel or want to learn about cruise travel.
Registration to Cruise Critic’s Cruise Community is free! We require that you use a valid e-mail address. You will receive an e-mail asking you to verify your e-mail address before you are allowed to login and post on the boards. Again, please disable your spamblocking or verification software so that you receive our activation e-mail. Also, as a member of Cruise Critic you will receive copies of our weekly newsletter plus our "Cruise Sails" and one "Member Offer" mailing. Should you not want to continue to receive these e-mailings, simply unsubscribe by following the directions in the newsletter. By agreeing to become a member, you are agreeing to receipt of our newsletters.
Additionally, we do insist that you abide by the rules and policies detailed at this link: Community Guidelines.
This is a moderated Community. If you do not agree with the terms and conditions of this Web site and do not wish to be bound by them, please do not use this Web site or continue the registration process. Cruise Critic reserves the right to remove any content in its sole discretion. Additionally, if you violate our Community Guidelines you may lose your posting privileges — permanently — without warning. By continuing the registration you are agreeing to the terms.
These are moderated message boards. What this means is that we do our best to remove all objectionable messages from the boards. It also means that you cannot say whatever you’d like on the forums. If you are looking for an "anything goes" setting, Cruise Critic might not be the place for you. Understand, too, that our community is comprised of folks who LOVE to cruise. It therefore stands to reason that they will have a favorite cruise line or port of call — in other words, they are "fans" and will sometimes take offense when a brand new member has arrived on the scene to bash a cruise line.
Keep in mind that we do not prescreen posts so there may be a period of time when an inappropriate post is visible. Please use the Report A Post icon located in the UPPER right hand corner of each posting if you wish to report a violation of our Community Guidelines. All messages express the views of the author, and neither the owners of Cruise Critic Message Board Forums, nor Jelsoft Enterprises Ltd. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar, sexually-orientated, hateful, threatening, are in violation of our Community Guidelines or otherwise violative of any laws.
Cruise Critic reserves to right to remove, edit, move or close any thread (discussion) for any reason from the forums without warning. or notification to the Community. Additionally, we also reserve the right to deny posting privileges to any member at our sole discretion.
You hereby grant Cruise Critic the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any message posted in our message board community (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or later developed.
Our mission is to provide a haven on the Internet free of harassment and advertising for our community members’ enjoyment. Any company or person(s) that interfere with that mission risk losing their posting privileges.
If you have any questions about how our community is moderated, please address them to our Community Manager via e-mail at email@example.com. Please do not post on the boards.
Get the best cruise deals, along with the latest news and insider tips, right to your inbox
Now help us get to know you better to enhance your experience.
Please select your areas of interest: