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266 Perth (Fremantle) to Australia & New Zealand Cruise Reviews

In 2015 we sailed on this ship to New Zealand 14 days and had a wonderful cruise. so for our 47th wedding anniversary we had no problem choosing the same ship but an area of Australia that we had wanted to see. We flew over to Perth 3days ... Read More
In 2015 we sailed on this ship to New Zealand 14 days and had a wonderful cruise. so for our 47th wedding anniversary we had no problem choosing the same ship but an area of Australia that we had wanted to see. We flew over to Perth 3days before we sailed so we could explore the area. We were contacted by the cruise line to say Yorkeys Knob was cancelled, due to engine problems and that the ships speed couldn't be reached. And we would be Refunded small consolation for people who were looking forward to Cairns. Embarkation for us was very smooth Better than the New Zealand embarkation in Sydney 2015.our cabin which was on deck 12 and up front very quiet We had a problem with our Icy cold air conditioning for 2 days but it was fixed after the front desk was notified. our problem was trying to get off the ship at Geraldton, too long a wait and not organised, The captain apologised saying that the next Port would be ok! little did he know what a right ole stuff up Broome was. Hours it took to get off the ship ,not good enough, then onto Kimberlys at least they couldn't stuff this one .Darwin not a problem, then onto Alotau with an unexpected stop halfway there as we had an emergency on board and passengers had to be lifted off (hopefully they are well) but the captain mentioned that the delay of a couple of hours could be made up So obviously the engines were OK he must think we are stupid and not remembering about the ship having engine problems. once at Alotau getting off ship wasn't a problem if you didn't do a ship tour But this was the only 1 we booked and had to wait for more than 1 hr to get off ship as 1 of the buses had a flat tyre, we finished up walking off and getting a taxi down to the cultural centre as we had the wrist band which allows you to get in, Terrific shore tour ,Brisbane again was walk off get ferry down to South Bank and explore . WOULD WE GO AGAIN Not on princess I wouldn't recommend this to my worst enemy, we were looking at booking a trip around Japan but I am so glad we didn't as this was enough. The stewards cabin and dining areas were wonderful they couldn't do enough for you, always smiling and nothing was to much trouble for them. This cruise was not worth the money .I submitted a letter to our cruise consultant at the end and she passed it on to the Princess company who a few weeks later offered us a 75.00 credit on our next cruise .I didn't complain to receive a treat only to let them know IT WASNT UP TO STANDARD Read Less
Sail Date May 2016
Chose this for the itinerary, around the northern end of Australia. Not a good trip overall. many problems with the Cabin. elevators(which did not work), air conditioning, Ship is tired and need an overhaul, One of our shore trips we were ... Read More
Chose this for the itinerary, around the northern end of Australia. Not a good trip overall. many problems with the Cabin. elevators(which did not work), air conditioning, Ship is tired and need an overhaul, One of our shore trips we were keen to go on was cancelled and we only notified the day before and $100 dollars refund each to be spent on board was an insult. we spent 5 days cruising at sea to use up time. No satisfactory answer was given and the excuse that it was engine trouble was a pathetic excuse. The public address system was a waste of time and needed somebody who could speak English clearly to use it mostly it was in comprehensible.. There was a great many people who had flu, coughs, colds which spread quickly around the ship. The mix of ages was disappointing very few people who were not of retirement and beyond. and too many walkers, motorised scooters and wheelchairs. Read Less
Sail Date May 2016
My wife and I have just returned from a cruise aboard the Sun Princess from Fremantle to Sydney.We had previously been on the Dawn Princess to New Zealand and had a great cruise so were keen to use the Princess line again. Also we had not ... Read More
My wife and I have just returned from a cruise aboard the Sun Princess from Fremantle to Sydney.We had previously been on the Dawn Princess to New Zealand and had a great cruise so were keen to use the Princess line again. Also we had not been anywhere along the west and northern sides of Australia so this seemed an ideal cruise for us. Things started badly when prior to leaving I received an email stating that due to problems with the ship we would not be calling into Yorkey's Knob (Cairns) and instead would be sailing direct from Darwin to Alotau. This would mean 4 days straight at sea. (About 108 hours in fact) We would receive $100 each onboard credit to compensate for this. This was pathetic as we had paid our money fully expecting to stick to the itinerary. The reason given sounded dodgy and there were rumours around the boat that the reason we did not stop at Yorkey's Knob was due to a financial dispute between the local Port Authority and Princess Cruises who would not pay the increased docking fees and thus boycotted the port. If this is true then the Cruise company should be prosecuted for fraud. After arriving at Geraldton on the first day we tried to have a shower in our cabin to find no hot water at all. After reporting this to our cabin steward we spent an enjoyable day in the town after having a cold shower. Back on the boat that afternoon we again had no hot water and again reported it to the cabin steward. . Next morning the same thing happened and I spoke to the customer services desk who said they would look into it. For the next 5 days the same thing happened until my wife put in an official complaint in writing. A plumber (?) was sent who told us to run the hot water in the hand basin for 5 minutes. All this did was drain any lukewarm water we had. We gave up complaining after this. We eventually discovered that if we had a shower in the afternoon then there was a chance that the hot water was lukewarm. Of the 17 days on board we had 2 hot showers, 5 lukewarm showers and 10 cold showers. I believe other passengers on our level also had problems. This is not good enough. On the fourth day I just happened to check my onboard statement to find that my wife's account had been booked for bottles of wine at the Marques Restaurant. We had not been to that restaurant and did not drink wine so I spoke to the Customer Services desk who found the relevant dockets. Another passenger whose card number was similar to ours had signed the dockets so I was told that the amount would be reversed for us and booked to the correct passenger. It was put down to human error by the waiters. Imagine my surprise to find the same thing had happened the next day and following 3 days. Again nothing was done until my wife put in a complaint in writing. Again not good enough. The disembarkation at Broome was a fiasco. We were lucky in that we got off the boat at around 12.00pm, a lot of other people got off after 3pm or simply gave up and didn't get off the boat. Surely somebody must have known that there were going to be problems due to the work being undertaken on the wharf and made some alternative arrangements. The day advertised as cruising the Kimberley's was somewhat underwhelming We saw some coastline for about 2 hours . For the entire cruise two elevators were out of action with a closed for maintenance sign on them. At other times other lifts were also not working. A lot of passengers were getting frustrated with this situation and those who could used the stairs With a predominately older group on board it was distressing to see elderly people struggling with the stairs when there should have been more lifts going. The entertainment on board was very hit or miss, some good, some fair and some awful. The violinist was brilliant. Activities were boring and seemed to be more centred around getting you to spend money like the Art Auctions, Photo shop, Lotus Spa, bingo etc Our cabin steward was excellent and always cheerful even when it was obvious we were not happy about the hot water situation. After the fiasco with our account we did not eat at the Marques Restaurant and dined at the Horizon Court except for one meal at the Sterling Steakhouse which was good. Unfortunately this was interrupted by a ships photographer wanting to take our picture.. At least he did not persist when I told him I wasn't interested. The food at the horizon was satisfactory but I believe not as good as on the Dawn Princess. The service was good overall. My wife had the misfortune to need to see the Ships doctor while on the boat. The attention she received was excellent but the cost of the consultation ($95) and antibiotics ($125) seemed over the top. We did not go on any of the ships organised excursions because of the exorbitant prices charged. Nearly $200 to transfer passengers to 3 locations by bus at Geraldton which we easily walked was a rip off.. We made our own arrangements on shore. Overall the cruise was a major disappointment. Having only 5 days on land and 12 at sea didn't help. The Sun Princess is clearly showing its age and should be scrapped. The organisation and management of the cruise was appalling. We are planning to take a cruise to Alaska next year but will certainly not be using the Princess line.... Read Less
Sail Date May 2016
Not sure in hindsight why we chose this cruise. Excursions badly organised and exorbitant costs. Perhaps it was priced to avoid people wanting to do them Embaking and disembarkation was diorganised chaos. Change in itinerary and ... Read More
Not sure in hindsight why we chose this cruise. Excursions badly organised and exorbitant costs. Perhaps it was priced to avoid people wanting to do them Embaking and disembarkation was diorganised chaos. Change in itinerary and Princess not being honest about the reason why Ship needs to be melted down and rebuilt, definitely due for the scrapyard. Lifts not working, toilets not flushing, drink dispensers not working. Took 4 hours to get off the ship in Broome because of delays and maintenance being done at the so called wharf. Hardly worth getting off, as it was time to come back, once we got into Broome Not enough activities organised onboard for the days at Sea. Our cabin was standard, but the aircon unit was like having a jetplane taking off 24/7. Mentioned it to maintenance, but nothing could be done about it. Will never cruise with Princess again, in fact this cruise may even put me off cruising for Life. Read Less
Sail Date May 2016
I wanted to sail up the coast of Australia. A few days before departure we were advised that because the ship could not obtain max speed we would not get to Yorkey's knob. $100 pp was allocated to our on board account. This was a ... Read More
I wanted to sail up the coast of Australia. A few days before departure we were advised that because the ship could not obtain max speed we would not get to Yorkey's knob. $100 pp was allocated to our on board account. This was a real letdown as we had planned to rent a car and explore the environs. In practice I could not cancel the trip because of this as I had already (separately) paid for airfares to Perth and from Brisbane. And so we went. Geraldton was via tender and all went well. Broome was an absolute fiasco. We were lucky and got off on bus 3, which left the ship 1 hour after bus 1. When we got back to the ship 2 buses were ahead of us being loaded. Being a working wharf we had to stay put; that is until it was found out that some fellow bus passengers were booked on a ship organized excursion. Then the rules changed (but only for these few) and the booked ship excursion travellers were allowed to leave the bus. At around 3p.m. some travellers had still not left the ship. The debacle was of course blamed on Broome's authorities. I do not accept that. Darwin went well. Then onto Alotau. The Excursion specialist, the day before said we had until 5 p.m. On the morning this was reduced to 3 p.m. This caused us problems as we had paid for some locals to show us around and this had to be cut short. No reason or apology was given. Brisbane. What a fiasco. It took us until nearly 11 a.m. to get off. We had friends waiting for us. They came based on much cruising experience and waited a good 2 hours for us to get off. This ship is dedicated to the Australian waters and yet I could get no news about Australia. There was an Australian channel but seems to specialise on cooking lamb etc. The only time I got Australian news it was 2 days old. I did however get Fox and BBC and learnt a lot about Donald Trump. There was no local rag with Australian news as I have experienced on other cruise ships. I doubt that I will ever cruise again (apart from Vancouver to Alaska.) I will never give my freewill to another cruise ship where they can change their minds at will and give us less that what was promised. On the bright side: The "Asian" crew were mostly very helpful and I am grateful to them I will never cruise with Princess again Read Less
Sail Date May 2016
Worst cruise ever. Ship was in a terrible condition. Two elevators out for entire cruise . Another out periodically during the cruise. Toilets didn't flush. Hot water in the cold taps. Three days to get shower to work. One ... Read More
Worst cruise ever. Ship was in a terrible condition. Two elevators out for entire cruise . Another out periodically during the cruise. Toilets didn't flush. Hot water in the cold taps. Three days to get shower to work. One engine out of action resulting in a missed port and spending 8 days at sea with only one port of call. This was too much for my wife who left the ship in Darwin and flew home leaving me to continue on my own which was supposed to be an anniversary celebration cruise. Compensation for the missed port was $100 pp which was an insult on a $12000 fare. Didn't even cover the cost of my wife's airfare. Not enough organised activities for all the sea days. Only 4 ports in 15 days. Embarkation and disembarkation was terrible with long queues. Food standards are down from previous Princess cruises and entertainment was only mediocre. The only good thing was the service from the wait staff and cabin steward. They were always smiling and helpful. Our worst cruise in over 20 cruises, and you can sure I won't be travelling with Princess again Read Less
Sail Date May 2016
Sun Princess cruise to the northern part of Australia was the most disappointing cruise we have ever had. GIVING YOU A $100 ON BOARD CREDIT IS AN INSULT. This on board credit would barely cost them $8, not to mention the saving on their ... Read More
Sun Princess cruise to the northern part of Australia was the most disappointing cruise we have ever had. GIVING YOU A $100 ON BOARD CREDIT IS AN INSULT. This on board credit would barely cost them $8, not to mention the saving on their fuel cost for traveling so slow, to miss a port in north Queensland which was the main reason we decided on this trip. Sun Princess should be scrapped or repaired while in dry dock 2 weeks prior to cruise commencement Read Less
Sail Date May 2016
This cruise was chosen for the route and destinations/ports visited along the way. Just days prior to sailing we were informed that one of those destinations was to be bypassed. Too late to cancel and book on another cruise - or in fact, ... Read More
This cruise was chosen for the route and destinations/ports visited along the way. Just days prior to sailing we were informed that one of those destinations was to be bypassed. Too late to cancel and book on another cruise - or in fact, do anything about it at all. The reason given by Princess Cruises was problems with the ship and it was unable to travel at the necessary speed to meet the destination time at Yorkey's Knob. A likely story !!!! If there was an issue with the boat it should have been fixed, not make all the passengers pay by denying them a visit to one of the most anticipated destinations. The compensation of $100 added to everyone's cruise account was a damned insult. Win/win for Princess Cruises as the "compensation" had to be spent on board. The ship's lifts were another issue. At no time during the cruise were all of the lifts working. Our shower delivered lukewarm water for the duration of the cruise although the water in the basin was hot. Go figure. Please, please have some English speaking person do the announcements and the destination info talks. How on earth can people be engaged in the conversation if they can't understand what is being said - and in such a monotone voice as well. Disaster. For us, the embarkation process was smooth and reasonably efficient but disembarking at every port was an absolute nightmare. Admittedly in Broome the wharf was under renovation so it was slow going but added to that was lack of good organisation. Also, apparently tides move unexpectedly - at least in Brisbane they do. The dining experience was hit and miss with some very nice meals and others were terrible. The buffet was quite good. On a positive note - our room A304 on Aloha Deck 11 was quiet, the air-con worked well and we were very happy with our cabin lady. This much anticipated cruise on Sun Princess has left a sour taste and another Princess cruise is highly unlikely. Shame Read Less
Sail Date May 2016
I had read a lot of bad reviews on this ship and nearly cancelled. In short, would I sail on it again ? more than likely yes, but not for any more than the 3 nights we did. It was a relatively cheap weekend but I would not pick P&O out ... Read More
I had read a lot of bad reviews on this ship and nearly cancelled. In short, would I sail on it again ? more than likely yes, but not for any more than the 3 nights we did. It was a relatively cheap weekend but I would not pick P&O out of choice. I have sailed on other Lines including carnival, RCCL and Star Cruises, this been my 6th cruise. On other lines you definitely get more value for money, better service and it includes all the kids activities. I could not believe that P&O wanted money for everything you wanted to do. You cant even go on the bow without paying for the "Titanic experience $44) as they class this as a high risk area. Royal Caribbean always have their bows open provided the weathers good. It was a nice little 3 day break, but any longer and it would have become annoying. Food - After reading all the reviews the food seemed to be a big problem and it seems to have been fixed. All the food at the Pantry was hot and tasted ok, The area was clean and well presented. The food at the Water front restaurant was also good and was well presented, however the staff are really not that helpful. Service - Hit and miss, some staff seemed to be wanting to help you, others did not seem to care. The one experience we had at the Water Front was quite nice, friendly helpful waiter however a few days later we dined there again and a had a woman who did not crack a smile raised her eyebrows at any request you had. Here's an example, we asked for an extra entree, it seemed difficult to organise and when she bought it the food was almost thrown in front of us. My son asked for a dish which she said they did not have, we pointed out to her that it was actually on the kids menu, she grunted came back and gave it to him, another child ordered the same but was ignored and did not receive what he asked for. This same lady barked at me when one of the 10 yr old boys at the table was sick, they were sick in a sick bag and we closed and sealed the sick bag up and put it on the plate so it could be taken away. When I asked her if she could please take it away , she rudely said " I am not taking that, some one else will" That sick bag sat on our table during our entree, and our mains, yes we had to have our meal with this sick bag sitting in the middle of the table. After our mains I had had enough, it had been on our table perhaps 30 mins so I turned around and placed it on a cabinet that was behind our table, then the decontamination squad came in, I thought I was watching a comedy... A large orange bag was put on the floor (next to another lady and gentleman dining at the table next to us) there was 2 guys with masks and rubber gloves on, and spray bottles, they sprayed inside the bag, sprayed the plate and sick bag, placed the sick bag inside this huge 40 L or so bag, continued spraying the contents. Tied up the bag and resprayed it all again. This was done at the side of someone eating, my sister in law actually went and apologised to the couple. and explained it was not a gastro bug and they could have done it more discreetly. Over the 3 nights we asked reception and our cabin staff for a box of tissues to be put into our cabin, we never saw any tissues and we also asked for more blankets non of these came up either. We ended up having to purchase tissues at our shore leave to take to our cabin. incidentally my sister in law filled out the free DVD hire requesting a DVD to watch in the cabin that her sons wanted to watch, this was done on the first night and they never saw that either. Seems that the cabin looks nice when you arrive but dont ask for anything extra as you wont get it. Bar staff seem hit and miss, some can make a good drink others cant, drinks only 3/4 full , some prices did vary from bar to bar but I did notice some were larger glasses so that's probably why. When we arrived we tried to purchase the soft drink package it was organised chaos, I was told to go here there and everywhere and ended up back where we started from, it took seriously an hour and around 6 locations to actually obtain the package, 2 days in my son lost his card, which we had replaced at reception, trying to get the drink package sticker again....I am sure my son was not the first to request a replacement sticker in the history of P & O but it sure felt like it, pushed from one manager to a bar to reception back to the bar back to the manager who just seemed to find it too hard to work out how to give him a new sticker. The entertainment choices are a little sparse, the program is only giving you 1 thing to do at any one time. Most cruises give you 2 or 3 options at say 9am, this was a full program but only one option per time slot After reading all the older reviews, I will agree that it would appear to have improved slightly, but P&O will have to do some serious ass kicking of staff and reconsider charging for activities for the kids on board before I would consider sailing with them again, what I mean by that, if I had a choice of other lines P&O would be on the last of my list. Read Less
Sail Date April 2016
Our 3-day Fremantle to Margaret River to Fremantle cruise with P&O Pacific Eden was a birthday surprise for my husband, and an opportunity for us to sample the newly renovated and much-hyped P&O product. It was the longest 3 ... Read More
Our 3-day Fremantle to Margaret River to Fremantle cruise with P&O Pacific Eden was a birthday surprise for my husband, and an opportunity for us to sample the newly renovated and much-hyped P&O product. It was the longest 3 days of our life - we couldn't wait to get off the boat... so much so, we looked at the option of disembarking in Busselton and catching a bus back to Perth! I booked directly with P&O and spoke to 3 different agents to confirm my husband's birthday would be acknowledged with birthday balloons on the suite door and a small cake in the room upon arrival. We are regular luxury travellers and familiar with good service on cruise ships. With this in mind, I tried to booked the Penthouse, but with only one on each ship it sells out very quickly. So I booked the next category - Suite with balcony (SA) - expecting a high level of service and quality. I also paid for the Daily Water Delivery - $15 for 6 bottles during the cruise. I was not advised by the agents that all Suite passengers received FREE water during cruises. Upon arriving on the boat - and I do mean boat - we were greeted with "Happy Anniversary" balloons and no cake in the suite... a small issue, but the surprise for my husband's birthday ruined nonetheless. Opening our Welcome Letter we were shocked to find the wrong date and the wrong destination listed - apparently we were sailing to Esperance, not Margaret River. So within 10 mins of boarding we were down at the Reception Desk with numerous complaints. The receptionist gave us a clear insight into the service we would receive over the next three days... cold, unsmiling, unhelpful. We walked away very unhappy - a bad taste in our mouth before the boat had even left the dock! The rest of the complaints are simple... SHOCKING FOOD, DIRTY ROOMS AND COMMON AREAS, RUDE STAFF. Food - at best, food court quality. Not the standard expected on a cruise, particularly when paying for a premium product as a Suite guest. Cleaning - our suite furnishings were dated and stained, the bathroom full of mould, crockery and glasses so filthy we had to hand wash to use them - photos have been taken. Common areas on the ship were also dirty, dusty, marked - photos also taken. Staff - what a miserable lot of employees... we didn't see one smiling face for the entire cruise. Service was non-existent... wait times to order meals would often be at least 15 mins... we waited 20 minutes to place a drinks order at lunch in the Waterfront Restaurant one day and then another 20 mins just to get the drinks! Other issues include the Elemis Day Spa - we paid over $400 for a 75 min couples massage... tiny massage room, no explanation of treatment by therapists and then handed paper cups of water at the end of the massage - luxury! Tender boats - passenger literally gassed by the fumes filtering inside the tiny boats... not a pleasant experience. Sadly, we simply can't recommend P&O Cruises Australia - all of these issues have been relayed to the company through its computer generated online survey, however we are not holding our breath for a response! Read Less
Sail Date April 2016
Just returned and happy and relieved to report was fantastic. As new to cruising I left Freo Port with some trepidation given the terrible reviews the pacific eden has been getting. All I can say is the teething problems previously ... Read More
Just returned and happy and relieved to report was fantastic. As new to cruising I left Freo Port with some trepidation given the terrible reviews the pacific eden has been getting. All I can say is the teething problems previously reported are sorted. Staff across ship were all friendly, accommodating and very helpful. I could not fault them. The ship is gorgeous with so many colourful and inviting areas to sit and relax whether with friends and or for some reflection and quiet time. Although was school holidays, there was always quiet and relaxing nooks and i never felt crowded. I tried all restaurants and enjoyed them all. Good food, service and lovely decor. I absolutely loved the blue room, its ambience, style and furniture very comfortable. Entertainment was fine, we enjoyed all the trivia contests and pablo and his team were all great. My teenagers enjoyed the table tennis tournaments as well as winning prizes with trivia comps. I even met the captain, he approached me and asked me if i was enjoying the cruise. So he was out and about. We were also impressed with the gym. Also, no lining up for the main restaurant which we preferred to the pantry. The pantry was always busy, so was popular with the majority however needs better ventilation as some areas in pantry had unpleasant odours. But never went hungry as always a restaurant available for us. We can be piggy and were concerned from previous reviews that servings might be too small but food was hot, arrived quickly and serves were more than adequate. I loved the high tea in the salt grill and loved introducing my young teenage boys to such a civilised event. 8 nights was just perfect for us. Well organised with a smooth disembarkation by p&o. Well pleased, well organised and a lovely break with gorgeous weather. A great intro to cruising. Read Less
Sail Date April 2016
My husband and I were first time cruisers so did not know what to expect. We were unsure how we would go with sea-sickness so decided to book a suite as it was in our budget and thought more room would be less claustrophobic. It was a good ... Read More
My husband and I were first time cruisers so did not know what to expect. We were unsure how we would go with sea-sickness so decided to book a suite as it was in our budget and thought more room would be less claustrophobic. It was a good choice. Embarkation Very smooth and straightforward. The lines were quite long for organising the paperwork and photo for cruise card, however, we realised that we had priority boarding so we progressed to front of line. Once onboard we found our cabin, met our Cabin Steward and continued to explore the ship. Our luggage had not arrived by this time but Viddy, our steward, brought it before we left to explore. Cabin Very spacious, lots of storage space, very comfortable, soft beds and pillows. The balcony was huge with 2 sun loungers, 4 chairs and a table. Our room had a Nespresso coffee machine which we used for making tea and coffee. We had a fridge and complimentary bottle of Brown Brothers Prosecco and bowl of fruit. There was a large dressing room with separate bathroom. Everything worked fine. The shower was a little temperamental running from very hot to quite cool, but we got used to it. The shower was over a bath. This would be awkward for the elderly or disabled as it was a quite high side to the bath. Dining All food was acceptable and no one should go hungry. The Pantry - not everything to everyone's taste, but so much to choose from. Basic food. Always salad, rolls and cake available. Food quality varied, but look at everything and pick what you want. If you try something and you don't like it, go back and try something else. Bread rolls were exceptional. Waterfront Restaurant - tried this for breakfast and lunch. More civilized as you have private tables with table service. The food is not 5 star, but it is tasty and well presented. The steak cut chips were lovely and again, rolls were delicious. Breakfast had so many things to choose. All included in price. Angelo's - Lovely setting. Included in fare. We liked the Arancini balls, the parmigiana, there were no vegetables etc served with the main. No rolls (!) just some bread sticks (which were nice). Dessert was not that appealing. Fresh cream should be kept cold from the fridge not served room temp. Drinks we had a soft drinks package included with our fares which was handy as alcoholic drinks were pricey. Average price for beer $8,90 for pint or bottle, $9.50 for glass of wine and $11.50 for a cocktail. We had bottled water supplied to our suite which was a bonus as we did consume quite a bit of water, however, there was a cool water dispenser in the Pantry which was popular and all restaurants supplied water with the meals. Entertainment something for everyone. We enjoyed the Trivia and games. The pool was popular and the shows were fantastic. Well done Pablo, Karl and Marius who just had everyone in stitches for most of the cruise. Although it was school holidays the ship was not over-run by kids. The ship never seemed crowded. You could always find a quiet place. Even on party nights we had no noise from above or from people in the corridors. We thought all activities were well organised. Service Everyone was very helpful. The staff seemed to work long hours, but always kept the ship very clean. Reception was always helpful. There was a constant presence of Supervisors keeping the ship running smoothly. Shore excursions Geraldton - tender crossing was ok, bit bouncy. Stairs to tender are very steep. Did not book an excursion, but visited the town and museum. The beach was lovely and next time we will spent the day swimming there. Broome - lovely area, lovely weather. Booked the Broome Sightseeing tour. Good way to get around. Thought Cable Beach was over rated. Perth beaches are better. Visit to Matsos brewery was the highlight, in 40 degree heat, very refreshing! We also visited the Pearl Luggers cafe for refreshments which was unexpected and very much appreciated. We were treated to iced tea or coffee and devonshire tea or fruit cake. Exmouth - unfortunately sea conditions meant we could not reach shore via the tenders. Safety has to come first so cheers! to the Captain for having to make an unpopular decision. Another day at sea, plenty to see, do and eat! Disembarkation Smooth, organised. No dramas at all. Overall, we really enjoyed the cruise. We had a little bit of queasiness on the last day, but Kwells soon sort that out and also gave us a good nights sleep. Read Less
Sail Date April 2016
Nice ship which has been quite well refurbished. The staff were generally friendly and our outside cabin was well appointed. The entertainment was first class. The cruise itself was good but due to high winds we only got two out of our ... Read More
Nice ship which has been quite well refurbished. The staff were generally friendly and our outside cabin was well appointed. The entertainment was first class. The cruise itself was good but due to high winds we only got two out of our three ports of call which was a wee bit disappointing. The big complaint, which explains the two rating, was the food. Shocking. It was cold, regardless of meal time, breakfast, lunch, dinner. We even tried two of the speciality restaurants. Same thing. Food was Luke warm at best and always the same, over cooked meat and undercooked veg. Shame. A wee extra was the only hot food was the grill where you got burgers, hot dogs, pizzas etc. But you paid for that. Another complaint was the casino not being open. We are not gamblers but others were. Nothing was advertised before hand to say it would be shut as cruise was off the coast of WA and rules didn't let them open. Not told beforehand. A small thought for smokers, not well accommodated at all. Last thought beware if coming from UK like us the £39 a day to go for the drinks package and that was per person per day. I don't mind drinking it but didn't want to buy the distillery!!!!! Read Less
Sail Date April 2016
I chose this cruise from Perth to Sydney because I have not been that part of Australia. I have been to Sydney, Melbourne, Cairns and the Outback but not WA. We have a pre-cruise in Perth which was wonderful. What a nice city - good ... Read More
I chose this cruise from Perth to Sydney because I have not been that part of Australia. I have been to Sydney, Melbourne, Cairns and the Outback but not WA. We have a pre-cruise in Perth which was wonderful. What a nice city - good food as well. We checked into the Dawn Prince Mar 26, 2016. The check in process, I would say is 'smooth' though it seems Princess is habitually asking people to wait for their numbers. We were expecting a rather old ship but to our surprise, the ship has been renovated - especially the buffet and dinning areas. Service has been excellent - room attendant, buffet staff and dinning room staff. The purser area is a little soft as it seems there are a couple of people on training. There are parts of the cabin needs refreshing but it is comfortable. Most impressive is the food on this ship. I have always think the food in Princess is boring with the same menu wherever one travels to and my previous experience is that they only over water-melon, cantaloup and honey dew as fruits for every destination. Much to our surprise, the food is the most wonderful experience on this ship (other than the wonderful staff). A variety of fruits were offered each day - oranges, apples, pears, tangerines, papayas, kiwis, mangoes, grapes.... Scallops and shrimps are offered in many of the meals. Not only were they available, they were cooked to perfection! (only see on upscale restaurants - normally they are overcooked!) I was most impressed. There was a little 'fire' incident on the ship on a day we were docked. I was again very impressed with how the captain had handled the situation, kept all passengers up to date on what happened and have all staff ready in case of emergency... All in all, very impressed with the ship. Read Less
Sail Date March 2016
I had been in to the forums and had read mixed reviews, so I decided to just approach the cruise with an open mind. Less than a week before we sailed we were offered a downgrade from our oceanview stateroom to an interior with a refund as ... Read More
I had been in to the forums and had read mixed reviews, so I decided to just approach the cruise with an open mind. Less than a week before we sailed we were offered a downgrade from our oceanview stateroom to an interior with a refund as the incentive which we decided to accept. We had a fantastic time travelling from Fremantle back to Sydney, catching up with family at ports along the way and enjoying unseasonably calm waters across the Great Australian Bight and Bass Straight. For my wife & myself it was positives all the way, our stateroom was fine, the staff were brilliant, the food was amazing, the 2 shore excursions we did were well organised and reasonable value for money and we enjoyed the various shows that were available, with special mention to the illusionist/comedian Phil Cass, a great show! The food choices were a highlight with the nightly dining in the Venetian, just like a restaurant style experience food wise with great company from around the world. The gym was well equipped and necessary after a few days of culinary delights! Happy hour allowed us to sample a variety of cocktails, some easier to drink than others! After 12 days we returned relaxed, refreshed and ready to start planning our next cruise. I wouldn't recommend this combination of ship/ports for under 50s, we, in our 50s were the youngsters on this cruise! Read Less
Sail Date March 2016
4 day cruise to Albany and back was fantastic on the Sun Princess. Went with a group of about 90 for a family 50th. I spend 6 months of year flying around the world staying in hotels etc for business so see a lot of hospitality. This ... Read More
4 day cruise to Albany and back was fantastic on the Sun Princess. Went with a group of about 90 for a family 50th. I spend 6 months of year flying around the world staying in hotels etc for business so see a lot of hospitality. This was our first cruise and found it above average for staff friendliness, efficiency of embarkation and debarkation at Fremantle, and the quality of food / drinks and service. Plus a reasonable price. Balcony cabin was fine - maybe bathroom a bit small and low water pressure. Seated dining and buffet both had plenty of choices and quality of food good. Plenty of entertainment if you wanted it ( we only saw the comedian who was OK and didn't take any shore excursions) , otherwise a relaxing drink or two or three could be had at any of the numerous bars. Will definitely do another cruise. Although mid fifties this dispelled my notion that cruise are for old people ! Read Less
Sail Date March 2016
I'm glad they are putting the Radiance of the Sea to dry dock. It need some sweet loving care. We toured around the top end of Australia. Australia is known for crayfish (lobster) and yet, we were not offered surf or turf or ... Read More
I'm glad they are putting the Radiance of the Sea to dry dock. It need some sweet loving care. We toured around the top end of Australia. Australia is known for crayfish (lobster) and yet, we were not offered surf or turf or beef Wellington in the main dining. If you wanted anything like that you needed to order through speciality restaurants. The wifi costs $270 US dollars for a 16 night cruise. It was reliable but slow. I needed it because I needed to stay in contact with family. They do not have a self serve laundromat on board and the laundry costs were high. The entertainment was great. Tha staff was excellent and went out if the way to help. The embarkation and disembarkion was well handled. Shore excursions were excellent. Read Less
Sail Date March 2016
Recently completed a Top End Australia 16 night cruise on the Radiance of the Seas. Overall we thoroughly enjoyed the cruise. The staff were good in all areas and we made some good friends and met some nice people, included some CC roll ... Read More
Recently completed a Top End Australia 16 night cruise on the Radiance of the Seas. Overall we thoroughly enjoyed the cruise. The staff were good in all areas and we made some good friends and met some nice people, included some CC roll call members with whom we enjoyed a day out. The itinerary was good with the exception of Port Hedland which was of little interest to most people and had little to commend it as a port of call for a cruise ship. Bali was cancelled due to security concerns and replaced with an extra day at Cairns where we could happily have seen even more time. All the local guides at the ports of call were very helpful. The ship is a little tired but we knew this in advance and it is soon due for a refit. So why only an average rating? The food was only average at best but the main problem was the impression that profit was the main concern. The wifi at $20 per day for a slow intermittent service is ridiculous, the cost of excursions is exorbitant as is the cost of shuttle buses. If a company advertises Brisbane on the published itinerary the passengers should be taken to Brisbane, not charged $25 for a shuttle bus. Also most so called seminars were an excuse to sell over priced hair and fitness products etc. The products sold in the constant shop 'sales' are mostly cheaper in my local shopping centre. We always pick cruises by the itinerary and so may choose RCL in the future and would take the above points into account when deciding if the price was right but they would not be the first choice. Read Less
Sail Date March 2016
This was our fourth Celebrity Solstice Cruise which departed from Fremantle on 3 March 2016 to destinations, Bali, Darwin, Cairns, Whitsundays (Airlie Beach), Brisbane, Newcastle and ending in Sydney. Boarding at Fremantle was hassle free ... Read More
This was our fourth Celebrity Solstice Cruise which departed from Fremantle on 3 March 2016 to destinations, Bali, Darwin, Cairns, Whitsundays (Airlie Beach), Brisbane, Newcastle and ending in Sydney. Boarding at Fremantle was hassle free although there was a slight delay with customs procedures for guests. The usual practice of having your picture taken whilst boarding the ship and the complimentary champagne or juice on arrival was as per usual on embarking days. There was a huge presence of specialty restaurant staff doing a fair bit of what we would call "pestering" for guests to dine in the speciality restaurants. As we had already pre-booked a 3 dinner package in specialty restaurants, this does become a bit annoying as it continues throughout the cruise days on the ship. Also talking about pestering, we find the same goes for the staff of the shops selling jewellery, watches, etc, along the walkway from the theatre as you leave the shows. We were in an Aqua class suite at the rear of the ship on the port side. We were very happy with this position as it was down the end of the corridor with less noise from passing traffic. We were happy with all aspects of the suite, including storage and hanging space. The bed was located next to the ensuite with the sofa next to the sliding door to the balcony. There were two chairs with footstools and a small table provided on the balcony. The air-conditioning in the suite provided comfort whilst on our journey. The ensuite, as in all Aqua class suites is of a good size with a sliding shower door and shower tower with jets. Our room attendants, Palton and Mahammad, were outstanding in the service they provided keeping our stateroom in topnotch condition, which was much appreciated. From our observations, on the Celebrity Solstice, the room attendants and public area staff do a wonderful job which could not be faulted. As Aqua class guests, we dined in the specialty restaurant for Aqua class guests "Blu". This was a first class operation run by extraordinaire maître d", Mugurel and his wonderful staff. Every one of them were friendly and attentive and you could not wish for better service from them. The food provided by the chef of Blu is of a very high quality in presentation and taste. The other specialty restaurants we dined in were Silk Harvest, Tuscan Grille and Murano, overseered by Jerry Van der Velde, maître d' of the specialty restaurants who does a great job in the services he offers guests. We make special mention in the specialty restaurants of Lina in Silk Harvest, Cagla in Tuscan Grille and Ibraham in Murano. We found their service to us whilst dining was first class. The Ocean View Café always seemed to be overcrowded to us, as was the Café Al Bacho at certain times. The shows each night provided a good range of artists but we did find the Celebrity Solstice in-house artists to be very loud in their singing, which in some cases, was quite ear-splitting. The cleanliness of the ship all over was very good with plenty of hand sanitizing stations available to guest. This is a very important aspect of ship cruising as guests are in close proximity to each other and one must be aware of the possibility of getting a cold or other virus unless extra attention to cleanliness of hands is practiced. Our first port stop was supposed to be Bali, but we were advised by the ship's captain by letter the day before we were scheduled to be in Bali, that we would not be going to Bali due to safety issues as there was a terrorist alert in place. (After arriving home and consulting our travel agent, we were advised that no other cruise ships took this action, so we wonder if there was any other reason that we were not advised of). Because we did not go to Bali, we had an extra day in Darwin, and an extra sea day. In Darwin we went on the Celebrity Litchfield Park shore excursion. This excursion we were quite satisfied with. Next stop was Cairns (Yorkeys Knob). This was a tender stop and here we chose the Celebrity Cairns Panorama Tour. This was a half day tour which showed the sights of Cairns including the botanical gardens and the seaside resort area of Palm Cove. Next stop was the Whitsundays (Airlie Beach). Here we took the Celebrity Airlie Beach sights and history tour. This was a half day tour which took us to a museum in Proserpine finishing off at the Airlie Beach Yacht Club for coffee and cake. Next stop was Brisbane where we took the Celebrity Brisbane sights and Lone Park Koala Sanctuary tour. We enjoyed the Koala Sanctuary although it was hugely overcrowded with many coach tours, which spoilt the experience. There was a long line-up just to get a drink. The next stop was Newcastle. As we were here on a Saturday, Newcastle (Hunter Street) had quite a buzz about it with markets at the far end of Hunter Street near the beach. The General Manager of Guest Relations, Mr Christian Bell, always ably assisted us with any queries or problems we had on the cruise and they were attended to in a prompt and efficient manner. All in all, we were very happy with this 17 night Australian Top End Cruise, although we were advised that Celebrity will no longer be doing this particular cruise in the future. The weather at this time of the year in the Top End area is extremely hot and humid and it was sometimes uncomfortable when on excursions or visiting the ports. However, the ship itself was always kept comfortably cool. Read Less
Sail Date March 2016
We went on the Australian Top End Cruise out of our home port of Fremantle - going from our own port was a novelty and boarding of the ship was reasonably painless. The cruise was supposed to go to Bali as its first stop which we were ... Read More
We went on the Australian Top End Cruise out of our home port of Fremantle - going from our own port was a novelty and boarding of the ship was reasonably painless. The cruise was supposed to go to Bali as its first stop which we were looking forward to but for security reasons the cruise line decided to skip this port and instead have an extra night in (the not very exciting ) Darwin. This made the first part of the cruise a very long 7 nights at sea with very little entertainment to soften the blow. Now I understand that security is the number 1 concern of all tourism organisations at the moment so no issue there - but the way the cruise company basically skipped over any complaints that their customers had about missing out on a part of a vacation really shows their true colours. Because they could not pick up the entertainers booked from Bali - entertainment suffered badly - because they could not pick up the major food and drink supplies from Bali then food and drink suffered with the bars running out of certain types of drinks etc and the main restaurants getting very boring and basic. Finally as there was supposed to be a swap of staff in Bali service also suffered (although only slightly). To compound all this the cruise line had to then take a major detour to conserve their status as an "International Cruise Line" for Australia customs purposes and to avoid duty being levied on all their profitable items such as drinks - onboard shopping - gaming. The company seemed to putting their profit margin well above the needs of their paying customers and deciding to ignore the fact that decisions they had made for whatever reason reduced the quality of the vacation for their customers. The Solstice is overall a lovely ship to look at and our cabin was very nice looking off the back of the ship was a bonus for us. We were upgraded to Concierge class C1 at no charge so can not complain about that - but a tip for anyone else would be never to pay for concierge (as we have done in the past) as you do not really get any tangibles for the extra cost. My biggest gripe about the ship is that it is very large with lots of "what is this for" space onboard. The cruise line really needs to get with the times and blend a little of the RCCL into the Celebrity offering in order to make the ships more appealing and more exciting. The biggest problem with the cruise was the blatant up selling and scandalous pricing. The drinks offering seemed to have been set high to make you obliged to take out a beverage package to soften the blow. An example of this is that a glass of "premium" wine is $12 US plus 18% tip at an exchange rate of .63 A$ to $1 US - this effectively make this glass of wine nearly $23AU - the same BOTTLE of wine in Australia costs around $9AU retail (celebrity are charging this out at around $135AU a bottle calculated from the above) as I said the list prices are ridiculous!!!!! - luckily for us we had the Classic drinks package selected as our 321Go bonus and I then upgraded this for around $255AU each to the Premium package so this effectively allowed us to drink what we wanted for only for only $15AU per day each. I have got to say that some of the nightly entertainment was very good however that was not the norm which was a shame on a cruise with very few port stops. One night we actually had a DJ singing and although she was a lovely girl someone really needs to tell her that she is not a singer. Some of the entertainment was laughable by how bad it was. Finally the demographics of our particular cruise was that the vast majority of those onboard seemed to be over 70 - which meant that the ship went just about dead after 10:30pm - I am no spring chicken (59) but I really don't want to go to bed early when I am on vacation - a good drink and a dance is what we like - you had to look very hard on the ship to get either after 10:30 on this ship. We have sailed before with Celebrity in 2011 when we went to Alaska on a 7 day cruise on the Infinity - this smaller ship was better in so many ways - what a shame they could not scale up the experience to the much larger and newer Solstice. I have got to say that I will have to think long and hard before I book with the lack lustre Celebrity cruise again. Read Less
Sail Date March 2016
This was our 3rd Celebrity cruise & we were extremely disappointed! Having had 2 great trips on the Millenium class, this entire voyage missed the mark! Our cabin steward was fantastic but the cabin itself (6249) was extremely ... Read More
This was our 3rd Celebrity cruise & we were extremely disappointed! Having had 2 great trips on the Millenium class, this entire voyage missed the mark! Our cabin steward was fantastic but the cabin itself (6249) was extremely noisy with mechanical ship noise throughout the night. The 2 twin beds they pushed together were sunken & about as comfortable as a cot. Every night the room heated up regardless of how cool we set the temperature. Also we had a non-smoking veranda that we couldn't enjoy because we were directly over one of the ships smoking areas! It's shocking that Celebrity can justify putting a customer in this cabin! The entertainment on board was awful (of the 17 nights we only enjoyed 3 shows). The food in the dining room was inconsistent & they couldn't get the cook right on steak so we stopped ordering the beef ... except at the Tuscan Grill (a specialty restaurant) which we thought was amazing!! However, the high-pressure pitching to make a specialty restaurant reservation (that we endured every day of the cruise) took away from the experience. Internet was way too expensive (.79 US / min or $59 US for a 90 min package) & way too slow (it took about 12 mins to log on & send a simple email)! The excursions are a total rip off. Celebrity charged $300 US for a Great Barrier Reef tour, but you could get the same thing in port for $88 AUD. Here's the problem, Celebrity doesn't give you enough time ashore to book on your own, leaving you stuck with their disorganized overpriced & disappointing tours! We're extremely disappointed in this trip because up until this voyage, we had been BIG Celebrity advocates! Not anymore. Read Less
Sail Date March 2016
My husband and I booked this cruise as seeing Australia and especially Bali and the Great Barrier Reef was on our bucket list. Ha, saw many days of ocean and very little Australia. The ship canceled the Bali port due to possible ... Read More
My husband and I booked this cruise as seeing Australia and especially Bali and the Great Barrier Reef was on our bucket list. Ha, saw many days of ocean and very little Australia. The ship canceled the Bali port due to possible "terrorist threats" during the Bali New Year (we were scheduled to stop on March 7), the new year was on March 9th, I call it an overreaching. So they added another day in Darwin. Our main goal was to see the Great Barrier Reef so we booked a private tour on our own. However, tendering was a joke and so unorganized that the ship was not able to get to the dock on time and thus, our private Great Barrier Reef tour had to be canceled. So no problem we thought. We had booked a second Great Barrier Reef tour (Whitsunday Island) with the ship at an outrageous $300 a person. Now here is the kicker. Another chaotic, unorganized tender with the Excursion Director, Karen. If she spent less time making jokes and paying attention to what she was doing, we would not have ended up with the wrong colored sticker for the wrong tour! We were sent on the rainforest tour instead of the Great Barrier Reef tour! I was heartbroken. Let me tell you about the rainforest tour. Another rip-off on a crammed bus with a driver who knew nothing. I was told by others on this tour that it was going to be ok even though I was on the wrong tour, as they were stopping for a "gourmet lunch" and to view the ocean by a park. Well the "gourmet lunch consisted of tupperware with cold cuts and bread that you could make yourself and a charge of $2.00 for a bottle of water. The tide was out a good three miles and all we saw was mud. The ship refunded our money for the tour, but that still doesn't make the mistake any easier to swallow. Boring evening entertainment, we saw few shows, and boring music. The main dining room was ok, service was very good each night. I was impressed with Tuscan Grille and Murano where the food was top-notch. If you wait a few days, they are usually outside of the café trying to get you to sign up for the specialty restaurants and you can get them down $10-20 less. We had a substantial amount of cabin credit and it was a good thing, because they nickel and dime you to death. Shuttle in ports is $13-15 dollars, internet $79 for 90 minutes. We had the classic beverage perk, but had to upgrade it to premium as you would have gone over your daily allowance of $65 per day just paying for water, not to mention any cocktails or soft drinks you wanted. Any fitness classes you wanted to take were $11. We were very happy to get off the ship and will have to think long and hard about another cruise. We have been on Royal Carribean and Holland America and these were much more enjoyable. Read Less
Sail Date March 2016
Cruising is expensive. This cruise line needs to realize that many people who would like to cruise need to take a working holiday to do so. This means that we need good, reliable and high speed internet. Today hotels provide this as a ... Read More
Cruising is expensive. This cruise line needs to realize that many people who would like to cruise need to take a working holiday to do so. This means that we need good, reliable and high speed internet. Today hotels provide this as a routine amenity. Where does this cruise line get off charging $500USD for unlimited service during a 17 day cruise that made watching paint drying look fast? If you purchased unlimited (as I did) you could, if lucky, get a couple of hours of connection between 4 and 5 am. No Skype, no attachments unless you had an hour to watch and hope it went through. Ridiculous! Offering a paltry refund when faced with a complaint just does't cut it. Suck it up and get with today's passenger needs. Second complaint is the cruise line sponsored tours. Getting on and off the ship is a nightmare if tenders are involved. Nothing is staggered so a hoard of passengers stumble and bumble there way off the ship as staff try to get onto the ship against the passenger flow. Madness! Either get the passengers off before or after the crew get on, or go to their work stations, or forget ship sponsored tours. As if that isn't enough the tours are overpriced junk. The cruise line presumably gets a cut on sales so they should ensure that these tours are jam-packed and value laden. Unlike the ones we suffered through where delays in arriving meant we were told, "sorry too late for that" without any refund offered. My advise - don't book through the ship it is a waste of money and cruise passengers are being fleeced. On a positive note, our cabin staff were great. We were in 2150 and there are criticisms about the noise from the floor above. Yes, there was some but it was rare and we did not find it too irritating. We like to chill out on our verandah for most of the cruise so we spend a lot of time there. Also the view from the back is so great that it's worth the compromise. Read Less
Sail Date March 2016
Wonderful Holiday. Lovely helpful smiling crew. A Joy to be around. We have done 5 previous cruises and never on Celebrity. If this is what this cruise line always offers we will most certainly be travelling with them again. We are a ... Read More
Wonderful Holiday. Lovely helpful smiling crew. A Joy to be around. We have done 5 previous cruises and never on Celebrity. If this is what this cruise line always offers we will most certainly be travelling with them again. We are a couple 61 and 67 and were not looking for a specific itinerary just a relaxed holiday. This vessel suited us perfectly. Its not got the wow standout flashy but a more sophisticated vessel I believe they spend their money on the things that count. Also I felt other ships which we have travelled on more suited to the younger set and family holiday fun. It didn't have roller skating, slides etc. At our age we worry about dislocating something so they are always irrelevant other than entertaining to watch. We seem to tolerate child cruising easier than most but I must admit it was nice to not have them taking over the lifts and pools. Only about 10 children on board who were looked after and taken care of extremely well with more one on one staff than normal. We loved the real grass on the top deck and used the area often enjoying the ambiance of the outside aft bar with its wonderful high views and picnic wine tasting on a blanket was very different. We also loved the onboard glass blowing studio in the same area. That was such a treat as were the many enrichment talks. We boarded in Fremantle quickly due to half the ships passengers staying on from the last cruise and disembarkation in Sydney was a breeze. We were supposed to go to Bali Darwin Cairns Whitsundays Brisbane Newcastle and Sydney. We enjoyed all except Bali. This was cancelled due to Terrorist Warnings issued by Indonesia and Australia. The staff mainly Indonesian and looking forward to visiting family held up very well. I was more upset for them than the passengers. I won't go into that any further only to say this is the way of the world and ultimately it is the decision of the shipping company and safety always prevails. Thank Heavens. Two nights Darwin was not so bad. Berthing at their lovely marina we got to see a little more than we had intended. I would have liked for mostly the lovely international travellers to have been more informed on what they were travelling past as they went around Australia. It was like the entire West Coast of Aus was not there. Unlike us they were here to see and learn. What else can I tell you. Wonderful Gym overlooking the water with very good up to date gear. I didn't use the Spa but it looked good. We had a veranda(balcony) which was lovely. Plenty of room the balcony offering lay back chairs and completely open half glass ensuring lovely outlook from the cabin. Plenty of cupboards draws even extra over the bed. Enough room under the bed to easily store medium size bags. This vessel supplied shampoo soap and moisturiser. The room attendants are fabulous but the poor buggers are sooo busy sanitising twice a day. No silly time waster bed animals but you get turn down and chocolates. My preference. The shower was glass wrapped and larger than I have previously experienced. I'm a coffee addict and just love it in my stateroom but there was no kettles on this vessel. The booking clerk told me to ask for one. That I did but none was given. Room service was good, we used that. We just made up a breakfast menu daily requesting early tea and coffee. It was good and still hot. For me laundry was a bit expensive. Celebrity does not have laundries on board so its best to pay the airlines for a little extra luggage and bring plenty if you are budgeting. Smart Casual was the main dress code at night though they did have a couple of Evening Chic if you wanted to dress up. During the day pretty casual. Bit of info for first timers. Its in the fineprint rarely read. Don't attempt to take electrical irons hairdryers or kettles as they will be picked up in the xray. Probably delay your bag to your room as you will be asked to go and take it out and only be given this back on departure. You can take on departure only two 750ml bottles of champers and wine and no hard spirits. If you take and its found this will also be confiscated and given back on dep. The vessel itself was spotless and much care was taken regarding hygiene. Buffet food was fabulous even sushi most days. You name it they had it. I gathered cheese at lunchtime from a large variety to go with my afternoon chardonnay. My husband headed to the fabulous icecream bar in the dinning room which was complimentary all day and night. Around the pool they had an easy access burger bar and in the adults only spa pool area a very very healthy alternative food venue. Epernay the main dinning room was where we ate most nights and here we found the food and table service very good. Lovely old fashioned service still. We love Asian Spicy Food so we had a night at Silk Harvest. Its one of the extra cost restaurants on board to us worth it. Sometimes they have special priced nights when they are not busy so purchasing on board when you feel like it and not in advance is a good idea. As per usual you can also purchase special coffees and teas and water but good and varied was available free. Always note the water out of your tap is the same as in the ice fridges. I heard people complaining about the cost of water and wondered what they were on about. We enjoyed all the nightly entertainment. Seeing anything live is just such a pleasure and there were some extremely skilled varied entertainers and shows on this voyage receiving stand up ovations. Of course you can't please everyone. I've found in life enjoyment is often more ones state of mind. What I can tell you is the absolute majority of 2500 loved the ship staff and cruise and 1100 were onboard for 35days. Many unwell unhealthy people were looked after by the staff so compassionately. We had a drinks packages which we thoroughly enjoyed. When you purchase these you must pay from that day daily to the end of the cruise but you can purchase anytime up to 4 days to disembarking. I believe most cocktails were about 14.50US and beer about 7US. Excursions were good and varied but on a ship this size you have to be prepared to go out sometimes large groups. The tender days were ok, well organised the ship spending extra money for large ferries from shore if available which made the transfers quicker and more comfortable and anyone disabled was looked after. Passengers doing their own thing are always limited to time only able to get off after ship booked excursion people. On a large ship its an issue you need to be prepared for. Time is a numbers thing. Quite a few first time cruisers on board did not relate just how long it takes to get people off and had organised to be met early. Speak to guest relations and they will help if they can. As with most ports you should do homework on them before you go. Look through these areas and perhaps ship ports on the internet. For instance the ship did not tell you there was a hop on hop off bus right at the port in Darwin and Sydney. Maybe they didn't know maybe they don't so you do their tours?. Baggage needing to be held securely for a while at the dock in Sydney is available but a bit of a climb if you are elderly and if the markets are on not an easy find. It also costs $20 per bag and only open 0930-5pm. My gripe only!!! Captains Club members had an exclusive function in the largest forward enclosed viewing area the Sky Lounge not once but twice right on departure time when all wanted to use it. This was a bad move by the entertainment organisers as it definitely put a few noses out of joint and not good for anyone with health issues. Go see for yourself. Unless you are a bunch of teenagers or have kids wanting climbing frames skating rinks or waterslides this ship will suit. If it doesn't I would suggest you stay at home. Read Less
Sail Date March 2016
This was a spur of the moment cruise for us (our 3rd cruise over 40 years). Convenient because it sailed from Fremantle and returned there, and 6 nights was enough time away during summer & the risk of bushfires. Our friends were ... Read More
This was a spur of the moment cruise for us (our 3rd cruise over 40 years). Convenient because it sailed from Fremantle and returned there, and 6 nights was enough time away during summer & the risk of bushfires. Our friends were onboard too on their second trip on the Astor. We had an inside cabin on Baltic deck in a forward position and honestly it was a great position. No noise whatsoever from engines, something to think about with future bookings. Our cabin was very adequate with two wardrobes, a full length mirror, desk with mirror, small fridge, tv, radio and two single beds which were a little too firm, but were reasonably comfortable. The bathroom was big enough and bright in white. The shower was fantastic, very good water pressure and really hot water. The whole cabin was kept spotlessly clean. We used the stairs the whole trip and they provided very good exercise. Food was mostly well presented. We preferred to dine in the Waldorf rather than the buffet of the Ubersee. Wine was $4.50 a half glass and from $25 a bottle. Tried a couple of cocktails but didn't enjoy most of them as they tasted weak and watered down. Did enjoy the coffee and tea that was available all day. Entertainment on board varied. The quiz was popular, and the Perth band they had for the trip was very good. Night time shows were interesting and a lot of effort went into them. We only went to two. Nice smaller ship without the big crowds which we enjoyed, as we wanted to be able to chill out and do our own thing. Astor handles rougher seas very well, and staff on board are on the whole, friendly and helpful, even where language can be a barrier. We enjoyed our trip immensely to Esperance and Albany and would travel again on the Astor. Read Less
Sail Date January 2016

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