Pearl Seas Canada & New England Cruise Reviews

We chose this cruise based on the destination and the advertising. The destination was perfect. The advertising was a lie. We were told the ship would be at a berth totally different from where, after one hour of research, we finally found the ship. We were not welcomed on board except by one surely individual who demanded we surrender our passports. That's it. No one to assist or direct ...

For anyone relying on a wheelchair, beware. There were steps to navigate during initial boarding; the day trips were unavailable to us because 5 of the stops we anchored in the harbor and the small boat used to get us to the mainland had steps; and if we were able to get to land, the tour busses were not wheelchair accessible. There were layers of problems getting off and on the boat so even if we ...

We chose this cruise to be with our aging parents. The good news: nobody died. The bad news: we had to live through a week of noisy nights, cheap over cooked or processed food, missed excursions, and cheap accommodations. We arrived at ports only to be told we could not disembark because of weather. Our itinerary changed with no notice as the staff made poor decisions about excursions. It was ...

My wife and I had always wanted to go to New England and see the fall colors. This cruise was suggested to us by some friends with whom we have traveled many times over the years. When we looked the trip up on line we discovered that the price was very high, and so just assumed that this must be a luxury cruise, which appealed to us. Our mistake. Next time we will certainly do more research ...

My husband and I took the Pearl Mist cruise from Chicago to Toronto on September 12, 2018. That is, it was supposed to leave from Chicago, but, in fact, left from Milwaukee, a 90-mile change we did not learn about until the day before our scheduled departure. Yes, they did provide us with a bus from Chicago to Milwaukee, albeit a noisy and uncomfortable one. The accommodations on board, the ship, ...

I don't know where to start. Everything was really filthy. This includes but not limited to the carpets, furniture, common areas, etc. The furniture felt like we were staying in a dirty hospital room. To make matters worse, the ship left a port and sailed into a storm with 15 foot swells. The captain new this storm was there as the crew boarded the windows on the entire first deck. This occurred ...

This is small ship with limited facilities, no spa, no pool. The most disappointing was the lack of internet service, We were told the ship would leave from Chicago however it left from Milwaukee, we had to be bused there and never were given an explanation as to why this change was made. Things were very disorganized at the Chicago hotel, no one was there to direct us to the buses. Mackinac ...

My wife, who is in a motorized wheelchair, wanted to find additional cruise lines that are handicapped friendly. Pearl Mist failed miserably. From the very start the lack of communication, coordination and staff commitment was very evident. We were picked up in Toronto almost 2 hours late with no explanation. Our trip was scheduled to end in Chicago but we discovered once on board that we were ...

LUXURY PRICES were not a concern because we always book the owner's cabin or the equivalent which was Pearl Seas' R Class. Our cabin was DEFINITELY NOT LUXURY - Cabin 418 R Class was the most expensive. The passageways had the feel of an industrial basement. The stairways were very narrow in width and the stairs were very shallow, making it necessary to step sideways in order to get a firm ...

We were on the Great Lakes Georgian Bay Cruise.The ship the Pearl Mist is very dated. According to the brochure it gives the impression that it is only a couple of years old but it was built about 15 years ago and sat unsold until Pearl Seas Cruise Line bought it. The decor shows it's age.No amenities such as spa, hair salon, manicurist, workout room or large screen movies. Easy to get bored. ...