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Pearl Mist Review

4.5 / 5.0
237 reviews

Overpriced and poorly managed

Review for Canada & New England Cruise on Pearl Mist
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6-10 Cruises • Age 80s

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Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Sep 2018

My husband and I took the Pearl Mist cruise from Chicago to Toronto on September 12, 2018. That is, it was supposed to leave from Chicago, but, in fact, left from Milwaukee, a 90-mile change we did not learn about until the day before our scheduled departure. Yes, they did provide us with a bus from Chicago to Milwaukee, albeit a noisy and uncomfortable one. The accommodations on board, the ship, when we finally arrived, were comfortable, if hardly as spacious or luxurious as the price and promotional literature suggested, but the food ranged from barely acceptable to downright terrible. Meats were overcooked and under seasoned, vegetables mushy and not very fresh (except for the occasional salad), fish, mostly frozen, tended to be flavorless, breads and were pastries gummy or cottony not worth eating. My husband and I developed severe gastro-enteritis, as did a goodly portion of the other passengers according to people we spoke to. The number of "Do Not Disturb" signs we saw on cabin doors was depressing. We had to miss several shore excursions because we were sick. One evening, no hors d'oeuvres were served at the cocktail hour--"for sanitary reasons" a staff member explained. On another day, after we had recovered a bit from our illnesses, we went to the ship's library and found all the shelves empty of books--they were being "sterilized" a crew member explained. A few days later, the books were back on the shelves. This was by far the worst cruise we've ever been on, and the most expensive.

Cabin Review

Cabin third floor

Comfortable bed, room somewhat cramped, too much engine noise, balcony too small for comfort.

7 Helpful Votes
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