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For anyone relying on a wheelchair, beware. There were steps to navigate during initial boarding; the day trips were unavailable to us because 5 of the stops we anchored in the harbor and the small boat used to get us to the mainland had steps; and if we were able to get to land, the tour busses were not wheelchair accessible. There were layers of problems getting off and on the boat so even if we had successfully navigated one hurdle, another one existed. For instance, if we had been able to get onto tgevtender boat, on shore the ramp used to get up to the pier had slats across it which the wheelchair couldn’t bump over. The “handicapped” room we were given was a slightly modified able bodied room. The bathroom was the biggest problem. I have tried calling, emailing, post mailing Pearl Seas and they will not return my call. Horrendous trip. Even worse customer service. Caveat emptor. Find another cruise line.

Not handicap accessible

Pearl Mist Cruise Review by mbbalze

3 people found this helpful
Trip Details
For anyone relying on a wheelchair, beware. There were steps to navigate during initial boarding; the day trips were unavailable to us because 5 of the stops we anchored in the harbor and the small boat used to get us to the mainland had steps; and if we were able to get to land, the tour busses were not wheelchair accessible. There were layers of problems getting off and on the boat so even if we had successfully navigated one hurdle, another one existed. For instance, if we had been able to get onto tgevtender boat, on shore the ramp used to get up to the pier had slats across it which the wheelchair couldn’t bump over. The “handicapped” room we were given was a slightly modified able bodied room. The bathroom was the biggest problem.

I have tried calling, emailing, post mailing Pearl Seas and they will not return my call.

Horrendous trip. Even worse customer service. Caveat emptor. Find another cruise line.
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Cabin Review

Cabin 216
We paid $5000+ per person. So we were not trying to skimp. We were told this and one other room were handicap accessible and the other room was already taken.