19 Norwegian Star Norwegian Fjords Cruise Reviews

We choose this cruise based on the itinerary and because the NCL has thermal spa packages available. We had a mid level inside cabin. Our room stewardess was very good. DINING: we enjoyed the dining, with the exception of the coffee. ... Read More
We choose this cruise based on the itinerary and because the NCL has thermal spa packages available. We had a mid level inside cabin. Our room stewardess was very good. DINING: we enjoyed the dining, with the exception of the coffee. The coffee onboard the ship was horrible... (with the exception of the JAVA bar-- which you paid extra for-- they had delicious coffee there! Again you had yo pay EXTRA if you wanted a decent cup of coffee, which can add up!!!! ) I'm not a coffee drinker and my husband never complains about anything so when he stated the coffee was BAD -- I had to taste it-- it tasted like weak instant coffee-- BAD! that being said the food onboard the ship was very good. However, I did not like the fact the in the main dining rooms-- they had items on the menu that you had to pay for if you ordered them, for example, the serf and turf and lobster. I can understand paying extra for the speciality restaurants; but, in the main dining room-- anything on the menu should be FREE of charge. In the past, the cruise line ALWAYS served lobster one night-- not so anymore-- if you want it-- you pay extra for it. I drink GREEN TEA and the ship ran out of it on DAY 10.... maybe the could buy more GREEN tea in the future. Also, would recommend the buffet items (snacks) be open till 12:00 midnight -- it closed at 11:00 so after the later show, we had to rush up to deck 12 for a snack-- and the servers were cleaning up putting everything away-- the buffet should be open till midnight. O'Sheehan Bar and Restaurant -- anytime we went there they were always on break so we could not get anything to eat-- suggest NCL publish O'Sheehan hours so you knew when you could get food-- they publish it is open 24 hrs-- and it may be but we could never get anything to eat because we always showed up when the staff was on break. One night we ate there and the female server NEVER came back to take our dessert order-- after 30 minutes of waiting we left and headed to deck 12. Entertainment-- EXCELLENT-- the Cruise Director, Mark was exceptional and so was DJ Anonymous!!!!! Ports and excursions: loved the ports and the shore excursions too were great with the exception of SCOTLAND. I recommend-- do NOT take the Stirling Castle Tour-- it was the worse tour I took in 23 years of cruising.... IT was so bad that I asked for out money back and of course the ship excursion people said, "NO" but, they gave me and my husband a 10% credit. But I didn't want to argue on vacation. Why was it so bad? -- our tour guide MARTIN-- went to get tickets and left the group to their own devises-- he NEVER gave us tickets-- in fact we never saw him again till the bus ride back to the ship. Some folks on tour caught up with him -- but we never saw him again till the bus. WE HAD NO TICKET to get into the castle and paid for a guided tour... that is why the excursions people should have given us a FULL refund. The ship's Captain Matias Andersson was one of the best Captains we ever sailed with-- he was knowledge and very personable. Always had a smile on his face and was happy to see everyone. He gave a special Vikings lecture that was educational and I wish the other ships would have more lectures like it. Kudos to the thermal spa personnel -- it was always VERY clean, neat, and the therapists there were wonderful. Had 2 massages which were terrific!!! Highly recommend it. We did not travel with children. Yes, I would take this cruise again -- with the exception of avoiding the Stirling Castle, LOL All in all it was the vacation of a lifetime!! But since this is a critique-- there are some MINOR things the beverage personnel, O'Sheehan's and ship's excursions personnel could have done to make it a 5 star experience. Read Less
Sail Date September 2016
I have been on many cruises, but had not been on NCL in many years before deciding to give them another try because I liked the itinerary. I wasn’t crazy about the ship, which was very smoky, and the food wasn’t very good. They also ... Read More
I have been on many cruises, but had not been on NCL in many years before deciding to give them another try because I liked the itinerary. I wasn’t crazy about the ship, which was very smoky, and the food wasn’t very good. They also confiscate all liquids every time you get back on the ship. I won’t be coming back to NCL anytime soon. Embarkation Our flight arrived in Copenhagen early in the morning, and we were met by NCL reps before we even had our bags. We had the NCL transfer, but one person in our group was not on the manifest. We were told that our transfer would include a 2 ½ hour tour of the city on the way to the pier, which was a very pleasant surprise. We got to the pier around 10:30. Our luggage was taken off the bus for us and delivered to the cabins around 3:00. Check in was very quick, although the rep did not know how to register a credit card. We then had to wait in chairs for about an hour before we could get on the ship around 11:30. The cabins were not ready until 1:00. The middle elevators were not stopping on all floors, which created some frustration for passengers in wheelchairs. Boat drill was the shortest one I’ve ever been to. Cabin The cabin had probably the least amount of useable storage space I’ve ever seen on a ship (we were in a balcony – I visited an outside cabin that had much better storage). There was only one tiny nightstand, with a little shelf and no drawers. The 3 drawers in the cabinets were smaller than normal. There were 4 shelves but the top 2 were too high to use unless you are tall. The majority of the storage space consisted of shelves INSIDE the closet. Yes, you will eventually discover that there is a light in the closet but even with it on you pretty much have to crawl into the closet, pushing the hanging clothes and shoes aside, to get at anything. By turning the shelves 90 degrees, they could easily have designed the shelves to open into the hall inside the cabin instead of inside the closet – just a really stupid design flaw. Our cabin was smoky for most of the trip, despite smoking not being allowed in the cabins. We could not figure out where it was coming from, and neither could our steward. This was very annoying. The shower was fine, with a glass door, although I didn’t like the shampoo, which did not foam up. Our cabin steward didn’t give us any bar soap until day 9 of the cruise. There is very little storage space in the bathroom and the electric socket did not work. Dividing the toilet from the sink with a glass door didn’t seem to accomplish much apart from taking up space and the door rattled with the ship’s movement. There were no amenities apart from a tube of runny lotion. The glasses in the bathroom were dirty. As for the rest of the cabin, the tiny loveseat was really well worn and hard as a brick. The TV was smaller than usual and was not interactive. The peephole in the door was so high that most women would not be able to use it. There was an odd little kitchen-type table with a hardback chair that we didn’t use much, and a light by the mirror that was too dim to be of any use. The cabin was pretty quiet, we had no trouble putting our luggage under the bed, and the bed itself was excellent. Disappointingly, the chairs on the balcony did not have backs that recline. Our cabin steward was a mixed bag. At first I was really impressed that she had noticed on embarkation day that the minibar was missing items that we shouldn’t be charged for, but then we never got a second beach towel, the glasses in the bathroom were filthy, and sometimes we got a bathmat and sometimes we didn’t. She also came very late on sea days – sometimes mid-afternoon. It was disappointing to come back to our cabin after lunch and find it still hadn’t been serviced even though we put the sign out. Ship I didn’t love the ship. There were fewer lounges than normal, and there is really no place to sit and quietly read a book or do a puzzle apart from the library. There is no lounge up top with panoramic views like on many ships. We quickly stopped going to Gatsby’s lounge because smoke poured in from the casino next door. The coffee lounge was popular but it was usually completely full and definitely not quiet. It could also be cold and smoky due to the doors out onto prom deck. The 5 O’Clock lounge had good natural light along the windows but the chairs are hard. The main lounge had trivia or other activities going nonstop on sea days. The only other option was the window seats lining the busy hallways, which weren’t quiet or comfortable. I think all the other space that many ships have for public areas was taken up by the pay restaurants. On this ship we spent a lot more time in our cabin than normal. There was always a TV blaring in one elevator bank. One thing I really liked were the visual clues to help you navigate your way around the ship – the carpet in most of the corridors had fish all swimming towards the front of the ship (except for the red herring, of course!). The carpet on the stairs is color-coded to tell you whether you are at the front, middle, or back of the ship. There is a nice library with honor system checkouts and a swap. There were a lot of German books in the swap. This is the only ship I have been on that confiscates ALL liquids every time you get back on the ship. Even though the captain had announced at one point that the desalination equipment on the ship was malfunctioning and therefore the tap water was not great, you could not bring your water bottle back on board without emptying it first, and you can forget about buying a few sodas in port to drink in your cabin. They even confiscated sealed bottles of water that they had sold to you a few hours earlier. This alone would keep me from coming on NCL again. There are better ways to spend my vacation than trying to remember to empty my water bottle every time I get back on the ship. The captain (Matthias Andersson) was fantastic. He kept us well informed and gave a little talk every time we came into a new port with information and history of the area, which I really enjoyed. He also gave a talk on the Vikings on the last sea day. Entertainment The lounge singers and bands were good to excellent, and most of the shows were good, including the production shows. Steve Rawlings and Yuri & Nato were pretty bad. Unlike most ships, you get a real show on the first and last nights instead of some awful variety show. The game shows were painfully slow and sometimes the volume was painfully loud. Be aware that the Perfect Couple show is pretty risqué -- on most ships that would be a late-night, R rated show. CD Mark was average (he tends to talk too long after the show) and his assistant Adriano was really annoying – he was always SCREAMING into the microphone about Bingo. Overall, I thought the staff on this ship had a little less English than on most ships. We also found it hard sometimes to figure out from the newsletter descriptions exactly what the entertainment was and whether it was a production show. Sometimes the crossword puzzles were photocopied so poorly it was almost impossible to read them. In one port, the staff had clearly re-used an old newsletter without updating it because the sunrise and sunset times and the weather for that port were all wrong. O’Sheehan’s has 4 TVs in the bar but don’t expect to watch anything other than soccer. Friends of ours went in one night when there were only a couple of people in the bar. They asked the staff to turn one of the TVs to American football and the staff refused. Food & Drink Neither the food nor the dining experience were very good. Maybe the quality of the food declined when they decided not to have a dress code for dinner (even shorts are allowed in one of the dining rooms). We had reservations for one of the two main dining rooms most nights. Sometimes we still had to wait because our table was not ready. I thought giving people black napkins when they are wearing dark pants was a great idea, but it only happened once or twice – most nights nobody offered. The hostesses in all the DR’s we ate at seemed stressed out and overworked. We never got a warm greeting or a smile. The food itself ranged from pretty good to pretty bad, and it wasn’t always hot. My husband ordered the escargot but most of them were actually mushrooms they were trying to pass off as snails. The desserts were probably the worst we’ve had on a ship. The kitchen over baked all the cakes and brownies and seemed incapable of preparing anything that is supposed to be creamy, especially on the buffet. Gnocchi or tortellini that should have been in a creamy sauce were dry in the pan. The cheesecake was not creamy. The pecan pie had none of the sweet gooey stuff that makes the pie so good. The meats in all of the curries and stir fries were overcooked. You could also predict that once something new appeared on the menu (green beans and sausages come to mind), you were going to see it on every lunch menu and every dinner menu for days until they use it all up. The best meal at the buffet was breakfast, where the selection was pretty good and they had sweet rolls and pecan rolls under a heat lamp every day. However, the seating at the buffet left a lot to be desired. Square and rectangular tables are lined up end to end, which makes the place seem very institutional. Worse, the tables are close together, so once all the seats are full the chairs are back to back – you can’t walk between them – so if you sit at the windows, you can’t get out without making everyone else in the row get up. At peak times there are not enough seats. There is soft serve ice cream. The beverage selection in the buffet was good, and they don’t come around and hound you to buy drinks like on so many ships. We also liked the caddies on the tables to hold the condiments and the napkins and silverware. The sangria at the buffet was pretty good, too. Some of the restaurants can’t seem to decide what they want to be. Ginza dining room serves sushi and sake and has a tepanyaki room, but the waitresses wear Mandarin collar dresses and the bulk of the menu is Chinese. At Ginza, I thought the staff was just OK but the food on the regular menu was very good. O’Sheehan’s was set up as a pub, but the food arrives in a metal basket reminiscent of a clam shack. The basket is hard to work with if you need to cut your food. The portions are on the small side but the food was pretty good. It was really nice to have a sit down alternative to the zoo at the buffet, but the service at O’Sheehan’s was not great. You get greeted with a demand to see your card (even though there is no charge), instead of a smile. After you sit down, the service turns into chaos, especially if it is busy. After your waiter takes your order, you may never see him again. You may not get your beverage until the end of the meal. Someone other than your server brings your food, and if you have any questions or problems that person just tells you to talk to your server. I had one server misunderstand me when I said one more person might join us later. She announced that she wasn’t coming back until the other person arrived even though we wanted to order. I tried in vain to flag her down every time she walked by our table but she refused to look my way so I eventually had to get the manager’s attention. He just passed us off to a different waitress. The servers seem to assume that you will eat your entrée and leave. If you want refills or dessert or anything, you will have to hunt them down. O’Sheehan’s really needs to take their service up a notch. Aqua dining room is much smaller (or therefore much less noisy) than Versailles, although the menus are the same. Aqua was sometimes so dark it was hard to read the menu. They close the blinds so you can’t see out, which sort of makes it feel like you are below ground. Versailles has a back wall of windows over the ocean but it is very large and can be very noisy. It would be nice if the menus grouped together the “always available” selections instead of lumping them in with the changing selections. The appetizers and entrees ranged from pretty good to pretty bad. Some of the entrees looked good but turned out to not have much food – I had a Cornish hen one night that literally had only a couple bites of meat on it. Sometimes the food was OK but just looked unappetizing – a piece of white fish with white rice and cauliflower. We don’t normally get a beverage package but one was included in our booking and we thought it was more generous than what we have heard about beverage packages on other lines. There was no dollar limit on it. We were told that top-shelf spirits were excluded, but we never ordered anything that wasn’t covered. This ship serves Pepsi, not Coke. Excursions The excursions were well run and the descriptions were pretty accurate, although some of the buses were too full. The shorex staff was good and they were well organized in getting everyone off the ship. The tendering operation was also well run. A major pain is that if you pre-book excursions online before the cruise you have to call them to cancel – they really need to fix their system so that you can easily cancel shorex online, like all the other cruise companies I’ve used. Disembarkation The disembarkation process was easier than on most ships. They don’t deliver stuff to your cabin – just check the screen by the desk and take whatever color luggage tags you need. However, the cabin steward was knocking on our door before 7 even though we did not have to be out of our cabins until 8. We walked off with our own luggage and there was a long window in which we could do that, which was convenient. What was incredibly inconvenient was that they limited one set of elevators to only certain floors. That meant the central elevators were so jammed you couldn’t get on them if you weren’t on the top floor. If you are not able to carry your own suitcase down several flights of stairs, this was a problem. We got our own taxi to the airport. Read Less
Sail Date September 2016
I chose this cruise because a group was going from my community and I wanted to see Norway, Iceland and the other ports. We signed up for a tour of Copenhagen at the start of the trip. However, our guide did not show up and although the ... Read More
I chose this cruise because a group was going from my community and I wanted to see Norway, Iceland and the other ports. We signed up for a tour of Copenhagen at the start of the trip. However, our guide did not show up and although the driver was available, he could not narrate adequately. Trip was cut short and cancelled. Embarkation went smoothly. Disembarkation was strange. We were taken to the airport and then stood in a very long line, waiting 30 minutes of more to get our luggag e. The cabin was fine, with a nice bathroom, shower was adequate size, keeping the water where it belonged. Staff was friendly and helpful throughout the ship. There was not enough casual seating, especially when weather deteriorated and it was not desirable to be outside. Lots of people ended up sitting in the dining area of the cafeteria as there were few other places to go to sit. Could use a nice lounge, larger library and game area. Could use more informational sessions, especially as we visited 6 different countries. An intro session for each country would have been nice. Too much resource spent on silly games. Entertainment in the main theater was too loud, with announcers and singers screaming into microphones at high volume. If you have a good mic, you don't need to scream. Trip and excursions were pricey, with high service fee at the end. Food was generally good, but not outstanding. Additional charges for better meals in main dining room and in specialty dining rooms. Read Less
Sail Date September 2016
We did the 14-day Norwegian Fjords & North Cape (we did not do the Baltic Capitals). We have been on over 50 cruises, on most of the major lines. Norway was a Bucket List item and we were pleased with the itinerary and generally ... Read More
We did the 14-day Norwegian Fjords & North Cape (we did not do the Baltic Capitals). We have been on over 50 cruises, on most of the major lines. Norway was a Bucket List item and we were pleased with the itinerary and generally pleased with the cruise overall. However there were several specific things that dragged down the rating to just Average. The Star has been well-updated in many ways; I don't think it feels 15 years old. Decor and furnishings have been appropriately replaced and redecorated. However, important features for an itinerary like the North Cape are lacking--in some cases because they've been removed in a refurbishment. For example, a large section of the Marketplace Buffet has been given over to Teens and Kids areas--almost completely unused on the "special" itineraries the Star is now sailing. Gone are the outdoor eating areas on the back of the Marketplace, and a portion of the starboard side of the buffet area, which causes the remainder to be crowded almost all the time. A huge "missing venue" is the upfront, upper deck lounge that is so well used on most Non-Caribbean cruises. Virtually every RCCL, Princess, or Celebrity ship I've been on has such an all purpose "lounge with a great view." The Star does not, making it a POOR choice for the Fjords/North Cape itinerary (it would be equally poor for Alaska). The result is that sitting in the Marketplace at the table is your only choice. The most disappointing aspect of the this cruise was the execution of Shore Excursions by NCL. Compared to competitors, NCL seems to take a "vendor" approach. They sell the excursions to guests, take minimal responsibility for smooth execution, and simply "pass the buck" on any complaints, pointing at the independent contractors at each port who actually provide the service that NCL sold and put its name on. Excursions were poorly organized, leading to long lines and pushing and shoving among guests as they tried to board buses (at several stops). The excursions were usually behind schedule. Stops were sometimes eliminated or substituted with no explanation. In one case a large portion of the described excursion was simply not delivered. The excuse was "Corporate writes those descriptions. We have nothing to do with them." There seemed to be a general disconnect between the On Board Staff and NCL Corporate. No issues with food quality or dining experiences. We mostly ate dinner in the Main Versailles dining room, and a couple of times in Aqua. NCL's food has improved in the last year or so, since the merger with Oceania & Regent. O'Sheehan's Grill is a good alternative to the Buffet, especially for breakfast and off-schedule meals. Our cabin steward was excellent. And overall staff attitude toward customer service was also very good. No complaints. Entertainment varied by source. The singers/dancers/production shows were excellent. The supplementary headliners were very average: a British comedian, a jugglar, a Beatles tribute band, a couple of singers. House bands were also average--not memorable in any way. The American cruise director did not seem to seek out passenger contact or feedback. The Captain was very good in his occasional PA updates, localizing his comments to the itinerary. We'll likely cruise NCL again, but will more carefully check the ship's features. Its newer ships don't have some of these issues. The Norway Fjords itinerary is wonderful, probably the most beautiful landscape we've ever visited, ranking with New Zealand and Alaska. Meanwhile, Celebrity and Azamara remain our favorite lines, with Princess and RCCL also ranking very high. Read Less
Sail Date June 2016
We choiced this cruise because of the itinerary. We've always wanted to see the Norwegian Fjords. We got the ultimate drink and dinning packages. The wine choices were very iimited with less than average quality. We felt we were ... Read More
We choiced this cruise because of the itinerary. We've always wanted to see the Norwegian Fjords. We got the ultimate drink and dinning packages. The wine choices were very iimited with less than average quality. We felt we were nickeled and dimed to death when the ultimate drink package does not include bottled water; $6+ per liter bottle. The food choices were plentiful, but the quality varies from restaurant to restaurant, and from each visit. You can order lobsters at the specialty restaurants without any surcharge, but you'll have to pay $24.99 more if you order a lobster at a regular restaurant. What? Most of the shore excursions were poorly organized. Standing in long lines and fighting to get on buses, so that my husband and I can sit together is not my idea of a fun vacation. The entertainments were very good and plenty of choices. Overall we had a good time, and it was great to see the Norwegian Fjords. Read Less
Sail Date June 2016
Went on this cruise as a last-minute alternative to ordinary overland trip to Norway. Exceptional value for my solo discount that is no longer avail in any future cruises. Emission of the ship was a considerable issue. To be more ... Read More
Went on this cruise as a last-minute alternative to ordinary overland trip to Norway. Exceptional value for my solo discount that is no longer avail in any future cruises. Emission of the ship was a considerable issue. To be more specific, it was the visible pollutants that apparently were not removed inside the chimney. That smoke ruined the view of Geiranger on an otherwise perfectly clear day. The Costa (and many other) ships ' soot were not quite as visible. The airy, daylight-filled grand atrium of the Star is stunning (becoming a rarity on NCL I reckon), but the top deck space desperately needs a redesign to improve layout - much of the original lounge space with great views has been converted to suites and extra rooms, leaving little public space overlooking the sea. The only way to appreciate the remarkable fjords without catching a cold is to grab a table at buffet restaurant or sitting on one of those benches along hallways on lower decks. Or, put on the windbreaker and layer clothing to brace the chill - forward top deck and promenade can occasionally be bearable. It might improve the experience to relocate children/teen area to expand the Lido restaurant into the aft top deck. While I did enjoy the aft promenade, integrating that part into Spinnaker Lounge could make more efficient use of the space. There might also be potential to add indoor space on aft deck 13. A cruise passenger asked when the ship had a makeover at the last day's Q&A - she was probably shocked to learn the Star received drydock facelift just in 2015. Cabin furniture need update urgently, as with the Market Cafe out-fit. But I liked the Art Deco design in certain public space, adding class to an otherwise hectic, crowded ship. Entertainment is generally good, exceptional attention to technical details for the flagship show towards end of cruise deserves high praise. But it was not for everyone's taste, esp for non-American audience. It's impossible to keep everyone happy for such a long, port-intensive cruise, however. There was no enrichment to speak of. All lectures. albeit informative to varying degrees, were designed to boost revenues - worse than my MSC that offered language lessons. The same revenue-hungry mindset was noticeable all over the place. Could be the new industry norm, but not what most people enjoyed. Game shows, bingo, dance class were most common during the day. Matinee shows were sparse on sea days. Art auctions were good for free champagne. The lizard work of Miro may still be there for a quick glimpse. Food was way better than what I expected and to my surprise, the Star team did Asian dishes generally well! Asian options are always avail in breakfast and main dining room. Breakfast options did not rotate. Variety in bakery items could have gone a long way. Service was attentive for most of the time. There was confusion over corkage fee but was sorted out after two days. Bring your own soda or sparkling water, while tea and water are free at buffet all day. Free juice in the morning is decent. North Cape cruises are somewhat an once-in-a-year event for NCL and many other mainstream lines, but if you do take one, beware satellite reception is bad beyond Arctic circle for obvious reason. You may get more Internet with a SIM card with consistent signal off the Norwegian coast than the onboard WiFi. Surf with Opera Mini when signal drops to 2G. In the end the cruise is worth solely for the itinerary. Hammerfast and Honningvag had little to offer, but the Lofoten was a gem that blended great view and seafood. Did not take any excursion except city transfers. Allow flexibility to do your own excursion esp for tender port. Read Less
Sail Date June 2016
BOTTOM LINE: The is a spectacular itinerary on a well-maintained ship with a wonderful crew and very enjoyable dining. ITINERARY: Two weeks along the coast of Norway, from Copenhagen DK to North Cape NO and return, well above the ... Read More
BOTTOM LINE: The is a spectacular itinerary on a well-maintained ship with a wonderful crew and very enjoyable dining. ITINERARY: Two weeks along the coast of Norway, from Copenhagen DK to North Cape NO and return, well above the Arctic Circle for the summer solstice (midnight sun). The scenery on this itinerary is spectacular, much of it in mountainous archipelagos like those of Alaska and Chile. The cities and towns along the way are delightful and (except for Bergen and Geiranger) they are uncrowded. More port-on-your-own info follows. SHIP: The Star is about 15 years old, but was nicely refurbished in 2015. The deck plan is a bit chopped up, with some areas requiring detours for access, but overall the public areas are very pleasant. The one weakness is the lack of a vista lounge for scenic cruising -- the top deck buffet and short hallways aft of it are the only indoor areas with full glass walls. The "free" dining rooms have some windows, but only the surcharged restaurants (mostly unused during the day) have full glass walls. You will need to be outside for good scenic cruising, so dress accordingly. CREW: The Star crew is exceptionally friendly and helpful -- a reflection of good management. The officers are also very responsive to passenger requests. The master gives scenic cruising and port info by PA, but unfortunately this is not included in the daily printed program, where entertainment and dining options seem to take precedence. CABINS: Smaller than the current industry average, but attractive, functional, and comfortable, with good climate control. The bathrooms are larger than average, with great showers. On this itinerary I opted for a (windowless) inside mid-ship lower deck cabin, so that I could have absolute darkness when I wanted to sleep during the midnight sun, and stability in case of storms in the unprotected segments of the north Atlantic (the sea was calm and the weather was fine -- just one rainy day, and that was a sea day near the end of the cruise). DINING: Dining on the NCL Star is surprisingly good. NCL prides itself on the the variety of restaurants on each ship, and the Star did not disappoint. About half of the dining venues are surcharged, but one can eat very well using only the "free" restaurants. While many cruise lines are simplifying menus, NCL instead offers a huge variety of menu choices and styles, even in the buffet. Every dining venue that I tried had good to excellent dishes available in each course. Only the appetizers in the Asian Ginza restaurant disappointed -- hollow spring rolls, tiny pot stickers, meager cabbage salad. Since the Star repositions to Asia at the end of 2016, this menu problem will probably be corrected. The Ginza main courses (Chinese-American) were fine. I did not try the surcharged Japanese (sushi and teppanyaki) Ginza options. The main dining rooms (Versailles and Aqua) are very enjoyable (identical good menus and fine service), and the "free" 24-hour Sheehan's pub offers tasty guilty pleasures. The buffet was so good that I always had breakfast and snacks there, and sometimes opted to have dinner there too. DRESS CODE: The Star is informal -- there are a few dress-up-or-not nights on each cruise. On my cruise people wisely focused on outdoor clothing (good rain gear and warm layers for scenic cruising and shore hikes). There were no tuxes, rare business suits, and few sports jackets in the main dining rooms. I managed fine with just a small (18 inch) carry-on bag plus a down vest, fleece sweater, and a goretex rain suit that I carried over my arm. This also allowed easy self-assist disembarkation shortly after 0715 in Copenhagen (before the official 0800 start time). ENTERTAINMENT: The musicians, singers, and dancers on board our cruise far exceeded the industry norm. All were very talented. One warning -- the sound level, especially in the smaller bars and sometimes in the main theater, will blast you out of your seat. Take ear plugs and do not be afraid to use them! Ear plugs are also useful in the buffet if you do not want to listen to pop music while you eat. During the day the ship is quieter than most, almost as subdued as a deluxe cruise line, but at night the crew try to push a party atmosphere, which did not match the older European clientele on our itinerary. Again, take ear plugs to the public areas in the evenings. ENRICHMENT AND SHORE ACTIVITIES: There were no enrichment activities other than a brief announcement by the captain at each port. Hopefully NCL will add this in the future. I did not use any shore excursions except for a private tour of the Lofoten Islands ex Leknes port (see logistics below). LOGISTICS: The ship doced at Ocean Kaj terminal north of the city center. I boarded around 2:30 pm when there were no lines -- embarkation took only a few minutes. Copenhagen public transport is excellent, and the city provides shuttles between the cruise terminal and Oosterport transit station (there is a half-block walk between the cruise shuttle stop and the station). Take bus #25 or #27 to/from Ocean Kaj, or bus #26 to/from other cruise terminals. The disembarkation shuttles do not start until about 0800, so I hitched a ride (about 2 km) with a local to exit the port area, then took the train from Nordhavn transit station, which is one station north of Oosterport (S-trains to city center or regional RE trains to CPH airport are fast and cheap). There were 6 cruise ships turning around in Copenhagen at the end of our cruise (a total of 15,000 pax on, and 15,000 pax off) yet my early disembarkation was a breeze. I rented a place for several days before and after the cruise via airbnb.com -- living like a Dane was great fun and is highly recommended if you have the time. PORTS ON YOUR OWN: Each port on our itinerary was enjoyable without needing to buy an excursion, with the exception of Leknes (Lofoten Islands). The Lofotens are gorgeous, but you will need to buy a tour (preferably through the roll call on this site) to enjoy them. Public transport, museums, and other venues at each port in Norway are so modern that I used a credit card (chip and pin type for Europe) in every port and did not even have to change any money into NOK. There was a good free map, tourist info center, and public transport in or near each port. Using comfortable walking shoes (joggers) and my copy of the Lonely Planet Guide to Norway, I was able to enjoy a full day on my own in each port. I will not list my favorites for each port because this review will be buried soon after I post it. Besides, if you do your own research, you will find the options that you enjoy the most -- for me that was scenic villages, panoramic hikes, and local museums -- available in abundance on this itinerary. Bon voyage! SUMMARY: This is one of my favorites of my 40 plus cruises -- very highly recommended! Read Less
Sail Date June 2016
We recently returned home to Melbourne, Australia. We had 1 nights stay in the beautiful city, Copenhagen. Time permitting, pre cruise I would suggest at least 2 nights. At the suggestion of my travel agent, I booked a balcony X ... Read More
We recently returned home to Melbourne, Australia. We had 1 nights stay in the beautiful city, Copenhagen. Time permitting, pre cruise I would suggest at least 2 nights. At the suggestion of my travel agent, I booked a balcony X category for 2 people and had considerable savings. Therefore we were not allocated a cabin until embarkation. The embarkation process was a breeze, well organised and very quick. Our cabin, 9208 starboard, exceeded my expectations. It was quite large with a large bathroom, and nice balcony with great view. Due to the nature of our cruise, i.e. cold climate we didn't spend long periods on the balcony,( but do rug up and enjoy it!) We appreciated the coffee /tea maker, the provision of a water jug and bucket of ice (kept filled), the twice daily room servicing, the cute animal towels left on our bed nightly. Our room steward was curteous and very obliging. The Norwegian Star albeit an older ship, has been nicely renovated recently. I had read reviews suggesting it was a" little tired" and showing signs of wear and tear, however we didn't find this to be the case. We had chosen a Speciality dining package for 4 meals and Ultimate drink package, which were great value. We ate at Teppanyaki, Le Bistro, La Cucina and Cagney's Steak House. These restaurants were excellent, especially Le Bistro (French) and Cagney" they were sublime! They are an occasion to dress up. The restaurants included in the cruise fare are also of a high standard. Especially Ginza Sheehans Bar and Grill. There are two main dining rooms. We preferred Versaille to Acqua as it was far more opulent, and had a nicer ambience.Especially if you like to dress up a little The nightly entertainment was fabulous. From Russian acrobats, to the very talented Spanish 4 stations (IL Divo style) to great cabaret shows with beautiful costumes and more. Two evening shows ensure everyone can attend. There were activities scheduled daily from morning until late at night. The Norwegian Star, ensures there is something for everyone aboard! The service provided, from all staff, including our cabin steward,the waiters ,mainstream and speciality restaurants, bar attendants etc was impeccable. The Ports of Call Alesund, Geiranger, Flam and Bergen were all very enjoyable and absolutely beautiful. A must do in Flam is the train ride (one of the great train journeys of the world and part of the Bergen railway). In Bergen the funicular cable ride was great. Both excursions, we enjoyed spectacular scenery. Most of the Ports were walk off which made it very easy and quick.On the one occasion we required tenders ashore, this was managed in a very orderly and efficient manner, allowing for swift passage. Disembarkation was well organised so was quick and easy. My only criticism was the long delays/ severe shortage of taxis into the city hotels or airports for soooo many people . My husband and I would highly recommend NCL Star and the Norwegian Fjords Cruise. It was worth our very long journey to the Embarkation Port. Read Less
Sail Date May 2016
Avoid the shore excursions and internet package. Overpriced and the excursions were badly organised. They simply brush complaints off and do not care. The cruise itself was fine - the buffet is horrible and some of the staff especially the ... Read More
Avoid the shore excursions and internet package. Overpriced and the excursions were badly organised. They simply brush complaints off and do not care. The cruise itself was fine - the buffet is horrible and some of the staff especially the hostesses in the restaurants rude and surly. There are no really quiet areas except the library which is tiny. The entertainment ranges from excellent to amateur. The cabin was clean, The Asian Restaurant excllent. he shopping and casno not worth a visit. he art Galler is a rip-off - beware - ou can bu he peices far cheaper on e-BaY!!! NCL took 2 months to answere my compalint. his was a rude email that adressed none of my points properly. They spoiled things with their sheer lack of custome care. If this is their attitude then I should not wish to sail with them again. I am dissapointed in NCL Read Less
Sail Date May 2016
We did the Norwegian Fjord 7-day cruise, departing from Copenhagen, in May. This was our first cruise. We were pleased with everything. The food was excellent, the employees were genuinely friendly and the ship was managed very well. My ... Read More
We did the Norwegian Fjord 7-day cruise, departing from Copenhagen, in May. This was our first cruise. We were pleased with everything. The food was excellent, the employees were genuinely friendly and the ship was managed very well. My wife and I are close to 60 years old, so traveling in May had a lot of people our own age, which was fun for us. The fjords were all I expected and very beautiful. I had wanted to see the fjords since I was very young, so it fulfilled a dream of mine. We also docked at the towns of Alesund, Geiranger, Flam and Bergen. Each had their own charm and unique things to see. It was very easy to get on and off the ship. Again, the ship and crew were very organized, which made everything easy and simple for the guests. We didn't purchase a special dining package, so we primarily ate at the Versailles and Aqua rooms. The food choices were great, with appetizers, entrees and desserts. The service was also excellent with attentive, friendly servers. We felt like we were at a top-class restaurant. We didn't purchase any of the cruise's shore excursion packages because they seemed over-priced. We booked our own excursion when we landed in Flam, which was the ferry from Flam through the Naeroyfjord to Gudvangen. It is one of narrowest fjords in Norway and had 30-40 waterfalls around 2,500 to 3,000 feet high. It was the highlight of our trip. Read Less
Sail Date May 2016
This was our first cruise ,and we must say that it meet everything we wanted ,the only down was as a cider drinker ,there was no draught cider option on board at there was an 18%service charge on drinks purchased at the bar ,so you may ... Read More
This was our first cruise ,and we must say that it meet everything we wanted ,the only down was as a cider drinker ,there was no draught cider option on board at there was an 18%service charge on drinks purchased at the bar ,so you may want to have all inclusive ?also if you wanted to do extra in the gym ie spin etc it was extra the spa was extra ,shore excursions ,photography ,casino (obvious ) all extra the cruise itself was very good value for money ,we did not make Sweden because of safety ie too much wind,The ffod in the buffet was first class the restaurants were also good but wine with dinner could be pricey and although there is duty free on board you can buy but not consume ,you get given it about 24 hours before you disembark ,The shows were like a west end production every night and there is an happy Hour ?? 17:00 -21:00 which was good if you like Stella or Brown ale Read Less
Sail Date May 2016
So. We were on Norwegian. To Norway, right? What a disappointment. Not one meal, not one night's entertainment was devoted to NCL's home country. We were on the Star. Is this ship tired. The sofa in our mini-suite was ... Read More
So. We were on Norwegian. To Norway, right? What a disappointment. Not one meal, not one night's entertainment was devoted to NCL's home country. We were on the Star. Is this ship tired. The sofa in our mini-suite was threadbare on the edges. The carpet appeared worn, and the bathroom shower door was rickety. The public spaces were -- ummm -- well-used, and in some areas, the carpets were filthy. We were put off by the look and smells in the World Market Cafe. Reminded us of a hospital cafeteria. O'Sheehan's was worse. The tables were sticky, sometimes greasy and more than once our silverware was dirty. Be prepared to wait in lines at Versailles. Our ship wasn't full and every meal we ate there meant a 20 minute wait in line. I talked to the restaurant manager and he said it was because we all came at once. Not really. I came at various times. Same story; a wait. Because my sis and I booked a mini-suite for about $2000 each, our package included meals in the specialty restaurants which were actually good. Servers were a lot of fun. However, as we were in line for the emergency drill, we learned the passengers in the next cabin had initially booked an inside, lower-deck room, only to have been upgraded for the sum of $399 each, and their college-age daughter was on board for free. Disappointment! We quickly tired of the ship's continuous shilling, attempting to get us to buy art, massages, items from the gift shop. I suspect this incremental revenue offsets the low cruise fares, but still, it is tiresome. Now. What about those pricey optional tours. Really, the only way to see the sights in Norway so you're stuck. But don't expect the guides to be knowlegable or informative. They are neither. More like minders than guides. Expect the woman who led the grand tour of Copenhagen from ship to airport. She was superb. So, if you book NCL here how to look at it: Compare the experience you'll have with seven nights in a Hampton Inn, dining in chain restaurants where the service is OK. Know the people in the next room are getting your same deal for significantly less. Sigh, and enjoy Norway. Read Less
Sail Date May 2016
This was our first cruise, so we did not know what to expect, but we are definitely going again. The best thing on board is the high quality and selection of the food. The service was fine and we never had to wait long. Sadly some drinks ... Read More
This was our first cruise, so we did not know what to expect, but we are definitely going again. The best thing on board is the high quality and selection of the food. The service was fine and we never had to wait long. Sadly some drinks and soda tasted like chlorine, but the wine was great. The balcony cabin was fine and the staff real friendly and nice. The only disappointment: We booked a Shore excursion for a 4h hike in Geiranga, that was not worth the money as we could have walked to the waterfall on our own, not having to wait for the group all the time. We spend one night at the Casino which was great fun. All the ports are amazing. We enjoyed to walk up the Mountains where the views are amazing and in Bergen we went up to the Mountaintop with the Ulrik-lift. Read Less
Sail Date May 2016
I chose this cruise because it was to a part of the world I had always dreamed of seeing. There were 3 of us and we were taking advantage of 3/4 person is free. We also had the package of dining 3 nights free in a specialty restaurant, ... Read More
I chose this cruise because it was to a part of the world I had always dreamed of seeing. There were 3 of us and we were taking advantage of 3/4 person is free. We also had the package of dining 3 nights free in a specialty restaurant, $50 off of each port excursion & $100 on-board credit. The cruise was also at a special rate because it was near sailing time. Before we left we were upgraded to a Family Suite for $200 each for the three of us. Well worth the money because we had so much extra room. We arrived in Copenhagen and stayed at Crown Plaza Towers next to Fields Mall, the largest in Scandinavia. We took their free shuttle from airport to hotel. The taxi to pier the next day was 345 krona. Our driver took us on a bit of a sight-seeing tour of the downtown. We arrived at the pier before 11:00 a.m. and were not assigned priority boarding until we brought it to the attention of someone who immediately took us where we needed to be and we were escorted to Cagney's, having lunch within 15 minutes. The family suite was perfect, We arrived to the usual fresh flowers, champagne & fruit. Our butler was Christopher and he was so very accommodating and friendly.The beds were comfortable and were made private if one wished by drawing the curtains.We loved the floor-to-ceiling windows from which we enjoyed views of the fjords from the coziness of our suite. We ate at Cagneys almost every morning. Loved their eggs Benedict and fresh pastry and fruits buffet. Also ate at Azure, Versailles, La Cucina, O'Sheehan's & even had afternoon snacks in Market Cafe where we enjoyed the soft ice cream and fresh cookies. We liked all the food and can only complain that The Bistro needs to change its menu sometimes, O'Sheehan's needs to not leave sour kraut off its Reubens and Versailles needs to add something besides tuna to the tuna open-faced sandwich.The service was perfect in the dining areas, the staff friendly and welcoming. The hot tub was not as warm as we would have liked to offset the cold air on deck. Glad we had the robes from the suite as we left the pool area. The main thing that bothered us was that the ship carried MSNBC for 4 days along with British news and there after carried THREE British news stations and NO American news.They could offer no explanation as to why MSNBC disappeared. Would certainly sail with NCL again, especially if there have American news. We did not take part in any of the activities on-board other than the hot tub. Read Less
Sail Date May 2016
Took a 14 day cruise to Norwegian Fjords and then on to the Baltic for a 8 day cruise. Had an aft facing suite on deck 8, but it was only equivalent at best to a balcony stateroom on other lines. NCL lost our pre cruise booking information ... Read More
Took a 14 day cruise to Norwegian Fjords and then on to the Baltic for a 8 day cruise. Had an aft facing suite on deck 8, but it was only equivalent at best to a balcony stateroom on other lines. NCL lost our pre cruise booking information and we had to spend a long time at the boarding counter while they rectified their records. Once on board, the very same records were lost again, and even though the staff were most apologetic, all of our prepaid, prebooked items were lost in the system. Even when I corrected the information and it was rechecked at HO in Miami, once again all information was lost. Lots of sick people on board with the flu (still). Ship is getting pretty tired. Staff on the whole were good, with some excellent staff members in the Aqua dining room. Food was really good, even in the general restaurants, but especially in the specialty dining. Butler service in my opinion was not much good. On board entertainment was excellent and tours were generally of good value, but some were stretched to fill in the time with useful content. It was just so frustrating to have to keep reminding staff of the very same oversights again and again. I have cruised with 3 other lines and found them to be of better value, if you can source the destinations you want, I would travel with another line. Disembarkation was easy. Fitness centre was pretty good, with a number of the usual machines. The spa staff were great, and we enjoyed some delightful spa treatments on several occasions. These services are always expensive on board, but standard was really good. Read Less
Sail Date June 2015
I was on the Star in 2013 for a 9 day cruise to the Baltic’s and said I would never cruise NCL again. So while I was looking for my next trip, which would be to Norway, lo and behold which cruise company and ship come up with the best ... Read More
I was on the Star in 2013 for a 9 day cruise to the Baltic’s and said I would never cruise NCL again. So while I was looking for my next trip, which would be to Norway, lo and behold which cruise company and ship come up with the best itinerary going as well as a great price. NCL and the Star. I took it because, at the very least, I felt NCL did a phenomenal job of getting us on and off the boats in port and I really wanted that itinerary. Let me tell you, my experience this time around was great. Not that the last time was horrible. The ship was disappointing from unfinished balconies and workman in the room making the balconies unusable after painting (for several days). Then again, the ship isn’t known for the quality of its food. That much hadn’t changed but since both of us in the room weren’t planning on eating binges the quality of food didn’t affect us as much. Con: Room service now has a fee of $7.95. Apparently implemented a couple cruises before ours. That limited our use of the service. I will say when we did order, our order was huge and I used baggies I brought to save items like PB&J sandwiches and chips for the next day. It worked out pretty well. Con: Food is still so so. Con: The bed was really uncomfortable and lumpy. Our steward was great and brought us a couple of foam mattress pad toppers which helped a lot. We loved our steward. Pro: This time and last. The ship’s crew are outstanding. Pro: I ordered the room decorated and with a cake as I was taking my niece for her first trip to Europe. The room looked great and when the cake came, instead of the 10″ cake I was expecting, we got this huge, beautiful Bon Voyage cake. It was way too big but cool and we shared it with our steward. Pro: The itinerary was great. It even hit a place on my bucket list I never really expected to get to. Reine, Norway in the Lofoton Islands. Everyone should go there. Pro: We really loved the finale show in the theater on the last night. Pro: It’s easy to get around the ship and not overly crowded. Pro: Took our first shore excursions with the ship and they were each great. I was really surprised at how good they were. One was to Trollstigen and was an 8 hour bus tour. I really worried about how uncomfortable a trip that long would be as I have medical conditions that sitting for a long time can bring up. Turns out we stopped frequently at all the right locations and had a chance to walk around and take pics. Lunch was a great buffet where tables were all prepared for each bus as they came in. No trouble what so ever in getting a seat and food. Really enjoyed the excursions. I would have written reviews but by the time I got back they were no longer on the site to do so. If I remember, I will try next year when they open up on the NCL site. We rented cars at 3 ports and in 2 the cars were delivered to the dock for us. Don’t be afraid to drive and explore. It’s a blast. All in all this trip changed my mind about NCL and I will continue to use them although my next trip is with Royal Caribbean as they had the better itinerary for Christmas 2016. Sorry NCL. For me it’s all about the itinerary. Read Less
Sail Date June 2015
This is our second cruise on NCL in as many years. We love the casual attire policy and the freestyle dining. Having cruised with HAL, Princess & RCCL multiple times, this is our favourite cruise line. We arrived into Copenhagen ... Read More
This is our second cruise on NCL in as many years. We love the casual attire policy and the freestyle dining. Having cruised with HAL, Princess & RCCL multiple times, this is our favourite cruise line. We arrived into Copenhagen after a long flight and checked into the Hilton Airport Hotel which was a very convenient (directly connected to the airport terminal) & pleasant hotel. The room was large by Danish standard (which we were to find out later post-cruise) and breakfast was a lovely spread. We took a taxi which was supposed to cost approx. 350DKK but as it was a public holiday, we ended up paying 500DKK. Embarkation was effortless as we were in a penthouse suite. We were met by our concierge, Hano, and escorted straight to Cagney's for lunch. A wonderful perk for suite guests, not having to jostle with the crowd at the lunch buffet. Afterwards we went to check out our aft-facing suite with wraparound balcony. It was a lovely size for 2 persons and the balcony though narrowish, had lovely views as we could walk around to the port side. There was a bottle of champagne in the ice bucket as a welcome onboard gift. Shortly afterwards, our butler Cipriano appeared with some canapes which became a daily treat. We had complimentary Ultimate dining package, unlimited beverage package as well as a generous onboard credit. We went up to the Bier Garten for drinks, it was a lovely sunny day. Unfortunately the cigarette smoke from neighbouring tables cut short our stay there. The sail off party featured some ten dancers with great lively music. The ship in general was smaller than what we are used to but that suit us fine especially since we were in an aft suite. We found the ship to be on par with the older RCCL ships like the Legend & Rhapsody. It was certainly similar to the Jade in terms of cleanliness & maintenance. DINING We ate in Aqua the first night and found the ambience & service a little underwhelming compared to the Jade. We were glad to have the Ultimate Dining Package for the specialty restaurants. Moderno Churrascaria Surprisingly good especially the lamb chops. Great friendly service, lots of interesting side dishes to complement the meat. Flip the card to green at the table to enjoy the great flow of different meats or red to indicate a little rest. Cagney's Steakhouse We enjoyed the dinner here even though we ate some breakfasts and lunches here as suite guests. Service was always friendly and the food of a good standard. Le Bistro Much touted in reviews but we were not enamoured to the small table for 2 which could barely contain all the plates & glasses. We were also squashed between 2 other tables which were barely arm's length away....Service started well but between the main course and dessert, our server could not be found for the longest time. We had another reservation which we cancelled and exchanged for La Cucina. that turned out to be a great decision. La Cucina We had not planned to dine here due to the average reviews but got a place at 9pm on our last night and it turned out to be one of the best dinners we had onboard. What a refreshing change from Le bistro. Here the restaurant was spacious, we had a lovely table by the window and the next table was a decent distance away. Our server, Alejandro, gave us top notch service and we cannot commend him enough. He addressed us by name (even asked how to pronounce them correctly), was attentive and kept coming in between courses to let us know that the next dish would be served shortly. He took pains to ensure that our orders were done correctly when we requested combinations not in the menu. The food was delicious and I would highly recommend this restaurant. Teppanyaki It was so difficult to get a reservation online at a decent time. However, Hano our concierge worked his magic & got us a dining spot at 7pm. The showmanship was brilliant and the chefs very amusing. Being Japanese foodies, we found the food average - a little too oily for our liking. Buffet Restaurant Some good offerings here at dinnertime - prime rib one night. We ate here a couple of lunchtimes when we returned from port and Cagney's was closed. Fairly good spread of average quality. Generally not difficult to find a table even when busy (unlike RCCL where we were hardpressed to find seating at peak times). O' Brien's 24 Hour Restaurant We went one day for an afternoon snack after returning from port. We were told no food was being served at that time as it was in between mealtimes. We decided to get drinks and wait the 15minutes till food was served. Despite the place being less than 20% occupied, we could not get service for 10 minutes. We caught the eye of one of 3 wait staff & thought he would soon come by to take our orders but no...he ignored us. We then started flailing our arms to catch the attention of the other 2 staff in our vicinity but they didn't see us !! The lady who seated us who was right across the huge restaurant saw us & came by. After explaining our exasperation, she remarked that the wait staff probably ignored us cos they thought we wanted to order food - what?!? At that we decided we have had enough....the buffalo wings we wanted could be ordered through our butler and enjoyed in our suite. Why bother with such lousy service. As we were walking out, the asst manager of the restaurant came up and apologised but we decided enough was enough. We got the wings in our suite 10 minutes after ordering them through our butler. The asst manager sent us chocolate covered strawberries and a bottle of wine the next day to make up for our experience. It was akind and thoughtful gesture. ASIAN FUSION It was great to have this option but food standard was below par. The barbequed pork noodles I had was substandard - the pork was hard and dry, the noodles thick and chewy. The tapioca dessert was good and authentic. SHOWTIME The entire range of shows was the best at sea we have seen. The NCL dancers and singers were excellent and the singers could dance well. The shows were edgy and the choreography refreshing and mesmerising. The aerial ballet couple were simply outstanding.we enjoyed all the shows immensely. THE SUITE The aft-facing suite with the unending ocean view was fabulous. We enjoyed many hours of sitting on our recliners on the deck sipping coffee, reading a book and enjoying the canapes. We missed this on a couple of days when it rained in Norway. Gorgeous sunsets at close to midnight could be viewed straight out of our suite. PORTS We enjoyed all the ports immensely and found Norway such a beautiful place. All the ports were easily accessible simply by walking off the ship or in the case of Flam, just off the tender. We did our own bookings and tours. Alesund - we did the walk up the hill which was pleasantly shorter than expected. Great views of the town all the way.Nice shopping in town for souvenirs. Geiranger - we had booked the bus trip to Eaglesbend which was lovely. We also did the RIB tour in the afternoon which was awesome and highly recommended. This brought us to the waterfalls at close range and we could also see the disused farms high up in the cliffs. Flam - we did the Flamsbana on our own. Had booked from home for an early afternoon trip. Lovely and highly recommended. Bergen - raining non-stop but we just walked around the beautiful Bryggen harbourfront. Saw the old Hanseatic wooden houses, enjoyed the Fish Market and souvenir shopping. Free wifi was available at all the tourist offices in the ports. Many tourists and ship crew were crowding round the area for this. DISEMBARKATION All good things must come to an end. We enjoyed a leisurely breakfast at Cagney's before waiting for the suite disembarkation. We chose the late timing and got off at 9.30am. Straight to a taxi accompanied by our concierge and we were at our Copenhagen hotel 20 minutes later. POST CRUISE HOTEL We stayed at the First Mayfair which was very well located next to Tivoli gardens and the central train station. Very pleasant place but rooms were small (we understand this is common in Copenhagen). All in all a wonderful vacation. We are in love with Norway and will be planning to sail to the North Cape in the near future....with Norwegian of course! Read Less
Sail Date June 2015
The itinery was just too good to pass up,have been on several NCL cruises but you have to go to Norway with a cruise lines called Norwegian cruise lines! There were only 2 dates for a 7 day cruise to Norway and as this one co incided ... Read More
The itinery was just too good to pass up,have been on several NCL cruises but you have to go to Norway with a cruise lines called Norwegian cruise lines! There were only 2 dates for a 7 day cruise to Norway and as this one co incided with holidays I could take we sailed over whit bank holiday weekend. The weather was cool and rainy which put a bit of a dampener on things [pun intended] but was still a very enjoyable cruise. Sailing along the fiords meant was more like a river cruise with spectacular scenery most of the way instead of only when in and out of ports. Even on sunny sea day it wasn’t sunbathing weather so no problems with chair hogs on this cruise! We had a balcony cabin which was still worth it even if too cold to sit out there was still the benefit of floor to ceiling windows to admire the views. Food We had 2 complimentary meals as Platinum latitudes to be used in La Cucina, Le Bistro or Moderno. It was difficult to get reservations as most speciality restaurants were heavily booked by embarkation day. We got 6 pm reservations for La Cucina and Moderno. We preferred food and ambience at Modernos. Would I have dined there if hadn’t had vouchers? I doubt it as we are fine with the included restaurants. We ate one night with new found friends at Versailles but ate most meals at O sheehans .Breakfast at buffet and once at night. Drink We went for the corks and caps package at $44 per day plus 18% gratuity which was worth it for us especially if you go for higher price wines like pinot noir or prosecco. If only drinking beer it’s harder to make it worthwhile. The Ultimate Beverage Package was $59 per day plus gratuity or $55 per day if booked pre embarkation. If you drink cocktails or whisky brandy etc this is the one for you Wine packages where you buy several bottles wine for a 20% discount still available as well as buckets of beer where you buy 5 bottles and get 1 free Spa On this cool weather cruise the thermal spa pass at $129 for the week was great. It includes padded loungers that overlook the aft of ship with floor to ceiling windows. Also includes small swimming pool, Jacuzzi, therapy pool and sauna and steam room. Treatments are pricey but look out for spa special offers particularly on embarkation and port days There was only one issue we had with a stale cigarette smoke apparent several times when we opened the cabin door. We don't think it was caused by neighbours flouting smoking ban on balconies but a problem with air conditioning unit. Despite several complaints and visits by maintenance the problem was never resolved. Ports we stayed on board Alesund and Bergen as weather wasn't too good Geiranger booked online Mountain bus tour to Mount Dalsnibba which unfortunately road was closed by snow so had an alternative trip to 2 scenic viewpoints and a mountain lake Flam -a member of our roll call got 2 group bookings for 30 people each for the scenic Flam railway-we were on the same train as a large group of NCL shore excursioners who paid over $100 more for the same experience [OK they had waffles included at a hotel near the top but that makes it a very expensive waffle!] Read Less
Sail Date May 2015
We had had 4 nights in Copenhagen before the cruise with an AFS daughter having travelled from New Zealand with a fortnight stop in the UK to see families. So when we arrived at the port to embark we were really in "Holiday ... Read More
We had had 4 nights in Copenhagen before the cruise with an AFS daughter having travelled from New Zealand with a fortnight stop in the UK to see families. So when we arrived at the port to embark we were really in "Holiday Mode" having had a really enjoyable pre-cruise holiday with family. We arrived at the port by taxi and had a very easy passage from the taxi on to the ship, cases were whisked away and we carried our "carry-on" into the hall where everything went well as we were Platinum and no one was waiting in the Platinum line. Straight to the main dining room for a lazy lunch before going to out stateroom to unpack. I spent quite a lot of time in the pool and walking round the deck, needed to make sure I didn't put on more than the regulation 1lb a day!! We ate in the MDRs for all three meals a day and had exactly 1 meal that we could make any adverse comment about. We really enjoyed our food, the service was great and we were able to order extra that were not always on the menu, notably crackers & cheese instead of dessert. We were in an Inside Cabin low down in the ship and were very happy with it as we could sleep whenever we wanted, rest many afternoons, with it nice and dark. No noise at night to disturb us either. We enjoyed taking an NCL arranged tour every day we were able, expensive but generally great. We were sick and were unable to do the St Petersburg tours we had booked, luckily we knew early enough and were able to cancel in time to get a refund. Pity though we were unable to get into Stockholm, we were looking forward to that. We didn't take part in many arranged activities but my wife did enjoy those she went to. We did enjoy the "get togethers" to meet the crew etc. She did enjoy all of the evening entertainments, she went most nights, not my thing. She would have preferred less repetition in the two cruises. Disembarkation was very easy as we were carrying our own luggage and were in no hurry as we had arranged to meet our AFS daughter at lunchtime at her house. It was easy to get a taxi when we wanted. All in all we had a really great time spoiled a little by horrible colds that lasted 3 days. Read Less
Sail Date May 2015
Norwegian Star Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.7
Entertainment 4.0 3.8
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.7
Enrichment 2.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.7
Rates 4.0 4.0

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