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Norwegian Jewel Family Cruises Cruise Reviews

Norwegian (NCL)
Norwegian Jewel
Destination
Departure Port

Traveler rating

Excellent

240

Very Good

160

Average

84

Poor

70

Terrible

31

Cruise type

70 Norwegian Jewel Family Cruises Cruise Reviews


Maeshel avatar

Maeshel

4 Reviews Written

2 Helpful Votes

Jewel A big disappointment.

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We chose this cruise as a family cruise. My self, wife , son, 2 grandkids and my 92 tear old mother. Cabin: Our cabin was 9545 and is the worst cabin by far that I have had on any cruise. Your could here the ...
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Sail Date July 2019


handanege61 avatar

handanege61

1 Review Written

1 Helpful Vote

Disappointment

We chose this ship because my husband and my daughters did the same trip six years ago. They were very happy about the trip. There was nothing similar. I want to start with airport to cruise ship transfer. We ...
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Sail Date July 2019


Alys22 avatar

Alys22

3 Reviews Written

3 Helpful Votes

Time to switch to a new cruise line.

It's always been on our bucket list to check out Alaska. Our three previous cruises had been on NCL to the Carribean, Transatlantic, and Mediterranean, so we booked this one with NCL a year in advance. Embarkation ...
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Sail Date May 2019


sergeysl avatar

sergeysl

1 Review Written

1 Helpful Vote

Ok cruise but False information provided by captain and crew

we had 7 days inner passage cruise from Vancouver to Seward. It was our first cruise and we were very excited about it. We had a party of 5 people and booked two staterooms. According to our more experienced friends ...
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1 photo

Sail Date May 2019


Trochetia avatar

Trochetia

1 Review Written

8 Helpful Votes

Not good experience

NCL Jewel South East Asia March 2019 - 12 day cruise. We are a couple from Montreal, Canada and travelling with a 6-yr old who enjoys adventure and travel as much as we do. This is not our first cruise, but ...
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Sail Date March 2019


TheoJ avatar

TheoJ

2 Reviews Written

3 Helpful Votes

Far to little time ashore (to do non NCL excursions)

Went on this cruise with two friends. Generally saying the ship spent far to much time navigating from one port to the other and spent ample time when it was at a location, making it not possible to make a longer ...
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Sail Date January 2019


alpee avatar

alpee

1 Review Written

1 Helpful Vote

Procedures disorganized, room was noisy, food weak and slow service, weak shows

This was my second Norwegian cruise. Norwegian is pretty low cost and has some good itineraries that make it appealing especially in some of the areas where the ports seem to be more expensive (Baltic and Australia ...
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Sail Date December 2018


You got to be kidding avatar

You got to be kidding

1 Review Written

1 Helpful Vote

Not satisfied

Food in buffet very ordinary club standard, sometimes less. Finding somewhere to sit was a feral activity like an overcrowded food court in a shopping centre at lunchtime a few days before Christmas. Food in ...
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Sail Date December 2018


thomasthompson750 avatar

thomasthompson750

1 Review Written

1 Helpful Vote

Not many pluses

Food not the best not much variety pasta and fish ,Christmas Day some food was cold ,wouldn’t recommend ship or cruise go up to desk and take gratites off or you’ll stung for massive bill just tell you tip who ...
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Sail Date December 2018


TomAbq avatar

TomAbq

1 Review Written

A Big Letdown

In 2017 we sailed on the Norwegian Getaway, in the Haven, and it was terrific. Everything went well. But, this year we chose the Jewel for the itinerary and it was not even in the same league as the Getaway ...
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Sail Date November 2018


AmNotRay avatar

AmNotRay

2 Reviews Written

11 Helpful Votes

GLACIERS saved this from being rated 1 Star

Have had good to great experiences on NCL and decided to give them a go on their inside passage cruise - first time in that area. Contacted my regular NCL rep and he advised that the Jewel would be the best fit. ...
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Sail Date June 2018


Blessed Travelers avatar

Blessed Travelers

1 Review Written

4 Helpful Votes

Disappointing Experience

This was a family cruise with a total of 8 family members. NCL was chosen because other family members had previous experience with this Cruise Line. While we had a great time with family, and the excursions ...
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Sail Date June 2018


Livelaughlove64 avatar

Livelaughlove64

1 Review Written

1 Helpful Vote

Loved ALASKA not NCL

I chose this Cruise for the destination of departing from SEWARD and returning to Vancouver BC Canada. The cabin was ok; still outdated in decor and amenities. Our cabin was cleaned well and was the best part of ...
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Sail Date June 2018


ChemE521 avatar

ChemE521

1 Review Written

Excursions offered little content and at times unsafe. Excursions were hurried

Being from North American, we traveled about 10,000 miles to be on the NCL Jewel cruise. The cruise started in Sydney and when as far as Adelaide and returned to Sydney. The most important part of this cruise was ...
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Sail Date February 2018


Buddy2005 avatar

Buddy2005

2 Reviews Written

6 Helpful Votes

NCL service is awful

Alaska was our dream destination. Me and my husband decided to go at the end of the season because of the value we got for 10 day Alaskan cruise plus there were 9 other people in our group and that was the only time ...
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Sail Date September 2017


fwbulldog avatar

fwbulldog

1 Review Written

13 Helpful Votes

Floating sales pitch

Nickle and dime to death. Can't even bring a bottle of water. Can't fill up your own water bottles in the cafeteria. Can't get soda anywhere but the bar. Watered down, overpriced drinks. Sub-par entertainment ...
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Sail Date July 2017


Dilmemma avatar

Dilmemma

1 Review Written

8 Helpful Votes

Not Up to Par with Other Cruise Lines

I chose this cruise because we had family members coming in and we were able to book last minute on this ship. The price was really good - less than $500 per person for a 7 day Alaska cruise. We have cruised ...
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Sail Date June 2017


bridgebumz avatar

bridgebumz

1 Review Written

5 Helpful Votes

Stay Away

We had a mini suite and the cabin was fine. Good space for two, nice veranda. Ship staff was awful, especially guest services. The individuals working this desk were rude, abrupt, unknowledgeable and not ...
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Sail Date March 2017


TCHQ avatar

TCHQ

1 Review Written

5 Helpful Votes

First Time is also Last Time

This was my first time with Norwegian. Honestly, I was very disappointed with everything, from food to entertainment. For 15 days, we had the same menu in the Garden Café, in specialty dining venues like Chin ...
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Sail Date January 2017


sperdue65 avatar

sperdue65

1 Review Written

2 Helpful Votes

Norwegian Jewel, Alaska Cruise -- This cruise was very disappointing!

This cruise was very disappointing! First of all, Norwegian cancelled our Skagway port. This was very upsetting, especially since I found out 2 days before sailing! This was going to be the highlight of our ALASKAN ...
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Sail Date August 2016


dtheresa avatar

dtheresa

1 Review Written

2 Helpful Votes

ncl jewel ..oct 9-16-2016

Oct 9-16 i was on the ncl jewel, 4 days before we left we got a email from the cruise line that we would miss mazatilon. the port we wanted to go to. we could not rebook the cruise ti close to sailing. had they sent ...
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Sail Date October 2016


Boston Pats Girl avatar

Boston Pats Girl

1 Review Written

4 Helpful Votes

Poor Customer Service, Dirty and Infection Control guise!

This was a family cruise (13 people) and the trip to Alaska was indescribable. Leaving from Seattle was great. We arrived early to tour the area and experience a snapshot of Seattle. The embarkation process was ...
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Sail Date August 2016


CurlySue2 avatar

CurlySue2

1 Review Written

5 Helpful Votes

Spent more time in Seattle than ALASKA!

BEWARE. Norwegian just completely cancelled our stop in Skagway, which we found out about on the second day of our cruise. Guest Services claimed that all guests were informed PRIOR to the trip (some guests stated ...
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Sail Date August 2016


Pjpeveto avatar

Pjpeveto

1 Review Written

9 Helpful Votes

Not a Great Cruise

I chose NCL based on a great cruise in Europe on NCL we took a couple of years ago. This cruise was very disappointing from several aspects. First, due to mechanical issues, they eliminated one of the Alaskan ...
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Sail Date August 2016


feisty pirhanna avatar

feisty pirhanna

1 Review Written

2 Helpful Votes

Alaska is amazing. The Jewel is not.

We chose this cruise and ship for the Alaska experience. Our check in process was hours long due to slow computers. Not starting off well. We stayed in the Haven. People in the cabin next door were smoking. ...
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Sail Date July 2016


Norwegian Jewel Ratings

CategoryEditorMember
Cabins3.04.1
Dining4.03.7
Entertainment4.04
Public Rooms4.04.2
Fitness Recreation4.03.9
Family4.03.9
Enrichment1.03.4
Service3.04.1
Value For Money4.03.8
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