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40 Bayonne (Cape Liberty) to Caribbean - Eastern Cruise Reviews

Well just got back today from my second RCL cruise and definitely my last. I have been on 14 cruises and this was the worst one I’ve ever been on. My husband, son and I had a balcony room on the 11th floor. I will say the room was nice ... Read More
Well just got back today from my second RCL cruise and definitely my last. I have been on 14 cruises and this was the worst one I’ve ever been on. My husband, son and I had a balcony room on the 11th floor. I will say the room was nice and stayed very cool throughout the whole voyage. That was great. There was nothing else positive. Food was just ok in the buffet. Very little variety. A little better in main dining room. Coffee horrible. Our toilet overflowed 5x during the 9 day cruise. They had to come in and replace the whole toilet and it still overflowed. Water was clean but flooded whole bathroom. This was happening to a lot of people on the ship. The North Star was broken all week and actually was broken before we got on the ship I found out. Nobody ever got to go on at all. We had 2 reservations for it which meant nothing and they never informed anyone it was broken. It’s literally the main attraction of this ship and one of the reasons I booked it. Everyone was very disappointed. We had reservations for the We Will Rock You show. 1000 people in the theater waited an hour for the show just to have a guy come on stage to tell us to leave because the show is cancelled due to technical difficulties. People were not happy. Another show also cancelled due to technical problems. The entertainment on this ship is the worst I’ve ever seen. The few shows I did get to see were boring and lackluster. The goodbye show was so so bad. I feel bad for the crew on this ship because they do not look happy at all. Overworked and underpaid and it shows. Nobody bothered with us unless they were trying to get money. They nickel and dime you the whole cruise to the point where you want to hide somewhere. $3.00 for a little bag of popcorn for the show.....which gets cancelled anyway. The wait lines for any of the activities were way too long. Bumper cars, flow rider. The bigger ships just mean more people. This benefits the cruise line not you. They keep touting how great these huge ships are but more cabins don’t mean more fun for you. I’ll stick to smaller ships from now on. When I voiced my issues and concerns with guests services they did absolutely nothing for us. This will definitely be my last RCL Read Less
Sail Date June 2019
We have chosen the room with a balcony and were hoping that it would be comfortable. It definitely wasn't. The sofa was extremely uncomfortable and we couldn't sleep properly. There were not enough activities for the kids ... Read More
We have chosen the room with a balcony and were hoping that it would be comfortable. It definitely wasn't. The sofa was extremely uncomfortable and we couldn't sleep properly. There were not enough activities for the kids (teenagers), once they cancelled rollerblades and didn't even bother to notify us so we came with our daughter for nothing and was very disappointed. The shows were OK but they repeated themselves all the time. Spectra was almost every day which made it very boring. The other two repeated themselves as well. The price didn't include even soda (and we paid for that cruise much more than we could have paid to other companies), just water and lemonade. During the last day they didn't even have the lemonade (they said that they didn't have enough) but on the other hand, they asked to write a great review about their service and mention their names. It was ridiculous. 9 days for this kind of cruise? definitely too long, especially when they don't have enough activities and just try to sell their stuff (art, gold, etc). The food was fine, but almost the same every day. I definitely didn't expect it would be like that. Read Less
Sail Date August 2018
The food was not good at all,no better than Dinner food at home.The service was good but the ship had too many guests and not enough room in the shows to fit everyone.The bingo was run very poorly a lot of issues(bad issues)Breakfast was ... Read More
The food was not good at all,no better than Dinner food at home.The service was good but the ship had too many guests and not enough room in the shows to fit everyone.The bingo was run very poorly a lot of issues(bad issues)Breakfast was not the best due to the large amount of guests on the ship(hard to find a table to eat on)The food was like dinner food,not the best quality at all.Also not enough chairs at the pools to sit on.The pools were also too small (not enough room for all the guests)Sometimes the waiting lines at the main dinning room were 1 hour,not good at all.The ships private island was not up to par as other cruise lines were.The food on the private island was bad also,and not served hot.The drink service was also not up to par.Over all this ship was a big disappointment.I would not return to this ship ever again. Read Less
Sail Date June 2018
$3 for a bottle 16oz water, I couldn't bring are not bring water or soda on the ship. I felt like a cow being led to the slaughter when it was time to eat, you have to run and get a table. And you cannot leave a drink on the table ... Read More
$3 for a bottle 16oz water, I couldn't bring are not bring water or soda on the ship. I felt like a cow being led to the slaughter when it was time to eat, you have to run and get a table. And you cannot leave a drink on the table cuz, it will be gone and someone else be sitting at that table, this is my second cruise with anthem of the sea but this so far was the worst ever. Lobster night, yay...No... the lobster was tough, after struggling getting the lobster out, on my second Lobster the server came around and took the lobster out, still the lobster was tough. The announcement came on the loudspeaker making emphasis on the fact that you need to give more money (gratuity) for the service you received, not once not twice at least four times!! The liquor and beverage package the price totally ridiculous!! Read Less
Sail Date May 2018
The ship was not as great as everyone made it sound. Everything being located in a general area made it feel overcrowded during the cruising days. You also feel like you are being herded like cattle whenever there was an event or even ... Read More
The ship was not as great as everyone made it sound. Everything being located in a general area made it feel overcrowded during the cruising days. You also feel like you are being herded like cattle whenever there was an event or even trying to get to the Windjammer dinning room (the buffet). I wouldn't do this cruise again, and when I expressed my disappointment to guest services, they did nothing to help. They apologized...but didn't help. I've filled out their post-cruise survey so we'll see if they respond and do anything about our poor experience. Getting on the ship was confusing and unclear. We were told our inline check in was fine but as soon as we tried to get on the ship they made us wait because the photo's didn't work...when they had been uploaded weeks in advance and the people at security seemed to not notice an issue. We had a balcony room, which was nice. At least we felt like we could get away. Our room attendant was amazing and worked very hard. Other staff...not so great. Many were disorganized and inexperienced. They often couldn't help us. Some staff were pushy when it came to sales. The food was awful. The quality of the food was so poor and often wasn't cooked well. Things were soggy when they were supposed to be crispy and often times not prepared well. We had such high expectations for the food and was most disappointed by that. We also made reservations for dinner every night and still had to wait 30min to get a table most nights. The food service times were inconvenient too and the room service selection was awful...and there was a charge for room service. Most of the more interesting food options were for extra charge too. Gratuity was automatically added to absolutely everything. I'm surprised they didn't charge extra for breathing. The excursions were a rip off. They charged $50/pp to take people to a beach, where if you just did it yourself it was $7/pp by the same kind of vans! The drink packages were outrageously priced and the drinks were all watered down. The internet package was just criminal! Beach chairs on the only open area were tied down and facing inward instead of the ocean...who goes on an ocean cruise and wants to sit in the sun watching people walk by? Half the pools were covered and felt like cheap community center pools. The shows were not well performed. A couple of people could really sing, and they weren't given major roles...but other people who were mediocre at best had more prominent roles. They were painful to watch. Do yourself a favor. Save your money and go with Carnival. Read Less
Sail Date May 2018
I dislike this cruise so much I am writing this review from my deck instead of enjoying my vacation. First the food..... terrible. The quality the times that restaurants are open are both terrible. You can not get breakfast before 7am to ... Read More
I dislike this cruise so much I am writing this review from my deck instead of enjoying my vacation. First the food..... terrible. The quality the times that restaurants are open are both terrible. You can not get breakfast before 7am to 1030, lunch is at 12 to 3, dinner is 530 to 9 out side of them times you have to eat some of the worst pizza I've ever eaten in my life. How exactly does one mess up pizza?!?!?! Seems to be no sauce on it at all I've seen numerous people applying ketchup atop of it.... that should say it all right there. Them hours list above are not for only the seated dining areas but also the buffet, on Norwegian you can pretty much go eat any time you want. The food they have for lunch is "ethnic" dinner type foods from Indian to Asia to stuff like sausberry steak. No chicken tenders, grilled cheese, wings, onion rings, quesadilla, no "American" type bar foods for a quick easy food lunch. Basically I was spoiled by Norwegians O'sheehan's if you enjoyed that for lunch you will hate it here. Befour you enter the buffet they make you wash your hands in a small room with 4 sinks that have not appeared to be cleaned since day 1 I feel dirtier after 8 leave that "washey washey" room. The rest of the boat also falls short of norwegian very little out side are small over crowded pools, the attractions are always packed expect over an hour wait for the surf attraction, the IFLY is not great they dont let you fly above the instructors head he places his hand on your back to stop you from going higher. I cant not think of a single reason anyone would return to Royal caribbean after being on both norwegian and royal caribbean, norwegian is way more bang for your buck it cost less the drink packages cost WAY less the attractions are way better the food is so much better. I head someone on the boat say it's weird you dont see any other cruise ships out here to witch his friend replayed because everyone would be swimming over to it just to get off this boat. When you go to port you have maybe 6 hours on the island because the time they tell you that you dock you can not leave the boat for over an hour after that time. Very misleading.... Read Less
Sail Date May 2018
This boat is huge but there is only one 6 foot circle of concrete for kids in swim diapers. They're not allowed in any pools at all. The staff was not knowledgeable about the boat or activities. Unless you're 75 and in a scooter, ... Read More
This boat is huge but there is only one 6 foot circle of concrete for kids in swim diapers. They're not allowed in any pools at all. The staff was not knowledgeable about the boat or activities. Unless you're 75 and in a scooter, this cruise was lame. There was a 45 minute wait for dining even with a reservation. Every day there was some new problem or rule that prevented people from enjoying themselves. The North Star was closed for wind most days and the iFly was only a 60 second ride. Very unorganized and scattered with most things. Room service was cold or burnt when we received it. Always felt rushed at meals for them to turn over the tables and we were solicited a lot for picture packages, upgrades, etc. always being asked for more money every chance they got. I just can't recommend this after our experience Read Less
Sail Date May 2018
The ship left port on the exact day of our 56th wedding anniversary. We were not disappointed. When we arrived in our cabin it was decorated for the occasion as were the gifts and flowers from our family . Our room steward, Keith brought ... Read More
The ship left port on the exact day of our 56th wedding anniversary. We were not disappointed. When we arrived in our cabin it was decorated for the occasion as were the gifts and flowers from our family . Our room steward, Keith brought us extra pillows and blankets as we requested. At dinner we were presented with a very delicious layer cake with white chocolate icing. The dining room crew sang Happy Anniversary. The crew was wonderful to us under the direction of Vivek Singh who is the Manager of the Main Dining Room and Alan Rys who is the Head Waiter at the Grande. Vivek always made sure that our meals were as ordered since we are seniors with some health problems as it relates to our diets. And on port days if we were late in returning from our tours, he always had our meals ready. Alan Rys is such a wonderful person. He treated us as if we were his own family. No request was too much for either Vivek or Alan. They made sure that we received the highest degree of service and these men are most certainly an asset to Royal Caribbean. We have 4 more Royal Caribbean cruises planned for 2018 and we can't wait!! Read Less
Sail Date December 2017
Chose this ship for the ports, the ship could not accommodate all the people it had. The main theatre held 1300 guests so a lot of people had to stand and the comedians only did one show. Can't ever get a seat at outside pool. ... Read More
Chose this ship for the ports, the ship could not accommodate all the people it had. The main theatre held 1300 guests so a lot of people had to stand and the comedians only did one show. Can't ever get a seat at outside pool. Charged you for everything. Gift shop had a terrible selection. Food was adequate at best. Rooms were nice. Service was ok. Ports were magnificent. And ship compared to the cruises I've been on had no WOW factor. I would not recommend this ship, always waiting on lines even guest services waited for an hour. There goal was to see how much money they could squeeze out of you and not about making your cruise a delightful one. Never experienced this with any other ship. One night they were making popcorn and they charged four dollars a bag. My brother had the drink package and wanted to take a six pack to the room they charged him 34 dollars the one night and 51 dollars another night. Read Less
Sail Date July 2017
The cabin is great and the ship is clean. That is the only positives. The camp for 11 and under is horrible!!! To participate in any special activities there is at least an hour wait and when these activities happen (limited times and ... Read More
The cabin is great and the ship is clean. That is the only positives. The camp for 11 and under is horrible!!! To participate in any special activities there is at least an hour wait and when these activities happen (limited times and days) the sports area is shut down. The food is ok, nothing to write home about. The compass only has trivia, no other activities planned. Customer service doesnt know what they are doing. IQ app only works well if you also purchase an internet package. Character breakfast is horrible compared to other cruise lines. Sports area is also shut down often for teen only or adult only activities. Entertainment staff is never around. There is also no place to get free drinks (other than coffee after 9pm. Also, not enough pools or hot tubs and the whirlpool is open for a very limited time. There is also no mini golf or water slides and not enough ping pong tables, shuffle board, etc. Very disappointed. High price tag for boring ship. Not for kids under 12yrs old or for active families. Read Less
Sail Date July 2017
It seems like everything was nickel and dimed for the vacation and even when paid for, it wasn't working. Case in point, we pre paid for a number of services and features, but when we got on ship, they were not on our itinerary. ... Read More
It seems like everything was nickel and dimed for the vacation and even when paid for, it wasn't working. Case in point, we pre paid for a number of services and features, but when we got on ship, they were not on our itinerary. 1) On the third day (sailing day from Bermuda to St. Maarten) , my 100 lb, 12 year old, nephew was assaulted by a 6 foot 6 inch, 250 lb 70+ year old man in the sea plex at 8:30pm while on a Royal Caribbean Approved activity. His sister (14) and my daughter, 14, (his cousin) witnessed everything. Royal Caribbean promised us a copy of the incident report, but then when asked for it the next day, said we would have to get a lawyer to obtain it. This was handled (really not handled properly at all) by Royal Caribbean. That ruined our evening and half of the day on St. Maarten as we were not able to do what we wanted as we waited for the St. Maarten police to come. They did after about 3 or so hours. They were clearly on island time. For this alone, I would refund our entire trip or at least the equivalent of 25% as we basically lost this port of call. We are currently seeking legal advice. 2) We paid for the soda package, but found that there were very few machines on the ship -- just in Windjammer alone there were only 2 machines (there should be at least one machine every where you serve other drinks such as water and juice) and of the 2 machines, one was broken all week. Even if you found a working machine, there was often no ice, or no product (out of ginger ale for example). And that is after spending $10 or so a day for the package. Wouldn't have been a big deal had this just been included and not an extra charge. 3) We paid for the Royal Caribbean App but it didn't often work especially for Android phones. Again, wouldn't have been a big deal if it was just included and not extra. 4) We signed up for the iFly -- it broke on the day we were scheduled to use it. 5) We had 10 people in our party, and 5 rooms among us. 1 of the rooms which had 2 people, was a suite. Even with the extra paid for suite level, everybody had messed up reservations for restaurants and activities many of which included extra charges. Sometimes we were even charged twice for the same activity, or even had a double reservation for the same people at the same restaurant on the same day just a half hour apart. All of this nonsense required often standing in line for customer service on the ship --- over 12 hours among everyone of wasted time and energy just to get this straightened out. Took over 4 hours for 2 people on the last day just to get the bill right. 6) Activities were a real joke. My wife went to the Scrapbooking Workshop but when she got there, there were only a few people and a Royal Caribbean Staff member who didn't know what to do. They just offered a few things for sale but it wasn't a workshop at all. It seemed like all they wanted to do was sell you things all day long. Of the dozen or so English Language TV channels, I think 4 were devoted to excursion shopping or selling something on the ship. 7) My daughter (14) went to an activity (Can you count to a 100) and the Royal Caribbean Staff member showed late and just grumbled about having to fix a foosball table and other things. My daughter left 20 minutes after the start time as the Royal Caribbean Staff member wasn't doing anything other than grumbling. My nephew stayed but the activity never really happened. 8) My brother went to the Craft (Crap ?) Brew Tasting at Michael's Pub on the 2nd day and of all the beers listed, they only had 3 available. Over a dozen were listed on the menu, but none were available at all the entire trip. He was given some excuse about restocking at some ports of call, but that didn't happen as he checked back often through the cruise 9) They attempted to charge us for pool towels which were turned in. 10) About 10 minutes before the start of the We Will Rock You show, a waitstaff member serving drinks in our seats took my Dad's SeaPass Card (It was a Suite Level Card) to pay for the drinks. He never returned with it at all, but later found out the drinks were charged to our account. We had to stay after the show and talk to the manager to get a new card made. He had a new card made but it was a regular blue card, so he had to go make a new one which was a suite level one (purple). Also, that waiter was no where to be found. He could have just as easily went to the stateroom and gone through our stuff while we were watching the show. We had no explanation from this odd situation. 11) And last, but not least, is the ice cream machine. Why on a cruise serving over 4,000 people, and over 1,000 being kids could you only have a single ice cream machine that IS ONLY OPEN FOR 7 hours a day (from 11am to 6pm) And even at that, of the 2 machines, one of the machines was never working. They were both never working at the same time. I would expect an ice cream machine in Windjammer, and I would expect a machine to be accessible 24 hours a day. After all of this, a 3 was being quite generous, but the staff who saved it from being a 1 are the dining room wait staff and the hospitality people who clean up the staterooms. We can't say enough good things about them. They are excellent!!! and saved the rating from being a 1. Read Less
Sail Date July 2017
Labadee beach is a rock filled crap beach, they nickel and dime you fro everything, the activities are either for old people or are ungodly expensive. The only redeeming quality was the crew. The whole thing is geared to you spending more ... Read More
Labadee beach is a rock filled crap beach, they nickel and dime you fro everything, the activities are either for old people or are ungodly expensive. The only redeeming quality was the crew. The whole thing is geared to you spending more money. The shows were ok but there were onyl a couple. Everything else is sale this and sale that. Most of the resutrants you have to pay extra for.It seems geraed toward older people or people that are disabled who either want to spend money, or jsut lie around a pool and eat. The ship is beautiful and the crew excellent but that is about all hte positives I can say about the cruise. The ports or call were nice though a bit rushed and even those seemed geared toward shopping and spending more money rather than trying to enjoy the port itself. I doubt we would use them again. Read Less
Sail Date June 2017
Typically, RCCL is my preferred cruise line. When I decided to cruise on Anthem, I was super excited, because I have had great experiences in the past. I was very disappointed in my experience with Anthem of the Seas and I will NEVER ... Read More
Typically, RCCL is my preferred cruise line. When I decided to cruise on Anthem, I was super excited, because I have had great experiences in the past. I was very disappointed in my experience with Anthem of the Seas and I will NEVER travel this ship or any of the Quantum fleet again and I will discourage others from making the same mistake. While, RCCL has a specific quality and standard that I prefer, I was surprised how rude, inattentive and unhelpful the staff was. Not all the staff, just most of them. I was offended by a dealer in the casino and as such, I left. The next day, I spoke with her supervisor, explained the situation to him, he apologized, asked me for my stateroom number and advised that he would look into it. He never followed up. The DJ would only play specific music and when suggested to change to involve all the guests in the Music Hall, he states that he cannot because it would “draw the wrong crown”. Keep in mind that this was the adult scene and he already made an announcement that anyone 17 and under had to leave. The DJ decides to change the music several hour later, only when security arrives and he puts on TRAP Music where every other word was the “N” word. COMPLETELY unacceptable. You pay loads of money for VOOM which is advertised as the best and fastest at sea and the service is intermittent and will not connect everywhere…it keeps kicking you off and will not connect at all in the WindJammer. You book a Tour with the Excursion team and they do not tell you the restrictions involved, just book you. I booked the zipline at Labadee. When I reported for my time, not only did you have to sign your life away, but we were told AT THAT POINT, that there us a weight restriction which you have to proved by being humiliated and getting on a scale. Keep in mind, that this is after you have been eating non-stop and drinking several days. You are also told that you cannot ride if you have open toe sandals on…We were on the beach…what else were we going to wear? The team at the excursion laughed and said, “they just wanted your money.” The food needs more variety and I was greatly disappointed in the Main Dining Room. The entertainment was poor and lacking compared to other RCCL ships that I have been on. There was no night life and nothing to do except eat, drink and suntan. I am sad that we spent the amount of money that we did and the return was this poor experience… Read Less
Sail Date May 2017
I choose this cruise because my co-workers was raving about Royal Caribbean I later found out that they had nothing to compare it to !!! every buffet on the ship was the same, every day the buffet had the same food breakfast, lunch, dinner ... Read More
I choose this cruise because my co-workers was raving about Royal Caribbean I later found out that they had nothing to compare it to !!! every buffet on the ship was the same, every day the buffet had the same food breakfast, lunch, dinner 9 days, also no food after 900pm except pizza until 300am room service $8.95 no matter what you order even so call free breakfast $8.95 (room service )At times the buffet would not open on time with no explanation this happen more then once I also found out that the drinks have built in tips if your unaware of this you are going to tip twice. oh and the shows was garbage they also had you make reservation for the shows that was a waste because they was so over packed in areas that did not accommodate the crowd we had people standing in the front of us my husband up and left the only exception was the comedians I'm still trying to figure out what kind of crowd where they catering to with the shows that was being performed . And the tv was playing the same shows over and over, also we notice a lot of mistakes on our bill. The night before the last day on the cruise we went to satisfy our balance so we paid and had zero balance the next morning we just happen to check the balance on the tv before we was living and had a charge for $50.00 for pool towels had we not checked we would have went home with that charge we latter found out we was not the only ones with this fee so check your bills right before you exit. oh and customer service was less then one percent for over 4000 passengers 3 people lines out the door horrible experience I would never recommend ROYAL CARIBBEAN NOR WOULD I EVER CRUISE WITH THEM AGAIN !!!!!! oh and did I say it was my husbands first cruise now he says he would like to just fly to an island to thank I had to bag him to take this cruise... Read Less
Sail Date May 2017
What a wonderful experience we had on the Anthem of the Seas!! Friendly, attentive and knowledgeable staff!! The ship is very clean and beautiful. Check in was a breeze, and leaving on the final day was sad ( didn't want to leave) ... Read More
What a wonderful experience we had on the Anthem of the Seas!! Friendly, attentive and knowledgeable staff!! The ship is very clean and beautiful. Check in was a breeze, and leaving on the final day was sad ( didn't want to leave) easy as well. The food was delicious. We ate mainly at the Windjammer, but also the Grand, Silk, and American Icon. Surprised by the oxtail stew at the Winder, excellent, tender and very tasty! Entertainment was exceptional. Please see Spectra in the 270. What an awesome expierence. Spectra himself was fun and full of charm and mystery. The dancers and singers were phenominal. What fantastic vocal ranges they had. The Giift was touching then you could go rock out with We Will Rock You! A taste of Broadway. Since this was my virgin cruise, all other cruises in the future had better step it up!! I can't wait for 2017 and my next cruise. Don't think I'll do land vacations again for awhile. I'm hooked. Great job Anthem of the Seas staff and Royal Carribean. You rock!! Read Less
Sail Date December 2016
This cruise was planned by my sister to celebrate both her 70th Birthday and her retirement with her family. In the course of a year her dream became a reality, reuniting her sisters and giving her sons and their growing families time to ... Read More
This cruise was planned by my sister to celebrate both her 70th Birthday and her retirement with her family. In the course of a year her dream became a reality, reuniting her sisters and giving her sons and their growing families time to become acquainted while providing each a venue for entertainment and enjoyment. The water areas were in use constantly. The Kid Clubs gave the parents peace of mind, the kids loved them and the parents had quality time with other adults. I, as an arthritic 68 year old, was a bit apprehensive about signing up for snorkeling on Coco Cay. Frequently, rental equipment is subpar which makes for a poor experience. The diving instructor at Coco Cay was amazing! His technique using "noodles' for head support was novel and reassuring in choppy seas. The snorkle and mask were topnotch, made of silicon and fit beautifully. I had the most fun in the water that I have had in years. The instructor would find and display local sealife for the snorklers. Starfish, seaslugs, conchs and even a lobster were found crawling beneath the colorful fish and coral. He also made certain to get his hungry guests back to Coco Cay in time for a tropical picnic! Read Less
Sail Date November 2016
Anthem of the Seas should be renamed Mayhem of the Seas. I've been on 30 cruises and I'm a Diamond member with Royal Caribbean and this was by far my worst cruise ever! What was RC thinking when they designed this ship? It was ... Read More
Anthem of the Seas should be renamed Mayhem of the Seas. I've been on 30 cruises and I'm a Diamond member with Royal Caribbean and this was by far my worst cruise ever! What was RC thinking when they designed this ship? It was a horrible nightmare. I was told "No Problem" to book dinner and shows at Guest Services once you board when I tried to book everything in advance and was told there were certain things I had to wait and reserve once onboard. Wrong!! Guest Services does nothing and never once answered the phone in 9 days! Instead you can run back and forth like a maniac trying to get your reservations finalized. Finally get to my cabin which was a mid ship balcony on deck 12. The room was beautiful but guess what? The bed was so hard it felt like sleeping on the floor. Asked for extra padding but nothing helped. Every night was awakened multiple time by loud banging that sounded like someone banging around pots and pans. Never could figure out where it was coming from. Want dinner? The only decent food we had was in the Specialty restaurants. We drove from Florida to be on this ship with the assurance multiple times that the Beatlemaniacs would be performing only to find out they had been cancelled by RC months before and we were not informed. We could've gone 2 weeks back to back on Oasis just 30 minutes from where we live if they had told us! Everywhere we went we felt cramped and crowded like sardines in a can. You could not walk down the promenade without bumping into people night or day. Worst of all.....this ship is completely unstable and rocks constantly even in calm seas. Want to walk on the walking track? You better be ready to dodge thousands of people mingling around on the sun deck which is flat in the middle of the walking track. This is an accident waiting to happen. This was the worst nine days of my life and I've never been happier to get home from a "vacation". I wouldn't sail on the Anthem again if they paid me to go. No way!!!! Read Less
Sail Date October 2016
This was my 7th cruise with Royal Caribbean and sadly, I have to say this was the worst for several reasons. 1. I should have took the advice of some cruise critic's review about Anthem of the seas. 2. As soon as you board the ... Read More
This was my 7th cruise with Royal Caribbean and sadly, I have to say this was the worst for several reasons. 1. I should have took the advice of some cruise critic's review about Anthem of the seas. 2. As soon as you board the ship, you realize that the design and pattern that you are used to with Royal Caribbean's big class of ships is different with the Anthem class. The width of this ship is extremely small. It is filled with cabins and not much else. Instead of a promenade, this ship has a walkway area called the esplanade. There was nothing to do in the esplanade for our 9-day voyage. There are literally about 30 jewelry and watch stores that no one visited. Stores like Guess, Bvlgary that you would see on Rodeo drive. Everyday the staff put out tables and filled them with low quality watches and jewelry in order to get people to buy stuff. 3. Food in the windjammer was the same everyday. This may be a ploy to get people to spend money on pay to eat restaurants on board. Like spending $1700 on a cruise was not enough for greedy Royal Caribbean. 4.I paid $80 for a refill soda bottle. ON the 6th day of the cruise I misplaced the bottle. I was informed that I had to pay for another package and could not get a new one for free. 5.Being a Crown and Anchor member is useless. I am a platinum member and did not see any benefit to it. They had a Crown and Anchor customer service section but there was never an attendant there. 6.The Ripcord by I fly was a great activity. However, It only lasts 60 seconds and we were told that we could only book once for the duration of the cruise. There was almost a fight between staff and guests at the bumper cars. This is because it was disorganized. no one knew where the lines start or end. Staff gave wrong information. Manager ran to solve problem but only ended up insulting passengers. The observation pod took us up in the air was a useless activity. TV commercials show the pod rotating left to right over the water. This did not happen on the cruise. For some reason we notice that the staff aboard this cruise ship are extremely bold and rude. What makes it worse is that they barely speak English but they speak it well enough to insult customers. 7.The most frustrating thing that kept happening to me involved my sea pass card. Every time I exited the ship I had to scan my card. Security guards would scan my card and inform me that it wasn't working. I had to go back upstairs and get on a line to get a new card. Once I made it back downstairs the same thing happened to the rest of my family. I definitely made a scene in order to let my frustration known. 8.There was nothing to do on this ship during the evening. I attended four shows on the ship and they all suck. There is a show called "The Gift" which made no sense. Another one called "Cabaret" which is about transexuals singing and dancing. I don't have anything against transexuals but I found it odd that this type of show would be found on a family cruise ship. 9.This ship has the smallest casino of all cruise ships I've been on. It takes forever to find a sun chair to sit on by the pools. This is because people place their towels on them and then leave them there for the day. I complained to the staff but they did nothing about it. 10. the biggest mistake Royal Caribbean made was to design a cruise ship that takes over 4,000 passengers but not have any facilities for passengers to do activities. I don't understand how a company that designed the Oasis class of ships can turn around and design such a disaster as the Anthem class. If you are someone who love the freedom class, Oasis class, and expect the same from Anthem, you are in for a rude awakening. P.S. definitely not worth the money. Read Less
Sail Date August 2016
Chose this cruise because wanted leave from Bayonne and wanted Caribbean. Food was horrible, always cold, poor quality. Buffet CLOSED most of the time lead to massive crowds when it opened. Very stressful getting food and a seat. ... Read More
Chose this cruise because wanted leave from Bayonne and wanted Caribbean. Food was horrible, always cold, poor quality. Buffet CLOSED most of the time lead to massive crowds when it opened. Very stressful getting food and a seat. Absolutely, horrible. Went to the extra $$$$ steak house called chops. Horrible steak I had to leave on the table. Honestly, I wouldn't feed that cold, tough, grisly, poorly cooked disaster to my dog. Izumi, the extra $$$ sushi bar was EXCELLENT. So one meal was at least acceptable. Only one out of 9 night. RC really "nickle and dimes you to death" - Whatever you pay for the cruise, expect to pay a whole lot more by the time you are done. Excursions are nice. Nothing great. And VERY expensive. State room was nice and clean. I have to give them that. This cruise is the worst possible value for your dollars, please, please, please really think hard before selecting this cruise. Read Less
Sail Date July 2016
Our group of 11 (ranging from ages 9mo-60) embarked onto the Anthem of the Seas on May 5, 2016 from Bayonne. I (in my late 20s) personally have been on many cruises throughout the years and have sailed on most major cruise lines including ... Read More
Our group of 11 (ranging from ages 9mo-60) embarked onto the Anthem of the Seas on May 5, 2016 from Bayonne. I (in my late 20s) personally have been on many cruises throughout the years and have sailed on most major cruise lines including 4 previous RCCL cruises (all Explorer class), Carnival, Celebrity and Princess. I have never had such an overall terrible experience before on any vacation that I have ever taken. Instead of going into detail about every aspect of the ship as I normally would in review, I would instead like to leave some bullet points that summarize my personal experience. *Entire Esplanade area is devoted to trying to get you to spend even more money. Like sailing on a giant shopping mall. Consists of 'luxury' stores such as Bvlgari, a for-pay bakery (where you can enjoy slightly better looking pastries than what's available in the Windjammer buffet for a price), and a few scattered bars that are obviously dead during the daytime. Absolutely no free (aka included) activities to be found in this area. What felt like Daily sale promos (50% OFF; Captain's Sale, etc.) would be held in the middle of this area where people would line up in the middle of the ship for their chance to obtain some of the junkiest jewelry/accessories I have ever seen in my life. Apparently buying a $20MSRP (as set by RCCL, but available for purchase for $1 online) watch for $10 is worth spending an hour in line for some people but I digress. *Went to an art auction which used to be one of my favorite parts of previous cruises I have taken; being able to enjoy art and have a few glasses of champagne was always relaxing in the past. In this case, 1 server, 12 glass tray of 'complimentary' champagne/mimosas for 50+ people. Literally needed to be on your toes and scan for the server restocking to even obtain an initial glass. It really felt as they were purposely limiting the amount of champagne they had planned to give out. This may not seem like a big deal overall but it really contributed to this cruise ship's apparent theme; trying to get the most money out of you while spending the least. *Have to sign up for shows and other activities way in advance (we did as soon as we boarded the ship) or they literally become "sold out". They make a huge deal out of this with no compromises. It seems like bad business practice to offer a limited quantity of something that comes standard for everyone on most other cruise ships. It should be ensured that each paying customer should have an equal opportunity to the already dearth of activities that this ship provides. The funny thing was that apart from Spectra's Cabaret I do not recall them checking reservations at the door for the other shows (We Will Rock You and The Gift). Unaware of this fact, we walked in a bit later to The Gift to find that there were absolutely no seats in the house despite our fabled reservation. *One of the couples of our group were traveling with three small children who wanted to participate in "Breakfast with the Animals" which was basically having breakfast with people dressed up in animal suits. If you walk through any touristy area in the United States, you have a hard time shaking off people dressed as Disney princesses, etc who try to obtain a tip in exchange for a picture. On the Anthem, not only do you have to pay a sordid additional price for this wonder, it was the only activity already sold out as we had boarded. Our group member was told that they would be placed on the standby list and they would have the head waiter sort out a spot. Every single night for the first four nights, the head waiter would be reminded of this and would respond that "he is working on it and it looks promising" with nothing to actually show for it. Our group member would go to Guest Services daily to see if anything had opened up (because the kids really wanted to go) and finally Guest Services stated that somebody had cancelled and that she was "really lucky" to get a spot. The breakfast was booked and the kids were happy. That night, the head waiter in the dining room came up to our table and shamelessly gleamed that he was able to finally secure them a spot for the breakfast. Guess what the date and time were? The same exact one that my group member had already booked with guest services; unjustly taking credit for something that he had absolutely no part in and was only due to my group member's perseverance. The kicker here is that the actual breakfast (one of the few activities on the ship seemingly geared to small children) was filled with mostly childless adults. *Went to my reservation for their indoor skydiving and forgot to wear socks. The guy at the front desk would not let me attend my session nor would he allow me five minutes to quickly return to my room to grab socks (because he said they were running on a time schedule). I realize that this one is partially my fault for not wearing socks but I'm sure that I am not the first one that this has happened to. They already provide a jumpsuit and shoes for the skydive. Would it kill them to have a small box of disposable socks (like they do at shoe stores) for this kind of situation?. Instead, I had to miss an activity that was already sold out and I had booked at the beginning of the cruise. *Stood on the stand-by line for the North Star; which is an attraction that goes up and gives you a nice view of the ship. The station attendant at the North Star chose me specifically out of the line (I'm 6'5) and loudly announced in front of everyone else in line: "You look big, how much do you weigh?" When I gave my response, he stated that he did not believe me and took me over to a scale. When I stepped on the scale, it showed that my weight was 60 lbs over what I had weighed at the doctor's office a month before and was apparently over the weight limit for the attraction. I stated that it could not be possible but he escorted me out of line and announced that I was too heavy to go on it. Flabbergasted at how this could be possible and slightly scared that it was true, I ran over to the scale in the ship's gym where I weighed 55lbs less than I had outside (It was Day 8 of the cruise so an extra 5 lbs were indeed gained). Not only did this attendant publicly embarrass me in front of a group of strangers; he proceeded to deny that anything could be wrong with the tattered scale by the North Star station. Another attraction missed. *We had a big table of 11 for dinner (rotating through the restaurants) but were clearly staying in different staterooms and not all joined at the hip for the entire cruise. Our waiter on the first day had announced that we could come between 515-545 and usually we arrived within this timeframe albeit not all together. On Day 5, the head waiter came up to our table at the end of the meal and actually scolded us saying that we were "compromising service" because we would not all arrive at the same exact minute. He stated that our waiter had to keep going back and forth to our table and giving each new arriving person a menu and a water fill and that he was unable to devote that much time to our table. Apparently people from 4 different state rooms on different floors of the ships must synchronize their every movement on vacation. The most rational thing to do, as practiced in most dining rooms, would be to wait till everyone has arrived and was seated before handing these things out. This was clearly above their heads. Instead, there were days where I would be asked for my order before even being given a menu and days where I had to chase the waiter around for a water refill. The 'barman' was nowhere to be found most of the time and I had to order drinks from the waiter as well. Absolutely mediocre service. *There is no longer any sushi available in the dinner buffet (and I purposely checked on a couple of nights); instead you must go to their for-pay restaurant Izakaya. The area by the pool deck that normally serves BBQ food (burgers, hot dogs and condiments) on other cruise ships is a Johnny Rockets here for which you have to pay extra. The crazy thing is that people actually sit there and pay for these things when similar items are available in the Windjammer at the same time not 20 feet away. Most of the areas outside of the Windjammer cafe that serve food have the soda machines which you need to buy the drink package and a receive a special cup to use. I walked to the Windjammer when lounging by the pool at 4PM because I was thirsty and found the door closed. When I asked the attendant there where I could get some water, he directed me to the Esplanade cafe nine floors below. I looked at him bewildered and asked if there was really nowhere else I could get water by the pool and he replied "No". Of course If I had purchased a soda drink package, I could thoroughly enjoy a soda machine. *Three of the members of our cruise were sick from eating food in the Windjammer buffet on three separate days of the cruise. The selection of food is very very minimal and many of the same exact things are present every day for breakfast and lunch. Multiple stations carry the exact same selection. No variety to be found. Finding something edible is difficult and I am not a picky eater at all. Hard, tasteless biscuits and pastries run amok. The food in the restaurants is only marginally better. Most of the meals are bland and unenjoyable although a few dishes were good. The Grand restaurant (the formal restaurant) was the best of the bunch and we had spent two nights there. (3rd and second to last night of the cruise). Unfortunately, preparation varied significantly as well. The first night; the lobster was cooked to perfection and actually wonderful. The second night; it was overcooked, chewy, and flavorless. *They charged a dining service charge for an 8 month old who exclusively breastfeeds and did not eat a single morsel of cruise-provided food. When contesting the charge with guest services, our group member parent was told "Well, I'm sure you could have found something for him to eat; the charge stays". *No "Drink of the day" specials to be found on this ship but there were a few 2for1's usually at awkward hours. The drinks however are horrendously overpriced and this ship seems to cater specifically to people who purchase the all-you-can-drink package. *The waters were rocky on our way towards Bermuda from Bayonne and the pools/rock-climbing etc. were closed for a lot of the time. When we finally got to our destination, we were completely rained out with a torrential downpour and wind. Absolute waste of a usually wonderful port with one of the best beaches in the Caribbean (Horseshoe Bay). Not that anyone can be blamed for the weather but the ship's management could have at least offered some compensation in the form of extra entertainment or game show or just about anything to keep us occupied during the day. All we got was an apology over the loudspeaker. St. Maarten was fantastic as usual. Boarding time back to the ship in Puerto Rico was 12PM and kind of prevented do anything significant there. Labadee, the RCCL private island, is gorgeous and definitely improved from previous trips but still another place where RCCL tries to milk as much money out of you as possible to participate in any additional activity. I think I will stop here but there are many, many more experiences such as these among our group of 11 and needless to say we will never sail on the Anthem of the Seas again and may give up on RCCL cruise lines. Overall, the best parts of the cruise were the smooth embarkation, the cabin size, the artwork on the ship. the shows (much better than usual cruise shows), and the cruise director. This was not enough however to make up for the sheer amount of disappointment we all experienced individually and discussed throughout our trip. It brought unnecessary stress to our lives on a vacation that comes so rarely to many of us. If you are going to be taking this cruise, I would have an overall tip. Buy the all-you-can-drink package because being inebriated most of the time is the only way I can imagine somebody actually enjoying the experience the Anthem has to offer. Read Less
Sail Date May 2016
Too many things to go into detail about but it was a terrible experience. I wouldn't let my worst enemy on this cruise ship! Food was poor quality except for the Izumi sushi restaurant. I understand some things are out of our control ... Read More
Too many things to go into detail about but it was a terrible experience. I wouldn't let my worst enemy on this cruise ship! Food was poor quality except for the Izumi sushi restaurant. I understand some things are out of our control but we hit rough seas on the way home.. 90 mph winds and 17 foot swells. I've been on other cruises in the past and have gone through some bad weather but this ship seems like it's just not meant to handle bad weather at all! it also Felt like we were in the mall trying to avoid those pesky salesmen while walking through the esplanade it was pathetic and not even close to a vacation! The public bathrooms were so nasty, and the toilets didn't flush half the time! We were sick half the time and all I kept hearing around me were people making comments regarding the rough seas on the way home. Very scary to experience even though we did not go through a Storm and were going Underneath one. The captain was nice and I know he did his best but I just think this ship is not built to handle rough seas. Never again! They overwork their employees and they were great, but that is probably the only good thing about this entire ship. Read Less
Sail Date April 2016
This was by far the worst cruise we have ever taken. While the ship itself is beautiful with plenty to do, everything else was a disaster. This cruise was delayed by a day because of the weather. Thats fine, these things happen. ... Read More
This was by far the worst cruise we have ever taken. While the ship itself is beautiful with plenty to do, everything else was a disaster. This cruise was delayed by a day because of the weather. Thats fine, these things happen. However, there was almost no communication from RCL on the matter. We were not even told that they planned to change the ports. Given the option we would have never went. But again these things happen. Fine. RCL said they would offer compensation for the lost day. What did they offer you ask. A measly 200-300 per stateroom depending on the class of room. This didnt cover most people cost for the day of the room. What a joke. Strike 1. The food - Terrible. You might as well, bring your own food. Of the four free restaurants only Grand was worthwhile. I also actually enjoyed silk. Chic and American Icon were terrible. Of the Pay restaurants i loved Wonderland. Chops was good one night and terrible the next. So buyer beware. Service - this takes the cake. The staff is rude, inattentive and argumentative. I have never seen anything like it. We ordered a dish that was overcooked. I told a waiter and his response was have you ever eaten this before. Do you know what it should taste like??? In conclusion - I am done with RCL. This was such a bad experience that i will not be giving them another chance. Read Less
Sail Date January 2016
We were sailing from new jersey to the Caribbean from Jan. 15-26. Check in was fine but things start bad from then. You will think that a new ship will be promising but not. We called it cruise in training, because it felt like no one ... Read More
We were sailing from new jersey to the Caribbean from Jan. 15-26. Check in was fine but things start bad from then. You will think that a new ship will be promising but not. We called it cruise in training, because it felt like no one new what to do. Service- from the first night, at dinner we had problems, waiters did not know what to do, food was very very bad and spoiled at the restaurant we choose the first night, we kept asking for drinks and did not get them. We were a group of 14 and we had one waiter that had no clue what he was doing. We decided that we should try other restaurant on different nights, and had problem with reservation. They tell you to call a number to make one but it did not work, when I went to the reservation station, there was a line of about 50 peoples with one person helping out. I had to ask for supervisor, and he came after 30 min. And start helping but it's took a while and still we didn't get reservation for the full stay. We start getting "better" service in restaurant 3 days before coming back..... Because they want tips....and they ask you to rate the services but how do you do it.... Base on the beginning of what? Entertainment- after spending so much money on the ship, you will think that show will be great but you are wrong, poor production, looks like a school ones. Also, in other ships, and we cruise a lot, there is entertainment during the day, by the pool, outside, something to entertain the passenger since we were in water for 31/2 days and 4 days coming back, but no, nothing! The only thing was sales booths everywhere and pushing stuff that want you to spend more money. Activities- not much at all, so car racing, and two more things but more for teens then adults. I have spoken to many passenger and wanted to make sure it is not just us that had a bed feelings about the cruise, and found out that we are NOT the only ones, many had the same experience and rate this cruise as the worst they ever been on. I hope my review will change something about this ship and hoping that other passengers will not experience what we and other did. Read Less
Sail Date January 2016
We are Emerald Crown and Anchor members, been on RCL numerous times, always loved it, not this time sailed Nov.22, 2015. Sailed with Princess, Holland America, Celebrity always dreaded the end. This trip, couldn't wait to get off ... Read More
We are Emerald Crown and Anchor members, been on RCL numerous times, always loved it, not this time sailed Nov.22, 2015. Sailed with Princess, Holland America, Celebrity always dreaded the end. This trip, couldn't wait to get off ship. Staff is indifferent and ill trained, could not answer simple questions ie: where is. Cabins SMALL, balconies will squeeze two. Food mediocre, geared for kids and they run the ship, little place for adults to retreat to. Activities mostly booked up before you try to participate. Windjammer buffet is not the usual line rather a series of about 10 stations with differing food, people wandering, walking into each other some carrying food, had to SEARCH for a place to sit for meals, public announcement "Please finish your meal and leave table so other diners could sit" great for vacation. Ship is too small for capacity of neary 5,000. Production entertainment, loud, confusing and you have to make RESERVATIONS to see them. The undercard entertainment is better. No helopad, three medical emergencies, one was a coronary, one broken leg on stairs, had to speed up to make Florida (two days later) DO NOT SAIL ON THIS SHIP IT IS NOT READY FOR PRIME TIME. All the gadets and gimmicry do not make a vacation Read Less
Sail Date November 2015
Food was horrible. Meats were constantly overcooked and too salty. The welcome aboard lunch was worst than kids cafeteria food. The food is more or less the same everyday. Every breakfast lunch and dinner....Basically the same food. ... Read More
Food was horrible. Meats were constantly overcooked and too salty. The welcome aboard lunch was worst than kids cafeteria food. The food is more or less the same everyday. Every breakfast lunch and dinner....Basically the same food. Carnival and Norwegian's food was much better than this. The rooms were outdated. The exhaust above the shower was filled with dust. The shows weren't that good. There were too many music concerts and limited family friendly concerts. A medical emergency for a passenger resulted in the ship turning back to Bermuda when it should have just requested for a helicopter if it were truly an emergency when he staff said the helicopter was too expensive $40k causing a 12 hour delay and a missed St. Maarten port. St. Maarten was the reason we booked the Liberty of the Seas cruise as opposed to another and for the hundreds of dollars we paid for port tax/fees (in the end we stopped at 3 instead of 4 ports), we were only refunded less than $2 per person for skipping that port. They didn't replace the missed port with longer stay at another port or go to a nearby island but rather skipped it overall with just a useless sea day of the same boring activities. The baby play room (The Fuel) was absolutely boring with limited toys split amongst many babies and limited hours. The baby pool for diapered babies was even more of a joke as there was only this small space with one sprinkler. There was nothing else for babies to do so make those spaces better please!! There were no water slides and the ice skating rink was tiny. The sprinkler ice cream melts immediately regardless of how fast you eat it. The service staff at the guest service desk was avoiding questions about missing the port and said to contact the company afterwards. Just a horrible experience and would not do Royal Caribbean again! Read Less
Sail Date August 2015

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