Like most people we spoke to we chose this cruise because of the port stops in Alexandria, Safaga and Jordan ( Petra ) all of which were cancelled. Other cruise lines were still using these ports. Also a lot of passengers only found out about the cancellations either when they embarked or after flying in to the embarkation port. Too late to cancel. Disgraceful treatment led to a lot of disgruntled ...
Let me start by saying staff are FABULOUS however the rooms are very shabby, like a poor quality 3* hotel at best. They are kept as clean as possible by the staff but the carpets are grubby and stained, the sofa also stained and grubby from age not a lack of attention from staff.
Pool areas are really awful, like a bad version of a Butlins camp, overcrowded and horrible walking through tatty ...
I was offered 50% discount on a future cruise after breaking my fibula on MSC Seaview- chose a 7-nt Med cruise.
•MSC changed the itinerary before departure, no longer visiting Croatia (added 2 nts by way of compensation)
•embarkation was chaos
•room was ‘tired’ & needs a refurb
•bathroom sink water didn’t drain, called plumber to fix
•connecting balcony door rattled all the time (I ...
If you have a family do not book MSC Cruises!!! They will separate your family. That's what they did we us.
We booked 2 rooms with 6 months in advance, one in front of the other. 2 weeks before the departure we learned that they changed one of the rooms to 3 decks above. We called and emailed many times before the trip, but nothing helped. They claimed they couldn't do anything and we should ...
Complaints: 1) Even before the cruise started, upon booking at the said price, 30% of the cruise price was added on as taxes. That was a surprise to me - I never found out who got that tax money, or what it was used for. €300 wasted? Time wasted trying to find out, unsuccessfully, what it was about.
2) Before I even got on the cruise there was chaos. Despite reading all paperwork - I was not ...
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Hello, we boarded Msc Splendida on the 3rd of August. 2021, .At the embarkation, although we were vaccinated and with a test done in the last 24 hours, they did it again, that's a good thing. Problems began to appear one by one. A first problem was with the assurance that ...
to go to places i have never been,but this did not happen as the itinary changed frequently and we had to go to places i was not interested in,out of the 28 day cruise we were at sea for fourteen of them as we were not allowed to dock.in my opinion this cruise should never had taken place and should have been cancelled.ships main staff could not or more to the point would not answer straight ...
The ship is really nice and the cabin a very good size. The ship is really clean and the staff in the bars are very nice. The staff in the bora bora are only table cleaners. They don't speak to the guest or help anyone. The bora bora at breakfast time was like feeding time at the zoo. In the evenings it was a little better but the food was always cold. In 7 days we only got one meal that was any ...
Positive: The stateroom is nicely decorate and it is quite comfortable.
Negative:
The service is so bad that I think majority of the crew especially in the dinning room should be retrain.
If you don't speak Italian than many of the entertainment will count you out.
The food quality is the worst ever. There are lot of pasta and pizza, but if you are looking for lobster, good steak, good ...
MSC Splendida 4th -11th April 2010
This cruise was most certainly the worst we have ever had, even budget cruises. The ship itself is beautiful, extremely clean and big.
We had a balcony cabin on deck 9 at the rear of the ship, we were concerned about vibrations, being on the stern of the ship, but it was no problem at all, except when docking when the side thrusters were used but that was ...