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Europe MSC Preziosa Europe Cruise Reviews

4.5 / 5.0
Editor Rating
370 reviews
2 Awards
Atrium
On my way to dinner with the captain
Last night dinner
New Year Eve count down party
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Cruiser Rating
3.2
Average
287 reviews
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Featured Review
Needs improvement to compete with other cruiselines
"I chose this cruise because of the ports it was visiting. The ship itself was lovely, but they lacked in a few areas. Not enough staff. I was ordering 2 drinks at a time because there was not enough staff. They..."Read More
Kellie68 avatar

Kellie68

10+ Cruises

Age 50s

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1-10 of 287 Europe MSC Preziosa Europe Cruise Reviews


MSC is deteriorating

Review for MSC Preziosa to Europe - Western Mediterranean

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RedStarLine
10+ Cruises • Age 30s

Embarkation was quick and smooth. The Preziosa is a beautifull ship with a good layout. We were cruising in an Aurea suite which includes the ‘Easy’ drinking package, massage and spa access. Overall food quality is below average, in the buffet hot food is just warm. If you’re looking for Nutella or something alike they refer to the shop where you can buy(!) it. Never heard that one before. At ...
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Sail Date: November 2019

Cabin Type: Suite


Great experience in all areas

Review for MSC Preziosa to Europe - Western Mediterranean

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blanka_elekes
2-5 Cruises • Age 40s

After reading so many negative reviews of the MSC Preziosa, our entire family felt that we have to share our great onboard experience. We boarded the ship in Genova, a quick and effective process which was started even earlier than announced. The rooms were also ready early and our cruise cards perfectly prepared in the cabins. The Preziosa is a big ship but well designed and the signage ...
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Sail Date: October 2019

Cabin Type: Balcony Stateroom


Appalling start but customer service & cruise staff turned it round.

Review for MSC Preziosa to Europe - Western Mediterranean

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Folkfeb10a
10+ Cruises • Age 50s

PART ONE - Horrendous Our holiday got off to a terrible start. I had booked to go away with my mother and a few of her [elderly] friends. We booked early and chose our cabins so that we were all together and conveniently located to the facilities we planned to enjoy. However, a few weeks before we were due to travel, one of our cabins was pulled and we were told we were going to be placed 3 ...
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Sail Date: October 2019

Cabin Type: Balcony Stateroom


Needs improvement to compete with other cruiselines

Review for MSC Preziosa to Europe - Western Mediterranean

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Kellie68
10+ Cruises • Age 50s

I chose this cruise because of the ports it was visiting. The ship itself was lovely, but they lacked in a few areas. Not enough staff. I was ordering 2 drinks at a time because there was not enough staff. They did not offer coffee cards like other lines. Instead they try to get you to but a drink package. No water with dinner, you have to buy this in the restaurant. No soft serve, have to ...
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Sail Date: October 2019

Cabin Type: Interior Stateroom


Forgettable experience.

Review for MSC Preziosa to Baltic Sea

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Serendipity52cruiser
6-10 Cruises • Age 60s

First off, we were told we had a free upgrade. I tried to contact the travel agent to no avail. When we got onto the ship, I asked about the upgrade and had a sign literally pushed into my face which said there are no free cabins. We were told to board the ship at 5.15 pm. We discovered that the ship had been parked at Southampton all day and most people just got on when they felt like it. Like ...
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Sail Date: September 2019

Cabin Type: Interior Stateroom


First time with MSC

Review for MSC Preziosa to Baltic Sea

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S-and-J-Dorset
6-10 Cruises • Age 50s

This was our first cruise with MSC. We chose this cruise because if the itinerary, especially Hamburg and Amsterdam. We really liked the ship its self, which is very grand, and our cabin was quite spacious with a small “Juliet” balcony. However, we were very disappointed with some aspects of the cruise. Amsterdam The main problem was Amsterdam. When we booked, the ship was going to dock ...
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Sail Date: September 2019

Cabin Type: Balcony Stateroom


Would not sail with MSC again

Review for MSC Preziosa to Baltic Sea

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Debred
6-10 Cruises • Age 60s

Chose this cruise as it was a good price but with hindsight I would rather miss a cruise and put that money towards another cruise line. Ive been with other cruise lines before and have enjoyed all of them. The problem with MSC is passengers embark at every port which means constant security processes going on and in so many different languages, suitcases and chaos everywhere almost daily, this ...
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Sail Date: September 2019

Cabin Type: Balcony Stateroom

Traveled with children


NEVER AGAIN

Review for MSC Preziosa to Baltic Sea

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janmel
10+ Cruises • Age 60s

We chose this cruise as we wanted to revisit some of the destinations again & the value for money Muster what a joke this is how you put your lifejacket on Produce your passports at 7:30 am ??? never went we are on holiday and when we asked others they did not attend either Register your debit card onboard yourself and if you do not spend minimum then you get back in euros by going to ...
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Sail Date: September 2019


Cruise from hell

Review for MSC Preziosa to Baltic Sea

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grjbyfleet
10+ Cruises • Age 70s

We have been on over 60 cruises on at least 8 cruise lines. This is the first time when checking in, you do not produce a credit card for validation. When you get on board there is a machine to validate your Debit/Credit Card. You put in you ships card which was issued when you checked in. You then enter your card. Whichever one you use, they deduct 250Euros from this card. When the cruise ...
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Sail Date: September 2019


Celebrity/RCI fan tries MSC Preziosa

Review for MSC Preziosa to Baltic Sea

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wendychloecruiser
10+ Cruises • Age 50s

BACKGROUND: seven day cruise out of Southampton, to Zeebrugge, Rotterdam, Hamburg and LeHavre. Mother, 88yrs, and daughter 50’s, active and love to participate in activities like trivia. Mom uses a scooter on cruises due to severe arthritis which makes walking long distances challenging. SHIP: I liked the ship. It isn’t particularly easy to navigate as there are multiple bars and rooms ...
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Sail Date: September 2019

Cabin Type: Balcony Stateroom

Traveled with disabled person


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