"Embarkation was problematic and stressful with ground staff unwilling to let us check in because of an alleged problem with a passport (the problem was non-existent and was finally cleared up by immigration but not before we'd been forced to stand to one side of the queue for 30 mins in 35°C heat).We did one MSC tour and, while the tour itself was satisfactory, disembarkation was chaotic and frustrating with many hundreds of passengers herded into the casino to wait for close to 30 minutes...."Read More
Our stateroom was a good size there were 3 of us staying in it, it never felt cramped. Enough wardrobe space and balcony was adequate. We asked for more pillows and got them. We asked for help connecting to WiFi customer services had it connected in minutes. My son (16) used it non stop and never complained about it being slow. I just used my roaming data as we were nearly always close enough to ...
As a family we have cruised before with TUI, Royal Caribbean and Princess; this cruise was a trial mini cruise on MSC to see how they compared as we keep seeing some great deals being offered. We booked 3 cabins, all with drinks packages (3 adults, 2 teens).
We embarked at Palma, Mallorca after a night in a great hotel at Can Pastilla, the Hotel Helios (can highly recommend - has an ...
My four children shared two cabins on the MSC Seaview in the Yacht Club so they weren’t bunking in with us. We were assured by MSC that “everything” was included. They couldn’t stress this enough. Yet they can’t get icecreams, or have any free inclusions in the games arcade. As they can’t drink the included alcohol this seems unreasonable. The staff are lovely and the rooms whilst not big are ...
SMOKING!!!
The stench of cigarette smoke onboard is disgusting. There is meant to be a smoking policy that restricts smoking to the starboard side of the ship and the casino. There is no smoking allowed in cabins of on balconies. Someone forgot to tell the majority of the staff as people were smoking anywhere they liked and the smell was awful. The only time I seen smokers being challenge was ...
This was our first cruise with MSC and was a bit hesitant after reading some of the reviews, but our experience was very positive. We booked a Deluxe Balcony Suite Aurea experience. First, the embarkation process was quick and seamless, we boarded in Civitavecchia, we were on board within twenty minutes from luggage drop off to check in. As this was our first cruise with MSC we had a few ...
MSC Seaview - HORRIBLE, RACIST, SEXIST.
MSC Cruise line is horrible. It was a waste of my time and money. Dealing with the reception and excursion staff is a little difficult because the communication with the MSC head office is not good, therefore lots of the staff don’t even know what’s going on. My assumption is that the problem is corporate and a lack of training. The cleaning and waitstaff ...
We chose this cruise as we had a weeks holiday before meeting family for another part of our trip and the dates and location of the ship fitted perfectly.
We have been on cruises for over 30 years and have sampled many cruise lines over that time, and have changed our style of cruising as our kids were little/grew up/had kids of their own.
This was our first with MSC, and i had not read many ...
We jumped on the cruise as the temprature was to warm in Mallorca. We tried the most upgraded class available which was Aurea as this should have priorities. When embarking the ship - no pri. Only pri for extra cost was free seating time during dinner. My daughter has nut allergy and we ate at the specialty restaurant and informed. They served dessert with nuts and we needed to give treatment on ...
We started from Mallorca. The liner stopped not where it was indicated on the tickets and we ran for an hour under the hot sun to be in time.
The first 5 days were normal. Nothing remarkable. The pools were really full, it was impossible to swim because of the crowd of people. The ship is not designed for such a number of people.
On the 5th day at dinner, my boyfriend was served raw steak ...
Since day one our experience was terrible
I have done 6 cruices before in the caribbean and rhe baltic sea with Royal Caribbean and Celebrity Cruise. This was my first and last with MSC...
First there is nit even water included to drink, normally sodas, juices and water are included in cruices .... here not even water.
Everything is extra cost, I mean everything!!
In Cannes it takes ...