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Overall we really enjoyed this cruise, the ship, and the people. The food and the ports had pluses and minuses. We arrived in Seattle the day before the cruise, and stayed in the Hilton, which is centrally located for in town activities and close to the port. We spent the embarkation morning sightseeing, and went to the port a little before 2:00 PM. The security and check-in processing was completed fairly quickly. The size of the ship and the floor plans made it easy to get around. This cruise was sold out, but there was never a major problem with crowding, with the exception of the single performance of the Crew Talent Show in the Celebrity Theater. The number and placement of the lounges are good, with the Rendez-Vous being our favorite before dinner spot. We caught several movies in the Cinema, and there are ample quiet spots for reading. Lines in the Oceanview Cafe were not too bad, because they have a number of serving lines with different foods. The Oceanview Bar on the stern of the ship, is a great place to eat or have drinks and a great view. We had read a number of negative comments about general conditions of the ship and a need for updating. We agree that some updating would be good, e.g., they don't have flat screen TV's in the cabins and our wall mounted hair drier was an antique. Our balcony cabin was a little small, but there was ample storage, and the bathroom shower was larger than we have had on some bigger ships. Overall we thought the ship was in good shape and was well decorated. Our cabin service was very good and so was the service in the lounges, main dining room, and pool deck. Room Service with one exception, when they did not show up on our last morning, was always on time and they called ahead. The room service breakfast menu was a bit limited. Our key service complaint dealt with not being able to get accurate information about the ports. The Port & Shopping Guide person should not have the word "Port" in his title. He only knew about the shopping spots on his list. We had the same problem with the Shore Excursion Desk. If you want to know about taxi fares, on your own sightseeing, places to eat, etc., you are out of luck. Worse, in a couple of cases we actually got misinformation. We had the late seating for dinner, and would have liked it a little earlier than 8:30. The quality and presentation of the food in the Main Dining Room, was unimpressive to poor at the start. The good news is that it got better as the cruise progressed. Beef dishes tended to be a problem, except for a filet with the surf and turf. The steaks or veal were either not cooked properly or not cut properly. The staff was responsive to complaints, but you should not have to go through that. We ate one night in the specialty restaurant, the S.S. United States. It was outstanding in every aspect. Atmosphere, service, food presentation and food quality were so much better than the main dining room, that it was hard to believe it was part of the same Food & Beverage operation. Entertainment throughout the cruise was very good. We liked several of the bands and singers, and they had a good variety of events and activities. The Cruise Director, Damian de Lorenzis, did an excellent job. We should also mention that we saw the Captain and his senior staff more than we can remember on any other cruise. They would also talk with passengers and seemed willing to pose for pictures.

Good Cruise, Good Value

Celebrity Infinity Cruise Review by TEXEAGLE

Trip Details
Overall we really enjoyed this cruise, the ship, and the people. The food and the ports had pluses and minuses.
We arrived in Seattle the day before the cruise, and stayed in the Hilton, which is centrally located for in town activities and close to the port. We spent the embarkation morning sightseeing, and went to the port a little before 2:00 PM. The security and check-in processing was completed fairly quickly.
The size of the ship and the floor plans made it easy to get around. This cruise was sold out, but there was never a major problem with crowding, with the exception of the single performance of the Crew Talent Show in the Celebrity Theater. The number and placement of the lounges are good, with the Rendez-Vous being our favorite before dinner spot. We caught several movies in the Cinema, and there are ample quiet spots for reading. Lines in the Oceanview Cafe were not too bad, because they have a number of serving lines with different foods. The Oceanview Bar on the stern of the ship, is a great place to eat or have drinks and a great view.
We had read a number of negative comments about general conditions of the ship and a need for updating. We agree that some updating would be good, e.g., they don't have flat screen TV's in the cabins and our wall mounted hair drier was an antique. Our balcony cabin was a little small, but there was ample storage, and the bathroom shower was larger than we have had on some bigger ships. Overall we thought the ship was in good shape and was well decorated.
Our cabin service was very good and so was the service in the lounges, main dining room, and pool deck. Room Service with one exception, when they did not show up on our last morning, was always on time and they called ahead. The room service breakfast menu was a bit limited.
Our key service complaint dealt with not being able to get accurate information about the ports. The Port & Shopping Guide person should not have the word "Port" in his title. He only knew about the shopping spots on his list. We had the same problem with the Shore Excursion Desk. If you want to know about taxi fares, on your own sightseeing, places to eat, etc., you are out of luck. Worse, in a couple of cases we actually got misinformation.
We had the late seating for dinner, and would have liked it a little earlier than 8:30. The quality and presentation of the food in the Main Dining Room, was unimpressive to poor at the start. The good news is that it got better as the cruise progressed. Beef dishes tended to be a problem, except for a filet with the surf and turf. The steaks or veal were either not cooked properly or not cut properly. The staff was responsive to complaints, but you should not have to go through that.
We ate one night in the specialty restaurant, the S.S. United States. It was outstanding in every aspect. Atmosphere, service, food presentation and food quality were so much better than the main dining room, that it was hard to believe it was part of the same Food & Beverage operation.
Entertainment throughout the cruise was very good. We liked several of the bands and singers, and they had a good variety of events and activities. The Cruise Director, Damian de Lorenzis, did an excellent job. We should also mention that we saw the Captain and his senior staff more than we can remember on any other cruise. They would also talk with passengers and seemed willing to pose for pictures.
TEXEAGLE’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
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Cabin Review

Deluxe Ocean View with Balcony 2B
Cabin 2B 6091
We were in 6091, just above tenders, but right at an opening between two of them. Location was good for both elevators & stairs, and it was quiet. Cabin was a little small, short couch and desk, and tight space at foot of bed. Balcony adequate. Storage was good. Bathroom size good with large shower. Antique wall type hair dryer & TV not a flat panel.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins