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4,347 Panama Canal & Central America Cruise Reviews

Had great experience in Hawaii, much smaller ship but NCL seems to take very good care of customers. The Joy is a newer ship and I wanted to preview for Alaska but I will not recruise on this ship. Small inadequate spa, missing hot ... Read More
Had great experience in Hawaii, much smaller ship but NCL seems to take very good care of customers. The Joy is a newer ship and I wanted to preview for Alaska but I will not recruise on this ship. Small inadequate spa, missing hot chairs and hot tub, out of the ingredients for the massages I wanted. Long lines for dining and shows, everything sold out on 1st day of cruise, and stand by was no fun. They cancelled Victoria stop a few days before leaving and said it was due to tides. How do they not know the tides, they are available years ahead of time. That was NCL's excuse but rumors were a flying saying the port fees were raised and they did not want to pay. At San Franscisco, it was a long wait to get back on the ship because every one had to disembark and 10 people held it up for everyone and we could not reboard until like 2PM. We came back early from our bus tour because of black out conditions due to wildfires, if we were aware we would be waiting at the pier for hours, we certainly would have changed plans. Lots of kids and very noisy in common areas, no full walk around deck unless you go up to pool deck which is very loud. Read Less
Sail Date October 2019
Great cruise, great food, great service, but mediocre entertainment.Two of the port visits were too short. No free time to wonder around the port cities. The cruise director was never seen by me or my wife. The music in the pool was ... Read More
Great cruise, great food, great service, but mediocre entertainment.Two of the port visits were too short. No free time to wonder around the port cities. The cruise director was never seen by me or my wife. The music in the pool was mediocre to poor. No stimulating activities for the younger crowds. The shows were few(3). The port cities were great, but in Cartagena and Jamaica the port time was too short. The dinning experience was great as well as the food. The waiters and the greeters were amazing. The room service was excellent as well as the Gym. After dinner was not much to do, activities were boring. We went to bed early. Overall a good cruise, with great ports. By the way, the city of Colon was scary at best. I hope passengers are never allowed to walk alone in the area. Again the cruise director was NOT GOOD Read Less
Sail Date October 2019
After being on the Regal and the Royal, this was a much smaller ship. It is also a much older ship and is in relatively good shape. We had a mini suite on Caribe and it was a great location and everything in the mini suite was fine. ... Read More
After being on the Regal and the Royal, this was a much smaller ship. It is also a much older ship and is in relatively good shape. We had a mini suite on Caribe and it was a great location and everything in the mini suite was fine. I did miss the International cafe but we did adjust to just having the coffee bar. Breakfast buffet was fine, but the lunch buffet has no imagination. I love a salad at lunch, but the same boring items were offered every day. No glaucamole, no diced eggs, no chicken, but lots,of pork done any way you can imagine. If you eat pork, you are fine for a meat selection but for those of us who like a little chicken on a salad, we were out of luck. They need someone to redo the entire salad bar and make it interesting, not the same dull and not many items to choose from. How about a taco bar once in a while. Dinner in the Provence dining room was very good. Lots of items to choose from and it was always different. My only complaint was the coldness in this dining room. People complained every night and nothing was ever done about the temperature. Take a coat with you as most,of us wore one at dinner. Sad, when you can’t enjoy a meal without your coat on. This really needs to be addressed. The indoor pool was a nice option on the rainy day we had at sea. You have your usual chair hogs at the main pool, but the deck attendant was very good checking chairs and removing items if left for an hour. Limon was a horrible place to walk around. Trash and graffiti everywhere. We will stay on the ship next,time. Amber Cove was fine and we enjoyed our day there. Falmouth, Jamaica has an enclosed area that was wonderful to walk around in. In Cartagena, Columbia the vendors totally ruined the day. They were in your face and way too aggressive. That is another port we will avoid and we were on a tour, which made it worse. The Panama Canal was amazing and so glad we stayed on ship to go through the locks. Such history and it was fun to see all the ships,going the other way. All in all a good,cruise but do,wish they would go to some other,ports that are more pleasant to visit. Read Less
Sail Date October 2019
We have always wanted to cruise through the Panama Canal. After looking at lots of options (and no longer paying college tuition for our youngest!) we decided to take a splurge trip and booked the Regent Mariner. We are 61 and 66 years ... Read More
We have always wanted to cruise through the Panama Canal. After looking at lots of options (and no longer paying college tuition for our youngest!) we decided to take a splurge trip and booked the Regent Mariner. We are 61 and 66 years old and have cruised on Carnival, Royal Caribbean, Norwegian Cruise Lines, and Princess. This was our first luxury cruise line. We were told to be prepared to be spoiled. Perhaps we heard that too often and set our sights a bit too high. It was a very nice cruise, but I would not say we were spoiled. (For reference, our last cruise was with Princess, in a Club Class mini-suite. That suite was a bit larger, and we felt the Club Class dining service was equal to, and in some cases, better than our experience on Regent. However, the food on Regent was superior!) I will say we were very spoiled by only 615 guests on the ship! The 2nd day we were wandering around on decks 5 & 6 and saw no one! This was middle of the afternoon! We were in a concierge cabin, so the night before the cruise we were in the Regent hotel- the Beverly Wilshire in Beverly Hills! The hotel was amazing. We enjoyed the breakfast buffet and met some folks that morning that we regularly saw throughout the cruise. It was a great start to the cruise! Buses were very timely- our gathering time was listed as 11:30, the folks giving us the slip said come between 11 and 11:15 - she was right - the bus was leaving the hotel at 11:30! Once we arrived at the port there were quite a few people ahead of us - we waited around 30-45 minutes for our group to be called to check in. There was a nice waiting area with comfortable chairs. (Would have been nice to have coffee / water service.) There is an Illy coffee maker in each room- only problem, we could not figure out how to turn it on! The on/off switch is in back, next to the cord - very difficult to find, a neighbor told us where it was! Our refrigerator was stocked with various sodas and 2 types of beer. There was also a bottle of champagne, on ice, waiting for us when we arrived. A small bowl was kept filled with various fruit. We popped the champagne on "Block Party" night and then another bottle showed up! I had the stewardess remove it as I knew we were not going to drink it. We had 15 minutes of ship to shore time included with our room. I had to ask as to how to use it. (dial 50, wait for the dial tone, then 1, and for US calls the area code and number) I checked our account on the tv the next day and saw that we were billed for the time (I think it is at $7 or so per minutes - and we had gone just over the 15 minutes- so it was a lot!) I asked at Reception, and they had it removed. Since this was an included perk, I felt that it should have been taken care of without me having to ask to have it fixed. Be prepared for hot and VERY humid if you decide to take this itinerary. We had heavy rain in one port, and rain a few other times, mainly at night. The lightening shows at night were fantastic! There were beginner Bridge lessons offered. We have zero experience and went to the classes. We definitely learned a lot and enjoyed the folks we met through the classes. There were just 4 of us for most of the classes! We went to only a couple of the shows. I would highly recommend the Krew Kapers - ours was at 5:30 the 2nd to last night. There was also a magician / comedian that did 2 shows, we enjoyed both! Ports were Ensenada, Cabo San Lucas, Acapulco, Acajutla (El Salvador), San Juan del Sur (Nicaragua), Puntarenas (Costa Rica), Cartagena (Columbia) and then disembark in Miami. We took all Regent excursions, booking 2 extra charge excursions. In Ensenada we took the "Taste of Mexico" excursion. We boarded a bus drove out of the port and around the nearby area, with the guide pointing out different buildings (including the new aquarium that has been under construction for 4 years - she said hopefully it will be open the next time you visit!), we also stopped at the large square where she pointed out different statues and told us a bit about the country's history. We then stopped at an Opal store. The owner talked a bit about Mexican Opals- 10% of Opals are from Mexico. We went through the store and into what is probably normally a bar. Tables were set up with 8 people per table. A chef was there to lead the class. He talked about a number of different chilis, their hotness and what they were used for. Also passed them around for everyone to smell. We then "made" our own guacamole, green chicken enchilada, and beef tostada. All of the ingredients were prepared for us, a little chopping for the guacamole, stirring and assembling was all that was needed. Margaritas were for sale - $4 each (large glass) or unlimited for $20. Sodas were included. After we were finished there, we boarded the bus and they took us to a shopping area where we had 20 minutes to shop. I would recommend this excursion - just a little amount of walking, some history, and tasty food. We were able to list our email addresses, and they sent us the recipes from the day. Next stop was Cabo San Lucas. We took the "Salsa and Salsa" excursion. The location was very close- but the bused us up the hill (very nice in the heat!). We made 6 different salsas, all the while free margaritas were being poured. Also made 1 margarita at our tables. Then had a short Salsa dance lesson. The salsa making went a little long - but the entire excursion was fun, and tasty! In Acapulco we did the "Nature encounter hike and swiim" - first stop was to see the cliff divers - very impressive. Then off to board a glass bottom boat to go over to a nearby island to hike to the top. Nothing to be seen under the boat- we spotted 2 fish. They offer hiking sticks when you get off the boat (our boat was called the Titanic!). The hike is a good one- well deserving of the "3 people" Regent gives it! Pretty steep in parts, a bit slick on some moss and leaves. We were sweating and out of breath in parts. The view from the top of Acapulco Bay is very nice. Break up top, then back down to our boat and then to a hotel for lunch and a swim in their pool. The water was VERY refreshing! El Salvador was the next port. Acajutla was extremely welcoming to us. They are just starting to see cruise ships, and this was Regent's first time in this port. The bus we were put on for our "Buggies and Thermal Waters" excursion (extra charge) was small. Two seats on one side, one seat on the other and a fold down jump seat. The drive was quite long. We went first to the thermal waters- saw them bubbling out of the ground, and then a few more minutes to the location for lunch and a swim. The "pools" were nothing like the pictures Regent was showing on the cabin tvs. These were actual swimming pools right next to where we ate lunch. The water was milky looking. Only a few people went in the water - one pool was very hot, the others were various temperatures. This "resort" I guess you would call it is nothing like any of us expected. They are just starting to build the area up for tourists. It started sprinkling and then raining, then REALLY raining. At that point my husband and I decided that we were going to skip the buggies- we knew that they were on dirt roads, and with that much rain, it was going to be a mess and dangerous. About this time, the guide announced that the buggies were being cancelled for safety reasons. The other bus had gone to the buggies first - they came back drenched. We were glad to get into our small bus and start the 1 1/2 hour ride back to the ship. I would not do this tour again, nor go to this port again. San Juan del Sur, Nicaragua had to be cancelled due to high winds and a large swell. This was a tender port and not safe for us to do so. Puntarenas, Costa Rica was our favorite port. We did the "Aerial tram and river cruise" excursion (extra charge). Great excursion! Our guide was very good, giving us lots of information about her country. We went on the river cruise first, seeing lots of crocodiles, many species of birds, and iguanas. Then we were off to the denser rain forest for our tram ride. We were split into groups of 8 plus a guide for the approximately 1 hour tram ride. We did not see much wildlife - but enjoyed the scenic rain forest and all our guide had to say. Lunch was next and then back to the ship. I would definitely recommend this excursion! Finally made it to the Panama Canal! WOW! We wandered all over the ship, front, back, down to deck 5 to watch through the windows as he ship rose up in the canal. Definitely the highlight of the trip! Cartagena, Columbia was the final stop. We did not get off the ship as I had a terrible sore throat. Pretty sure the difference between outside high heat and humidity and the inside a/c had something to do with it. We had brought cough / cold medications with us, they were put to use. At breakfast that morning, I asked the waiter if they might have any lemon / ginger tea - he said they might, but, he would make me some fresh lemon and ginger tea. This was one point where I felt spoiled by Regent! I was very grateful to this gentleman! Dinners - we had reservations in Chartreuse the first night and Prime 7 the second night. We were able to get one more reservation in Chartreuse later in the cruise, at a 4 top, sharing with a couple we had not met. Other dinners were spent in Compass Rose, Pool Grill and Setti Mari. I had scallops a number of times - all cooked perfectly; my favorite was in Chartreuse! The often talked about Carmel corn Sundae in Prime 7 is definitely an interesting looking dessert; I preferred the carmel corn and left most of the ice cream! (I asked the waiter if just the carmel corn could be ordered- he said sure!) Lunch - lots of options - pool grill and La Veranda were our regulars; we ate lunch once in Compass Rose. Breakfast - our go to was Compass Rose. We highly recommend the "Frozen Blueberry and Banana Bowl" - a scoop of frozen pureed blueberries sitting on top of small cubes of various fruit (including bananas) and sliced almonds on top. Also of note, we ordered eggs Benedict twice, even though they were not on the menu. We had room service twice for breakfast on early excursion mornings. There are 1/2 hour delivery windows- they delivered quite close to the start of the window. Another quick option in in the Coffee Connection - cereals, toaster with various breads, fruit, yogurts; easy way to grab something quick. All in all, this cruise was a bit long for our taste - we feel that a port or 2 could have been skipped, decrease the length of the cruise by 2 days (and decrease the price!). It was expensive, about $1,000 per day for both of us. We met some very nice people on this cruise. We also came upon some snobby people that wanted to make sure everyone knew they had 200+ nights on Regent. Overall the crew was a bit too formal for us (always being called "madam" was a bit too much for me). We did have some nice conversations with some of the crew. For some reason, we were invited to dine with ships' officers two different times; once with the General Manager and again with the Head Concierge! Will we travel on Regent again in the future, maybe. Will depend on the itinerary and if we feel it would be best with a smaller ship / less passengers. We definitely liked that part of this cruise a lot! Read Less
Sail Date September 2019
We chose this cruise because we had always wanted to go through the Panama Canal. We only could take two weeks off from work, so this was the cruise we chose. This was a repositioning cruise for the Miracle, but Carnival also billed it ... Read More
We chose this cruise because we had always wanted to go through the Panama Canal. We only could take two weeks off from work, so this was the cruise we chose. This was a repositioning cruise for the Miracle, but Carnival also billed it as a Panama Canal cruise. PROS: Our stateroom (an obstructed view balcony) was large enough for two people and kept well cleaned and stocked by our excellent steward, Lindon. The obstruction of our view was not bad at all, and consisted of a lifeboat that came about up to our ankles. Our servers in the main dining room, Roxana, IWayan, and Indrawan, were excellent. The cruise had numerous sea days, which was very relaxing. The fun squad kept us busy with lots of trivia and games. Food was delicious, and there was plenty of fresh fruit and veggies. Minimal chair hogs and dinner lines, the cruise was not fully booked. Embarkation was fast and easy, about 10 minutes from curb to lido deck. This crowd was a little on the geriatric side with loads of diamond and platinum members. Everyone made it to the muster drill, and everyone made it on time after being ashore. We did the Chef's table, it was excellent and well worth the money. Singh and Helen at the service desk were very helpful. CONS: Carnival needs to take a look at their cruise passenger demographics before a cruise. This cruise was filled with senior citizens (there were only 11 children on board!) that were on a bucket list cruise. We went through the panama canal during mid-day (which was too hot for these seniors), people were understandably standing out on deck to see the locks, and Carnival could have provided some cooling measures like iced washcloths and cool drinks. I did see some cool drinks being handed out, but none never made it to the forward lido deck where there were about 250 passengers. Also, put some chairs out on the forward lido deck! We were standing for hours in the hot sun. With all the sea days, I would have appreciated some chairs out on the outside promenade deck. It's nice and quiet down there, and a great place for reading, but only if there's a chair there to sit on. Carnival advertised this cruise as a Panama Canal cruise, but we were given minimal information the actual day of the canal transit. They did have some sort of (pilot?) guy that made about 10 short announcements over the course of the 13 hour transit, but that was it. No guest speaker the night before that told us what to expect, or about the history of the canal, or any other speakers. There was one Academy of Fun guy, but he talked about space, astronomy, astronauts, etc. He was great, but it would have been more appropriate to talk about the canal that was on all of our bucket lists. Seriously, Carnival, what would it take to get some history buff speaker? Or a civil engineer? Debarkation was terrible, and I've never ever said that before in any of my reviews. Not sure if the ship arrived late or what, but debarkation started about an hour late. We didn't get off the ship until almost 11, and we were in the middle of the crowd. Read Less
Sail Date September 2019
We chose this cruise for ports, suppose to be beautiful coming out of dry dock,service and dining great but not a five star cruise as usual..many problems, constantly construction..pounding, drilling closure of the decks, pool and ... Read More
We chose this cruise for ports, suppose to be beautiful coming out of dry dock,service and dining great but not a five star cruise as usual..many problems, constantly construction..pounding, drilling closure of the decks, pool and balconies ,paint and varnish smell everywhere-on Regatta, room seventh floor..you pay for five star and get a 2-3 star, not fair and so far they just say sorry..unacceptable ... We have sailed on Oceania 21 times, so extremely disappointing.. The staff are trying hard to please everyone but hard with all the noise and bad smell going on... The excursions have been great, as usual. And the guides have been very good as well, speaking good English.. We would hope that they compensate us at some point..hoping for return travelers.. They still start their entertainment to late 9:30..with not much to do after dinner..between 7:30 and 9 p.m.the cabin is beautiful but the balconies were absolutely not ready.. Read Less
Sail Date September 2019
We truly enjoyed our cruise. That being said, Island Princess is OLD and tired. We do enjoy the smaller ships, but in the future because how Princess manages these smaller ships and offers lesser quality food, music, activities and we ... Read More
We truly enjoyed our cruise. That being said, Island Princess is OLD and tired. We do enjoy the smaller ships, but in the future because how Princess manages these smaller ships and offers lesser quality food, music, activities and we feel lower quality staff, we will not be returning to the Island. My primary observations: No electrical by bed. Had to request extension cord and run across cabin. Trip hazard. Daily activity flyer, print too small. Cruise director & staff superficially friendly. If asked for a more in depth answer, they get surly. Beds are very nice. Towels are the quality of a cheap hotel. Toilet paper and facial tissues are bargain basement quality. Why did the balcony rail and deck need to be stained and sealed during my passage? Received notice after several days into cruise that our balcony would not be accessible during the canal crossing. Why did we pay the premium for a balcony or when booking New Princess Net is pretty good. But, expect to have spotty service during rain and/or fog. In cabin TV. The presentation of the channels and guide is very hard to figure out and know what is on and how to select. Bridge cam is out of focus and has been since we've been monitoring in preparation for our cruise. 3 months. Horizon buffet. Restaurant management not engaging with customers. At every meal on the horizon, 50% of tables had no salt shakers. Weird. Maritime crew not friendly. Large wall posters advertising light snacks at the Patisserie and coffee bar. Yet, no food available at the patisserie coffee bar. Apparently, a coffee bar has been added to the casino where the food has been moved to with no mention to the passengers. Just sweet buns. Front desk/passenger customer service – these ladies are life savers answering questions and solving problems that better management would have prevented from ever happening. Eve & Belen helped me many times and had a delightful attitude. Cruise director & staff – bubbly, but if asked for some help, or to resolve an issue, not so interested. When met outside of an activity, quite distant and unfriendly. Morning coffee and afternoon wine at La Patisserie – Fabian and Ana will always be remembered. Ship's climate control - The ship appears to be 5 separate compartments, connected into 1 master vessel. The temperature and humidity can vary quite noticeably between these sections of the ship. There are no clocks in the rooms. Things Princess does not mention, but passengers should know. The shops, casino, spa, etc. are not Princess operated. They are leased operations. Besides being considerably more expensive than similar State-side businesses, if you have any issues with products needing warranty service, you must go to the vendor, not Princess. $5 for a tube of Pringles? Insulting. Gambling. There is no gaming commission overseeing operations as you find on land casinos. Payouts for slot machines and table games are at the discretion of the casino and yes, not as favorable as popular casinos such as Las Vegas. Some have noticed that the slot payouts are favorable on day 1 or 2 on the cruise to excite the passengers and then lowered for the remainder of the cruise. ADA - The doors to many places on the Island Princess ship, unlike the newer Princess ships I've been on are not only not auto-open, and are very hard to open, even for non-wheelchair use passengers. One of the greatest benefits of Princess vs. other Lines are the self-service laundries. Unfortunately, there is a 3" transition into them so this service is totally inaccessible to a wheelchair. Food - I do not know if it is the age of the ship, the itinerary, the Chef or what, but as compared to the Regal & Emerald, the menu is far less exciting, the meat quality is lesser and the wait time for food delivery diminishes the dining experience. Wine – we expect to pay 2x retail as in most restaurants. 4 times retail is insulting. Princess tries to convince us that they are concerned about the environment by suggesting we should use our bath towels for many days, yet the amount of single use beverage containers and paper products at buffet wash stations is far more wasteful. Does Princess ever mention the $40 million dollar fine for Illegal Ocean dumping and 9 probation violations? Future Cruise Dept. - I do not understand the benefit to the passenger for this onboard department. I was interested in an Alaska cruise for 2021. Princess had not published the itineraries yet or which ships will be in use. The staff person could not or would not put me an email list to let me know when they were known. Her suggestion was to check with a travel agent. Pretty sad. We have found that the daily activities on the Island are sparse during the day as compared to our other Princess cruises. Activities such as trivia and marriage match game are not scheduled until later in the day. The live music in the various lounges and Plaza are noticeably poorer quality than previous cruises on other Princess ships. Shows - The band is pretty good. Princess advertises 'Las Vegas" style shows. Makes me think that they have never seen Vegas or NYC shows. They are nice, but more like high school talent show quality. There is nothing wrong with them, but be more honest as to the offerings. The musicians in different lounges and plaza were not the quality I’ve come to expect from Princess. Our other Princess ships had a dedicated pizza restaurant. Very nicely prepared. Santorini's offers pizza a few times per cruise. No better than the pizza on the pool deck and no servers with a 'tude' to deal with. The Ocean App. Why can't the lunch and dinner menus be post there? Read Less
Sail Date September 2019
Panama Canal always piqued our interest. My husband and I were definitely in need of a vacation and were on the Princess website one day. This cruise 'jumped out' at us and so we booked it that day, without much thought. We had ... Read More
Panama Canal always piqued our interest. My husband and I were definitely in need of a vacation and were on the Princess website one day. This cruise 'jumped out' at us and so we booked it that day, without much thought. We had planned to go alone as we were trying to catch up on celebrating our 25th anniversary from last year [we had to cancel our vacation in 2018 because we live in Leilani Estates where the lava erupted in May]. We flew the night before disembarkation from Hawaii Island to board the ship. Airport transfer from LAX was a little glitchy as the Princess folks did not put us on the airport transfer check-list for some reason after we checked in with them, so we had a bit of a wait. Embarkation and disembarkation were smooth. They are definitely very well-organized on handling these two events. We did not spend any time in our departure city, really had no desire to explore LA. We had cruised to Alaska with Princess in 2017 on the Coral Princess so we were familiar with the ship layout already as the Island Princess is basically the same ship. The cabin was small, but cozy and very neat and tidy. We knew what to expect so no surprises here. We utilized Anytime dining so that we were not locked in to any sort of schedule every day. We ate most of our meals in the Horizon Court, due to the availability of choices to eat different foods each day. Breakfast, however, felt very monotonous as it was the same offerings every single day. We had a few meals in the Bordeaux dining room, all of which were great dining experiences. We took advantage of both specialty dining restaurants [The Bayou Steakhouse and Sabatini's] and neither one disappointed. We took advantage of the variety shows most every night. Some were better than others, but all were entertaining in their own way. The production show on the final evening was amazing. The game shows held in the Explorer's Lounge were definitely entertaining. We spent a lot of time on the Lido deck at the pool. Some of the movies they played were too loud and hard to comprehend because they sounded distorted. There was one day when the speakers malfunctioned and it was static as loud as you could imagine that literally cleared out the pool area. It was painful to your ears even if you put your hands over your ears. I'm not sure how long it took them to correct it, but we left after 5-10 minutes. The Voice of the Ocean talent was really lacking and the karaoke was pretty bad. The service staff on the ship were amazing. Our room steward was so very attentive and the bar / wait staff are extremely good at what they do and were all very friendly. We visited 5 ports while on this cruise and went on 4 excursions. We were unable to port at one of the tender stops due to inclement weather, but did not have any excursions booked anyhow. The Copalita Archaeological excursion in Huatulco, Mexico was very interesting and the grounds were well-kept and very beautiful. Our tour guide was very knowledgeable and friendly. We visited the animal rescue 'sloth sanctuary' while in Puntarenas, Costa Rica and this was amazing. They are doing good work here. While in Panama we went on an excursion to the new locks, which was interesting as well. The time spent was a little short, but our guide was very knowledgeable and the bus ride to and from was interesting and filled with facts. The wait to get back onto the tender at this port was RIDICULOUS. We literally stood in line for well over an hour in the blistering heat. It was not pleasant. Transiting the Canal was AMAZING! To watch the process is enlightening and to think about the work that went in to making that possible is incredible. While in Cartagena, Colombia, our last port stop, we chose to simply do the 'Hop on, Hop off' bus tour of the city. We chose to get off at the Walled City and do the walking / audio tour. The street vendors were absolutely relentless. They made it very difficult to actually enjoy the tour. They were literally in your face the entire time trying to get you to buy whatever it is they were selling. I would not recommend this tour to anyone. The website does provide a warning about this excursion city / port, but the warning needs to be a little stronger. The only other true disappointment was that this ship evidently was experiencing some sort of sewage venting issue as there were certain areas of the ship that literally smelled of raw sewage every time you passed those areas. It was not pleasant. If given the chance I would most definitely make the Panama Canal Transit a future cruise on my list! I would choose different port of call, so that I could see more areas, but it was definitely an incredible experience. Read Less
Sail Date September 2019
My now 90 year old mother and I took this same ship to the Panamal Canal in 2012 and we were now celebrating her 90th birthday and looking forward to the renovations that were made in 2017 to the ship. Imagine our surprise when we find ... Read More
My now 90 year old mother and I took this same ship to the Panamal Canal in 2012 and we were now celebrating her 90th birthday and looking forward to the renovations that were made in 2017 to the ship. Imagine our surprise when we find that our balcony grade room was now 1/3 smaller and the shower so small that I could not even turn around without bumping my head (I'm almost 6 feet tall but no giant and my wife could not even shave her legs in the shower because there was no room. Also, the casino was cut in half and I was specifically told by the casino manager that Carnival had done this to create space for more rooms. So our comfort is sacrificed so Carnival/Princess can make a buck. Typical corporate mentality. Forget about quality just mo money mo money mo money!! Our room had no air conditioning for one night until I threatened to sue everybody and then it miraculously came back on. The food was mediocre at best. The shows were average (when you could get in since the cattle call of over 75+ seniors got to each show about 45 minutes before to take all the seats). I guess when there is nothing else to do you have no choice. The Huatulco shore excursion was a total joke. The guide spoke no English, was 45 minutes late and showed us the fronts of 4 hotels saying that these were the cultural highlights of the City! If I have to hear about one more bs EFFY jewelry promotion I am going to throw up. What a ripoff! Read Less
Sail Date September 2019
The cleanliness and quality of furnishings needs serious help. I have cruised with Princess 6 previous times and have never had a ship or staff like this. It was as if no one cared from the company to the staff. I have generalized staff in ... Read More
The cleanliness and quality of furnishings needs serious help. I have cruised with Princess 6 previous times and have never had a ship or staff like this. It was as if no one cared from the company to the staff. I have generalized staff in that statement but there was some good people of course but more rude, abrupt and uncaring staff than good. This includes some higher ranking staff like store managers. I would not recommend this ship to anyone. The itinerary was great although not all the excursions lived up to their write ups. Our cabin must have a service area behind it because the noise thru the walls was awful day and night. The casino is tiny and has outdated machines with a very small smoking area. The area on deck 15 for smokers has no cover from sun or rain and wind. The only other place was the cigar lounge of 12 seats with 0 air conditioning and a portable air exchange that was plugged in. Not a single fan. Most times it was standing room only. The furniture is horribly worn, the walls need washing as well as the windows inside and out. No one does anything but empty the ashtrays a few times a day. I meant to take a picture of the total lack of cleaning on this ship as it was everywhere. To get a drink you had to go to the bar and order it as there was no staff around to order from. Read Less
Sail Date September 2019
We chose this cruise in order to experience the Panama Canal transit. We were welcomed at the airport and transported to the ship. Embarkment processing was completed within five minutes and disembarking from ship to shore was completed ... Read More
We chose this cruise in order to experience the Panama Canal transit. We were welcomed at the airport and transported to the ship. Embarkment processing was completed within five minutes and disembarking from ship to shore was completed within 15 minutes. Our cabin stewart did an amazing job as well as our dining waiter. The meals were great and the main show each evening kept you well entertained. We found time to relax, read books from the library, and made new friends each day. We took advantage of excursions at each port and found them very informative and interesting. The off-road excursion was one that stood out as we traveled the back roads in Mexico and saw how corn was ground and cooked to make tortillas. The town tours provided us with the local history and background of the local areas.I would recommend this cruise for anyone desiring to experience the canal transit. Read Less
Sail Date September 2019
We decided on the Carnival Fantasy because of the Panama Canal Transit. We had never wanted to cruise Carnival because of the reputation of "Party Ship" but the cost was great and the timing was perfect so we took a chance on ... Read More
We decided on the Carnival Fantasy because of the Panama Canal Transit. We had never wanted to cruise Carnival because of the reputation of "Party Ship" but the cost was great and the timing was perfect so we took a chance on the September 16th, 11 day cruise out of Mobile, AL. This ship was so far above my and my husbands expectations. It had just received very bad news coverage from a disgruntled inspector (after we purchased the cruise), and we were already risking the party atmosphere. We were so shocked to find not one of the things we had read or heard about the ship to be true. The staff was amazing and went above and beyond to know who we were and how to make each moment more enjoyable. This was a Journey cruise (over 10 days) so we were with this staff longer than most. We found relationships built that were genuine and positive. The captain was great at keeping us in touch and informed which made it a positive interaction as we sailed. The meet and greet with the staff was elegant and professional – as well as very entertaining with the professional ballroom dancers and Shipmonk’s performing the perfect mood setting music. Drinks were flowing and appetizers and staff met with the elegant ambiance they had set for the evening. The dinning staff was attentive to our every need - greeting us by name and having the things we enjoyed on the ready. Seon, Lady Ann, Pratama, Kataporn and Ola (short version of Ola's name) were dining room stars! Singing, smiling and ensuring our water was always topped off, our sides were always ready and available and any extra’s or additions were cared for. The cleaning staff was amazing! They were constantly wiping windows/handrails/glass as well as vacuuming and cleaning floors. Seti cared for our stateroom in way that made it a place to look forward to coming back to so we could see the surprises he had laid out for us! Selva was one who constantly worked! From the day we got on board and he was getting the luggage out … to meeting him all over the ship as he cleaned, vacuumed, mopped, dusted and always smiling and wishing us a good day. It was a pleasure to have Seti and Selva on the cruise! There was nothing about our Carnival ship that lived up to any negative reputation which had proceeded it. It was clean, run well, fun, relaxing and enjoyable. Marty was the Cruise Director for the first part of the trip and Rico the Cruise Director for the last. They were amazing! Why different Cruise Directors on one cruise? There was a special event we never know about held where Carnival and St. Jude’s are in a partnership, Carnival does various little events on ships to raise money they give to St. Jude’s. This was so touching to learn about. We had our fund-raiser onboard and our ship raised over $15,000 for St. Jude! It was incredible to be a part of. But, back to the reason Marty left the ship mid-way. Marty was selected as one of a very few Cruise Director’s to go and present St. Jude with the monies raised, as well as getting the opportunity to meet with some current families at St. Jude and talk with staff to see exactly how the monies are used to help each family personally. It was a blessing to learn of Carnivals involvement with such a wonderful purpose. Once Marty left and Rico took over – it was just as amazing and Rico’s heart and joy were evident in his calling as Cruise Director. The promotion mid-trip allowed us all to see how much each person values their various roles onboard. The majority of the staff was just as much as professional and fun while being available to complete whatever task was on hand for them. Even in the photo department the ship was not pushy in any way and we found Fresca was so kind and yet fun and willing to capture a great shot, or let us move on by when she saw it would be an interruption. That alone was amazing. The ports of call were different on Carnival than other cruise lines. They ensure you have a wonderful experience if you are even just visiting the port. It was cleaner and easier to get off and back on the ship than others we have sailed. The excursions were well explained and when we did take them (we did not at each port) the staff was highly educated in the experience we were about to embark on. The transportation was in new buses with air conditioning and bathrooms, locations were clean and organized and it was safe and so fun and entertaining! Overall we had so many positive experiences and interactions on our Panama Canal cruise we were amazed. It wasn't all perfect, as with anything when you are with people in the same place for 11 days there will be a snafu to two, but the good was actually great and we are looking forward to taking future cruises with Carnival - hoping to run into some of the same staff again to catch up and see how they are doing – as well as meeting up with people we met on the cruise for creating new memories to last a lifetime. Thank you Carnival for completely changing our impression and view of Carnival cruise line. We are glad we took a chance and grateful for the amazing Panama Canal crossing experience! Read Less
Sail Date September 2019
I chose the cruise for the Panama Canal Crossing and Costa Rica destination. The cruise was good and service was excellent. However there was false advertising: 1) The ad says India food available. When we boarded we were told that ... Read More
I chose the cruise for the Panama Canal Crossing and Costa Rica destination. The cruise was good and service was excellent. However there was false advertising: 1) The ad says India food available. When we boarded we were told that India food is available only for dinner and not for breakfast and lunch. In the dinners also India food was missing for 3 out of 9 dinners. We were to request repeatedly to get Indian food. The picture attached shows a full platter of Indian food, while in reality there was only one curry and rice. The Indian food tasted like out of can. Greatly disappointed. 2) The ad says Rocky and Rollers Band (refer to the picture attached). The band was changed to some other cheaper band and saxophone and no communication. This was clear false advertising and disappointing. 3) The deck 9 & 10 were leaking water. The ship needs a make over. 4) For the Grand Cayman 7 mile beach excursion, no snorkels were provided and we were to rent the equipment on the beach. 50% of the excursion fees was refunded after several complaints. 5) Cabin needs makeover. Refer to Cabin review. Read Less
Sail Date August 2019
NOT THE ZENITH SHIP. MONARCH Ship was our cruise. All Spanish speaking, some English. Overall a fair cruise. Do not take interior room as walls are thin. Fruit was not ripe, hard and lacked flavor. Coke and other soft drinks plus most ... Read More
NOT THE ZENITH SHIP. MONARCH Ship was our cruise. All Spanish speaking, some English. Overall a fair cruise. Do not take interior room as walls are thin. Fruit was not ripe, hard and lacked flavor. Coke and other soft drinks plus most alcohol free in open main pool/deck area. Poor looking few channels on 17-20" TV. Few activities, guess we are spoiled. Yellowish brown nasty looking hot water for 3 days, took cold shower. It is an adventure. All Spanish speaking cruise, some English. Overall a fair cruise, fun for first timers but experienced cruisers will not be happy unless you are old hippies. Do not take interior room as walls are thin and some people will party all night into the wee hours of the morning... plus staff do not like complaints, so it is best to hold complaints until you can make them online. The Filipino staff were great, but some of the Spanish complained about being underpaid. Read Less
Sail Date July 2019
In the past, two of my favorite things about Carnival cruises were the Deli, where I looked forward to having a great pastrami sandwich every day for lunch, and the adult entertainment, which always made us laugh out loud. On Carnival ... Read More
In the past, two of my favorite things about Carnival cruises were the Deli, where I looked forward to having a great pastrami sandwich every day for lunch, and the adult entertainment, which always made us laugh out loud. On Carnival Sunrise, the deli was average at best - went there on the first day for my pastrami sandwich but never went back. The sandwich was dry, the bread was dry, the service was blah. We did get to go to the adult entertainment, which was very good, but not because we always wanted to. Sometimes it was our only choice. The redesign of the ship, which made room for more cabins, took away a significant amount of public spaces. There is very little space in the theatre – no way it can accommodate even ¼ of the people on the ship. And despite what it says in the marketing materials, there is no internet café so you better bring your own tablet or laptop. There is no library, which is truly sad because on a 14-day cruise you will most likely read one book and head to the library for another. And there is really only one area on the ship where you can sit and read – it has about 25 seats. During our 14-day cruise, we got to see the crew talent show only once. Why? Because our late seating dinner got us to the theatre too late -- all of the seats were taken -- all of the time. And it wasn't just because of our choice of late dinner. Scheduling activities on the ship was horrendous. Often there was something (like a game show) in the theatre right before the crew show - so folks from earlier dinners went to see it and just never left. When we realized that the only way we would get to see the show was to sit on the stairs, we would rush to the Limelight Lounge to try to catch the adult comedy show. And sometimes that too was filled to capacity – no seats. Another issue with the Limelight Lounge was finding it/getting to it. If you came out of the restaurant you could walk 25 feet right into the lounge. But for some dumb reason, they would rope off the area and make you go up a flight of stairs and through the casino to get on line for the Lounge. The smoke from the casino permeated way passed the casino – you could smell smoke in the elevators and for quite a distance on the adjacent floors. They also did not offer even one night of non-smoking in the casino. On the topic of activities, there were many days when the entire afternoon was trivia after trivia after trivia. Really? That's the best you can offer? While searching in the first days for what I soon learned was the non-existent internet café, I had the chance to speak with a woman who had been on the Carnival Triumph 8 times. She hated what they did to “her” ship and agreed with me on many issues about the lack of space overall. Food: most evenings we sat with our family for the late seating dinner. Our servers were great – funny and attentive. But the service overall was erratic. Some nights everything went smoothly; other nights things were not hot or the wrong dish was served. Don’t know if that was a kitchen issue or if it was our servers.... Food in the buffet area was mediocre and the lines really, really long at just about any time of day. The bakery section needs a real overhaul. Every day they put out cookies that literally fell apart when you tried to pick them up with the serving spoon. How difficult is it to realize that the bowl is filled with broken cookies and crumbs everyday – so change the recipe!!!! Also, there were usually four or five different cakes to choose from – they all tasted the same. We would recommend going upstairs to the Italian restaurant for lunch. They don’t really advertise it, so we stumbled upon it. When you get upstairs (from the buffet area), you will be given a seat number and a form to fill out. On the form you can request specific items in your pasta and it will come to you fresh and hot. That was great. Not so great is that you had to ask for something to drink – ice tea or lemonade. And that would put the server out – “Ok, I’ll try to find some for you!” Why not include space on the form for a beverage – too logical perhaps? The Captain’s party, which was held toward the end of the cruise, was in the theatre. If you are seated anywhere other than the main floor, good luck getting a drink or any hors d’oeuvres. There is no way the servers are going to be able to get to you or climb through groups of people to do so. That’s my take on the Carnival Sunrise. I usually pick a destination and then see which cruise line will get me there within my timeframe for travel and within my budget. I definitely wanted to see the Panama Canal, and the price was right for this cruise. However, I will not take another cruise on the Carnival Sunrise. And sadly, if this ship’s redesign is the wave of the future for cruise ships, I guess I will be cruising less. 25 nights on Carnival 127 nights on Princess 60 nights on Holland America 32 nights on Norwegian Read Less
Sail Date May 2019
We have taken 21 cruises in the past 6 years. This was our first and probably our last on Carnival. First I will discuss the positive features of our cruise. We were on the 14 day cruise out of NY going to the Panama Canal. The food was ... Read More
We have taken 21 cruises in the past 6 years. This was our first and probably our last on Carnival. First I will discuss the positive features of our cruise. We were on the 14 day cruise out of NY going to the Panama Canal. The food was excellent. We had lobster tails 2 nights and filet mignon on 1 night. The dinner choices were excellent! The had a brunch several mornings where Filet Mignon was also offered! The buffet had many choices. Good burgers, Tacos, Burittos and Pizza and Delli sandwiches. Pizza was offered 24 hours a day which was a plus. As far as entertainment goes the shows were good. We also saw a couple comedy shows which were average. The plus on this cruise were the DJ Xtreme and The Flying Scotsman the cruise director. They were amazing! They were by far the best DJ and the best cruise director we ever experienced on a cruise! As far as the cabin goes we were in 7335 an inside cabin. It was spacious for an inside cabin. Plenty of closet and storage space! Great lighting. Those are our positives regarding the cruise. Now for the negatives. The room was warm. We like to always cool down the room as soon as we arrive. After a day we knew that would not be possible. The thermostat was on the coldest setting yet it was warm and stuffy. We called customer service many times. By the way most times they do not answer their phones and you need to go to from desk. They checked the room and left us a note that the temperature was in the normal range set by Carnival. (74 is normal). To us its warm! Other cruises we can get it down to 68-70. about 5 days into the cruise we complained again about the heat to a night person at the desk. She said she will send someone. Miraculously they did an adjustment and we were happy for several day as the temperature was a constant 68.2! That didnt last for too many days! The temperature rose again to 74 and of course we complained and Carnival said its normal! We then gave up. The temperature around the ship is very uneven. For example, the dining room was cool yet the comedy club would be stifling hot. Even the comedian made a joke about the heat! Obviously the ship has not corrected their air conditioning problem! . The next issue was the plumbing. Its still in bad shape. Our toilet would make loud gurgling sounds at any time of the day for no apparent reason! Once it sounded like it was going to explode! We taped the noise on our phone and showed it to customer service and they just shrugged. A few times the toilet did not flush at all for an hour or 2 nd they start working again. We heard an entire line of toilets were not working for a good part of the day one day. As for the public bathrooms, they were dirty. Carnival cut corners not cleaning bathrooms as often as needed. Locks on bathroom stalls were broken. toilets didnt flush, many times paper towels was missing to hold the door open when leaving. I wish i had a list of all the times there was no soap in the soap dispenser in the mens room! The next problem was the condtion of the ship. Its obvious they fixed the atrium and updated many areas of the ship. But many areas were left in poor condition. There was rust in many areas of the ship. On deck 9 near the pool the floor was all rusted out, there were plastic buckets collecting the water dripping from deck 10 and the grating near the bathrooms was loose and people were constantly tripping on it! On deck 11 we sat by the pool and after a rain the water was running down the rusted stairway in buckets. On deck 9 the metal moulding was being held together with masking tape! Service in the dining room was bad. We had a "senior waiter" for most of the cruise for dinner. He would forget a dish here and there til we finally gave up asking... butter was not given even though we requested it twice. I asked for a club soda with desert every night. I received it maybe 5 out of 14 nights! Courses would be served fairly fast until dessert,.Then came the lull... we would wait maybe 30 minutes for dessert. Teaspoons were not to be had. They were not in our place setting and we had to ask every night. No one ever came to clean up the crumbs on our table after the main course. We would just do it ourselves. Breakfast service was no better. you had to ask many times to receive the items ordered. The condition of the ship as bad as previously described. The entrance to the limelight club had this red carpet that curled. Trip hazard but no one cared! There were broken ice machines in the buffet, electronic door out of order to name a few other problems. Guest services was clueless. For the most part they all were pleasant and courteous. But they did NOT answer phones when you called from the room! we asked them several questions at the front desk and they rarely had the answers. Obviously they were poorly trained about the ship features and events. Norovirus. This ship is an accident waiting to happen. There is a severe lack of hand sanitizers. Soap dispensers in the bathrooms are empty many times. Lack of paper towels to open bathroom doors. The crew is NOT proactive to prevent norovirus. Also the choice of tv stations was bad. We did not have CNBC or Bloomberg. We did not have CNN or any equivalent news station. The tv did not function properly. One station you could barely hear and another station would be blasting! To sum up, the food and dj and cruise director were great. The ship was in bad shape and crew was not properly trained. The ship probably need another week or two in drydock and was taken out too soon for the sake of profits. Read Less
Sail Date May 2019
We got disable-room , hard to get ,we like 14 days cruise. And was done over. Our balcony was not for wheelchair or scooters ,very narrow ,and doors were old ,we also got locked out .The room was very nice ,clean,great handicap-room . ... Read More
We got disable-room , hard to get ,we like 14 days cruise. And was done over. Our balcony was not for wheelchair or scooters ,very narrow ,and doors were old ,we also got locked out .The room was very nice ,clean,great handicap-room . Spa was disappointing ,thermal loungers were in a small room ,only 6 ,no other chairs. Would not give us a refund ,waste of our money. The Flying scotsman was the Best ,the shows were great ,food was good. Room service was good. Embarking was confusing ,the staff did not know how to help. We went to the Musterstaion and were told it was on 3 deck ,not there ,hard to get back on the elevators ,when we got there ,it was over. They were bringing luggage to the rooms ,so most of the elevators were closed. Disembarking was a nightmare , we waiting over 3 hours before we got somebody to take us out with the wheelchair. Was so disorganized ,they did not have the staff to help the handicap . Everybody was so upset. SO the cruise was disappointing ,because the staff was not trained to do their job. Not going back on the Carnival . Read Less
Sail Date May 2019
I stayed on Riviera Deck Midship. No balcony but spacious except for the shower. There was a lack of storage space and Small tiny nightstands. We moved the life vests and placed them under the bed so we could use the closet space. It ... Read More
I stayed on Riviera Deck Midship. No balcony but spacious except for the shower. There was a lack of storage space and Small tiny nightstands. We moved the life vests and placed them under the bed so we could use the closet space. It had a nice size tv, we just watched ship cameras or ship location channels. Only used one electrical outlet to plug in our multiport gadget to charge our electronics. The toilet made an unusual sound of a long foghorn after flushing and since I use the toilet 4 times during the night, I thought would wake everyone on my side of the ship. There were no complaints, thankfully. And of course our stewards were courteous and friendly. There was garbage odor on some elevators and smoke throughout the Casino. Deck 3 and 4 were were a pain since at one point or another, a restaurant blocked the front to aft part of the deck. Our Time Dining we requested same waiter Camilo. He is GREAT. Sang songs and danced on some nights. Really great and funny individual. Request for a table he manages and you wont be disappointed. I selected foods I knew I liked so To me, the food was good. Im not a sun worshipper so I wont comment on the pools and chairs. The jogging track is a bit small but I enjoyed the Rope Course. It was complicated at first due to my big gut, but once I got the know how, it was a piece of cake with a bit of sweat of course. Guys Burgers are delicious, the pizza is so-so. Breakfast is same each day with no variety. Had to skip the Midnight Buffet with the Ice And food sculptures due to the mob trying to take pix and the LINE seeming endless. But Im sure it was delicious. ( I didnt gain any weight that night) Bartenders and staff introduced me to some delicious drinks. There were a couple good shows with the singing and dancers but wasnt interested in hypnotism and card tricks. The good seating area in the Liquid Lounge is small. There are poles blocking the way, lighting fixtures if youre too high up, and cant see the stage at all if youre anywhere to the side of the stage. Remodeled and all, from 1 to 5, I rate the ship a 3. Fun Factor I rate the ship a 3 as well. Friendliness I rate it a 5 There were not enough sanitizers and people were hardly using the ones available. I rate cleanliness a 4. Read Less
Sail Date May 2019
We chose this cruise because it went to Costa Rica where neither of us have been, The Panama Canal which neither of us have been to either. We haven't been to Half Moon Cay either. My wife once went to Grand Cayman more than 30 ... Read More
We chose this cruise because it went to Costa Rica where neither of us have been, The Panama Canal which neither of us have been to either. We haven't been to Half Moon Cay either. My wife once went to Grand Cayman more than 30 years ago though. My wife has mobility problems and the many sea days appealed to us. We have been on this ship before, as the Carnival Triumph three times. So this was our fourth time on this vessel although it has been remade since. The embarkation process went smoothly. Did notice that keys to staterooms are no longer given out at embarkation. Stateroom attendant leaves key at stateroom. Can be bad if wrong person gets it. They no longer take picture and use picture on passport for identification. Staterooms weren't ready so we dropped off carry on luggage and went to Lido Deck for refreshment. You will find things about our stateroom in the stateroom section below. The food in the dining room isn't as good as it used to be. The Carnival Sunrise has a new Executive Chef. He likes to cook with spices. We, wife included, do not like spicy food. Ate Salmon most nights. The Beef Wellington, had on one of the three formal nights was good. Most desserts were good. Ate two at times. My wife spread out what she had to other things. Many things were good, service didn't meet former Carnival standards although most times was acceptable. The pizzeria was very good and ate there most days after got finished playing in the casino. The food on the Lido Deck was pretty good too. Had a few burritos that were very good, some of the food at the buffett was good as was the Deli. The Deli had long lines and most times didn't want to wait on them. About Entertainment and Activities: The shows were okay. My wife liked them. We had seem them before. Missed two shows due to doing other things. The enrichment talks were good. As a veteran liked the veteran meeting, and enjoyed the veteran's table at the high tea. Like playing in the casino. Played there every night. Most times played at the craps table and at times played slot machines. My wife likes to play slot machines. Met some people that were known from other cruises. Even made a few new acquaintances, a rarity for me, in the casino. The staff at the craps table was pretty good. They were for the most part, very competent dealers, box men, and pit bosses. Hope they are there when I next go on the Carnival Sunrise in the fall. The Cruise Director was Chris "The Flying Scotsman" Williams. He is a very good Cruise Director. It is no mistake that many of his people are getting promoted. Also of note, although many passengers didn't seem to like Adam, he is very competent and will one day make a fine Cruise Director himself. Houston is a very funny guy. One day he will be a very fine comedian. However, he does many things well on the activities staff. He should be given a night at the comedy club. One day, he might even make a fine Cruise Director. Disembarkation was a complete disaster. They were slow in getting luggage set up in the terminal and that was why we had long waiting times. Had to explain to car service why it took us so long to get off the ship. Next time bring fewer clothes and use laundry room more. Read Less
Sail Date May 2019
We chose this cruise because it was a newly renovated ship going on a 14 day cruise, I was very upset by some extremely negative reviews right before going on this cruise and i wish to put everyone else at ease, we have been on 3 other ... Read More
We chose this cruise because it was a newly renovated ship going on a 14 day cruise, I was very upset by some extremely negative reviews right before going on this cruise and i wish to put everyone else at ease, we have been on 3 other cruises and so far, 5 days in this one is the best so far. I realize that there was a few bugs they needed to work out the first few cruises out of the renovation but things are running very smoothly on this 4th cruise of this ship, i have not seen any construction or finishing that is still not complete, so far no sewer issues. The buffet is very crowded during peak times but we knew this in advance and just worked around it. We have been eating at other venues or during non peak times. Love the blue iguana cantina, guys burger joint and the pig and anchor bbq, the bbq we did on embarkation day, it was like no one even knew it was there!! No lines, i recommend the beef, super tender!! Everything is so new and beautiful, everyone has been super helpful. Our room steward gave us a box fan for my hubby, it's been a life saver!! My advice is to ask for something, you never know if they might have it. Love the ropes course and water slides, never any lines, loving the comedy and entertainment, cruise director Chris is a blast. My daughter has trouble making friends but the youth crew has made things super fun and she had friends by the second day. I can't say enough about the great time we are having on this beautiful ship. It makes me sad that people only leave reviews when they want to complain, life is too short to be negative!! Read Less
Sail Date May 2019
We had experienced a partial panama canal transit and decided we had to do a full transit. The workings of the locks is just fascinating if you've never been through it. It was just a relaxing day watching our ship travel through the ... Read More
We had experienced a partial panama canal transit and decided we had to do a full transit. The workings of the locks is just fascinating if you've never been through it. It was just a relaxing day watching our ship travel through the locks and the gentleman who escorted us on the trip with his facts regarding the canal was very interesting. It's hard to believe in this day and time when something starts deteriorating it is torn down and built anew and these locks are over 100 years old and are still operating in their original fashion with the same wooden gates! Staff on board was very courteous and our room steward, Nyoman and Muss were fantastic. They usually had our room cleaned by the time we returned from breakfast in the morning and were always smiling and making sure that everything was satisfactory. Dining room staff was a little slow the first week, however, they soon learned our beverage of choice and had it waiting for us when we sat down. Menu choices were varied and could have had a little more regular items to choose from, but for the most part, the food was tasty and temperature appropriate. Read Less
Sail Date May 2019
Princess was doing the Panama canal ... we had been on the sister ship Ocean Princess, so were happy to go on the Pacific Princess. Loved the cruise....weather just o.k. service, food, entertainment great......except for the dining ... Read More
Princess was doing the Panama canal ... we had been on the sister ship Ocean Princess, so were happy to go on the Pacific Princess. Loved the cruise....weather just o.k. service, food, entertainment great......except for the dining room. We were told that princess had changed there dining hours to 5p.m. early and 7:15p.m. for late. Since we like early dining and felt 5 was too early, we chose 7:15..... SURPRISE......each ship can decide on their hours.......5:30 and 7:45. We tried late dining......still at the table at 9:30. We requested early seating, a large table and was given table 34. The next night there were 6 people at a table for 8 including us...and were told that no one was at the other 2seat the previous night. We requested that friends be put at our table and again was told no....the table was full....... we spend 10 nights alone at a table for 8. The Matre De Albert Noversa would walk by each night and ask the diners how everything was. He could see we were alone.....did he not think.....I should try to put them at another table. Or just to lazy or could care less... certainly Not doing his job. I put a note in the suggestion box on board. I HOPE SOMEONE READS IT and that it does not happen to another couple. Makes me question going on another Princess cruise. Read Less
Sail Date May 2019
Picked this cruise because I wanted to transit the Panama Canal to celebrate my 70th birthday. Everything was just perfect with one glaring exception. I booked one of the 6 Owner's Suites which are all located at the very stern of ... Read More
Picked this cruise because I wanted to transit the Panama Canal to celebrate my 70th birthday. Everything was just perfect with one glaring exception. I booked one of the 6 Owner's Suites which are all located at the very stern of the boat. I purchased Princess' Premium Unlimited Internet Package for an additional $199. The signal strength in our cabin at the stern of the boat was so poor as to be nonexistent. If I took my Ipad to a public area a midship on the boat the internet worked OK (not particularly high speed). If I tried to log on in my cabin either I got no connection or if it connected the signal would be dropped after a few minutes. If you need to stay in touch with the outside world DO NOT book a suite at the rear of the Pacific Princess. Food was better than I expected, especially in the specialty restaurants ($29 P/P upcharge). The public rooms are quite nice and remind you of the luxury liners of the past. The staff on board were all very friendly and knowledgeable. They really strive to make you feel special and they go the "extra mile" to make sure you are enjoying your experience. The boat is quite small (650 passengers) so you get to know almost everyone. Read Less
Sail Date May 2019
My husband has always wanted to do the Panama Canal adventure so upon his retirement, we chose the Panama Canal Cruise. We were told by friends, Princess Cruise Line does this cruise. So, we visited our travel club and booked the 15 day ... Read More
My husband has always wanted to do the Panama Canal adventure so upon his retirement, we chose the Panama Canal Cruise. We were told by friends, Princess Cruise Line does this cruise. So, we visited our travel club and booked the 15 day cruise aboard the Pacific Princess. Little did we know what lay ahead!! Everyday was a neat adventure; never a dull moment even on sea days. So much entertainment it’s hard to choose which one to attend. Our favorite port stop was Huatulco! Mexico! Such a quaint secret on the coast line. This town is what it’s all about. Just big enough to taste the real flavor of Mexican life. The people were so nice even when you didn’t purchase their wares. The food was excellent and the setting at the restaurant we ate at was just breathtaking!! We truly think we will revisit Huatulco!! The cruise even had a choir that practiced on sea days and we performed the last day aboard. Such a fun experience. The food choices were excellent and “ If you couldn’t find enough there, something is wrong with you.” Anything you wanted. All our on shore tours were first class. We are already talking and planning our next cruise!! So until next time; “Happy Sailing”. Read Less
Sail Date April 2019
This was a destination we’ve wanted to do for awhile. Being from Alberta, Canada we liked that we started in Ft. Lauderdale and sailed through the canal and finishing in Vancouver, BC. From there it was a very short flight home. We ... Read More
This was a destination we’ve wanted to do for awhile. Being from Alberta, Canada we liked that we started in Ft. Lauderdale and sailed through the canal and finishing in Vancouver, BC. From there it was a very short flight home. We were lucky enough to be upgraded to a mini suite in which our room steward, Winston, kept very clean. Although we chose anytime dining, we chose not to do it. Instead, we ate breakfast and lunch in the Horizon Buffet where the food was great (sometimes a little too good), but one thing that bothered me was that various passengers refused to wash their hands even when prompted by a crew member. We had huge, delicious meals at both Sabitinis and Bayou restaurants. I would definitely recommend going to either one. You won’t be disappointed. We booked excursions at all our ports of call but would’ve rather done our own thing on a majority of them. We didn’t find them up to Princess standards like others we’ve done on other ships. A special shoutout to the amazing staff in Crooners. Putu, Parban, and Bo became very good friends and I hope that we will cross paths with them again soon. Read Less
Sail Date April 2019

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