The ship is glamorous and full of bling. Guests are mostly European. They seem to have more fun than on American ships. The nightlife jumps. The Divina is immaculate and the service is excellent. Announcements are in five languages and ... Read More
The ship is glamorous and full of bling. Guests are mostly European. They seem to have more fun than on American ships. The nightlife jumps. The Divina is immaculate and the service is excellent. Announcements are in five languages and the menu international.
We were in the Yacht Club. It’s simply wonderful. This is our second time and we are booked for third.
The main ship is much less expensive and a great value although there are more extras than an American ship. The shows more international and elaborate. It’s a much different experience than an American ship and ,yes, there is plenty of fine food.
Ports were not so good except for Panama Canal, amazing. Book a Aqua Clara deck tour. Cartehena ,Columbia is very beautiful but annoying sales people. Costa Maya is a shopping village so take cab to Mahahual and have drinks or lunch on the beach there. If you like the beach, then Jamaica can be good. Read Less
We had been to Panama many years ago and stood and watched a ship go through, but wanted to have the experience of going through the canal. Checked off our bucket list, so would not do it again. Was disappointed in the things going on in ... Read More
We had been to Panama many years ago and stood and watched a ship go through, but wanted to have the experience of going through the canal. Checked off our bucket list, so would not do it again. Was disappointed in the things going on in the lounges during days at sea, very slow. Was very disappointed in the shopping and the shops closing so early. Ship seemed to be having lots of maintenance problems during the voyage. Entertainment in the Princess was very good, a very talented group of singers and dancers. Nathan was absolutely wonderful as was the guy that did Billy Joel. Magician, a lot to be desired. Loved the balloon drop entertainment and more nightly activities would have been great in the atrium. Did not like the change of early dining from 6:00 to 5:15, but we will try anytime dining on next cruise. Everyone on the ship was extremely nice and helpful. Excellent Staff. We chose Bayou as our specialty experience and it was great. Love the EZ check luggage, we use that whenever available. Read Less
There were positive aspects to this cruise but enough negatives where we will not take another Princess cruise.
Lack of comfortable in-cabin seating (either the bed or one hard desk chair).
Poor Main Dining ... Read More
There were positive aspects to this cruise but enough negatives where we will not take another Princess cruise.
Lack of comfortable in-cabin seating (either the bed or one hard desk chair).
Poor Main Dining experience--lack of variety, food was tasteless and cold.
Poor Princess-arranged flight schedule and airport transfer--Almost missed the boat,arrived during muster. Return flights were too close together--first flight was late so we missed connection.
Water/sewage problem/smell entire cruise. Almost every night water was shut off and unable to flush toilet. We occasionally experienced a sewage and/or moldy smell.
Entertainment--cruise entertainment staff were excellent and put on a different show each night,
Buffet dining, unlike the Main dining, was excellent. There was a large variety of interesting choices which were mostly delicious. There was plenty of seating even at the busiest of times. Staff was friendly and helpful.
The destination lectures were very informative and thorough. Read Less
This by far is the best cruise we have ever had. We have been cruising for over 40 years. We have been doing so with many cruise lines but this one with Princess was the best. The entertainment was far superior to anything we have ever ... Read More
This by far is the best cruise we have ever had. We have been cruising for over 40 years. We have been doing so with many cruise lines but this one with Princess was the best. The entertainment was far superior to anything we have ever seen on a ship. The food was outstanding. The suite was great. The crew was exceptional. The embarkation and dis embarkation was the best organized and most efficient that I have ever seen. The value was tremendous. I highly recommend this ship and itinerary
The productions were professional and Broadway quality.
The food at all dinning rooms were exceptionally good. The crew were not only professional but courteous, helpful and professional.. The ship was very clean and beautiful.
The ports and itinerary were fabulous. We really enjoyed going through the Panama Canal. The enrichment program with the very knowledgeable narrator was very good.
There is no question in my mind the value and quality of this cruise surpasses all that I have seen. Read Less
This is my second Holland America cruise. The first was last year to Alaska, and it was so much fun I wanted to take another Holland America cruise. I wanted to go to the Panama Canal, so this cruise offered the chance to do both. I ... Read More
This is my second Holland America cruise. The first was last year to Alaska, and it was so much fun I wanted to take another Holland America cruise. I wanted to go to the Panama Canal, so this cruise offered the chance to do both. I made an excellent decision. First...I could not disagree more with those who say the food was not good. I thought it was excellent. Not only did I think it was excellent, but every night I sat at a table with 5 to 9 different people, and every single night every single person at the table raved about how good their dinner was. I don't know where the people who complained about the food were, but in 11 nights of sitting with different people, I never heard 1, not 1, complaint about the food. Second...the ship was spotless! The wonderful, friendly crew were out every night, and often during the day polishing and cleaning. I received a last minute upgrade from an ocean view to a balcony and it was wonderful. Loved it! Third, the ports...I booked 5 excursions through HAL. They were a little pricey, but they offered everything they promised. The Stingray experience at Half Moon Cay, the sailing/snorkeling cruise at Aruba, the horse drawn carriage ride in Cartegena, the Embrera Indian village at the Panama Canal, and the arial tram tour through the canopy in Costa Rica. READ the tour descriptions...if you want animals don't book a tour that does not promise animals! My favorite tour, however, was not a HAL tour. I booked the Shete Boka/snorkeling tour from Curacao Actief through tripadvisor and it was amazing...we had a small group and actually ended up snorkeling with about 100 turtles!
Fourth...this cruise was during October...school was in session! I don't know how many families with children cruise HAL during school breaks, but there was only a few children that I saw on this cruise, and most of them appeared to be preschool. Don't expect a lot of children's activities. Also, most of the other cruisers said that they choose HAL because there are not usually a lot of children. Fifth...onboard activities. I would take another cruise just to be able to enjoy the wonderful Lincoln Center Stage performance. A delightful piano/string quintet that performed 2 or 3 concerts every day. This is a program offered between HAL and Lincoln Center and it is fantastic. I loved the piano/singer duet who played and entertained every night and the BBC earth movies offered daily. The best evening show was definitely the steel band, Magic. The others were not earthshaking. Sixth...embarkation and disembarkation were handled very efficiently with very few delays. It is hard to load 1800 people on and off a ship at one time...some people seemed not to understand that there is going to be a wait. Patience is recommended. HAL did everything possible to keep everything organized from having luggage delivered directly to staterooms, having the rooms ready for occupancy immediately upon boarding, delivering luggage to staterooms expeditiously, having assigned disembarkation group codes with approximate times to expect to disembark, having luggage sorted into groups to make picking it up and taking it through customs as easy as possible. All in all, HAL offers a laid back, relaxing cruise experience. It does not brand itself as a PARTY cruise, and those who choose to cruise on HAL are glad it does not. My only real complaint was the America's Text Kitchen. It was fine to watch the different foods prepared, but it seems silly to sit and watch a food demo and not get to sample what was prepared. You may as well just watch it on TV. Read Less
This 11 day cruise served up an excellent itinerary of ports that were mostly new to us. Zuiderdam is classy and easy to get around on. No place ever felt too busy or crowded, even the pool deck. This seemed like an adults-only cruise, ... Read More
This 11 day cruise served up an excellent itinerary of ports that were mostly new to us. Zuiderdam is classy and easy to get around on. No place ever felt too busy or crowded, even the pool deck. This seemed like an adults-only cruise, mainly because of the time of year and itinerary. There were probably only a dozen children on board. Embarkation was easy, even though we had made a last minute upgrade the night before. We enjoyed our set dining at a table of 8. Dinner conversation with our new cruise friends was lively and entertaining as we shared the day's adventures. Service at dinner was impeccable and the wine sommelier Edison was quick to learn our preferences and to make very good suggestions. Dinner choices were varied and appealed to both of us as well as the table. The appetizers were particularly good. Some chose from the always on offer classic menu that included American standards. We enjoyed BB King Blues after dinner several nights, as well as the steel drum classical band which seemed to be a hit with the audience. Our cabin was carefully tended to and as requested, we had ice provided at least twice a day. We usually ordered coffee and juice the night before and it was always delivered promptly at the requested time. The excursions were mostly a lot of fun and provided a taste of each port. Half Moon Cay is delightful and offers the best of the Bahamas for a quick stop. The beach and water are exquisite and the food, provided by the ship was quite good for a beach buffet. We especially liked the Tortuega Canals excursion (we saw sloths and monkeys!) in Costa Rica and the City Highlights (with less shopping) in Cartagenia. Both times the guides demonstrated great pride in their countries and offered a good combination of interesting facts and historical background. The Panama Canal excursion on the boat to the Pacific was quite expensive and as such, disappointing. The boat itself is kind of run down with uncomfortable metal chairs and doesn't offer much in the way of shade or A/C. Lunch was pitiful -- I hadn't anticipated much based on the reviews I'd seen, but this was likely the worst meal I've ever had anywhere. Fortunately there were plenty of cold drinks and cheap beer. We tried not to let this get us down and parked near the back of the boat for a good view of the canal behind us. There was no viewing area at the front. We did make comments to the EXC staff on board Zuiderdam as well as Guest Services. In all, we enjoyed our Panama Canal adventure. We are glad that we picked this itinerary and liked the sea days in between to rest up. We also appreciate that HAL offers daily mass and participated a few times. Disembarkation was quick and we took the HAL bus to the airport in plenty of time for our flight home. Read Less
There is a cruise vacation out there designed for sedentary people - the Zuiderdam to the Panama Canal. If you want to go, you should know that most of the good times will be experienced from a chair. No games on the private island, no ... Read More
There is a cruise vacation out there designed for sedentary people - the Zuiderdam to the Panama Canal. If you want to go, you should know that most of the good times will be experienced from a chair. No games on the private island, no band around the pool, little dancing, not even many slot machine players. Hardly anybody out after 9 pm, even though the late shows in the theater don't start until 10pm. And while the very good BB King Rhythm and Blues band was going strong until late just about every night, their audiences were small.
My wife and I took this cruise because of the Panama Canal. We considered a trans-canal trip. But at the time I booked, their prices were going up. So we decided to jump in three months earlier than I have ever booked a cruise.
I joke that the ship required me to show my grey hair before letting me onboard. But there were only five children on the ship. And one lady who said that her dark hair came out of a bottle. Everybody else - shades of gray.
One of the strange things was the folks with walkers who step out in front of people in crowded hallways. There were lots of walkers on the ship. But not all their drivers were so rude. I don't see carelessness like this in the midwest, even with able bodied folks who want to walk quickly. Avoiding running over them on the ship kept me on my toes.
I was expecting great food. It was not to be. Breakfast was fine. Other than that, the food in the main dining rooms was poor to middling. Toughest prime rib I've ever tried to cut. My waiter tried to give food advice, and I should have listened to him. The buffet restaurant was horrible, except for the Asian station which had some tasty Thai dishes. For some strange reason the whole buffet area was crowded at every meal.
Speaking of pools. They are deserted on this ship. The mid-ship pool has a roof that was generally closed, and which made the area feel like a sauna (as if the tropics needs more heat and humidity). The rear pool was nice for relaxing, except for the clouds of cigar and cigarette smoke that waft across the waters from the smoking section.
Our room steward did a good job cleaning up. But after opening the room door several days while we were dressing for dinner, he really should have learned to check the time. The waiters were okay. The assistant waiter was my favorite employee, but unfortunately his main job was to carry food from the kitchen to the wait station. Zuiderdam, if you are reading this, you need to promote Jaja.
I don't go out to bars very often, but the bars on the ship were a lot of fun (though of course, sitting down fun.) Happy hour, one at 4:00 and another at 9 pm, had a buy one get one for $2. There was a wine tasting with an inexpensive glass of wine at 5:00. The hors d'ouevres were always interesting. The customers at the bars were the friendliest people on the ship. Yuliya the lady from the deck 1 bar and also the disco person, always had a story about hors d'ouevres; and she was one of the most genuinely happy and friendly people on the ship.
Most of the entertainment in the main theater was uninspired. The ship dancers were a big exception - they were really good. And the highly entertaining steel drum band Island Magic played some excellent classical music (and other unexpected genres.) On the other hand, there were some acrobat/dancers who looked like they should have been on Ed Sullivan in 1965 (I see Topo Gigio every time I think about them.) The poorest evening consisted of some old movie. There was a comedian and a magician. The first night was an introduction to entertainment. And there must have been one other night that was even more forgettable.
The ship had several other venues. The already mentioned talented BB King band put on a great show almost every night. There was also a piano/string quintet that was quite good. I really enjoyed the cooking demonstrations; they were full of information. Didn't see any of the Oprah shows, and cannot even imagine what they were about. There was a dueling piano show in the casino. And the casino itself was smoke-free, small, and uncrowded.
I've got to tell you about the process of going through the Caribbean locks in the canal. Previously, we had been told to be at the front viewing room at 5 am. Then the schedule was changed to 6. I was there, ready to go, coffee and Panama roll in hand. And the windows were so dirty and foggy that they were hard to see through. But a narrator from off the ship came on to describe what we should have been seeing. His first revelation - the ocean is at sea level. It got no better from there. I went to an outside viewing area at the front of the ship, which was already full of passengers. I waited at the side for about an hour, until ship security ran off a bunch of us. Finally went back to my cabin and sat comfortably on the balcony, while the ship just sat in the lower canal. When the ship started moving, I checked out the view again from deck 3. There was nothing much to see; you had to be standing at the very front of deck 4 to even see the lock doors. I could see nothing other than the lock walls slowly sinking. The Zuiderdam cleared the locks about 10:00.
We took a really unusual excursion on the canal. The best thing was that we could actually see the workings of the locks. The boat was running late because we kept having to wait for a container ship to catch up and join us in the locks. In the second to last lock, one of the gates opened and we got through, but had to wait for the container ship to get through. After about an hour, the stuck gate opened. The ferry was two hours late by this time, and the passengers got an outstanding sunset cruise in the Pacific Ocean.
The private island had a great beach, but it was disappointing that the ship didn't even put up a volleyball net. Went to an Aruba beach that was pretty dirty, but we made up for that experience by having a great seafood dinner at a restaurant near the cruise port. No other excursions. We had a great time walking around Curacao. In Cartagena the heat was so oppresive and taxi drivers so irritating that we refused to leave the port; but that was okay because a small zoo with birds, monkeys and an anteater at the end of the dock was fascinating (I let a parrot climb on my arm, where he proceeded to dismantle my watch). At Puerto Limon, the ship people tried to scare us into not walking around town - we did so anyway, and it was interesting and safe though rather decrepit; we found a vendor selling fresh made empanadas, a park with a sloth high in a tree, a pretty beach, and the best straw-market of the cruise.
I wasn't going to rate the exercise facilities. Then I remembered all those walks around the ship on the third deck. It was great. Never windy. Lots of people out walking. There is a running track on the tenth deck, but it is too short to enjoy anything except the act of running.
Embarkation was weird. I had gotten an upgrade a couple of days before the cruise was due to leave. The staff on shore didn't seem to know about it, and wanted to give me the old room. Still, got it straightened out and we boarded the ship in plenty of time. Debarkation was great - we were off the ship maybe ten minutes after what had been predicted. Customs didn't even ask what we were carrying.
Other non-cruise stuff. Before the cruise, we stayed at the Ramada Inn Airport - Cruiseport; it is a very clean, classic Florida motel from the 1960s, with impeccable shuttles running from the airport and to the cruise port. After the cruise, we rented a car from Enterprise, who seem no longer to claim that "we'll pick you up", at least not at Port Everglades. Drove down to Homestead to the world's best tropical fruit stand - Richard Is Here. Stayed in the downtown Ramada Inn in Fort Lauderdale, which was every bit as funky Florida as the first one. But like a reminder that nothing is perfect, we ended up enduring four hours on the torture devices that American Airline calls seats.
The ports were by far the best part of the cruise. Although having cruised in the Caribbean many times, each of these ports was new to me. I would go back to any of them. Considering that I have paid less for a seven day cruise than what the taxes cost on the Panama Canal cruise, I probably won't cruise through the canal again. And if HAL wants me to go on another of their cruises, they will have to convince me that they have improved their food a whole lot. Read Less
As for many cruisers, going through the Panama Canal was a bucket list cruise - it was great. We choose Celebrity because we love all the ships and the level of service. The Infinity is almost 20 years old but Celebrity has done a great ... Read More
As for many cruisers, going through the Panama Canal was a bucket list cruise - it was great. We choose Celebrity because we love all the ships and the level of service. The Infinity is almost 20 years old but Celebrity has done a great job keeping it current. The MDR service with Edgar as our waiter and Mercy as Sommelier were excellent - the food was perfect for all of us. The stateroom service was great with Richard having our room ready by the time we returned from breakfast. We enjoyed several days by the pool and service at the pool was also good. As usual the service and food offered in Tuscan were fabulous. We saw all the ship Directors frequently out and about which was good especially as we had late afternoon coffee in Cafe Al Bacio. In our opinion the entertainment on Celebrity has improved quite a bit from previous years - some great cruise musicians including the house band. There wasn't anything on this cruise that we didn't love. Read Less
ABOUT MY CRUISE:
SHIP/NCL - PRE-BOOKING ITEMS - DON'T DO IT. As items you book are charged diectly to your card at time of booking the item(both excursions and fixed priced dining). I had thought it would all go thru my onboard ... Read More
ABOUT MY CRUISE:
SHIP/NCL - PRE-BOOKING ITEMS - DON'T DO IT. As items you book are charged diectly to your card at time of booking the item(both excursions and fixed priced dining). I had thought it would all go thru my onboard account... WRONG. So it quicly got confusing when onboard I canceled my reservation for Moderno. They had no problem canceling. But only becaused I asked, did they refund (to my shipboard account) what I had pre-paid prior to trip on my charge card.
Once again - I would recommend NOT PRE-BOOKING anything where you are prompted to input your charge card as this means you will have some charges on visible on your charge card statements while others show in you onboard account. As I had used multiple charge cards it got very confusing very quickley as to what I had already paid for and what I needed to do to get a refund.
i had thought that many excursions and things were fully booked so I booked pre trip. But in reality, the day of the departure they open up all excursion/dining. So as long as you book day one you should be able to get what you want.
SHIP FOOD ATTRIBUTES- Disappointing in lack of tast, quality, and variety. The main dinning set menu variety was limited and quite bland. Meats dry and medium temp.
SHIP FOOD OPERATIONS:
Very, very, limited hours/seating for sit down breakfast
Very, Very, Very limited hours and available seating for sit-down lunch. To that extent I now call them flash breakfast and flash lunch. Lasting about only 1 to 1.5 hours meaning here and gone before you know it. .
The main(free) sit down dining rooms:
Note: both have the same menu as each other.
The Indigo dining room is small seating around 150-200. Lacks spacionous and windows. More like a indoor mod cafe with no views.
The summer palace is more like one would expect. Located out of the way in the back of the ship it was always available for walk up. It is well decorated, airy, and has big windows and floor to ceilng wall on windows on the back.
The Garden Buffet was below average in quality and taste and most importantly tempature. Most items looking well aged and dry. Greatly disappointing for grab and go items such as burgers or sandwhichs. Only hamburgers, dogs, and very limited selection of cold meats(typically a mince meat item-salami and swiss cheese) . Did not see cooked chicke breast or sliced turkey, ham. roast beef, american, or cheed sliced cheease.).
I think that to control cost the cooks move at snails pace in reactivley restocking items rather than pro actively. For example, middle of luch rush out of sliced cheese... cook placing cheese one slice at a time on the buffet rather than having full plates of sliced cheese ready to go.
Food management did not seem to attend to making sure items were stocked and fresh at all stations during meal times.
Main meat carving station- very dispointing quality and selection of entree. Only had prime rib once. Had dry turky, dry pork... and even had meat loaf as a entree. i laughed.. meat loaf and an entree at a carving station!!
COOKIES - VERY VERY LIMITED. Only avaible at great outdoors cafe during snack hours 3:30-5.
SHIP ENTERTAINMENT: Below average in variety and quality, Some headline acts/performers where repeated over 3-5 days where as typically it is one day(2-3 shows)
SHIP DRINK SERVICE: Not really attentive or soliciting drinks. Especially lacking indoors. One must hunt down a server to walk up to bar to really keep glass from being empty.
SUMMER PALACE FOR SIT DOWN MEALS - INCLUDING BREAKFAST AND LUCH. Seems most people did not know it was there.
COOKIES: Bring a zip lock bag and grab a bunch for your for your room from great outdoors cafe snack hours. Be careful as they stop restocking around 4:30. Read Less
This was a once in a life time deal to sail to the Panama Canal and see what it was all about. We have sailed on RCL and Princess in the past. Lots of factors involved in deciding on this cruise but location, timing and price where major ... Read More
This was a once in a life time deal to sail to the Panama Canal and see what it was all about. We have sailed on RCL and Princess in the past. Lots of factors involved in deciding on this cruise but location, timing and price where major factors. Not sure if "price point" is where NCL fits in but I somehow thought in my mind that we were signing up for a top notch cruise and we were both very excited.
The start of the cruise might have been some clue as to what we were to encounter. The boarding process had been moved to San Diego for some reason ??? Los Angeles has a beautiful terminal that can handle large crowds and do it smoothly. Right from the beginning it appeared that it was rookie status. Simply unloading baggage was confusing and unorganized. "Is this the first time they have done this" seemed to be a common question in regard to handling logistics with this ship and cruise line. The terminal in San Diego is in a nice area with lots to see and do but the process to get on the ship was terrible and I would not recommend it to anyone. Not sure they could screw it up any better????
Next up was the birthday surprise for my wife from my adult children. My son tried to use NCL's website to send a BD gift to my wife and our friend on the ship. The website crashed while he was in the process and had to start over, which ended up causing him to be double billed. There was never an acknowledgement of the gift by NCL to my wife or our friend, just a credit on our bill??? "Is this the first time they have done this"???
Missing Cabo San Lucas was not NCL's fault and I did'nt mind the extra sea days but stopping in Pueto Quetzal was not what we thought it would be. It was nice to get off the ship for a few hours (again the unloading process seemed like a new concept to the staff). Would not go back to Guatemala. The tendering process was worse in San Juan Del Sur, Nicaragua. The captain said it was because the swells were going one direction and the wind was going another,"Is this the first time they have done this"??? The meeting in the Stardust Theater was not organized and just seemed like rookie status. Part of our group finally made it to a tender only to have a motor fail. They floated around in the bay for 1/2 hour while other tenders went by trying while tender 10 captain was trying to restart the motor???? "Is this the first time they have done this"?? We just spent at least 4 days at sea did anyone think to check all of that stuff out to make sure it was ready to go????
Both Guatemala and Nicaragua are disgusting places to visit and really not sure why we stopped there.
We did sign up for the Zip Line in Costa Rica and again the boarding process was a mess but the Zip Line Operation was dialed in. Very well run and organized and able to handle the 4-5 buses full of us needing a break from the ship.
The Panama Canal was interesting but it might have been more interesting to visit Panama City or Colon while going through the Canal instead of the first two. The locks are amazing and the process was very cool. The history behind this area is incredible and worth investigating.
I thought Cartagena Columbia would be a breath of fresh air after the disappointment of the first two stops but..... We signed up for the catamaran transfer to the old city. The city is amazing looking from the water going in. On the way in the catamaran captain warned us about the street vendors. He said just say, "No Garcias" and they will leave you alone. Almost before the boat docked, the vendors were shoving stuff inside the boat trying to get us "rich Americanos" to buy their crap. This continued for a block and half where the entrance into the old city is found, then inside the beautiful old city. As we walked along the streets it continued. The only way to get away from them was to duck into a shop and take a breather. Someone suggested that the street vendors are not locals but from Venezuela as their economy crashes??? Not sure, but what could have been an awesome experience walking around the old city and enjoying the nice people, turned into a battle to avoid a fight with the street vendors because we would not buy from them!!! The shop keepers inside the old city were very nice and very accommodating to us, get rid of the street vendors and I might go back.
Next stop was George Town in Grand Cayman. The one bright spot in the cruise. We loved this little island and will find a way to get back there someday. The Rum tour was awesome, our guide was awesome and the people there were great.
The sea days weren't bad on the Pearl but they just seemed to lack that extra little something we had experienced on other ships.
The Halloween costume party was totally lame and the group that had gone above and beyond to dress up got tossed in the first round, again my thoughts were "Is this the first time they have done this"???
We really wanted to watch the World Series which involved the Dodgers but were told that the ship would have to pay a royalty to get the games and Miami (the head office) wasn't going to do that. So we got days and days of World Cup Soccer instead (not a fan). The best the ship could do was to post the score (only once) on the ships channel. Really, "Is this the first time they have done this"???
The unloading (disembarkation) process in Tampa was an absolute joke. We were given instructions and followed them to a T, but the ship began giving out different directions which conflicted with the pervious instructions. We were supposed to disembark by 0845 but did not leave until 1030. If you are not a fan of waiting for ever in long lines do not unload in Tampa (I am sure it was a combination of the boat staff and the terminal staff, long lines in each area). They tried to say it was everyone else's fault (customs, dock handlers, etc) but I watched as handlers and shore personnel were standing around, "Is this the first time they have done this"?? On previous cruises, it seemed, that as soon as the dock lines were secured the ramps went down, stuff started flying off the ship???
In the past we were actually disappointed to get off the ship and did not want it to end, in this case we were happy to be off and on our way to our next activity.
Not sure how this happened but, the one thing NCL did get right was the service staff. From the bartenders to the cabin steward, these hard working people have a clue and were the one thing that would put a smile on our faces. The food was good and the specialty restaurants were nice but, it was hard for them to make up for the deficiencies of the rest of the ship.
We were looking for an adventure and I guess that is kinda of what we got. Next time, I think we are booking with Princess. Read Less
Never Miss a Deal!
Subscribe and Save
Find a Cruise
Panama Canal & Central America Cruise Reviews from Other Departure Ports