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Evrima (Ritz-Carlton) Review

Comfortable cabin, training needed

Review for the Caribbean Cruise on Evrima (Ritz-Carlton)
10+ Cruises • Age 60s

Rating by category

Public Rooms

Additional details

Sail Date: Mar 2023

The cabin was comfortable and spacious in comparison to other standard cabins. Mattresses and bed linen are top notch. The bathroom toilet and shower were in separate stalls and quite spacious. The double sinks were a nice touch. However, our shower door leaked streams of water on the floor every time we showered. We reported it the second day and it was still leaking 3 days later. We reported it again and got an apology.

Restaurant staff were friendly but focused too much attention on cleaning up tables versus tending to guests. The wait staff cleared and setup tables while taking orders and serving guests. Some examples, tea pot delivered, had to ask for a cup, then a spoon. Another time, husband ordered coffee, wait staff left the table and brought his coffee. I had to ask if I could get an iced tea. At almost every dinner, breakfast and lunch our table was not cleared before we got up to leave the restaurant. Not sure why they don’t have the table service mastered yet. Seems very disorganized. They need an experienced maitre d’ to train the staff.

The Asian menu offered the best food, the other dining options were mediocre. The ingredients listed weren’t always what was served. Example, oatmeal with blueberries was oatmeal with granola on top. I asked for one croissant and the server brought me four croissants that looked like they were from Walmart. The vegetarian moussaka was drowning in béchamel sauce. The poached halibut was a square slab of previously frozen fish, tasteless. The salmon burger in the pool cafe was a pleasant surprise.

Cabin Review

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