Norwegian Joy Review

An excellent overall experience with some minor mishaps

Review for the Western Caribbean Cruise on Norwegian Joy
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beilny
2-5 Cruises • Age 40s

Rating by category

Cabin
Family
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Apr 2022
Cabin: Mid-ship Balcony Stateroom

This was my 3rd cruise ever, and the first in the post-pandemic era. I have only done NCL (Sky in 2016 and the Bliss in 2019), and I had very positive experiences on both. The Joy was no exception. That said, not everything NCL does is perfect or without criticism. The embarkation was about what I expected, but disembarking at the end took a little longer than expected. I had a balcony on the 13th deck, which was a $110 upgrade from an inside (definitely worth it since it was just me), and the room was well-appointed. Plenty of storage space for my needs and plenty of room for just an individual. I can definitely see it being a little cramped for more than two, however. Food was excellent, and I didn't even have any of the specialty dining (though I would like to try at least one in the future). The Local is always a nice option for a quick bite or even a dinner if the main dining room didn't appeal. The buffet served its purpose, and there was plenty of seating. I really like the rotating menu every night, but with NCL changing this philosophy for a fixed daily menu throughout its fleet in 2023, I am of the belief, like others have stated on here, that it is an effort to push the specialty dining on more people, which explains why the Prima class ships have more specialty dining and "signature" dishes that carry a fee. I am going on the Encore in April, and I hope they have not made the adjustment to the fixed menu by then. While it sounds rather trivial, I always liked the idea of seeing what different dishes were offered each night. Having been on the Bliss before, the layout of the Joy was similar, easy to follow, and it was no problem finding one's way around. Since the Joy was redone for the Western market, the top deck was a little awkward in that the pools were fairly small for a ship of this size, and while other ships seem to have an inadequate amount of sundeck space, the Joy probably has too much.

The waterpark attractions are excellent, and I almost never had to wait for them. Some of the events were very well done, especially the 80s night at the Spice H20 bar. The 90s night should've been held there, too, instead of in a lower-deck dance area that lacked a bar (the Bliss had a bar in there). Service was excellent, prompt, and friendly across the board. The ship is absolutely loaded with activities and events, and there is enough on board to keep almost anyone occupied. However, NCL's penchant for nickel-and-diming is well-known, and it is a little annoying that the (admittedly) amazing features like the go-karts, laser tag, and VR carry more-than-nominal costs. You could argue for the "pay-as-you-go" approach, but NCL makes it very difficult to budget for all of the wonderful things it has to offer.

At the end of the day, I had a wonderful time on board a ship that was absolutely beautiful, the excursions were well done at the ports we stopped at (we bypassed the expendable Costa Maya due to high winds), and while I would like to stay loyal to NCL thanks to three very pleasant experiences, I would probably prefer the main dining room setup of a rotating feature menu to stay put and nearly everyone would probably pay a little more in base cruise fare to have all of the activities included rather than an a la carte approach. I would go on the Joy again in the future, but probably would like to experience some of NCL's other ships (and perhaps Royal and Carnival as well) before repeating ships I have been on previously.

Cabin Review

Mid-ship Balcony Stateroom

Balcony room was a good value given it was an upgrade from an inside for only $110 more. I was alone, so the room was plenty spacious with plenty of storage space. That said, it could be a little crowded for a group of three or more.

Port Reviews

Harvest Caye

Harvest Caye was a beautiful and well-appointed private island. I never felt crowded on the island, and there was plenty of room to relax and unwind. The only disappointment is that, unlike Great Stirrup Cay, the restaurants and bars on the island are not included in the beverage packages or main fare.

Roatan

The first port was Roatan, and it was beneficial for us on the day we were there as we were the only ship there at the time. As a result, excursions and the port area were not crowded and it was easy to get around. The ziplining was well-organized and run very efficiently. The ride up dirt roads with no rail was a little harrowing, but was no issue nevertheless.

Cozumel

Cozumel was crowded with multiple other ships ported there as well. The port area was crowded, but we took a cab to Mr. Sancho's resort. It was a 20 minute ride, but we arrived and departed there with no issues.

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