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Crown Princess Review

4.5 / 5.0
Editor Rating
2,182 reviews
3 Awards

Disappointing Alaska cruise

Review for Crown Princess to Alaska
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10+ Cruises • Age 40s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jul 2022

Just returned from the July 23 sailing for seven nights on Princess Crown out of Seattle. Absolute dismal experience I know they cannot control the weather which did not cooperate so we could not see glacier Bay and we missed a stop in Ketchikan. But the really short few hours stop in Juneau Alaska and icy street was just not acceptable because it’s hard to do any excursion. We’d like to Skagway an icy straight Town of Hoona.

Unacceptable reasons we would not sell with princess again after more than 30 cruises would be the inconsistent reimbursement among passengers for either arriving late to stops or missing them altogether. If you have three or more people in a room please know that on a balcony State room the Pullman bed will come from the ceiling blocking any view of the television and create a hazard as it hangs 2/3 over the top of the bed in the room. Worst layout ever and very small state rooms there will not be a sofa sleeper unless you upgrade to a mini suite. I am gluten-free this is the worst of any cruise I’ve ever been on only one type of terrible white rice homemade blend bread and that’s it. dining was horrible because the service is so chaotic and slow. Food Court Buffet on Lido was the worst of 30 cruises food barely rotates at all we were so happy to get off the boat and have a regular home-cooked meal.

Cheapness abounds and we totally understand inflation the price of food and Covid even then it was just awful. I am gluten-free pescatarian my family eats anything I cannot recommend any of the dishes. High Tea was a bit of a disappointment it was allowed two times You are not allowed to select your own blend it is all pre-made and room temperature petit fours and mini sandwiches were good I was grateful they had gluten-free scones they were OK.

Cabin Review

Interior and mini suites best for 3+ people due to location of Pullman bed or sofa bed.

Balcony cabin is small, no sofa area. Pullman bed erects from ceiling 2/3 over main bed blocking tv and creating a hazard to maneuver around

Port Reviews

Icy Strait

Has an free gondola ride when you get off the cruise dock taking you over to the main shops from there you can either walk 1.5 miles into the little town of Hoonah that is scenic along the waterway or just stay in the main town and shop and eat. They also have zip lining and other sea kayak tours what a fantastic little stop with friendly folks.


Only had a few hours stop in the evening. Town folks seemed extremely tired of tourists and not very friendly. We had a very bad experience at the Mexican restaurant in town. The food on the boat was so terrible we thought we’d have a nice dinner turned out to be terrible food and service mostly because we were the tourist from the boat we felt very unwelcomed. I believe it was called El Sombrero restaurant


Skagway was gorgeous cute little one horse town with no stoplights but a nice friendly bunch of people tons of little shops easy to walk around nice little park you could pack a picnic from the cruise ship and bring a blanket and have a picnic. They have a neat scenic train you could take it’s about $150 per person for about three hours and it goes 20 miles each way. We didn’t take that excursion but a lot of folks did. They also have a little grocery store which is nice if you need things that the ship doesn’t carry. We enjoyed our time there


Such a bummer we only had a few hours for the start because our cruise itinerary was terrible. We wish we had a full day there we love Victoria they are our neighbor and we need to go back and see them more :-) great shopping great food great sites to see absolutely love Victoria

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