The whole experience was from start to finish 5 stars all the way. The international flights and transportation to/from the airport were wonderful. Almost immediately after boarding the ship and checking in we were able to enjoy lunch and got familiar with the ship. The floors in the bathroom in our room were heated which was delightful. The rooms were spacious and there was plenty of space for all of our clothes to be unpacked and sliding glass doors to take in the river views. The dinners on board were so much fun and we even got to meet people from our home state of Florida and also chat with the executive chef on more than one evening. The staff was on point and both attentive and professional. The shore excursions were well planned and the tour guides were thoughtful and knowledgeable. We learned so much about Passau, Linz, Vienna, and Budapest. The included excursions were fabulous and we went on a few paid excursions-Schonbrunn Palace and Dohany Street Synagogue that were so interesting and historical. We would recommend this trip to family and friends and would do another Viking cruise again.