We read , and foolishly believed the slogan” the most luxurious ship in the world, so promptly booked a Miami round trip, visiting Belize and Guatemala.
We flew to Miami, staying in the superb Biltmore hotel prior to our cruise.
Embarkation was a quick process, and we were welcomed onboard by smiling staff proffering small glasses of champagne. As it was lunchtime, we decided quickly to enjoy a light lunch and then to explore the ship . Lunch was adequate , buffet style, with no showpiece dishes to wow, but as we were hungry it mattered little that day, accompanied by a glass of wine.
Comfortable , spacious but with oddly mismatched decor. The huge bed was comfortable the bed linen of high quality. We were astounded to realise that the large orchid on our dresser was artificial.... this is supposed to be a luxury line! A foam slab sofa was odd in a supposedly upmarket ship. We appreciated a walk in wardrobe, but were disappointed to realise that our cabin bathroom was shower only.... we expected tub and shower on a luxury ship.Occitan toiletries were provided , not a favourite perfume, but of good quality, always replaced before needed, by the discreet cabin attendant. Room service,which we used for daily breakfast, was excellent, prompt and delivered by pleasantly smiling staff. We quickly learned to specify exactly the quantity required, whether for tea, cold milk or a snack.
Was it worth the extra? Was it very luxurious.... we have to say no, it was overpriced , glitzy, but only glamorous in large public areas. In our experience, other 6* lines treat guests as valued customers.