• Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Norwegian Star Review

4.0 / 5.0
2,561 reviews

Hospitality Management Training is Lacking

Review for Transatlantic Cruise on Norwegian Star
10+ Cruises • Age 50s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Nov 2019
Cabin: Balcony

Where was middle management? So many issues with poor service and no one handling basic issues. It seemed like there is a complete lack of basic hospitality-service training. Here are but a few things to mention:

-honey packets so sticky in Garden Cafe each day, you have to wash your hands after handling. I told a woman in uniform...yet same sticky situation every day after

-salt grinders that didn't work at all in Aqua. They gave me 5 different ones-just so I could have salt. I bet they still don't work.

Cabin Review


3 Helpful Votes
previous reviewnext review

Find a Norwegian Star Cruise from $399

Any Month
About UsCruise DestinationsFirst Time CruisersFind A Cruise

International Sites

© 1995—2023, The Independent Traveler, Inc.

  • Privacy and Cookies Statement

  • Terms of Use

  • Site Map