So I was told after the fact that this was the first re positioning cruise for this ship. I think the ship is to big for me. There was not enough seats in the atrium. Guests were pushing people to get to seats. Elevators were always crowded. Someone made a suggestion to put escalators in to relieve the overcrowded elevators. Our last day on board was very cold so everyone was inside. This made for the inside of the ship to be very crowded. We had many issues but some positive reviews also. I also don't think that the ship is staffed correctly. Not enough staff to handle 4000+ guests.

Main dinning room- My mother asked for a piece of apple pie and was told it is not on the menu so she could not have it. The waiter would have to go to a different restaurant to get the pie and speak to his supervisor about leaving his station. Oh well that is your job and we as customers are paying to have apple pie if we want it. On that note the waitress (Kim) at The Local bar was amazing. She went out of her way to achieve cake for three family members celebrating their birthdays. She and other wait staff sang Happy Birthday. The bartenders worked very hard on this cruise. Even though the ship was full, I never really waited long for a drink. Around the pool and in the theater, there should be more wait staff. They should have more then one waiter in the atrium and the pool. In my package I had 3 specialty restaurants for my husband and I. The three specialty restaurants I attended were very tasty. I attended La Cucina, The Q, and Teppanyaki. The Q was just ok. I have had better barbecue food, however the staff was friendly and the restaurant itself was clean. We also relaxed in the District Brew House. Ryan was AWESOME! He started to get to know our family. He started to joke around with us and was very attentive. They have different beers on tap. It does remind me of a brewery here in NJ. You can relax, talk and drink beers with friends and family.

Tendering on the island- Tendering was chaotic. The cruise line has been tendering at this island for years. They should not bring a West Coast ship to the East coast if they can not handle the ports. We had to get a tender ticket group which I only found out about after I read the daily news letter. No announcements were made. By the time we got to the island we had 45 mins to eat. Beach was so crowded and we did not get a chair and had to sit at a picnic table. I should have never gotten off the ship. Staff had no clue on how to tender every guest. They were unable to answer questions about what the hold up was. We were at this private island an hour early. My tentative time to get off was 1200. I did not end up getting to the tender boat until 130pm. So unorganized. Read more