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Norwegian Gem Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,530 Reviews

NCL needs to update cruising

Norwegian Gem Cruise Review by 000

2 people found this helpful
Trip Details
  • Sail Date: Nov 2019
  • Destination: the Caribbean
  • Cabin Type: Balcony

I love to cruise, have always gone on NCL, they leave out of Boston, which is great, but my complaints are always the same: cabins too small, bad poop odor in halls. Breakfast ends too early, all day breakfast not available. Music, singers, theater shows, MC's, games, singers, DJ's, and band around pool, way TOO LOUD!!! It drove us out of many activities. Movies in atrium would have been fun except they were awful, and again too loud. Drawings and slot machines in casino never seem to win. NCL needs to stop trying to sell diamonds and art, no one wants it or can afford it. NCL should end the stupid games around the pool and get rid of live band. Make rooms bigger on ship and let people relax in the sun. Also, pool water was not warm. But I was glad the hot tubs were not too hot, they seemed just right. The staff was helpful and hard working. I will cruise again, but just wish NCL would change cruising and get away from the loud hocky games, shows & blaring music. A classier atmosphere would be so much better. Hope this helps. More vegetarian options and please stop serving Veal, too cruel!!

000's Full Rating Summary
Onboard Experience
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review


I love a balcony room, but they are really small. Bad poop odor in halls. They need better bathroom ventilation and each cabin should be given "Poo Pori" for odors. Also, my elderly mother needed handicapped balcony, but non available.

Port & Shore Excursion Reviews


Beautiful beach, well organized, bus ride nice, but St. John's /Antigua very poor, run down, poverty, crumbling roads, shacks, poor starving street dogs that no one seems to care about. Why is this island so poor and run down compared to the others?


Well organized, nice bus, beautiful beach, just the right amount of time, I much prefer the afternoon beach break to going in the morning.

St. Lucia

Went shopping, nice stores, but hate to see the poverty and homeless, starving dogs & cats, that no one seems to care about.

St. Kitts (Port Zante)

Best beach of all, just beautiful. Really like the afternoon beach break, just the right amount of time.


Boat was slow to get organized and leave the dock, the captain took too long to explain things, told too many not so funny jokes. The staff were helpful with snorkeling gear, captain wasted most of our time trying to dock, problems with other boats in the way, took us to very run down beach, people didn't like, so took us back to nice beach, but wasted more time sitting waiting to dock. Finally got off, for 30 min swim. Beautiful boat, but they need to get better organized and stop talking so much.

View All 79 Snorkeling Reviews

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