• TRAVEL NOTICE: Learn more about COVID-19
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

Caribbean Princess Review

4.0 / 5.0
Editor Rating
2507 reviews
1 Award

Worst cruise in ALL my years of cruising!!!

Review for Caribbean Princess to the South Pacific
User Avatar
phyllisjimfield
10+ Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Nov 2019
Cabin: Balcony

Do not take the Caribbean Princess at any time for any reason unless you want the worst experience of your lifetime and want to waste your money and time. On our first night on the ship, the dining room was freezing cold. The waiter did not care. One lady at our table asked for a tablecloth and wrapped herself in the tablecloth to keep warm. That was only the start of it. We arrived in the dining room at 5:00 pm and we were not served until 6:30 pm! An hour and a half waiting for our food and freezing at the sane time. That night our room (R736) had a knocking noise every second of every minute of every hour. Still awake at 2:00 am, I called the front desk and asked for help. No one came to our room that night. We called again the next day and asked for a room change. They said nothing was available. That was NOT true, there were plenty of rooms available. We kept asking for a room change and they finally took us to a room on the opposite side, the last room of the long hallway. The next “room” would have been the water!!! I said NO! I did not cause the knocking problem, so why were they treating us like total crap? We paid full price for our cruise. finally, at 8:00 PM, they changed our room on the second night of our cruise.

They ran the same music and plays over and over again. There was very little variety of shows on this ship. How disappointing to see the same comedian and the same magician over and over again.

We reserved the Sanctuary on the ship, but we quickly found out that their LIFT for scooters is/was broken (and still is broken) for the entire duration of the cruise, so I was only able to hobble up the stairs on Panama Canal Day. The whole reason we booked this ship was 1) to go to The Sanctuary; and 2) to go to the pool by the spa. Well, I couldn’t go to The Sanctuary because of the broken lift and I could not go to the pool by the spa because for most of the cruise, it was NOT filled with water!!!!! The other pools had ladders and this was the only pool with stairs, so having a bad knee, I could not use the other pools and the one pool I could have used did not have water in it.

Cabin Review

Balcony

We had to have a room change because of a banging sound in our first room. They gave us a hard time and did not change our room until 8:00 pm the second day.

5 Helpful Votes

Find a Caribbean Princess Cruise from $384

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.