I choose to go on a cruise due to everyone saying what a great time and quality of food you get and as I am in remission from cancer I thought that this would be a great way to relax and be pampered how wrong can one be first the port we were told to get to was wrong we had to get a second taxi to the correct port then on boarding we were told that the lunch was in the ocean view restaurant but as we were with the concierge room we should have been sent to the main restaurant for our embarkation meal and as this seemed to be the only advantage with concierge class room what did we pay the extra for we were informed by another passenger that we could have had our meals in our room but we're not told that this was free we assumed that as in hotels this is at a cost. The next problem was that when while in the ocean view restaurant this first time we tried to get a drink we were asked to sign for them as we did not have a drinks package although we had paid for this so I had to go to pasangers relations desk to find that we had been given cards without the correct information on it so had to have them replaced. When ever we wanted a drink it always seemed to be a problem finding a waiter to order it from and this happened for the whole cruise.

Now we come to the dinner we always needed to que for the main restaurant on the 4th deck and wait to be seated and when we asked if we could book a time for the next day we were told that we should do it the next day as they could not do it at the desk but when we phoned the next day all we could book when we finally got through all we could get was 6:30 or 8:30 as all the rest we were told were booked before the cruise on line, as for the meals and service this was one of the most disappointing parts of the cruise as the meals were poor and not the fabulous experience we had been told to expect the meat was always a small quantity but the vegetables consisted of a small scoop of mashed potatoes 4 or 5 sticks of carrots and a piece of broccoli and on one occasions I ordered a pork chop and was given a lamb shank and my wife ordered ravioli she got three under Cooked packets then to get a glass of wine to go with the meal was always a chore and twice I could not get the waiters attention to order it so went without. On one visit to the restaurant we were taken to a table only to be asked to sit at opposite end of the table as the six that were sitting down had only left the seats this we refused to do and then were asked to stand by the plate collection station to be seated at another table but after 10 minutes we went back to the entrance and asked to speak to a manager who came and took us to another table where we sat for another 10 minutes on our own and we were asked for our order which we did and our starters came up just as the remaining six turned up to be seated of coarse we waited for out main coarse for everyone to eat together, this ment we were in the restaurant for well over 2.5 hours but we never managed to get out for under 2 hours and this meant that if we wanted to see a show we either missed the start or as we did on two occasions leave without a desert as the service was always so slow.

The cabin was ok if it wasn't for the fact that one time I went onto the balcony when the door came of the runner trapping me outside and if it had not been that my wife was inside and with the help of the cabin boy managed to lift it onto its runner how long would it have been to release me the only other fault with the cabin was that the door closer/restrictor was not connected this was corrected very quickly Read more