MSC Armonia Review
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On Armonia 6 weeks ago & decided to go again as a treat. BIG mistake! Embarkation found us in a hot hall with disposable rubber gloves and plastic garbage bags trying to remove our clothes from my husbands bag which was covered with grease... crew was un responsive & said we did it...SERIOUSLY???? Disembarkation was hours standing in a hot lounge with people cutting in line & blaring "music" . In between we were given paper bags for our clothes (we bought luggage in Honduras) crew was unhelpful & did not listen to what you said. We requested to speak to the "hotel manager" several times after spending hours waiting in line at guest services but were never afforded the opportunity to speak to him.
There was food & grease on "clean" silverware and cups in buffet, we were served iced tea tainted with some type of chemical that burned the back of our throats in the dining room, I was hit by a crew member who was bussing tables because she wasn't paying attention, crew at carving station was more interested txting on phone than doing her job ( did not clean hands before touching food). There was rusty water running onto the floor at the drink station near burger station. Crew members fill drink pitchers at drink station & they touch the pitchers to dispensing tubes ( not very sanitary) they wring out dirty cleaning rags into the drink station overflow. The chairs in the buffet had food spilled on them constantly if you could even find someplace to sit.
Food quality and selection was poor. There was nothing exceptional and quite a bit that was just bad.
Cabin Review
Oceanview Stateroom
Small, bathroom was in disrepair. cabin steward kept it fairly clean...but then we keep things nice and organized on our own & make our bed daily... I still cleaned the bathroom after the steward because there was ALWAYS something sticky on the various surfaces when she was done....You are not allowed to have tissues unless you purchase an "Aurea" experience or above. Window curtains were VERY dusty, AC did not work properly, door key only worked about 1/2 the time ….a room steward told me to just band on the lock to get it to work because the batteries in the lock portion were going bad, toilet stopped working
Port Reviews
Roatan
We explore areas on our own so we see what they are actually like...very poor,dirty and rather unsafe area. Not many places we feel uncomfortable walking around in outside of the tourist areas...this is one of the areas you need to be very careful in & it is NOT an area for single females to go exploring on their own
Costa Maya
We always walk to the beach when we are here and talk to the locals. The vendors at the beach are getting very pushy which distracts from the experience somewhat.
Cozumel
You can pretty much find quite a bit to do on your own. Don't expect to find a "nice" beach within walking distance of the port but if you want to snorkle you can eaisly do that at one of the free beaches near port. Watch the exchange rate they will rip you off if you let them