Celebrity Eclipse Cruise Review by rickltz
- Sail Date: October 2019
- Destination: Eastern Caribbean
- Cabin Type: Concierge Class
The customer service staff seemed disinterested and stern. Even the Future Cruise representative was lackluster. She did make me want to book a future cruise on the ship.
The food in the main restaurant , with the exception of 2-3 meals, was disappointing compared to previous cruises.
We did however, like the new boarding procedure, whereby you can immediately go to your cabin, pick up your Sea Pass and drop your luggage. It was nice to go to lunch and walk around, without toting you carry on luggage.
We were disappointed overall and would be hesitant to book a cruise on this ship again.
That being said, we continue to prefer Celebrity Cruise Lines above others we have sailed on.
250,000+ people have entered their email
The room lacked in cleanliness, although the housekeeper was responsive and eager to please. It needs to have a deep cleaning to remove debris left under the settee and bed, which looks as it was there for some time.