Allure of the Seas Review

5.0 / 5.0
3,142 reviews

Excellent trip in many ways, but was ready to leave after 7 days

Review for the Eastern Caribbean Cruise on Allure of the Seas
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dspenard
2-5 Cruises • Age 50s

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Additional details

Sail Date: Aug 2019
Traveled with children

My wife, daughter, and I went on a 7-night cruise from Ft Lauderdale to St Maarten, Puerto Rico, and Labadee Haiti in August 2019. I could write a small book on our stay, but I'll try to keep it as short as possible but provide the important highlights.

Onboarding was fantastic, it was extremely efficient and we had about 3 hours to roam the ship before we set sail. Disembarkment on the other hand was a bit confusing. Not clear on where luggage was, if either on or off the ship. Then I found out when they scanned my card to leave that I had to go to guest services to settle my account. It would have been convenient to find that out an hour or two earlier. It was due to the card used to book the trip not being valid because it was replaced a few months later due to a compromise. It would have been nice to know this up front on day 1. Then the credit card processing system was down so the customer service agent had to call in the transaction. Just terrible!

Our interior cabin was surprisingly spacious including the bathroom and shower. Sleep quality not very good, though, as the bed was too hard as was the sofa bed. The room was very clean and staff was mostly excellent, but he didn’t do the best job every day to wipe down the bathroom thoroughly.

Cabin Review

Cabin interior

Our interior cabin was surprisingly spacious including the bathroom and shower. Sleep quality not very good, though, as the bed was too hard as was the sofa bed. The room was very clean and staff was mostly excellent, but he didn’t do the best job every day to wipe down the bathroom thoroughly.

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