We have cruised over 20 times. This was our first time on Norwegian. Very disappointed with the service in the dining rooms, it took over 2 1/2 hours for dinner service. Only one glass of wine and iced tea all dinner. The waiter never came back for another round of drinks, and we had the drink package. Food in the Garden Cafe was warm at best. The waffles were hard and cold, the scrambled eggs were hard and dry. Not a very appetizing presentation. The floors were almost always wet. The tendering operation at Great Sturrip Cay was a joke. We had to get tickets an hour before departing, then they called all the groups at the same time anyway. No impressed with Free Style Cruising at all very sloppy dressed people at dinner. Entertainment was good. Cabin Stewart was very good. We most likely will not be cruising with Norwegian again.