Staffs are not well trained. They give you a poker face. Since the tips are prepared, I feel that they don't have any incentive to provide good service.

The show is not bad, but that's the only entertainment on the cruise. They try to organize many "Activities", but none is well organized, and the staff in charge himself doesn't understand the rule.

The specialty dining and the buffet are okay, but all complimentary main dining rooms are horrible. The food quality is significantly lower than the specialty dining, which means Norwegian has the ability of providing good food but they just don't, and want to earn more money on you. Read more