Very disappointed in the entertainment except for the comedian. the food was great but the buffet was a zoo. there should have been another one for that many passengers. We went to the dining room for all our meals after the first day which always took longer. The food was great everywhere but the desserts were poor. They all looked beautiful but tasteless. Our Junior suite was a perfect size and the balcony was just the right size but it never got cleaned and there was hair and dirt on it. I personally washed the table off each day. The girl looking after our cabin was very nice and helpful but run off her feet with all the cabins she had to look after. We talked to lots of staff and got to know them in the restaurants and everywhere else on the ship and they are all extremely friendly and polite. NCL needs to have more help for the cabins though. Tons of employees in the dining rooms, but cleaning staff no.The shore excursions were great but extremely expensive. You are better off to go ashore and book your own. There are lots waiting for you and you don't have to worry about getting back to the ship before it sails because everyone knows when you have to be back. You just have to be sensible about what you want to do. The ship is beautifully decorated no expense spared there. We booked the Denali 12 day trip and when we got to the buss at the end of the cruise it was not the "luxury coach" they advertised. The seats were too close together and depending on which seats you sat in your knees were touching the back of the seat in front of you so no stretching. No TV screens, there were a few through out the bus but they are never used. There was a group of 12 people plus their tour director from "Tours of Distinction" who immediately "Reserved" the first 6 rows of the bus for her group and this was on a NCL bus! They had all their meals booked and paid for while the rest of us were dropped off in the middle of downtown and given an hour to find our own. There were 49 people on the bus and the other 36 people on the bus were not impressed and it was discussed a lot. people even spoke up about the unfairness of it but it was ignored. I feel sorry for Patrick our bus driver because it seemed the T. of D. guide was calling the shots. The Denali Forest is awesome but come on 5:30 in the morning for pick up and 6-8 hours on another bus that was like a school bus. We were all crippled getting off at the end of the day. The train we were supposed to ride on with the dome cars was not running for 2 days before we got off the ship but no one told us until we asked because we were hearing it was cancelled and that was the biggest reason for that part of the tour. Finally we were informed we might be able to get on it tomorrow. Wild fires and slides had stopped it. I know you can't control these things but we should have been informed before we ever got off the ship, they knew 2 days earlier that the train wasn't running. This whole experience left a bad taste in our mouth and we won't be sailing with NCL again. When you pay over 11 thousand dollars not including airfare for a cruise you expect better. The exercise room was a quarter the size needed. There were lots of activities for children but only 3 decks of cards in the games room and it was packed. We bought a deck of cards but was difficult to find somewhere quiet to play where the wind didn't blow the cards away. The buffet dining tables were not available to use and the dining room that they told us to use, the lady who is the one in a uniform was in there listening to someone playing the piano and she shooed us out of there even when we told her the signs on the table told us to go there if we wanted somewhere quiet to play cards. There was a casino or you could go to one of the lounges to listen to employees of the ship sell you a service on board or where to shop at their stores at the next port. Everything was geared to get more money out of you. I thought cruises were inclusive except for alcohol but I soon found out the paying never stops. The one major thing we learned was the cruise lines have created an industry where every port they pull into , the majority of the businesses are owned by them and the locals have no control. We felt much better shopping for trinkets and T-shirts from Anchorage and Fairbanks where you could buy something actually made by someone in Alaska not china and cheaper. I wonder are all cruise ports of call the same.