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I decided to cruise with NCL again just because I had an EXCELLENT experience on my first cruise with NCL GEM from NY to BAHAMAS. LIST OF MY ISSUES - I took the reduce flight promotion and they assign a return flight with 12 hours waiting time at the airport. Try calling few weeks before sailing but the phones agents didn't want to help changing it - Toilet on my Cabin was broken for the first 3 days. Me and my family had to use the Public smelly bathrooms - Standing Sliding Tub was closed the entire cruise - Limited interesting activities compared to the GEM Ship - Some crew members were in a bad mood and will give you attitude for asking if a sandwich was tuna or chicken as an example on one of my bad experience, or asking where is the Theater? and getting a response "The map is next to the elevators" - Needed to go from bar to bar at times to find my favorite drinks because they go out of stock quick. - Bowling was broken - Arcade games keep having issues and I needed to go from deck 16 to deck 6 to get a refund. TERRIBLE!! - Wall Climb only open for few hours in the evening

Last time I'll cruise with NCL

Norwegian Breakaway Cruise Review by dilxonrodriguez

3 people found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Western Caribbean
  • Cabin Type: Balcony Stateroom
I decided to cruise with NCL again just because I had an EXCELLENT experience on my first cruise with NCL GEM from NY to BAHAMAS.

LIST OF MY ISSUES

- I took the reduce flight promotion and they assign a return flight with 12 hours waiting time at the airport. Try calling few weeks before sailing but the phones agents didn't want to help changing it

- Toilet on my Cabin was broken for the first 3 days. Me and my family had to use the Public smelly bathrooms

- Standing Sliding Tub was closed the entire cruise

- Limited interesting activities compared to the GEM Ship

- Some crew members were in a bad mood and will give you attitude for asking if a sandwich was tuna or chicken as an example on one of my bad experience, or asking where is the Theater? and getting a response "The map is next to the elevators"

- Needed to go from bar to bar at times to find my favorite drinks because they go out of stock quick.

- Bowling was broken

- Arcade games keep having issues and I needed to go from deck 16 to deck 6 to get a refund. TERRIBLE!!

- Wall Climb only open for few hours in the evening
dilxonrodriguez’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Ages 10 to 12
Service
Onboard Experience
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Cabin Review

Balcony Stateroom
Cabin BD 9288
Cabin had a decent size. My only bad experience in my room was the Broken Toilet for 3 days and that the guy cleaning the room never made a animal towel.

We have one different animal on our last NCL cruise and my daughter loved that. She was always asking me why she is not getting one on this cruise.
Deck 10 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews