Viking Sky Cruise Review by martyshen
- Sail Date: August 2019
- Destination: Baltic Sea
Unfortunately, the thing that ruined the cruise for us, and will make us think twice about ever taking another Viking Ocean cruise, is that the last night (we were on the port side) at 1:30 a.m. there was a loud banging of 4 bangs followed by a screeching noise. We had to get up at 5:30 a.m. to have breakfast and leave the ship. This repeated every 30 seconds. I called customer relations at 2:00 a.m. to find out what it was. They called housekeeping, and told me that it was the luggage being unloaded and that it would "stop soon." By 2:30, the noise had not stopped and I called customer relations again, and could not get an answer as to when it would stop. It finally stopped at 3:30 a.m. I contacted Viking by email when I returned home and received a phone call from their customer relations department. He had no idea what the problem was--so why did he bother to contact me until he found out?!? I told him that I would like to know what the banging was, and he called me back two days later to tell me that it was a conveyor belt they used to unload luggage. I'm sorry--this was not an inexpensive cruise--there is NO EXCUSE for loud banging for 2 hours in the middle of the night on any ship.
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