I am an avid cruiser typically on Royal Carribean and MSC. I stepped outside of my comfort zone to book a family Christmas vacation on NCL. I was initially hesitant (and I should've listened to my gut) but I insisted that we try NCL 100% because NCL was traveling to Cuba on Christmas. Below is a detailed list of my concerns from the past trip:
1. I purchased highest end (streaming) internet package but I couldn't stream a single show from Netflix, Hulu, or YouTube. So I paid for a premium service that I did not receive as advertised (false advertisement). I was able to check my e-mail, facebook, twitter, etc...It was a lot slower but THAT was expected for cruise internet, but Streaming......definitely did not work.
2. Our first stop at Great Stirrup Cay was Cancelled due to weather (again understandable, you can't help the weather) but still disappointing.