Overall, we are very pleased with our experience. The only down side was the fact there were 900+ 18-24 year old college students on the ship - - "Spring Breakers"... had we known from our travel agent, we would have booked a different week... but regardless, we were able to enjoy our time on the ship as well as Cozumel and Belize. For starters, boarding was relatively effortless. Everyone was friendly and helpful. We traveled with two other couples who had cruised a few times before and they had commented on how well it went compared to the other cruise lines they used previously. Every crew and staff member we encountered smiled and greeted us. The ship was very clean and welcoming and there was plenty to do and delicious food to eat while we were getting underway. As recommended by a crew member, we took the opportunity to explore the entire ship while waiting for our luggage to be delivered. The food was fantastic. The Windjammer buffet and the Promenade cafe offered quite a variety of good food. It was nice to be able to grab something quick any time of day and night. Breakfast offered many options. We opted for the sit down service in the Nutcracker dining room for the majority of our breakfasts. The service was great and the food was quite tasty! Lunch varied from day to day depending on the activities we were participating in and our hunger levels! We did have a chance to go to Johnny Rockets on our last day - so glad we did - yummy! We had four of our dinners in the Swan Lake dining room. We had first seating and had the most delightful waiter, Claudiu, and assistant waiter, Michael. The Head waiter was quite welcoming and visited our table each meal and Ian, the "booze man" was a lot of fun! The only down side to our dining experience was the location of our table - in the corner next to the service station and the window had a 'lovely' view of a lifeboat - we would have preferred a better table but the wait staff made the experience delightful. Formal night was especially fun! We chose to eat in Chops Grille for our fourth night and felt like we dined in a 5 star restaurant. The food, staff, atmosphere was top notch - well worth the additional fee. The bars were hopping! The bartenders certainly had there hands full dealing with all those college kids but they were still very attentive to the rest of us! The variety was endless and prices were reasonable! The service poolside was also good. Again, with hundreds of spring breakers capitalizing the decks, pools and jacuzzi, it was a lot for the crew to handle but they seemed to do a good job with it. (although we felt there were some guests who should have been cut off and there were MANY underage drinkers but its hard to control with a crowd that size...) and we noticed plenty of "security type" staff observing the crowd to ensure everyone's safety. Unfortunately, there was a tragic accident on the second to last night during a midnight dance party held in the Solarium. A college boy jumped into a closed pool that had been drained and netted off. He suffered severe head and spine injuries. The medical staff did their best to tend to him and quickly evacuated him to the closest hospital. It was a case of too much to drink and no common sense on the part of the young man. Hats off to the wonderful Cruise Directors, Simeon and Richard. They were extremely entertaining! Their morning show was "laugh out loud" funny and informative. The daily ship newsletter, the Compass, had so much information about the day's activities, port of call information, specials and shopping information. There was so much to do all day and all night. It was nice to see things offered for all the age groups and abilities. We were able to participate in quite a number of activities. Overall, departure was quite orderly and easy. There was a delay in getting back to port because of the diversion to get that young man to a hospital but the Captain had been very informative to all the guests and was able to get us back on track in relatively good time.