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The visits to Nova Scotia, Prince Edwards Island, St John, Halifax and Quebec made this a very worthwhile cruise. The good; The ship was in excellent shape, the crew wan very friendly, accommodating and very competent. The food was good to very good although many courses where too salty. The land tours were good and all tour guides were exceptional, very knowledgeable and helpful. Some tour stops were unnecessary, such as spending over an hour at a small, market (mostly food) in the "Best of ST John" tour The walking tour in Quebec ended with an included return bus to the ship. Since shuttle buses from the same place left every 15 minutes it is hard to understand why we could not stay longer and return with a shuttle bus without paying $15 per person. it is not the money but very annoying. Entertainment was very good. Areas of improvement: the smoke in the casino was very annoying. We had to go up a floor and then down past the casino to avoid it. There should be no smoking except in a dedicated smoking room. The single ply cheap toilette paper should be upgraded. Internet service was good but the log in/log out procedure was terrible. After 5 days the internet guru installed log in/log out icons on my cellphone but there should be an easier way, including settable minutes for automatic logout after x minutes of inactivity. Twice I thought that I logged out and accumulated 60 and 103 minutes without realizing it.

NY to Quebec in October

Norwegian Gem Cruise Review by gpt2005

1 person found this helpful
Trip Details
  • Sail Date: September 2018
  • Destination: Canada & New England
  • Cabin Type: Family Penthouse with Balcony
The visits to Nova Scotia, Prince Edwards Island, St John, Halifax and Quebec made this a very worthwhile cruise.

The good; The ship was in excellent shape, the crew wan very friendly, accommodating and very competent. The food was good to very good although many courses where too salty.

The land tours were good and all tour guides were exceptional, very knowledgeable and helpful. Some tour stops were unnecessary, such as spending over an hour at a small, market (mostly food) in the "Best of ST John" tour

The walking tour in Quebec ended with an included return bus to the ship. Since shuttle buses from the same place left every 15 minutes it is hard to understand why we could not stay longer and return with a shuttle bus without paying $15 per person. it is not the money but very annoying.

Entertainment was very good.

Areas of improvement: the smoke in the casino was very annoying. We had to go up a floor and then down past the casino to avoid it. There should be no smoking except in a dedicated smoking room.

The single ply cheap toilette paper should be upgraded.

Internet service was good but the log in/log out procedure was terrible. After 5 days the internet guru installed log in/log out icons on my cellphone but there should be an easier way, including settable minutes for automatic logout after x minutes of inactivity. Twice I thought that I logged out and accumulated 60 and 103 minutes without realizing it.
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Cabin Review

Family Penthouse with Balcony
Cabin SC 11018
The penthouse was very comfortable (by the time we booked there were no suitable rooms available). The price difference was small and well worth it. The concierge was excellent and changed dinner reservations so it did not interfere with the shows (whose starting time should be listed before the trip so that dinner plans can be made accordingly).
Deck 11 Inside Cabins, Suite Cabins

Port & Shore Excursion Reviews