Navigator of the Seas Cruise Review by valmouche
I have cruised 15 times before and actually this cruise would have made me a Diamond Member.(10 Sailings) I used to think Royal Caribbean was one of the best in the industry but after this last cruise,not anymore. I feel that it has lowered it standards so much that there is no class left on this line and that is what used to separate it from the rest. Everything on and off of the ship that is related to Royal Caribbean is about making a buck, not the passengers enjoyment. I booked this cruise 5 months in advance thinking I was safe since RCCL has a "Price Guarantee" Well the rates dropped, and dropped and dropped. When I called RCCL four times, they said that the "Price Guarantee" did not apply to "Royal Sales Events" pricing. What kind of crap is that. So in a nutshell, my parents who booked last minute, same category paid hundreds less than us and they had use of our money for months. DON'T BOOK UNTIL LAST MINUTE TO GET THE BEST DEAL. In just the last few years, the following have disappeared from Royal Caribbean ships. The midnight buffets, Chocolates on the pillows, the Caribbean night by the pool, the platinum member gift (hat or tote bag) Hair Conditioner (It still says they provide it on their website.) and much much more. What has appeared are a $4 charge every time you pick up the phone for room service after midnight and if you try to call for room service at any other time, they do not answer the phone, I imagine it is to discourage you from ordering. We had to call guest services and see if they could connect us. This happened every time. The price of the drinks is outrageous. The drink of the day was as much at $8.50 plus tip and they have made the glasses much smaller than they used to be. Wine...OMG. 1-$9.99 bottle of wine in Ohio is $56.50 on the ship incl.gratuity. They have reduced the value of the Platinum member coupon books so much that you might as well throw them away. ie: Buy one bottle of wine for $50 or more and get the second (over $50. for 15% off) So because you are a platinum member 2 bottles for $107.50 with gratuity. At home for this wine-$20. The menu in the dining room has not change in years. The best food on the ship comes at a cost of $20 and $25. per person in Chops and Portofinos. This is the kind of food that used to be in the dining room and included in your cruise fare. We ate Breakfast in the WindJammer and not once did someone come and collect our dirty plates or ask us if we wanted juice or coffee. This is all self serve now. What is not self serve anymore are the beverages in the Windjammer, they have a station with glasses of water, juice, coffee. This prevents anyone from refilling their own water bottle so that you have to pay $4.95 for theirs.(I drink at least 8 of these a day...You do the math) When I asked the beverage attendant to please refill my bottle for me they refused. Shaking his head, making a tisk, tisk noise. Also, on our last evening in the Windjammer, the wine water actually growled at my 80 year old mother, not once but twice, because she did not want to buy wine. OMG, I couldn't believe my ears. We could not get 4 chairs together in the solarium. On the last day, We went down early and got 4 towels with our seapass cards, for which you will be charged $20 per towel if not returned to them. The women handed me the towels and said if I got caught saving chairs and I lost the towel because of it, I would be charged. My husband and I said "we are getting two additional chairs for my Mom and Dad who had to wait for the elevator because they couldn't do the stairs and besides, we haven't been able to get 4 seats together on the entire cruise. She just shrugged. This would have been a pleasant sea day but the solarium pool was closed all day for some reason and the spa took the color out of all of our swimsuits, over treated. We would finally doze off when the bing bing bing of announcement went off to announce to everyone that Royal Caribbean needed more of our money and that we should hurry and go buy bingo cards ($44 for 4 games), or amber jewelry or Fine Art at the auction. This happened every hour. VERY annoying but the straw that broke the camels back was this..... We were on this cruise with my parents who in the past had bought and paid for 12 staterooms in D1 for a family cruise in 2007 on the Adventure of the Seas and they wanted to do it again for our family this summer. One the first day I called down to guest services and asked them to move them closer to the elevator, as it was too far for my Mom to walk. They wouldn't and the ship was not at capacity. At that moment Royal Caribbean lost $30,000 from my Parents because we will not book another cruise with them again. As far as entertainment. They had a great comedian one night but the Royal Caribbean singers and dancers sucked. For a relaxing vacation, do yourself a favor and book a hotel or condo on the beach somewhere and enjoy the beauty, culture and flavors of the country you are visiting. It will be much cheaper and much more enjoyable then being trapped, herded and bullied by of a cruise ship company that wants every penny you have.
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