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We have been on 6 cruises with Royal Caribbean and there has been a drop in service and quality since our first cruise. We have just returned from a 14 night Mediterranean cruise May 2018 and despite having a great holiday there has been a drop in standards. Room attendants seem uninterested since tipping became automatic so no need to show any interest in you or their work. Staff in general are friendly and will do anything to help. Food in the main dining room is very good as is the service. The food is the windjammer is buffet style and despite a wide choice the food is warm at best. Buffet breakfast in the main dining room is also cold/warm. Entertainment is a hit or a miss. Some shows are brilliant and others are terrible. We tend not to bother with the Royal Caribbean singers and dancers and these in our opinion are very dull. If Royal Caribbean want to improve one area its the headliner shows. I would suggest to pay a little more for better quality acts and get rid of the same old faces we see on previous cruises. I have to say the quality of food and servicein the cafe promenade on this cruise was amazing. Again it’s a hit or a miss. Our cruise last year in the Caribbean the Cafe promenade was terrible and far too small for oasis class ship.

Loyal to Royal Caribbean but standards are not as good as our first cruise.

Navigator of the Seas Cruise Review by Marrow Man

1 person found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Europe
  • Cabin Type: Interior
We have been on 6 cruises with Royal Caribbean and there has been a drop in service and quality since our first cruise. We have just returned from a 14 night Mediterranean cruise May 2018 and despite having a great holiday there has been a drop in standards.

Room attendants seem uninterested since tipping became automatic so no need to show any interest in you or their work. Staff in general are friendly and will do anything to help.

Food in the main dining room is very good as is the service. The food is the windjammer is buffet style and despite a wide choice the food is warm at best. Buffet breakfast in the main dining room is also cold/warm.

Entertainment is a hit or a miss. Some shows are brilliant and others are terrible. We tend not to bother with the Royal Caribbean singers and dancers and these in our opinion are very dull.

If Royal Caribbean want to improve one area its the headliner shows. I would suggest to pay a little more for better quality acts and get rid of the same old faces we see on previous cruises.

I have to say the quality of food and servicein the cafe promenade on this cruise was amazing. Again it’s a hit or a miss. Our cruise last year in the Caribbean the Cafe promenade was terrible and far too small for oasis class ship.
Marrow Man’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
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Ages Under 3
Ages 3 to 6
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Cabin Review

Interior
Cabin 3V 6253
We always get balcony or suite cabins but we chose an inside for this cruise and never again. Very claustrophobic and no natural light. I would definately advise a balcony or sea view room.
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins