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MSC Meraviglia Review

5.0 / 5.0
Editor Rating
545 reviews
1 Award

Rules, rules, rules, miserable customer service, hospital food !

Review for MSC Meraviglia to the Baltic Sea
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10+ Cruises • Age 50s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2018

This is my 15th cruise, never been badly treated like this by customer service....

HAVE YOUR CRUISE INVOICE PRINTED EVERY DAY because of daily mistakes and since you cant see the credits on the app or in your cabin (you only see the charges), you have no idea of your balance (balance is NOT SHOWN NOWHERE ! Come on)

The whole cruise there are rules, on the tender it took 2h to be back on the ship, badly organized, they seat you like sardines on 4 tenders instead of using 8 of the 10 tenders they have... They order you around like you're in boarding school, veryyyy rude... Dont tender from this ship unless you buy an excursion !

Cabin Review

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