MSC Meraviglia Review
4.0 / 5.0
Rules, rules, rules, miserable customer service, hospital food !
Review for the Baltic Sea Cruise on MSC Meraviglia
Natworldtraveller
10+ Cruises • Age 50s
Rating by category
Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Additional details
Sail Date: May 2018
This is my 15th cruise, never been badly treated like this by customer service....
HAVE YOUR CRUISE INVOICE PRINTED EVERY DAY because of daily mistakes and since you cant see the credits on the app or in your cabin (you only see the charges), you have no idea of your balance (balance is NOT SHOWN NOWHERE ! Come on)
The whole cruise there are rules, on the tender it took 2h to be back on the ship, badly organized, they seat you like sardines on 4 tenders instead of using 8 of the 10 tenders they have... They order you around like you're in boarding school, veryyyy rude... Dont tender from this ship unless you buy an excursion !
Find an MSC Meraviglia Cruise from $199
Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.