I can say without reservation that this was the best service on a cruise ship we have experienced. The staff was very friendly and helpful. The food in the main dining room was just okay. Gone are the days of elegant dining with delicious food and large portions. This was our 24th cruise and this was the poorest main dining room food we've experienced. But on the plus side the casual dining on the Lido deck was some of the best we have had experienced. We like the fact that the food is served to you. The choices on the Lido deck were varied. The condition of the ship was and likely is not up to standards we have experienced and observed on other vessels. The carpets are worn in many areas. Many of the doors on the ship are banged up. The paint on the ceiling in the main atrium is deteriorating. The metal around elevator doors is banged up on many floors. When we arrived at our cabin there were several things we noticed right away. The shaver outlet in the bathroom was loose from the wall. A cabinet handle broke upon our first opening. One the handles on the bathroom sink was missing parts. And the coach in our cabin was absolute filthy. On the good side the coach was cleaned and the items were fixed within 24 hours. Last the activities on the ship were pretty limited and the entertainment not very good.

Great Service but a Ship in Poor Condition

Noordam Cruise Review by rringstr2

3 people found this helpful
Trip Details
  • Sail Date: March 2018
  • Destination: South Pacific
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
I can say without reservation that this was the best service on a cruise ship we have experienced. The staff was very friendly and helpful.

The food in the main dining room was just okay. Gone are the days of elegant dining with delicious food and large portions. This was our 24th cruise and this was the poorest main dining room food we've experienced. But on the plus side the casual dining on the Lido deck was some of the best we have had experienced. We like the fact that the food is served to you. The choices on the Lido deck were varied.

The condition of the ship was and likely is not up to standards we have experienced and observed on other vessels. The carpets are worn in many areas. Many of the doors on the ship are banged up. The paint on the ceiling in the main atrium is deteriorating. The metal around elevator doors is banged up on many floors.

When we arrived at our cabin there were several things we noticed right away. The shaver outlet in the bathroom was loose from the wall. A cabinet handle broke upon our first opening. One the handles on the bathroom sink was missing parts. And the coach in our cabin was absolute filthy. On the good side the coach was cleaned and the items were fixed within 24 hours.

Last the activities on the ship were pretty limited and the entertainment not very good.
rringstr2’s Full Rating Summary
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Cabin Review

Deluxe Ocean-View Verandah Stateroom
Cabin VC 8035
On the plus side the cabin provides excellent closet and storage. The condition of the room was poor upon arrival. The deck is decently sized for a non suite cabin. The boxes under the bed get in your way to putting suit cases under the bed. The decor of the cabin is at a utility level. The TV in the room is tiny.
Navigation Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews