1. Home
  2. Cruise Reviews
  3. Celebrity Summit
I chose this cruise because of the fact my tour group was interested in gathering with like minded people. I couldn't believe the odor on this ship (smelled like urine and a stale ashtray!) The ship stunk! The food was terrible and disorganized especially in the ocean view cafe. Nothing was where is should be, nothing made sense. Hamburgers and hotdogs outside were cold and laying in tins, nothing freshly made. Cold french fries anyone. Staff members could be seen talking amongst themselves. Horrendous. Officers barging in front of guests to get there own food! Horrendous. No eye contact save a few staff members. Ugh! No towel animals, no umbrellas in drinks, drink and wine menus obsolete. "Sommelier" bringing to the table crappy wine and turning the label away from passengers (we had the drink package so I think he didnt care), when asked for another wine, more of the same. Ugh again. The food in the dining room had minuscule and insulting small amounts on the plate. Tbs. of mashed potatoes etc.. the escargot was cut into 4ths and put into this dishes with holes, and very chewy and overcooked. The french onion soup was thick broth, salty, tasted like it came out of a can with a blob of cheese that was dark brown and overcooked. I hear they are renovating this year but who cares. Are they renovating the horrible food, horrible service, the attitudes of the staff I don't think so. There is so much wrong with this line that its too much to list. You don't feel like your on vacation. When I got on board I "schlept" my own bags, was not greeted or shown my room or offered a drink! Horrible Horrible. I also hope you like caribbean stews every day, and you really have to search that cafe for the food you like. Every day salty ham, turkey and american cheese ugh. Never again. Dont do it. The suite people said they had filthy mattresses and all the amenities that were supposed to be with those classes they didnt get and when questioned they were told they did away with it. One woman took a picture of what she was supposed to get on a flyer handed to her by her cabin steward only to be removed by a man banging on her door to retrieve it back with an oops! She photographed it instead!! So it was apparent in all cabins, that service, quality, food, and attitude was just horrendous!

Sad ship, bad service, rude staff and terrible food!

Celebrity Summit Cruise Review by sally1

2 people found this helpful
Trip Details
I chose this cruise because of the fact my tour group was interested in gathering with like minded people. I couldn't believe the odor on this ship (smelled like urine and a stale ashtray!) The ship stunk! The food was terrible and disorganized especially in the ocean view cafe. Nothing was where is should be, nothing made sense. Hamburgers and hotdogs outside were cold and laying in tins, nothing freshly made. Cold french fries anyone. Staff members could be seen talking amongst themselves. Horrendous. Officers barging in front of guests to get there own food! Horrendous. No eye contact save a few staff members. Ugh! No towel animals, no umbrellas in drinks, drink and wine menus obsolete. "Sommelier" bringing to the table crappy wine and turning the label away from passengers (we had the drink package so I think he didnt care), when asked for another wine, more of the same. Ugh again. The food in the dining room had minuscule and insulting small amounts on the plate. Tbs. of mashed potatoes etc.. the escargot was cut into 4ths and put into this dishes with holes, and very chewy and overcooked. The french onion soup was thick broth, salty, tasted like it came out of a can with a blob of cheese that was dark brown and overcooked. I hear they are renovating this year but who cares. Are they renovating the horrible food, horrible service, the attitudes of the staff I don't think so. There is so much wrong with this line that its too much to list. You don't feel like your on vacation. When I got on board I "schlept" my own bags, was not greeted or shown my room or offered a drink! Horrible Horrible. I also hope you like caribbean stews every day, and you really have to search that cafe for the food you like. Every day salty ham, turkey and american cheese ugh. Never again. Dont do it. The suite people said they had filthy mattresses and all the amenities that were supposed to be with those classes they didnt get and when questioned they were told they did away with it. One woman took a picture of what she was supposed to get on a flyer handed to her by her cabin steward only to be removed by a man banging on her door to retrieve it back with an oops! She photographed it instead!! So it was apparent in all cabins, that service, quality, food, and attitude was just horrendous!
sally1’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Celebrity Summit price drops
250,000+ people have entered their email

Cabin Review

Cabin
The cabin smelled like urine and smoke! The whole hallway smelled that way. I come to find out the urine smell is coming from the shower drain. The steward did what he could. He was a hard worker. I tipped him well but he appeared sad and depressed. Most of them did. Makes you feel awful, not a good vacation starter! There is only so clean they can make these cabins. I hated the smallness of it too. It was tiny. There was NO MATTRESS just a foam pad.
  Celebrity Summit Deck Plans