This was our 8th cruise (3rd with Celebrity, 2nd on Reflection). We are a married couple in our late 40s with no young children and we love cruising. I am sorry to say that I am not sure Celebrity can say the same any more. I will detail the positives first as there were many more of those.
First, the ship is beautiful. It is a wonder to behold. Art everywhere and very cool. Having just gotten out of an abbreviated dry dock, it should. (more on that)
All in the crew were amazing. Always a smile, a hello, an eagerness to help and many instances of above and beyond service. Our waiter Canaca and Asst. Waiter Asri were delightful and stopped at nothing to make sure we were absolutely happy. Same goes for our room Steward Dhanveer. He was the most attentive steward we have ever had and kept our cabin tip top clean and responded to any request quickly. Thank you all.
Roof was clean and well maintained. Very clean. Couch was quite worn. Bed not real comfortable. Steward help with better pillows.