We were scheduled to sail the Reflection with two other couples on February 19th. We had a conflict and at the last minute we switched to the January 19th cruise. Our cabin steward, Meynard was wonderful. Always accommodating and always available. When we got to our cabin I used the hand towel in the bathroom. It was thread bear. Should have been in the rag bag six months ago. The back of the clicker did not stay on and the batteries kept falling out. Meynard put tape over it to eliminate that problem. The mattress was not good at all. They had a two inch pad over it. To me, a sure sign that it was worn. We ate breakfast and lunch in the Ocean Cafe. On three occasions the silverware was dirty at best. The main dining room staff was excellent, but the food not so great. I realize that because of the waste, they need to cut down on the portions, but some were incredibly small. The shrimp cocktail appetizer consisted of 3 small shrimp. The NY strip steak which is on the menu every night was much too thin. On Wednesday, January 24th, my wife had a shrimp dish as her main meal. At 8pm she became violently ill with dysentery and vomiting continuously for over four hours. I certainly suspect food poisoning. We had a comp for the Murano Restaurant. We ate there on the 27th. My wife ordered the lobster tail, which was prepared tableside. It was excellent, but the portion was minute. I have seen bigger shrimp than the two pieces of lobster tail. I ordered the chateau-briand rare. The waiter brought it table side and when he took the cover off the plate it was steaming as if it had just come out of the broiler. He then immediately cut the fillet in slices. Any one who know about cooking knows that beef must sit at least five minutes before cutting. As a result the beef bled out and all the juice was on the cutting board. This is our fourth cruise on Celebrity and certainly the least enjoyed. Last year we sailed the Equinox in February. The difference is night and day!